[Desktop-packages] [Bug 1691222] Re: Netflix won't run on Firefox 53
Thanks for the update, I will close the report now. Closed per reporter’s feedback; can no longer reproduce. ** Changed in: firefox (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1691222 Title: Netflix won't run on Firefox 53 Status in firefox package in Ubuntu: Invalid Bug description: First, Netflix asked me to install a new version of Firefox (newer than 47). I updated to version 53, and the new message was: "this does not seem to be an original version of Firefox". Now, it only says that Firefox is not compatible with Netflix. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: firefox 53.0.2+build1-0ubuntu0.16.04.2 ProcVersionSignature: Ubuntu 4.4.0-78.99-generic 4.4.62 Uname: Linux 4.4.0-78-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mario 1656 F pulseaudio BuildID: 20170509210144 Channel: Unavailable CurrentDesktop: Unity Date: Tue May 16 15:02:15 2017 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2017-05-12 (4 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) IpRoute: default via 192.168.1.1 dev wlp2s0 proto static metric 600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.105 metric 600 Locales: extensions.sqlite corrupt or missing PrefSources: prefs.js ProcEnviron: LANGUAGE=pt_BR:pt:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pt_BR.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=53.0.2/20170509210144 (In use) RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/12/2013 dmi.bios.vendor: LENOVO dmi.bios.version: 71CN51WW(V1.21) dmi.board.asset.tag: No Asset Tag dmi.board.name: INVALID dmi.board.vendor: LENOVO dmi.board.version: 00B98409WIN8 STD SGL dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo IdeaPad Z400 dmi.modalias: dmi:bvnLENOVO:bvr71CN51WW(V1.21):bd07/12/2013:svnLENOVO:pnVIWZ1:pvrLenovoIdeaPadZ400:rvnLENOVO:rnINVALID:rvr00B98409WIN8STDSGL:cvnLENOVO:ct10:cvrLenovoIdeaPadZ400: dmi.product.name: VIWZ1 dmi.product.version: Lenovo IdeaPad Z400 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1691222/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
Re: [Desktop-packages] [Bug 1691222] Re: Netflix won't run on Firefox 53
Dear Paul, the new version of Ubuntu is working fine with Netflix. Thank you, very much! 2018-06-28 10:13 GMT-03:00 Paul White : > Thank you for taking the time to report this bug and helping to make > Ubuntu better. We are sorry that we do not always have the capacity to > look at all reported bugs in a timely manner. There have been many > changes in Ubuntu since that time you reported the bug and your problem > may have been fixed with some of the updates. It would help us a lot if > you could test it on a currently supported Ubuntu version. > > When you test it and it is still an issue, kindly upload the updated > logs by running only once: > > apport-collect 1691222 > > and any other logs that are relevant for this particular issue. > > ** Changed in: firefox (Ubuntu) >Status: Confirmed => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1691222 > > Title: > Netflix won't run on Firefox 53 > > Status in firefox package in Ubuntu: > Incomplete > > Bug description: > First, Netflix asked me to install a new version of Firefox (newer > than 47). I updated to version 53, and the new message was: "this does > not seem to be an original version of Firefox". Now, it only says that > Firefox is not compatible with Netflix. > > ProblemType: Bug > DistroRelease: Ubuntu 16.04 > Package: firefox 53.0.2+build1-0ubuntu0.16.04.2 > ProcVersionSignature: Ubuntu 4.4.0-78.99-generic 4.4.62 > Uname: Linux 4.4.0-78-generic x86_64 > AddonCompatCheckDisabled: False > ApportVersion: 2.20.1-0ubuntu2.5 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC0: mario 1656 F pulseaudio > BuildID: 20170509210144 > Channel: Unavailable > CurrentDesktop: Unity > Date: Tue May 16 15:02:15 2017 > Extensions: extensions.sqlite corrupt or missing > ForcedLayersAccel: False > IfupdownConfig: ># interfaces(5) file used by ifup(8) and ifdown(8) >auto lo >iface lo inet loopback > IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > InstallationDate: Installed on 2017-05-12 (4 days ago) > InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 > (20160420.1) > IpRoute: >default via 192.168.1.1 dev wlp2s0 proto static metric 600 >169.254.0.0/16 dev wlp2s0 scope link metric 1000 >192.168.1.0/24 dev wlp2s0 proto kernel scope link src > 192.168.1.105 metric 600 > Locales: extensions.sqlite corrupt or missing > PrefSources: prefs.js > ProcEnviron: >LANGUAGE=pt_BR:pt:en >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=pt_BR.UTF-8 >SHELL=/bin/bash > Profiles: Profile0 (Default) - LastVersion=53.0.2/20170509210144 (In > use) > RunningIncompatibleAddons: False > SourcePackage: firefox > Themes: extensions.sqlite corrupt or missing > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 07/12/2013 > dmi.bios.vendor: LENOVO > dmi.bios.version: 71CN51WW(V1.21) > dmi.board.asset.tag: No Asset Tag > dmi.board.name: INVALID > dmi.board.vendor: LENOVO > dmi.board.version: 00B98409WIN8 STD SGL > dmi.chassis.asset.tag: No Asset Tag > dmi.chassis.type: 10 > dmi.chassis.vendor: LENOVO > dmi.chassis.version: Lenovo IdeaPad Z400 > dmi.modalias: dmi:bvnLENOVO:bvr71CN51WW(V1.21):bd07/12/2013:svnLENOVO: > pnVIWZ1:pvrLenovoIdeaPadZ400:rvnLENOVO:rnINVALID:rvr00B98409WIN8STDSGL: > cvnLENOVO:ct10:cvrLenovoIdeaPadZ400: > dmi.product.name: VIWZ1 > dmi.product.version: Lenovo IdeaPad Z400 > dmi.sys.vendor: LENOVO > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/ > 1691222/+subscriptions > -- Rejoice, rejoice! We have no choice but to carry on. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1691222 Title: Netflix won't run on Firefox 53 Status in firefox package in Ubuntu: Incomplete Bug description: First, Netflix asked me to install a new version of Firefox (newer than 47). I updated to version 53, and the new message was: "this does not seem to be an original version of Firefox". Now, it only says that Firefox is not compatible with Netflix. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: firefox 53.0.2+build1-0ubuntu0.16.04.2 ProcVersionSignature: Ubuntu 4.4.0-78.99-generic 4.4.62 Uname: Linux 4.4.0-78-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mario 1656 F pulseaudio BuildID: 20170509210144 Channel: Unavailable CurrentDesktop: Unity Date: Tue May 16 15:02:15 2017 Extensions: extensions.sqlite corrupt or missing
[Desktop-packages] [Bug 1691222] Re: Netflix won't run on Firefox 53
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running only once: apport-collect 1691222 and any other logs that are relevant for this particular issue. ** Changed in: firefox (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1691222 Title: Netflix won't run on Firefox 53 Status in firefox package in Ubuntu: Incomplete Bug description: First, Netflix asked me to install a new version of Firefox (newer than 47). I updated to version 53, and the new message was: "this does not seem to be an original version of Firefox". Now, it only says that Firefox is not compatible with Netflix. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: firefox 53.0.2+build1-0ubuntu0.16.04.2 ProcVersionSignature: Ubuntu 4.4.0-78.99-generic 4.4.62 Uname: Linux 4.4.0-78-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mario 1656 F pulseaudio BuildID: 20170509210144 Channel: Unavailable CurrentDesktop: Unity Date: Tue May 16 15:02:15 2017 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2017-05-12 (4 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) IpRoute: default via 192.168.1.1 dev wlp2s0 proto static metric 600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.105 metric 600 Locales: extensions.sqlite corrupt or missing PrefSources: prefs.js ProcEnviron: LANGUAGE=pt_BR:pt:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pt_BR.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=53.0.2/20170509210144 (In use) RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/12/2013 dmi.bios.vendor: LENOVO dmi.bios.version: 71CN51WW(V1.21) dmi.board.asset.tag: No Asset Tag dmi.board.name: INVALID dmi.board.vendor: LENOVO dmi.board.version: 00B98409WIN8 STD SGL dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo IdeaPad Z400 dmi.modalias: dmi:bvnLENOVO:bvr71CN51WW(V1.21):bd07/12/2013:svnLENOVO:pnVIWZ1:pvrLenovoIdeaPadZ400:rvnLENOVO:rnINVALID:rvr00B98409WIN8STDSGL:cvnLENOVO:ct10:cvrLenovoIdeaPadZ400: dmi.product.name: VIWZ1 dmi.product.version: Lenovo IdeaPad Z400 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1691222/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1691222] Re: Netflix won't run on Firefox 53
This does not seem to be a bug related to Ubuntu's Firefox package - but an upstream issue. Should be reported here if still relevant: https://bugzilla.mozilla.org/ -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1691222 Title: Netflix won't run on Firefox 53 Status in firefox package in Ubuntu: Confirmed Bug description: First, Netflix asked me to install a new version of Firefox (newer than 47). I updated to version 53, and the new message was: "this does not seem to be an original version of Firefox". Now, it only says that Firefox is not compatible with Netflix. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: firefox 53.0.2+build1-0ubuntu0.16.04.2 ProcVersionSignature: Ubuntu 4.4.0-78.99-generic 4.4.62 Uname: Linux 4.4.0-78-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mario 1656 F pulseaudio BuildID: 20170509210144 Channel: Unavailable CurrentDesktop: Unity Date: Tue May 16 15:02:15 2017 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2017-05-12 (4 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) IpRoute: default via 192.168.1.1 dev wlp2s0 proto static metric 600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.105 metric 600 Locales: extensions.sqlite corrupt or missing PrefSources: prefs.js ProcEnviron: LANGUAGE=pt_BR:pt:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pt_BR.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=53.0.2/20170509210144 (In use) RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/12/2013 dmi.bios.vendor: LENOVO dmi.bios.version: 71CN51WW(V1.21) dmi.board.asset.tag: No Asset Tag dmi.board.name: INVALID dmi.board.vendor: LENOVO dmi.board.version: 00B98409WIN8 STD SGL dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo IdeaPad Z400 dmi.modalias: dmi:bvnLENOVO:bvr71CN51WW(V1.21):bd07/12/2013:svnLENOVO:pnVIWZ1:pvrLenovoIdeaPadZ400:rvnLENOVO:rnINVALID:rvr00B98409WIN8STDSGL:cvnLENOVO:ct10:cvrLenovoIdeaPadZ400: dmi.product.name: VIWZ1 dmi.product.version: Lenovo IdeaPad Z400 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1691222/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1691222] Re: Netflix won't run on Firefox 53
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: firefox (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1691222 Title: Netflix won't run on Firefox 53 Status in firefox package in Ubuntu: Confirmed Bug description: First, Netflix asked me to install a new version of Firefox (newer than 47). I updated to version 53, and the new message was: "this does not seem to be an original version of Firefox". Now, it only says that Firefox is not compatible with Netflix. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: firefox 53.0.2+build1-0ubuntu0.16.04.2 ProcVersionSignature: Ubuntu 4.4.0-78.99-generic 4.4.62 Uname: Linux 4.4.0-78-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mario 1656 F pulseaudio BuildID: 20170509210144 Channel: Unavailable CurrentDesktop: Unity Date: Tue May 16 15:02:15 2017 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2017-05-12 (4 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) IpRoute: default via 192.168.1.1 dev wlp2s0 proto static metric 600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.105 metric 600 Locales: extensions.sqlite corrupt or missing PrefSources: prefs.js ProcEnviron: LANGUAGE=pt_BR:pt:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pt_BR.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=53.0.2/20170509210144 (In use) RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/12/2013 dmi.bios.vendor: LENOVO dmi.bios.version: 71CN51WW(V1.21) dmi.board.asset.tag: No Asset Tag dmi.board.name: INVALID dmi.board.vendor: LENOVO dmi.board.version: 00B98409WIN8 STD SGL dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo IdeaPad Z400 dmi.modalias: dmi:bvnLENOVO:bvr71CN51WW(V1.21):bd07/12/2013:svnLENOVO:pnVIWZ1:pvrLenovoIdeaPadZ400:rvnLENOVO:rnINVALID:rvr00B98409WIN8STDSGL:cvnLENOVO:ct10:cvrLenovoIdeaPadZ400: dmi.product.name: VIWZ1 dmi.product.version: Lenovo IdeaPad Z400 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1691222/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
