Public bug reported: I have a SIM installed and activated. If I boot into Windows I can verify connectivity works there. In Ubuntu I can see the connection. When I try to activate it, graphically it toggles on and off very quickly. mccli output is pasted below.
I believe all the hardware is fully supported. This laptop can be ordered with Linux (Ubuntu 22.04 LTS) or Windows 10/11. It is a Lenovo ThinkPad z16 gen1 Additionally here's a screen cap of what I'm seeing in the UI https://photos.app.goo.gl/bsoQbF7KPC9zLufr6 # mmcli -m 0 ---------------------------------- General | path: /org/freedesktop/ModemManager1/Modem/0 | device id: 06d0e7ce8f0a51e2ae17d0340ef10fe5c0e7794e ---------------------------------- Hardware | manufacturer: Intel | model: MBIM [8086:7560] | firmware revision: 18601.5001.00.01.16.35_TM | h/w revision: V1.3 | supported: gsm-umts, lte | current: gsm-umts, lte | equipment id: 016175005936119 ---------------------------------- System | device: /sys/devices/pci0000:00/0000:00:01.3/0000:05:00.0 | drivers: iosm | plugin: Intel | primary port: wwan0mbim0 | ports: wwan0 (net), wwan0at0 (at), wwan0at1 (at), wwan0mbim0 (mbim) ---------------------------------- Numbers | own: 16318330089ËFsÿ ---------------------------------- Status | unlock retries: sim-pin (3) | state: disabled | power state: low ---------------------------------- Modes | supported: allowed: 3g, 4g; preferred: none | current: allowed: 3g, 4g; preferred: none ---------------------------------- IP | supported: ipv4, ipv6, ipv4v6 ---------------------------------- 3GPP | imei: 016175005936119 | enabled locks: fixed-dialing | packet service state: detached ---------------------------------- 3GPP EPS | ue mode of operation: csps-2 | initial bearer ip type: ipv4v6 ---------------------------------- SIM | primary sim path: /org/freedesktop/ModemManager1/SIM/0 | sim slot paths: slot 1: /org/freedesktop/ModemManager1/SIM/0 (active) | slot 2: /org/freedesktop/ModemManager1/SIM/1 ------ # journalctl -f -u NetworkManager.service Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info> [1706754730.2611] policy: auto-activating connection 'Google-Fi' (05250c1d-91b1-420c-99ec-f922b318a83d) Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info> [1706754730.2614] device (wwan0mbim0): Activation: starting connection 'Google-Fi' (05250c1d-91b1-420c-99ec-f922b318a83d) Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info> [1706754730.2614] device (wwan0mbim0): state change: disconnected -> prepare (reason 'none', sys-iface-state: 'managed') Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info> [1706754730.2781] device (wwan0mbim0): state change: prepare -> disconnected (reason 'user-requested', sys-iface-state: 'managed') Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info> [1706754730.2787] policy: auto-activating connection 'Google-Fi' (05250c1d-91b1-420c-99ec-f922b318a83d) Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info> [1706754730.2791] device (wwan0mbim0): Activation: starting connection 'Google-Fi' (05250c1d-91b1-420c-99ec-f922b318a83d) Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info> [1706754730.2791] device (wwan0mbim0): state change: disconnected -> prepare (reason 'none', sys-iface-state: 'managed') Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info> [1706754730.2795] device (wwan0mbim0): state change: prepare -> deactivating (reason 'user-requested', sys-iface-state: 'managed') Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info> [1706754730.2797] audit: op="device-disconnect" interface="wwan0mbim0" pid=3422 uid=1000 result="success" Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info> [1706754730.3267] device (wwan0mbim0): state change: deactivating -> disconnected (reason 'user-requested', sys-iface-state: 'managed') ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: modemmanager 1.20.6-1ubuntu1 ProcVersionSignature: Ubuntu 6.5.0-15.15-generic 6.5.3 Uname: Linux 6.5.0-15-generic x86_64 ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Wed Jan 31 20:27:22 2024 InstallationDate: Installed on 2024-01-30 (1 days ago) InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> SourcePackage: modemmanager UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: modemmanager (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug mantic wayland-session ** Attachment added: "Screencast from 2024-01-31 20-31-19.webm" https://bugs.launchpad.net/bugs/2051894/+attachment/5744020/+files/Screencast%20from%202024-01-31%2020-31-19.webm -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to modemmanager in Ubuntu. https://bugs.launchpad.net/bugs/2051894 Title: Cannot activate WWAN connection, repeatedly connects and disconnects very quickly Status in modemmanager package in Ubuntu: New Bug description: I have a SIM installed and activated. If I boot into Windows I can verify connectivity works there. In Ubuntu I can see the connection. When I try to activate it, graphically it toggles on and off very quickly. mccli output is pasted below. I believe all the hardware is fully supported. This laptop can be ordered with Linux (Ubuntu 22.04 LTS) or Windows 10/11. It is a Lenovo ThinkPad z16 gen1 Additionally here's a screen cap of what I'm seeing in the UI https://photos.app.goo.gl/bsoQbF7KPC9zLufr6 # mmcli -m 0 ---------------------------------- General | path: /org/freedesktop/ModemManager1/Modem/0 | device id: 06d0e7ce8f0a51e2ae17d0340ef10fe5c0e7794e ---------------------------------- Hardware | manufacturer: Intel | model: MBIM [8086:7560] | firmware revision: 18601.5001.00.01.16.35_TM | h/w revision: V1.3 | supported: gsm-umts, lte | current: gsm-umts, lte | equipment id: 016175005936119 ---------------------------------- System | device: /sys/devices/pci0000:00/0000:00:01.3/0000:05:00.0 | drivers: iosm | plugin: Intel | primary port: wwan0mbim0 | ports: wwan0 (net), wwan0at0 (at), wwan0at1 (at), wwan0mbim0 (mbim) ---------------------------------- Numbers | own: 16318330089ËFsÿ ---------------------------------- Status | unlock retries: sim-pin (3) | state: disabled | power state: low ---------------------------------- Modes | supported: allowed: 3g, 4g; preferred: none | current: allowed: 3g, 4g; preferred: none ---------------------------------- IP | supported: ipv4, ipv6, ipv4v6 ---------------------------------- 3GPP | imei: 016175005936119 | enabled locks: fixed-dialing | packet service state: detached ---------------------------------- 3GPP EPS | ue mode of operation: csps-2 | initial bearer ip type: ipv4v6 ---------------------------------- SIM | primary sim path: /org/freedesktop/ModemManager1/SIM/0 | sim slot paths: slot 1: /org/freedesktop/ModemManager1/SIM/0 (active) | slot 2: /org/freedesktop/ModemManager1/SIM/1 ------ # journalctl -f -u NetworkManager.service Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info> [1706754730.2611] policy: auto-activating connection 'Google-Fi' (05250c1d-91b1-420c-99ec-f922b318a83d) Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info> [1706754730.2614] device (wwan0mbim0): Activation: starting connection 'Google-Fi' (05250c1d-91b1-420c-99ec-f922b318a83d) Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info> [1706754730.2614] device (wwan0mbim0): state change: disconnected -> prepare (reason 'none', sys-iface-state: 'managed') Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info> [1706754730.2781] device (wwan0mbim0): state change: prepare -> disconnected (reason 'user-requested', sys-iface-state: 'managed') Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info> [1706754730.2787] policy: auto-activating connection 'Google-Fi' (05250c1d-91b1-420c-99ec-f922b318a83d) Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info> [1706754730.2791] device (wwan0mbim0): Activation: starting connection 'Google-Fi' (05250c1d-91b1-420c-99ec-f922b318a83d) Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info> [1706754730.2791] device (wwan0mbim0): state change: disconnected -> prepare (reason 'none', sys-iface-state: 'managed') Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info> [1706754730.2795] device (wwan0mbim0): state change: prepare -> deactivating (reason 'user-requested', sys-iface-state: 'managed') Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info> [1706754730.2797] audit: op="device-disconnect" interface="wwan0mbim0" pid=3422 uid=1000 result="success" Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info> [1706754730.3267] device (wwan0mbim0): state change: deactivating -> disconnected (reason 'user-requested', sys-iface-state: 'managed') ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: modemmanager 1.20.6-1ubuntu1 ProcVersionSignature: Ubuntu 6.5.0-15.15-generic 6.5.3 Uname: Linux 6.5.0-15-generic x86_64 ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Wed Jan 31 20:27:22 2024 InstallationDate: Installed on 2024-01-30 (1 days ago) InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> SourcePackage: modemmanager UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/2051894/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
