[Desktop-packages] [Bug 1702071] Re: Search spins forever, returns no results.
this is happened for me on 21.10 and I just upgraded to the development release of 22.04 and it was still happening. version 41.2-1 the spinner would just sit there spinning on a search. strace of gnome-software showed it doing nothing really. I sent a TERM signal to the gnome-software process and restarted it, and search is working fine now nothing seems very relevant in the systemd journal: Jan 17 22:08:01 dogen gnome-software[3719]: plugin fwupd took 3.3 seconds to do setup Jan 17 22:08:03 dogen gnome-software[3719]: plugin appstream took 1.9 seconds to do setup Jan 17 22:08:03 dogen gnome-software[3719]: enabled plugins: fwupd, os-release, packagekit-refine-repos, packagekit-refresh, snap, appstream, flatpak, hardcoded-blocklist, hardcoded-popular, modalias, packagekit, rewrite-resource, provenance, systemd-updates, generic-updates, provenance-license, icons Jan 17 22:08:03 dogen gnome-software[3719]: disabled plugins: dpkg, dummy, repos, malcontent Jan 17 22:08:03 dogen gnome-software[3719]: not handling error failed for action get-updates-historical: failed to build result for c82980cd3fe66f7d0a8bb83b353cbc271177efd4 Jan 17 22:08:03 dogen gnome-software[3719]: not handling error failed for action refresh: E: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/jammy/InRelease E: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/jammy-updates/InRelease E: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/jammy-backports/InRelease E: Failed to fetch http://security.ubuntu.com/ubuntu/dists/jammy-security/InRelease E: Failed to fetch https://packages.riot.im/debian/dists/default/InRelease E: Some index files failed to download. They have been ignored, or old ones used instead. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1702071 Title: Search spins forever, returns no results. Status in GNOME Software: Fix Released Status in gnome-software package in Ubuntu: Triaged Bug description: alan@gort:~$ apt-cache policy gnome-software gnome-software: Installed: 3.20.5-0ubuntu0.16.04.1.1 Candidate: 3.20.5-0ubuntu0.16.04.1.1 Version table: *** 3.20.5-0ubuntu0.16.04.1.1 500 500 http://ppa.launchpad.net/ubuntu-desktop/gnome-software/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status 3.20.1+git20170524.0.ea2fe2b0-0ubuntu0.16.04.1 500 500 http://gb.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages 3.20.1+git20160420.1.ca63436.ubuntu-xenial-0ubuntu2 500 500 http://gb.archive.ubuntu.com/ubuntu xenial/main amd64 Packages I mentioned to Robert last week that I keep getting the spinner and no results returned when searching in g-s on 16.04. He suggested I update to the version in the PPA and enable logging to capture what's happening. Log attached. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-software/+bug/1702071/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1702071] Re: Search spins forever, returns no results.
Still an issue on 19.10 and 20.04 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1702071 Title: Search spins forever, returns no results. Status in GNOME Software: Fix Released Status in gnome-software package in Ubuntu: Triaged Bug description: alan@gort:~$ apt-cache policy gnome-software gnome-software: Installed: 3.20.5-0ubuntu0.16.04.1.1 Candidate: 3.20.5-0ubuntu0.16.04.1.1 Version table: *** 3.20.5-0ubuntu0.16.04.1.1 500 500 http://ppa.launchpad.net/ubuntu-desktop/gnome-software/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status 3.20.1+git20170524.0.ea2fe2b0-0ubuntu0.16.04.1 500 500 http://gb.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages 3.20.1+git20160420.1.ca63436.ubuntu-xenial-0ubuntu2 500 500 http://gb.archive.ubuntu.com/ubuntu xenial/main amd64 Packages I mentioned to Robert last week that I keep getting the spinner and no results returned when searching in g-s on 16.04. He suggested I update to the version in the PPA and enable logging to capture what's happening. Log attached. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-software/+bug/1702071/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1702071] Re: Search spins forever, returns no results.
This is still a problem on Ubuntu 18.10: - search spins forever - clicking on a category shows a bunch of empty boxes with an ellipsis in it - fetching updates also seems to spin forever journalctl _EXE=/usr/bin/gnome-software shows nothing today; the last log entries were from Nov 9: lapkr. 09 10:49:17 platonas gnome-software[6336]: failed to get updates: Timeout was reached as flatpak took too long to return results lapkr. 09 10:49:26 platonas gnome-software[6336]: failed to get updates: Timeout was reached as flatpak took too long to return results lapkr. 09 10:49:38 platonas gnome-software[6336]: failed to get updates: Timeout was reached as flatpak took too long to return results Killing and restarting gnome-software fixes everything. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1702071 Title: Search spins forever, returns no results. Status in GNOME Software: Fix Released Status in gnome-software package in Ubuntu: Triaged Bug description: alan@gort:~$ apt-cache policy gnome-software gnome-software: Installed: 3.20.5-0ubuntu0.16.04.1.1 Candidate: 3.20.5-0ubuntu0.16.04.1.1 Version table: *** 3.20.5-0ubuntu0.16.04.1.1 500 500 http://ppa.launchpad.net/ubuntu-desktop/gnome-software/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status 3.20.1+git20170524.0.ea2fe2b0-0ubuntu0.16.04.1 500 500 http://gb.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages 3.20.1+git20160420.1.ca63436.ubuntu-xenial-0ubuntu2 500 500 http://gb.archive.ubuntu.com/ubuntu xenial/main amd64 Packages I mentioned to Robert last week that I keep getting the spinner and no results returned when searching in g-s on 16.04. He suggested I update to the version in the PPA and enable logging to capture what's happening. Log attached. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-software/+bug/1702071/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1702071] Re: Search spins forever, returns no results.
** Changed in: gnome-software Status: Unknown => Fix Released ** Changed in: gnome-software Importance: Unknown => Medium -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1702071 Title: Search spins forever, returns no results. Status in GNOME Software: Fix Released Status in gnome-software package in Ubuntu: Triaged Bug description: alan@gort:~$ apt-cache policy gnome-software gnome-software: Installed: 3.20.5-0ubuntu0.16.04.1.1 Candidate: 3.20.5-0ubuntu0.16.04.1.1 Version table: *** 3.20.5-0ubuntu0.16.04.1.1 500 500 http://ppa.launchpad.net/ubuntu-desktop/gnome-software/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status 3.20.1+git20170524.0.ea2fe2b0-0ubuntu0.16.04.1 500 500 http://gb.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages 3.20.1+git20160420.1.ca63436.ubuntu-xenial-0ubuntu2 500 500 http://gb.archive.ubuntu.com/ubuntu xenial/main amd64 Packages I mentioned to Robert last week that I keep getting the spinner and no results returned when searching in g-s on 16.04. He suggested I update to the version in the PPA and enable logging to capture what's happening. Log attached. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-software/+bug/1702071/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1702071] Re: Search spins forever, returns no results.
Laney says it's the same issue than https://bugzilla.gnome.org/show_bug.cgi?id=784251 which is fixed upstream now ** Bug watch added: GNOME Bug Tracker #784251 https://bugzilla.gnome.org/show_bug.cgi?id=784251 ** Changed in: gnome-software (Ubuntu) Importance: Undecided => High ** Changed in: gnome-software (Ubuntu) Status: New => Triaged ** Also affects: gnome-software via https://bugzilla.gnome.org/show_bug.cgi?id=784251 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1702071 Title: Search spins forever, returns no results. Status in GNOME Software: Unknown Status in gnome-software package in Ubuntu: Triaged Bug description: alan@gort:~$ apt-cache policy gnome-software gnome-software: Installed: 3.20.5-0ubuntu0.16.04.1.1 Candidate: 3.20.5-0ubuntu0.16.04.1.1 Version table: *** 3.20.5-0ubuntu0.16.04.1.1 500 500 http://ppa.launchpad.net/ubuntu-desktop/gnome-software/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status 3.20.1+git20170524.0.ea2fe2b0-0ubuntu0.16.04.1 500 500 http://gb.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages 3.20.1+git20160420.1.ca63436.ubuntu-xenial-0ubuntu2 500 500 http://gb.archive.ubuntu.com/ubuntu xenial/main amd64 Packages I mentioned to Robert last week that I keep getting the spinner and no results returned when searching in g-s on 16.04. He suggested I update to the version in the PPA and enable logging to capture what's happening. Log attached. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-software/+bug/1702071/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1702071] Re: Search spins forever, returns no results.
Robert - yes I think you are right. In fact the issue went away after I rebooted (at least I think that was what did it). I need to re-install the OS and see if it happens again. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1702071 Title: Search spins forever, returns no results. Status in gnome-software package in Ubuntu: New Bug description: alan@gort:~$ apt-cache policy gnome-software gnome-software: Installed: 3.20.5-0ubuntu0.16.04.1.1 Candidate: 3.20.5-0ubuntu0.16.04.1.1 Version table: *** 3.20.5-0ubuntu0.16.04.1.1 500 500 http://ppa.launchpad.net/ubuntu-desktop/gnome-software/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status 3.20.1+git20170524.0.ea2fe2b0-0ubuntu0.16.04.1 500 500 http://gb.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages 3.20.1+git20160420.1.ca63436.ubuntu-xenial-0ubuntu2 500 500 http://gb.archive.ubuntu.com/ubuntu xenial/main amd64 Packages I mentioned to Robert last week that I keep getting the spinner and no results returned when searching in g-s on 16.04. He suggested I update to the version in the PPA and enable logging to capture what's happening. Log attached. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1702071/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1702071] Re: Search spins forever, returns no results.
Icon issue is bug 1704888 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1702071 Title: Search spins forever, returns no results. Status in gnome-software package in Ubuntu: New Bug description: alan@gort:~$ apt-cache policy gnome-software gnome-software: Installed: 3.20.5-0ubuntu0.16.04.1.1 Candidate: 3.20.5-0ubuntu0.16.04.1.1 Version table: *** 3.20.5-0ubuntu0.16.04.1.1 500 500 http://ppa.launchpad.net/ubuntu-desktop/gnome-software/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status 3.20.1+git20170524.0.ea2fe2b0-0ubuntu0.16.04.1 500 500 http://gb.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages 3.20.1+git20160420.1.ca63436.ubuntu-xenial-0ubuntu2 500 500 http://gb.archive.ubuntu.com/ubuntu xenial/main amd64 Packages I mentioned to Robert last week that I keep getting the spinner and no results returned when searching in g-s on 16.04. He suggested I update to the version in the PPA and enable logging to capture what's happening. Log attached. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1702071/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1702071] Re: Search spins forever, returns no results.
Colin - probably best to file a new bug and we can close as a duplicate if the same cause. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1702071 Title: Search spins forever, returns no results. Status in gnome-software package in Ubuntu: New Bug description: alan@gort:~$ apt-cache policy gnome-software gnome-software: Installed: 3.20.5-0ubuntu0.16.04.1.1 Candidate: 3.20.5-0ubuntu0.16.04.1.1 Version table: *** 3.20.5-0ubuntu0.16.04.1.1 500 500 http://ppa.launchpad.net/ubuntu-desktop/gnome-software/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status 3.20.1+git20170524.0.ea2fe2b0-0ubuntu0.16.04.1 500 500 http://gb.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages 3.20.1+git20160420.1.ca63436.ubuntu-xenial-0ubuntu2 500 500 http://gb.archive.ubuntu.com/ubuntu xenial/main amd64 Packages I mentioned to Robert last week that I keep getting the spinner and no results returned when searching in g-s on 16.04. He suggested I update to the version in the PPA and enable logging to capture what's happening. Log attached. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1702071/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1702071] Re: Search spins forever, returns no results.
I am seeing this on a fresh install of Artful. In addition to the search running forever (or at least a long time) there are no apps to be seen in the various categories (just rectangles with ... inside) and the featured app and editor's picks just show dots. Should I report this as a new bug or is it the same one? ** Tags added: artful -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1702071 Title: Search spins forever, returns no results. Status in gnome-software package in Ubuntu: New Bug description: alan@gort:~$ apt-cache policy gnome-software gnome-software: Installed: 3.20.5-0ubuntu0.16.04.1.1 Candidate: 3.20.5-0ubuntu0.16.04.1.1 Version table: *** 3.20.5-0ubuntu0.16.04.1.1 500 500 http://ppa.launchpad.net/ubuntu-desktop/gnome-software/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status 3.20.1+git20170524.0.ea2fe2b0-0ubuntu0.16.04.1 500 500 http://gb.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages 3.20.1+git20160420.1.ca63436.ubuntu-xenial-0ubuntu2 500 500 http://gb.archive.ubuntu.com/ubuntu xenial/main amd64 Packages I mentioned to Robert last week that I keep getting the spinner and no results returned when searching in g-s on 16.04. He suggested I update to the version in the PPA and enable logging to capture what's happening. Log attached. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1702071/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1702071] Re: Search spins forever, returns no results.
There's one thing I noticed in there, I think the pin-town icon is larger than the snap plugin can handle - can you confirm if this occurs after uninstalling pin-town? I don't think this is related but worth checking (and I'll fix that anyway). -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1702071 Title: Search spins forever, returns no results. Status in gnome-software package in Ubuntu: New Bug description: alan@gort:~$ apt-cache policy gnome-software gnome-software: Installed: 3.20.5-0ubuntu0.16.04.1.1 Candidate: 3.20.5-0ubuntu0.16.04.1.1 Version table: *** 3.20.5-0ubuntu0.16.04.1.1 500 500 http://ppa.launchpad.net/ubuntu-desktop/gnome-software/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status 3.20.1+git20170524.0.ea2fe2b0-0ubuntu0.16.04.1 500 500 http://gb.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages 3.20.1+git20160420.1.ca63436.ubuntu-xenial-0ubuntu2 500 500 http://gb.archive.ubuntu.com/ubuntu xenial/main amd64 Packages I mentioned to Robert last week that I keep getting the spinner and no results returned when searching in g-s on 16.04. He suggested I update to the version in the PPA and enable logging to capture what's happening. Log attached. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1702071/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
