[Desktop-packages] [Bug 1568224] Re: psmouse FingerSensingPad lost synchronization, throwing bytes away
[Expired for xserver-xorg-input-synaptics (Ubuntu) because there has been no activity for 60 days.] ** Changed in: xserver-xorg-input-synaptics (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1568224 Title: psmouse FingerSensingPad lost synchronization, throwing bytes away Status in xserver-xorg-input-synaptics package in Ubuntu: Expired Bug description: My first bug report, I apologize if I don't do it right, and please let me know how to improve it. Asus Zenbook UX31E initially with Ubuntu 11:10, then 12.04, and then 14.04 worked great until a few weeks ago, when the trackpad became unusable (mouse jumps all over the screen and starts moving and clicking around by itself). Booting from USB with Ubuntu 16.04 beta has the same problem. Dmesg always shows the following type of errors: psmouse serio4 bad data from KBC - timeout psmouse serio4 bad data from KBC - bad parity psmouse serio4 FingerSensingPad at isa0060/serio4/input0 lost synchronization, throwing 3 bytes away The laptop works fine with an external USB mouse, as long as I don't accidentally touch the trackpad. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xserver-xorg-input-synaptics 1.8.2-1ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-15.31-generic 4.4.6 Uname: Linux 4.4.0-15-generic x86_64 ApportVersion: 2.20-0ubuntu3 Architecture: amd64 CasperVersion: 1.368 CurrentDesktop: Unity Date: Sat Apr 9 04:15:38 2016 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160323) MachineType: ASUSTeK Computer Inc. UX31E ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash --- BOOT_IMAGE=/casper/vmlinuz.efi SourcePackage: xserver-xorg-input-synaptics UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/21/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX31E.213 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX31E dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31E.213:bd06/21/2012:svnASUSTeKComputerInc.:pnUX31E:pvr1.0:rvnASUSTeKComputerInc.:rnUX31E:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: UX31E dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160318-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.1.2-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.1.2-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.1-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.6.1-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160218-1ubuntu3 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Sat Apr 9 03:39:35 2016 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id6107 vendor COR xserver.version: 2:1.18.1-1ubuntu4 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1568224/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1568224] Re: psmouse FingerSensingPad lost synchronization, throwing bytes away
Alan Mimms, it will help immensely if you filed a new report with the Ubuntu repository kernel (not mainline/upstream) via a terminal: ubuntu-bug linux Please feel free to subscribe me to it. For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1568224 Title: psmouse FingerSensingPad lost synchronization, throwing bytes away Status in xserver-xorg-input-synaptics package in Ubuntu: Incomplete Bug description: My first bug report, I apologize if I don't do it right, and please let me know how to improve it. Asus Zenbook UX31E initially with Ubuntu 11:10, then 12.04, and then 14.04 worked great until a few weeks ago, when the trackpad became unusable (mouse jumps all over the screen and starts moving and clicking around by itself). Booting from USB with Ubuntu 16.04 beta has the same problem. Dmesg always shows the following type of errors: psmouse serio4 bad data from KBC - timeout psmouse serio4 bad data from KBC - bad parity psmouse serio4 FingerSensingPad at isa0060/serio4/input0 lost synchronization, throwing 3 bytes away The laptop works fine with an external USB mouse, as long as I don't accidentally touch the trackpad. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xserver-xorg-input-synaptics 1.8.2-1ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-15.31-generic 4.4.6 Uname: Linux 4.4.0-15-generic x86_64 ApportVersion: 2.20-0ubuntu3 Architecture: amd64 CasperVersion: 1.368 CurrentDesktop: Unity Date: Sat Apr 9 04:15:38 2016 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160323) MachineType: ASUSTeK Computer Inc. UX31E ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash --- BOOT_IMAGE=/casper/vmlinuz.efi SourcePackage: xserver-xorg-input-synaptics UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/21/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX31E.213 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX31E dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31E.213:bd06/21/2012:svnASUSTeKComputerInc.:pnUX31E:pvr1.0:rvnASUSTeKComputerInc.:rnUX31E:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: UX31E dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160318-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.1.2-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.1.2-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.1-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.6.1-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160218-1ubuntu3 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Sat Apr 9 03:39:35 2016 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id6107 vendor COR xserver.version: 2:1.18.1-1ubuntu4 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1568224/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1568224] Re: psmouse FingerSensingPad lost synchronization, throwing bytes away
I just booted today's Yakitty build on my machine and it still does it. I had to rmmod psmouse && modprobe psmouse so I could get the browser to work to post this. [ 80.835756] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 4 [ 80.836859] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1 [ 80.837960] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1 [ 80.839077] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1 [ 80.840168] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1 [ 80.840170] psmouse serio1: issuing reconnect request [ 81.613700] psmouse serio1: synaptics: queried max coordinates: x [..5676], y [..4758] [ 81.645671] psmouse serio1: synaptics: queried min coordinates: x [1266..], y [1096..] [ 217.321490] psmouse serio1: bad data from KBC - timeout [ 218.272129] psmouse serio1: TouchPad at isa0060/serio1/input0 lost synchronization, throwing 5 bytes away. [ 218.808424] psmouse serio1: resync failed, issuing reconnect request [ 219.585201] psmouse serio1: synaptics: queried max coordinates: x [..5676], y [..4758] [ 219.616949] psmouse serio1: synaptics: queried min coordinates: x [1266..], y [1096..] [ 238.545960] psmouse serio1: bad data from KBC - timeout [ 239.509207] psmouse serio1: TouchPad at isa0060/serio1/input0 lost synchronization, throwing 5 bytes away. [ 240.024227] psmouse serio1: resync failed, issuing reconnect request [ 240.800995] psmouse serio1: synaptics: queried max coordinates: x [..5676], y [..4758] [ 240.832990] psmouse serio1: synaptics: queried min coordinates: x [1266..], y [1096..] [ 243.921783] psmouse serio1: synaptics: queried max coordinates: x [..5676], y [..4758] [ 243.953564] psmouse serio1: synaptics: queried min coordinates: x [1266..], y [1096..] [ 291.111518] wlp4s0: authenticate with 14:cc:20:75:bc:6c [ 291.345834] wlp4s0: send auth to 14:cc:20:75:bc:6c (try 1/3) [ 291.347024] wlp4s0: authenticated [ 291.349107] wlp4s0: associate with 14:cc:20:75:bc:6c (try 1/3) [ 291.350565] wlp4s0: RX AssocResp from 14:cc:20:75:bc:6c (capab=0x11 status=0 aid=1) [ 291.351961] wlp4s0: associated [ 291.351993] IPv6: ADDRCONF(NETDEV_CHANGE): wlp4s0: link becomes ready [ 1192.919946] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 4 [ 1210.862390] psmouse serio1: synaptics: queried max coordinates: x [..5676], y [..4758] [ 1210.892614] psmouse serio1: synaptics: queried min coordinates: x [1266..], y [1096..] [ 1210.954314] psmouse serio1: synaptics: Touchpad model: 1, fw: 8.1, id: 0x1e2b1, caps: 0xf003a3/0x943300/0x12e800/0x1, board id: 3072, fw id: 1795685 [ 1210.954320] psmouse serio1: synaptics: serio: Synaptics pass-through port at isa0060/serio1/input0 [ 1210.993622] input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input22 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1568224 Title: psmouse FingerSensingPad lost synchronization, throwing bytes away Status in xserver-xorg-input-synaptics package in Ubuntu: Incomplete Bug description: My first bug report, I apologize if I don't do it right, and please let me know how to improve it. Asus Zenbook UX31E initially with Ubuntu 11:10, then 12.04, and then 14.04 worked great until a few weeks ago, when the trackpad became unusable (mouse jumps all over the screen and starts moving and clicking around by itself). Booting from USB with Ubuntu 16.04 beta has the same problem. Dmesg always shows the following type of errors: psmouse serio4 bad data from KBC - timeout psmouse serio4 bad data from KBC - bad parity psmouse serio4 FingerSensingPad at isa0060/serio4/input0 lost synchronization, throwing 3 bytes away The laptop works fine with an external USB mouse, as long as I don't accidentally touch the trackpad. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xserver-xorg-input-synaptics 1.8.2-1ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-15.31-generic 4.4.6 Uname: Linux 4.4.0-15-generic x86_64 ApportVersion: 2.20-0ubuntu3 Architecture: amd64 CasperVersion: 1.368 CurrentDesktop: Unity Date: Sat Apr 9 04:15:38 2016 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160323) MachineType: ASUSTeK Computer Inc. UX31E ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash --- BOOT_IMAGE=/casper/vmlinuz.efi SourcePackage: xserver-xorg-input-synaptics UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date:
[Desktop-packages] [Bug 1568224] Re: psmouse FingerSensingPad lost synchronization, throwing bytes away
cbologa, thank you for reporting this and helping make Ubuntu better. To see if this is already resolved, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results? ** Tags added: bios-outdated-214 ** Changed in: xserver-xorg-input-synaptics (Ubuntu) Importance: Undecided => Low ** Changed in: xserver-xorg-input-synaptics (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1568224 Title: psmouse FingerSensingPad lost synchronization, throwing bytes away Status in xserver-xorg-input-synaptics package in Ubuntu: Incomplete Bug description: My first bug report, I apologize if I don't do it right, and please let me know how to improve it. Asus Zenbook UX31E initially with Ubuntu 11:10, then 12.04, and then 14.04 worked great until a few weeks ago, when the trackpad became unusable (mouse jumps all over the screen and starts moving and clicking around by itself). Booting from USB with Ubuntu 16.04 beta has the same problem. Dmesg always shows the following type of errors: psmouse serio4 bad data from KBC - timeout psmouse serio4 bad data from KBC - bad parity psmouse serio4 FingerSensingPad at isa0060/serio4/input0 lost synchronization, throwing 3 bytes away The laptop works fine with an external USB mouse, as long as I don't accidentally touch the trackpad. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xserver-xorg-input-synaptics 1.8.2-1ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-15.31-generic 4.4.6 Uname: Linux 4.4.0-15-generic x86_64 ApportVersion: 2.20-0ubuntu3 Architecture: amd64 CasperVersion: 1.368 CurrentDesktop: Unity Date: Sat Apr 9 04:15:38 2016 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160323) MachineType: ASUSTeK Computer Inc. UX31E ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash --- BOOT_IMAGE=/casper/vmlinuz.efi SourcePackage: xserver-xorg-input-synaptics UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/21/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX31E.213 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX31E dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31E.213:bd06/21/2012:svnASUSTeKComputerInc.:pnUX31E:pvr1.0:rvnASUSTeKComputerInc.:rnUX31E:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: UX31E dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160318-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.1.2-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.1.2-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.1-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.6.1-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160218-1ubuntu3 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Sat Apr 9 03:39:35 2016 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id6107 vendor COR xserver.version: 2:1.18.1-1ubuntu4 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1568224/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
