Public bug reported: Whenever I choose the Jabra Evolve 65 UC Headset as the playback device, there are sound chipmunks. The same was the case with Jabra Motion Headset as well. But those two headsets worked perfectly in Windows, Mac OS and Android.
There was a workaround mentioned in https://bugzilla.redhat.com/show_bug.cgi?id=1282285 by editing the contents of /etc/pulseaudio/daemon.conf : Changing ;default-sample-rate=44100 to default-sample-rate=48000 and then running pulseaudio -k made the sound on Jabra good (no more chipmunks). Also, when I opened the Sound Settings with the changes in daemon.conf in place, there seems to be some distortions in headset sound, which goes away few seconds after I close the sound settings window. This problem should be fixed, as many new Linux users will find it difficult to edit files requiring root access, and those who do not use command line won't be okay with it. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: pulseaudio 1:8.0-0ubuntu3.3 ProcVersionSignature: Ubuntu 4.4.0-89.112-generic 4.4.76 Uname: Linux 4.4.0-89-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC2D0p: itachi 10880 F...m pulseaudio /dev/snd/controlC2: itachi 10880 F.... pulseaudio /dev/snd/controlC1: itachi 10880 F.... pulseaudio /dev/snd/controlC0: itachi 10880 F.... pulseaudio CurrentDesktop: Unity Date: Thu Aug 10 21:11:18 2017 InstallationDate: Installed on 2016-08-27 (349 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2014 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: F2 dmi.board.name: GA-78LMT-USB3 6.0 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: SEx dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF2:bd11/25/2014:svnGigabyteTechnologyCo.,Ltd.:pnGA-78LMT-USB36.0:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-78LMT-USB36.0:rvrSEx:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: GA-78LMT-USB3 6.0 dmi.sys.vendor: Gigabyte Technology Co., Ltd. modified.conffile..etc.pulse.daemon.conf: [modified] mtime.conffile..etc.pulse.daemon.conf: 2017-08-10T21:07:55.637386 ** Affects: pulseaudio (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1710060 Title: Sound Chipmunks on playback with Jabra Evolve 65 UC Headset Status in pulseaudio package in Ubuntu: New Bug description: Whenever I choose the Jabra Evolve 65 UC Headset as the playback device, there are sound chipmunks. The same was the case with Jabra Motion Headset as well. But those two headsets worked perfectly in Windows, Mac OS and Android. There was a workaround mentioned in https://bugzilla.redhat.com/show_bug.cgi?id=1282285 by editing the contents of /etc/pulseaudio/daemon.conf : Changing ;default-sample-rate=44100 to default-sample-rate=48000 and then running pulseaudio -k made the sound on Jabra good (no more chipmunks). Also, when I opened the Sound Settings with the changes in daemon.conf in place, there seems to be some distortions in headset sound, which goes away few seconds after I close the sound settings window. This problem should be fixed, as many new Linux users will find it difficult to edit files requiring root access, and those who do not use command line won't be okay with it. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: pulseaudio 1:8.0-0ubuntu3.3 ProcVersionSignature: Ubuntu 4.4.0-89.112-generic 4.4.76 Uname: Linux 4.4.0-89-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC2D0p: itachi 10880 F...m pulseaudio /dev/snd/controlC2: itachi 10880 F.... pulseaudio /dev/snd/controlC1: itachi 10880 F.... pulseaudio /dev/snd/controlC0: itachi 10880 F.... pulseaudio CurrentDesktop: Unity Date: Thu Aug 10 21:11:18 2017 InstallationDate: Installed on 2016-08-27 (349 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2014 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: F2 dmi.board.name: GA-78LMT-USB3 6.0 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: SEx dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF2:bd11/25/2014:svnGigabyteTechnologyCo.,Ltd.:pnGA-78LMT-USB36.0:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-78LMT-USB36.0:rvrSEx:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: GA-78LMT-USB3 6.0 dmi.sys.vendor: Gigabyte Technology Co., Ltd. modified.conffile..etc.pulse.daemon.conf: [modified] mtime.conffile..etc.pulse.daemon.conf: 2017-08-10T21:07:55.637386 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1710060/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
