Public bug reported:
Connects to server
Checks server capabilities
Never comes back.
inbox tab shows activity forever.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: thunderbird 1:102.13.0+build1-0ubuntu0.22.04.1
ProcVersionSignature: Ubuntu 6.2.0-31.31~22.04.1-generic 6.2.15
Uname: Linux 6.2.0-31-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: mcf 1530 F.... pulseaudio
/dev/snd/controlC0: mcf 1530 F.... pulseaudio
BuildID: 20230704155023
CasperMD5CheckResult: pass
Channel: Unavailable
CurrentDesktop: GNOME-Flashback:GNOME
Date: Thu Aug 31 12:36:00 2023
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/thunderbird/omni.ja:greprefs.js:306
DefaultProfileThemes: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
InstallationDate: Installed on 2023-06-03 (88 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
IpRoute:
default via 10.1.1.1 dev wlp2s0 proto dhcp metric 600
10.1.1.0/24 dev wlp2s0 proto kernel scope link src 10.1.1.181 metric 600
169.254.0.0/16 dev wlp2s0 scope link metric 1000
MostRecentCrashID: bp-0b813420-2716-4e1f-8e16-189a30230720
ProcEnviron:
LANGUAGE=en_AU:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_AU.UTF-8
SHELL=/bin/bash
Profile0Extensions: extensions.sqlite corrupt or missing
Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
Profile0Locales: extensions.sqlite corrupt or missing
Profile0PrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/thunderbird/omni.ja:greprefs.js:306
Profile0PrefSources: prefs.js
Profile0Prefs:
accessibility.typeaheadfind.flashBar: 0 (prefs.js)
extensions.lastAppVersion: "102.13.0" (prefs.js)
network.trr.blocklist_cleanup_done: true (prefs.js)
places.database.lastMaintenance: 1693361930 (prefs.js)
privacy.purge_trackers.date_in_cookie_database: "0" (prefs.js)
Profile0Themes: extensions.sqlite corrupt or missing
Profile2Extensions: extensions.sqlite corrupt or missing
Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
Profile2Locales: extensions.sqlite corrupt or missing
Profile2PrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/thunderbird/omni.ja:greprefs.js:306
Profile2PrefSources: prefs.js
Profile2Prefs:
extensions.lastAppVersion: "115.2.0" (prefs.js)
places.database.lastMaintenance: 1693433736 (prefs.js)
privacy.purge_trackers.date_in_cookie_database: "0" (prefs.js)
Profile2Themes: extensions.sqlite corrupt or missing
Profiles:
Profile2 - LastVersion=115.2.0/20230828145448 (Out of date)
Profile1 (Default) - LastVersion=None/None (Out of date)
Profile0 - LastVersion=102.13.0/20230704155023 (In use)
RunningIncompatibleAddons: False
SourcePackage: thunderbird
SubmittedCrashIDs: bp-0b813420-2716-4e1f-8e16-189a30230720
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/02/2021
dmi.bios.release: 5.3
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.0
dmi.board.asset.tag: not specified
dmi.board.name: 04D48M
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 1.2.0
dmi.modalias:
dmi:bvnDellInc.:bvr1.2.0:bd06/02/2021:br5.3:svnDellInc.:pnInspiron153515:pvr1.2.0:rvnDellInc.:rn04D48M:rvrA00:cvnDellInc.:ct10:cvr1.2.0:sku0AB4:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 15 3515
dmi.product.sku: 0AB4
dmi.product.version: 1.2.0
dmi.sys.vendor: Dell Inc.
** Affects: thunderbird (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/2033571
Title:
Thunderbug hangs on trying to retrieve new email list
Status in thunderbird package in Ubuntu:
New
Bug description:
Connects to server
Checks server capabilities
Never comes back.
inbox tab shows activity forever.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: thunderbird 1:102.13.0+build1-0ubuntu0.22.04.1
ProcVersionSignature: Ubuntu 6.2.0-31.31~22.04.1-generic 6.2.15
Uname: Linux 6.2.0-31-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: mcf 1530 F.... pulseaudio
/dev/snd/controlC0: mcf 1530 F.... pulseaudio
BuildID: 20230704155023
CasperMD5CheckResult: pass
Channel: Unavailable
CurrentDesktop: GNOME-Flashback:GNOME
Date: Thu Aug 31 12:36:00 2023
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/thunderbird/omni.ja:greprefs.js:306
DefaultProfileThemes: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
InstallationDate: Installed on 2023-06-03 (88 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
(20220419)
IpRoute:
default via 10.1.1.1 dev wlp2s0 proto dhcp metric 600
10.1.1.0/24 dev wlp2s0 proto kernel scope link src 10.1.1.181 metric 600
169.254.0.0/16 dev wlp2s0 scope link metric 1000
MostRecentCrashID: bp-0b813420-2716-4e1f-8e16-189a30230720
ProcEnviron:
LANGUAGE=en_AU:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_AU.UTF-8
SHELL=/bin/bash
Profile0Extensions: extensions.sqlite corrupt or missing
Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
Profile0Locales: extensions.sqlite corrupt or missing
Profile0PrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/thunderbird/omni.ja:greprefs.js:306
Profile0PrefSources: prefs.js
Profile0Prefs:
accessibility.typeaheadfind.flashBar: 0 (prefs.js)
extensions.lastAppVersion: "102.13.0" (prefs.js)
network.trr.blocklist_cleanup_done: true (prefs.js)
places.database.lastMaintenance: 1693361930 (prefs.js)
privacy.purge_trackers.date_in_cookie_database: "0" (prefs.js)
Profile0Themes: extensions.sqlite corrupt or missing
Profile2Extensions: extensions.sqlite corrupt or missing
Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
Profile2Locales: extensions.sqlite corrupt or missing
Profile2PrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/thunderbird/omni.ja:greprefs.js:306
Profile2PrefSources: prefs.js
Profile2Prefs:
extensions.lastAppVersion: "115.2.0" (prefs.js)
places.database.lastMaintenance: 1693433736 (prefs.js)
privacy.purge_trackers.date_in_cookie_database: "0" (prefs.js)
Profile2Themes: extensions.sqlite corrupt or missing
Profiles:
Profile2 - LastVersion=115.2.0/20230828145448 (Out of date)
Profile1 (Default) - LastVersion=None/None (Out of date)
Profile0 - LastVersion=102.13.0/20230704155023 (In use)
RunningIncompatibleAddons: False
SourcePackage: thunderbird
SubmittedCrashIDs: bp-0b813420-2716-4e1f-8e16-189a30230720
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/02/2021
dmi.bios.release: 5.3
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.0
dmi.board.asset.tag: not specified
dmi.board.name: 04D48M
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 1.2.0
dmi.modalias:
dmi:bvnDellInc.:bvr1.2.0:bd06/02/2021:br5.3:svnDellInc.:pnInspiron153515:pvr1.2.0:rvnDellInc.:rn04D48M:rvrA00:cvnDellInc.:ct10:cvr1.2.0:sku0AB4:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 15 3515
dmi.product.sku: 0AB4
dmi.product.version: 1.2.0
dmi.sys.vendor: Dell Inc.
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