[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
A quick update: I upgraded from 13.10 to 14.04 a couple of days ago. This appears to have fixed the problem. Running xinput now shows the touchpad recognised correctly as: AlpsPS/2 ALPS GlidePoint The touchpad settings are back in System Settings Mouse Touchpad and I can now (finally!!!) disable Tap to click. Hurrah! Vertical multiple line scrolling works using the physical middle 4-way button below the touchpad and horizontal scrolling works again too, using the same 4-way button. My only frustration is the many, many months it has taken to get to this point but nevertheless I'm happy to say this issue is now resolved, so thank you to whoever was responsible. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Fix Released Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
Hello, just a little contrib: This bug is still present in ubuntu 14.04 beta (with a lifebook S7110). No continuous scrolling via scrolling button, just a one line scrolling per click. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Fix Released Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Fri Nov 22 17:46:12 2013 xserver.configfile: default xserver.errors: xserver.logfile:
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
sardonicus, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report by executing the following in a terminal: ubuntu-bug xorg Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information. For more on this, please see the official Ubuntu documentation: Ubuntu X.Org Team, Ubuntu Bug Control, and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette When opening up the new report, please feel free to subscribe me to it. Please note, not filing a new report will delay your problem being addressed as quickly as possible. Thank you for your understanding. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Fix Released Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
If that is what it takes to fix this problem then yes, a backport to Saucy is what I need. However, could I confirm that when 14.04 is released I will: A) still be able to upgrade from 13.10 to 14.04? and B) The fix (backport) will still work? Are there any other implications of a backport that I should know about? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
UbUK, thank you for taking the time to report this bug and helping to make Ubuntu better. However, I am closing it because as per your comment https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input- synaptics/+bug/1254092/comments/35 the bug has been fixed in the latest development version of Ubuntu - Trusty Tahr. This is a significant bug in Ubuntu. If you need a fix for the bug in previous versions of Ubuntu, please perform as much as possible of the SRU Procedure [1] to bring the need to a developer's attention. [1]: https://wiki.ubuntu.com/StableReleaseUpdates#Procedure ** Changed in: xserver-xorg-input-synaptics (Ubuntu) Status: Incomplete = Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Fix Released Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
Christopher, I would like this bug left open. Although you refer to my post #35 in this bug report, I did make it clear in post #35 that multiple line scrolling with the middle 4-way physical button still does not work as it previously did in 13.04. I really would like this fixing. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Fix Released Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Fri
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
UbUK, regarding just the touchpad not being recognized (not how in Trusty the scrolling isn't working) would you need a backport to a release prior to Trusty, or may this be closed as Status Invalid? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Fri Nov 22 17:46:12 2013 xserver.configfile: default xserver.errors:
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
Christopher, I am not 100% sure what a backport is but to try to answer your question, the touchpad stopped being recognised correctly after upgrading to 13.10 (and the scrolling stopped working correctly too). It was recognised correctly and functioned correctly in 13.04 and many previous releases going back several years. I hope that sufficiently answers your question but if you need any further information please let me know and I will answer quickly. The problem as originally reported still exists. Nothing has changed. I would really like this issue to remain open until it is fixed. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev:
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
UbUK, a backport is applying a fix commit to a release prior to Trusty. Given that Saucy has four months left until EOL, would you need a backport to Saucy? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Fri Nov 22 17:46:12 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs:
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
I first reported this bug in November 2013. Are we any closer to a fix? I feel as though this issue is being ignored :-( Any help to fix this annoying bug would be sincerely appreciated. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Fri Nov 22 17:46:12 2013 xserver.configfile: default xserver.errors: xserver.logfile:
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
Is anyone able to help with this? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Fri Nov 22 17:46:12 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 14661 vendor SEC xserver.version:
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
Hello again Christopher Are you able to help further with this? Bill -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Fri Nov 22 17:46:12 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 14661 vendor
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
Please execute the following in a terminal and advise if anything changes: synclient RTCornerButton=0 synclient RBCornerButton=0 synclient VertScrollDelta=0 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Fri Nov 22 17:46:12 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
Executing the command as one line I get: ubuntu@ubuntu:~$ synclient RTCornerButton=0 synclient RBCornerButton=0 synclient VertScrollDelta=0 X Error of failed request: BadValue (integer parameter out of range for operation) Major opcode of failed request: 131 (XInputExtension) Minor opcode of failed request: 37 (X_ChangeDeviceProperty) Value in failed request: 0x130 Serial number of failed request: 22 Current serial number in output stream: 25 ubuntu@ubuntu:~$ Executing each line separately I get: ubuntu@ubuntu:~$ synclient RTCornerButton=0 ubuntu@ubuntu:~$ synclient RBCornerButton=0 ubuntu@ubuntu:~$ synclient VertScrollDelta=0 X Error of failed request: BadValue (integer parameter out of range for operation) Major opcode of failed request: 131 (XInputExtension) Minor opcode of failed request: 37 (X_ChangeDeviceProperty) Value in failed request: 0x130 Serial number of failed request: 22 Current serial number in output stream: 25 ubuntu@ubuntu:~$ Either way middle button scrolling still only scrolls up or down one line at a time. Thanks for your help so far but what now? Regards Bill -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias:
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
Good morning Here is the result of the synclient command when running the Trusty live CD: ubuntu@ubuntu:~$ synclient Parameter settings: LeftEdge= 153 RightEdge = 870 TopEdge = 115 BottomEdge = 652 FingerLow = 12 FingerHigh = 15 MaxTapTime = 180 MaxTapMove = 56 MaxDoubleTapTime= 180 SingleTapTimeout= 180 ClickTime = 100 EmulateMidButtonTime= 75 EmulateTwoFingerMinZ= 141 EmulateTwoFingerMinW= 7 VertScrollDelta = 25 HorizScrollDelta= 25 VertEdgeScroll = 1 HorizEdgeScroll = 1 CornerCoasting = 0 VertTwoFingerScroll = 0 HorizTwoFingerScroll= 0 MinSpeed= 1 MaxSpeed= 1.75 AccelFactor = 0.156495 TouchpadOff = 0 LockedDrags = 0 LockedDragTimeout = 5000 RTCornerButton = 2 RBCornerButton = 3 LTCornerButton = 0 LBCornerButton = 0 TapButton1 = 1 TapButton2 = 3 TapButton3 = 0 ClickFinger1= 1 ClickFinger2= 1 ClickFinger3= 0 CircularScrolling = 0 CircScrollDelta = 0.1 CircScrollTrigger = 0 PalmDetect = 0 PalmMinWidth= 10 PalmMinZ= 100 CoastingSpeed = 20 CoastingFriction= 50 PressureMotionMinZ = 15 PressureMotionMaxZ = 80 PressureMotionMinFactor = 1 PressureMotionMaxFactor = 1 ResolutionDetect= 1 GrabEventDevice = 1 TapAndDragGesture = 1 AreaLeftEdge= 0 AreaRightEdge = 0 AreaTopEdge = 0 AreaBottomEdge = 0 HorizHysteresis = 6 VertHysteresis = 6 ClickPad= 0 ubuntu@ubuntu:~$ Does that help to diagnose the problem? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
Hello Christopher Yes this is still an issue in 13.10. I downloaded the latest development release to test, as requested. There is good news and bad news. The good news is that when booting from a live CD the touchpad is recognised as an ''Alps PS/2 Glidepoint'', the touchpad settings are back in System Settings and I can disable tap to click and disable the touchpad when typing. The bad news is that the Acer Aspire 5720 has three physical buttons below the touchpad - Left button, Right button, and a middle 4-way button (as per my original bug report). This middle 4-way button has previously always worked for scrolling multiple lines up/down and left/right. The scrolling now only works one line at a time, whereas previously in ubuntu 11.10, 12.04, 12.10 and 13.04 the scrolling worked continuously i.e hold down the 'down' part of the middle button and the scrolling down would continue until the button was released. This stopped working after upgrading from 13.04 to 13.10. I have always found this multi-line scrolling functionality tremendously useful. Is there any way to get this functionality back? Do you still want me to run the apport-collect -p xserver-xorg-input- synaptics REPLACE-WITH-BUG-NUMBER command from the development release Live CD? Many thanks for your help so far. Bill -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor:
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
UbUK, thank you for performing the requested test. An apport-collect at this point is not necessary. However, given the bug originally reported about is solved in Trusty, the next step is to change focus to the scrolling regression. While in Trusty, could you please post to this report the result of the following terminal command: synclient -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau:
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
UbUK, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com /daily-live/current/ . If it remains an issue, could you please run the following command in the development release from a Terminal (Applications-Accessories-Terminal), as it will automatically gather and attach updated debug information to this report: apport-collect -p xserver-xorg-input-synaptics REPLACE-WITH-BUG-NUMBER Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Tags removed: acer aspire kernel-bug touchpad ** Tags added: latest-bios-1.45 ** Changed in: xserver-xorg-input-synaptics (Ubuntu) Importance: Undecided = Low ** Changed in: xserver-xorg-input-synaptics (Ubuntu) Status: New = Incomplete ** Tags added: needs-bisect regression-release -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias:
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
Hi Is there any chance of an update on this? It really is affecting my use of ubuntu. If this website cannot help me then could anyone point me to somewhere that might be able to help resolve this? Thank you. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: New Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Fri Nov 22 17:46:12 2013 xserver.configfile: default xserver.errors:
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
Any update? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: New Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Fri Nov 22 17:46:12 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 14661 vendor SEC xserver.version: 2:1.14.3-3ubuntu2 To manage
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1254092 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. Also, what is the result of the following command ? synclient Regards NikTh ** Changed in: xserver-xorg-input-synaptics (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1254092/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
apport information ** Tags added: apport-collected saucy ubuntu ** Description changed: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! + --- + ApportVersion: 2.12.5-0ubuntu2.1 + Architecture: i386 + DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job + DistroCodename: saucy + DistroRelease: Ubuntu 13.10 + DistroVariant: ubuntu + InstallationDate: Installed on 2011-10-14 (770 days ago) + InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) + MachineType: Acer Aspire 5720 + MarkForUpload: True + Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] + PackageArchitecture: i386 + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 + Tags: saucy ubuntu + Uname: Linux 3.11.0-13-generic i686 + UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) + UserGroups: adm admin lpadmin sambashare + dmi.bios.date: 11/10/2008 + dmi.bios.vendor: Acer + dmi.bios.version: V1.45 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: eMachine + dmi.board.vendor: Acer + dmi.board.version: V1.45 + dmi.chassis.type: 1 + dmi.chassis.vendor: Acer + dmi.chassis.version: V1.45 + dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: + dmi.product.name: Aspire 5720 + dmi.product.version: V1.45 + dmi.sys.vendor: Acer + version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 + version.libdrm2: libdrm2 2.4.46-1 + version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 + version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 + version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 + version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 + version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 + version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 + version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 + version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 + xserver.bootTime: Fri Nov 22 17:46:12 2013 + xserver.configfile: default + xserver.errors: + + xserver.logfile: /var/log/Xorg.0.log + xserver.outputs: + product id 14661 + vendor SEC + xserver.version: 2:1.14.3-3ubuntu2 ** Attachment added: BootDmesg.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915109/+files/BootDmesg.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu.
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
Could you please add the log files from '/var/log/dist-upgrade/' to this bug report as separate attachments? Thanks in advance. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Fri Nov 22 17:46:12 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
** Attachment added: history.log https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1254092/+attachment/3915281/+files/history.log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Fri Nov 22 17:46:12 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
** Attachment added: main.log https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1254092/+attachment/3915284/+files/main.log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Fri Nov 22 17:46:12 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs:
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
Log files from /var/log/dist-upgrade/ attached as requested. ** Attachment added: apt.log https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1254092/+attachment/3915273/+files/apt.log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Fri Nov 22 17:46:12 2013 xserver.configfile: default xserver.errors:
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
There is another file named term.log but it is an empty file. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Fri Nov 22 17:46:12 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 14661 vendor
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
** Attachment added: apt-term.log https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1254092/+attachment/3915280/+files/apt-term.log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Fri Nov 22 17:46:12 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
** Changed in: xserver-xorg-input-synaptics (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Confirmed Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Fri Nov 22 17:46:12 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 14661 vendor
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
Thank you. I guess I wait for a bug fix now? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Confirmed Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Fri Nov 22 17:46:12 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 14661 vendor SEC
[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
You will wait for a developer to examine the logs you've attached in order to determine if this report is a bug or not. For any additional information you should provide or action you should take, you will be notified. The confirmed status was a mistake(sorry about that). Best Regards NikTh ** Changed in: xserver-xorg-input-synaptics (Ubuntu) Status: Confirmed = New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: New Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Sleep Buttonid=9[slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings Mouse Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only scrolls up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding options psmouse proto=imps to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
