Public bug reported:
Hi
The BT microphones is not working in Ubuntu / pulseaudio . Have tried
several BT headset and none is working in Ubuntu. The Ubuntu guys ask me
to open a case here (the case ID from Ubuntu is: 00338011
---- but here is a summery ---------
I have never had a single one working. The one I have at my hand is
* JLab GO Work
It is connecting and shows up in the sound settings for the output - and give s
sound out but not for the input.
I have ad several Jabra from work also not working regarding the microphone.
And before - and now - I have a BT set from Sony. Also not working regarding
the microphone.
All above are working at the Android phones, tables *and* Microsoft systems
--------------------------------
>From Ubuntu support
--------------------------------
I did various tests and discussed the problem with the OEM team. Here is
a quick summary:
- We don't have a list of supported Bluetooth headsets. The main problem
here is that only a very limited number of vendors publish their source
code and this makes it very difficult to have a compatibility list
- The OEM team suggests opening a bug on launchpad for PulseAudio in
order to leverage the community support. You can do this by using the
link at [1]
- The OEM team tested only with one model which is "Lenovo HE05" and it
works (I'm waiting for an official confirmation for this. I cannot
guarantee!)
- During the last few days, I did some tests on my laptop (Dell XPS 15
9500). Actually, I'm using "JBL T450BT" and it works but, if I enable
the built-in microphone, the audio quality switches to mono instead of
stereo. Another test I did, is to use Pipewire instead of PulseAudio,
which will be adopted (presumably) in Ubuntu 22.10 as the default but
nothing changes in my own setup. Still, mono instead of stereo when
enabling the microphone (If interested you can try to switch to Pipewire
on Focal using the link at [2] (note that this is not an official guide
and should be used as a reference only)
..
..
--------------------------------
This workarounds are not suitable for the general use and specific as we
- at our firm has to use BT.
Any ideas ?
Best
Jan
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1979137
Title:
BT headset - microphone not working
Status in pulseaudio package in Ubuntu:
New
Bug description:
Hi
The BT microphones is not working in Ubuntu / pulseaudio . Have tried
several BT headset and none is working in Ubuntu. The Ubuntu guys ask
me to open a case here (the case ID from Ubuntu is: 00338011
---- but here is a summery ---------
I have never had a single one working. The one I have at my hand is
* JLab GO Work
It is connecting and shows up in the sound settings for the output - and give
s sound out but not for the input.
I have ad several Jabra from work also not working regarding the microphone.
And before - and now - I have a BT set from Sony. Also not working regarding
the microphone.
All above are working at the Android phones, tables *and* Microsoft systems
--------------------------------
From Ubuntu support
--------------------------------
I did various tests and discussed the problem with the OEM team. Here
is a quick summary:
- We don't have a list of supported Bluetooth headsets. The main
problem here is that only a very limited number of vendors publish
their source code and this makes it very difficult to have a
compatibility list
- The OEM team suggests opening a bug on launchpad for PulseAudio in
order to leverage the community support. You can do this by using the
link at [1]
- The OEM team tested only with one model which is "Lenovo HE05" and
it works (I'm waiting for an official confirmation for this. I cannot
guarantee!)
- During the last few days, I did some tests on my laptop (Dell XPS 15
9500). Actually, I'm using "JBL T450BT" and it works but, if I enable
the built-in microphone, the audio quality switches to mono instead of
stereo. Another test I did, is to use Pipewire instead of PulseAudio,
which will be adopted (presumably) in Ubuntu 22.10 as the default but
nothing changes in my own setup. Still, mono instead of stereo when
enabling the microphone (If interested you can try to switch to
Pipewire on Focal using the link at [2] (note that this is not an
official guide and should be used as a reference only)
..
..
--------------------------------
This workarounds are not suitable for the general use and specific as
we - at our firm has to use BT.
Any ideas ?
Best
Jan
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