[Desktop-packages] [Bug 1978053] Re: lubuntu kinetic live - firefox can't open libreoffice help file

2022-06-09 Thread Rico Tzschichholz
** No longer affects: libreoffice (Ubuntu)

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https://bugs.launchpad.net/bugs/1978053

Title:
  lubuntu kinetic live - firefox can't open libreoffice help file

Status in snapd package in Ubuntu:
  Fix Committed

Bug description:
  Lubuntu kinetic jammy live QA-test on
  - dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd 
5000/6000/7350/8350)

  To re-create 
  - boot live media (Lubuntu kinetic)
  - open libreoffice (any, but I used the base app here)
  - seek help in menu or press F1

  ** Expected Results

  Firefox opens with some helpful text

  ** Actual Results

  Firefox opens at URL :
  
file:///usr/share/libreoffice/help/index.html?Target=swriter/.uno%3AHelpIndex=en-
  US=UNIX=7.3

  with message
  ---
  File not found

  Firefox can’t find the file at
  
/usr/share/libreoffice/help/index.html?Target=swriter/.uno:HelpIndex=en-
  US=UNIX=7.3.

  Check the file name for capitalization or other typing errors.
  Check to see if the file was moved, renamed or deleted.
  ---

  
  ** Background Notes

  
  This issue was reported before in jammy; but was marked RESOLVED.  The 
directory though is different so something has changed..  I believe I'm 
thinking of https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1951210

  I'm unsure if this is a firefox issue, Lubuntu config issue, or
  Libreoffice issue, but snap'd apps have issues due to confinement thus
  firefox issue is I fear suspected.

  Reported also at https://bugzilla.mozilla.org/show_bug.cgi?id=1773414
  though i suspect issue may not actually be with firefox snap.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.10
  Package: libreoffice (not installed)
  ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
  Uname: Linux 5.15.0-27-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.472
  CurrentDesktop: LXQt
  Date: Thu Jun  9 04:41:26 2022
  LiveMediaBuild: Lubuntu 22.10 "Kinetic Kudu" - Alpha amd64 (20220608)
  SourcePackage: libreoffice
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Desktop-packages] [Bug 1978053] Re: lubuntu kinetic live - firefox can't open libreoffice help file

2022-06-09 Thread Maciej Borzecki
I was able to confirm the problem exists with snapd 2.56+22.10. I've
also confirmed that it works correctly with snapd from edge as some
fixes were landed in master already.

** Changed in: snapd (Ubuntu)
   Status: New => Fix Committed

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to libreoffice in Ubuntu.
https://bugs.launchpad.net/bugs/1978053

Title:
  lubuntu kinetic live - firefox can't open libreoffice help file

Status in libreoffice package in Ubuntu:
  New
Status in snapd package in Ubuntu:
  Fix Committed

Bug description:
  Lubuntu kinetic jammy live QA-test on
  - dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd 
5000/6000/7350/8350)

  To re-create 
  - boot live media (Lubuntu kinetic)
  - open libreoffice (any, but I used the base app here)
  - seek help in menu or press F1

  ** Expected Results

  Firefox opens with some helpful text

  ** Actual Results

  Firefox opens at URL :
  
file:///usr/share/libreoffice/help/index.html?Target=swriter/.uno%3AHelpIndex=en-
  US=UNIX=7.3

  with message
  ---
  File not found

  Firefox can’t find the file at
  
/usr/share/libreoffice/help/index.html?Target=swriter/.uno:HelpIndex=en-
  US=UNIX=7.3.

  Check the file name for capitalization or other typing errors.
  Check to see if the file was moved, renamed or deleted.
  ---

  
  ** Background Notes

  
  This issue was reported before in jammy; but was marked RESOLVED.  The 
directory though is different so something has changed..  I believe I'm 
thinking of https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1951210

  I'm unsure if this is a firefox issue, Lubuntu config issue, or
  Libreoffice issue, but snap'd apps have issues due to confinement thus
  firefox issue is I fear suspected.

  Reported also at https://bugzilla.mozilla.org/show_bug.cgi?id=1773414
  though i suspect issue may not actually be with firefox snap.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.10
  Package: libreoffice (not installed)
  ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
  Uname: Linux 5.15.0-27-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.472
  CurrentDesktop: LXQt
  Date: Thu Jun  9 04:41:26 2022
  LiveMediaBuild: Lubuntu 22.10 "Kinetic Kudu" - Alpha amd64 (20220608)
  SourcePackage: libreoffice
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1978053/+subscriptions


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[Desktop-packages] [Bug 1978053] Re: lubuntu kinetic live - firefox can't open libreoffice help file

2022-06-09 Thread Chris Guiver
The manifest (https://cdimage.ubuntu.com/lubuntu/daily-
live/current/kinetic-desktop-amd64.manifest) gives

snapd   2.56+22.10
snap:snapd  stable  16010

(Note: I didn't reboot the ISO/media to verify; this is from manifest
but also matches the manifest downloaded when I performed zsync ..

guiverc@d960-ubu2:/de2900/lubuntu_64$   grep snapd 
kinetic-desktop-amd64.manifest 
libsnapd-glib1:amd641.60-0ubuntu1
libsnapd-qt1:amd64  1.60-0ubuntu1
snapd   2.56+22.10
snap:snapd  stable  16010


** Changed in: snapd (Ubuntu)
   Status: Incomplete => New

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to libreoffice in Ubuntu.
https://bugs.launchpad.net/bugs/1978053

Title:
  lubuntu kinetic live - firefox can't open libreoffice help file

Status in libreoffice package in Ubuntu:
  New
Status in snapd package in Ubuntu:
  New

Bug description:
  Lubuntu kinetic jammy live QA-test on
  - dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd 
5000/6000/7350/8350)

  To re-create 
  - boot live media (Lubuntu kinetic)
  - open libreoffice (any, but I used the base app here)
  - seek help in menu or press F1

  ** Expected Results

  Firefox opens with some helpful text

  ** Actual Results

  Firefox opens at URL :
  
file:///usr/share/libreoffice/help/index.html?Target=swriter/.uno%3AHelpIndex=en-
  US=UNIX=7.3

  with message
  ---
  File not found

  Firefox can’t find the file at
  
/usr/share/libreoffice/help/index.html?Target=swriter/.uno:HelpIndex=en-
  US=UNIX=7.3.

  Check the file name for capitalization or other typing errors.
  Check to see if the file was moved, renamed or deleted.
  ---

  
  ** Background Notes

  
  This issue was reported before in jammy; but was marked RESOLVED.  The 
directory though is different so something has changed..  I believe I'm 
thinking of https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1951210

  I'm unsure if this is a firefox issue, Lubuntu config issue, or
  Libreoffice issue, but snap'd apps have issues due to confinement thus
  firefox issue is I fear suspected.

  Reported also at https://bugzilla.mozilla.org/show_bug.cgi?id=1773414
  though i suspect issue may not actually be with firefox snap.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.10
  Package: libreoffice (not installed)
  ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
  Uname: Linux 5.15.0-27-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.472
  CurrentDesktop: LXQt
  Date: Thu Jun  9 04:41:26 2022
  LiveMediaBuild: Lubuntu 22.10 "Kinetic Kudu" - Alpha amd64 (20220608)
  SourcePackage: libreoffice
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1978053] Re: lubuntu kinetic live - firefox can't open libreoffice help file

2022-06-09 Thread Maciej Borzecki
What is the version of snapd (both the deb and the snapd snap)? There
was a related fix in snapd introduced in
https://github.com/snapcore/snapd/commit/103c652f30089c81d69a89714fb5a076c94ed365
but it is available only in snapd 2.56 and later.

** Changed in: snapd (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to libreoffice in Ubuntu.
https://bugs.launchpad.net/bugs/1978053

Title:
  lubuntu kinetic live - firefox can't open libreoffice help file

Status in libreoffice package in Ubuntu:
  New
Status in snapd package in Ubuntu:
  Incomplete

Bug description:
  Lubuntu kinetic jammy live QA-test on
  - dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd 
5000/6000/7350/8350)

  To re-create 
  - boot live media (Lubuntu kinetic)
  - open libreoffice (any, but I used the base app here)
  - seek help in menu or press F1

  ** Expected Results

  Firefox opens with some helpful text

  ** Actual Results

  Firefox opens at URL :
  
file:///usr/share/libreoffice/help/index.html?Target=swriter/.uno%3AHelpIndex=en-
  US=UNIX=7.3

  with message
  ---
  File not found

  Firefox can’t find the file at
  
/usr/share/libreoffice/help/index.html?Target=swriter/.uno:HelpIndex=en-
  US=UNIX=7.3.

  Check the file name for capitalization or other typing errors.
  Check to see if the file was moved, renamed or deleted.
  ---

  
  ** Background Notes

  
  This issue was reported before in jammy; but was marked RESOLVED.  The 
directory though is different so something has changed..  I believe I'm 
thinking of https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1951210

  I'm unsure if this is a firefox issue, Lubuntu config issue, or
  Libreoffice issue, but snap'd apps have issues due to confinement thus
  firefox issue is I fear suspected.

  Reported also at https://bugzilla.mozilla.org/show_bug.cgi?id=1773414
  though i suspect issue may not actually be with firefox snap.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.10
  Package: libreoffice (not installed)
  ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
  Uname: Linux 5.15.0-27-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.472
  CurrentDesktop: LXQt
  Date: Thu Jun  9 04:41:26 2022
  LiveMediaBuild: Lubuntu 22.10 "Kinetic Kudu" - Alpha amd64 (20220608)
  SourcePackage: libreoffice
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1978053/+subscriptions


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[Desktop-packages] [Bug 1978053] Re: lubuntu kinetic live - firefox can't open libreoffice help file

2022-06-08 Thread Rico Tzschichholz
** Also affects: snapd (Ubuntu)
   Importance: Undecided
   Status: New

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to libreoffice in Ubuntu.
https://bugs.launchpad.net/bugs/1978053

Title:
  lubuntu kinetic live - firefox can't open libreoffice help file

Status in libreoffice package in Ubuntu:
  New
Status in snapd package in Ubuntu:
  New

Bug description:
  Lubuntu kinetic jammy live QA-test on
  - dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd 
5000/6000/7350/8350)

  To re-create 
  - boot live media (Lubuntu kinetic)
  - open libreoffice (any, but I used the base app here)
  - seek help in menu or press F1

  ** Expected Results

  Firefox opens with some helpful text

  ** Actual Results

  Firefox opens at URL :
  
file:///usr/share/libreoffice/help/index.html?Target=swriter/.uno%3AHelpIndex=en-
  US=UNIX=7.3

  with message
  ---
  File not found

  Firefox can’t find the file at
  
/usr/share/libreoffice/help/index.html?Target=swriter/.uno:HelpIndex=en-
  US=UNIX=7.3.

  Check the file name for capitalization or other typing errors.
  Check to see if the file was moved, renamed or deleted.
  ---

  
  ** Background Notes

  
  This issue was reported before in jammy; but was marked RESOLVED.  The 
directory though is different so something has changed..  I believe I'm 
thinking of https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1951210

  I'm unsure if this is a firefox issue, Lubuntu config issue, or
  Libreoffice issue, but snap'd apps have issues due to confinement thus
  firefox issue is I fear suspected.

  Reported also at https://bugzilla.mozilla.org/show_bug.cgi?id=1773414
  though i suspect issue may not actually be with firefox snap.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.10
  Package: libreoffice (not installed)
  ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
  Uname: Linux 5.15.0-27-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.472
  CurrentDesktop: LXQt
  Date: Thu Jun  9 04:41:26 2022
  LiveMediaBuild: Lubuntu 22.10 "Kinetic Kudu" - Alpha amd64 (20220608)
  SourcePackage: libreoffice
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1978053/+subscriptions


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[Desktop-packages] [Bug 1978053] Re: lubuntu kinetic live - firefox can't open libreoffice help file

2022-06-08 Thread Ubuntu QA Website
This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1978053

** Tags added: iso-testing

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to libreoffice in Ubuntu.
https://bugs.launchpad.net/bugs/1978053

Title:
  lubuntu kinetic live - firefox can't open libreoffice help file

Status in libreoffice package in Ubuntu:
  New

Bug description:
  Lubuntu kinetic jammy live QA-test on
  - dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd 
5000/6000/7350/8350)

  To re-create 
  - boot live media (Lubuntu kinetic)
  - open libreoffice (any, but I used the base app here)
  - seek help in menu or press F1

  ** Expected Results

  Firefox opens with some helpful text

  ** Actual Results

  Firefox opens at URL :
  
file:///usr/share/libreoffice/help/index.html?Target=swriter/.uno%3AHelpIndex=en-
  US=UNIX=7.3

  with message
  ---
  File not found

  Firefox can’t find the file at
  
/usr/share/libreoffice/help/index.html?Target=swriter/.uno:HelpIndex=en-
  US=UNIX=7.3.

  Check the file name for capitalization or other typing errors.
  Check to see if the file was moved, renamed or deleted.
  ---

  
  ** Background Notes

  
  This issue was reported before in jammy; but was marked RESOLVED.  The 
directory though is different so something has changed..  I believe I'm 
thinking of https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1951210

  I'm unsure if this is a firefox issue, Lubuntu config issue, or
  Libreoffice issue, but snap'd apps have issues due to confinement thus
  firefox issue is I fear suspected.

  Reported also at https://bugzilla.mozilla.org/show_bug.cgi?id=1773414
  though i suspect issue may not actually be with firefox snap.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.10
  Package: libreoffice (not installed)
  ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
  Uname: Linux 5.15.0-27-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.472
  CurrentDesktop: LXQt
  Date: Thu Jun  9 04:41:26 2022
  LiveMediaBuild: Lubuntu 22.10 "Kinetic Kudu" - Alpha amd64 (20220608)
  SourcePackage: libreoffice
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1978053/+subscriptions


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