[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
Oops. I had previously turned off my printer. Now, with the printer on: kim@kim-MS-7865:/usr/lib/cups/backend$ /usr/lib/cups/backend/cnijnet network cnijnet:/00-1E-8F-74-5A-78 "Canon MX860 series" "Canon-MX860-series_00-1E-8F-74-5A-78" kim@kim-MS-7865:/usr/lib/cups/backend$ -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
Forget the last post, please. It's in the error_log. -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
Apologies for the typos. The error_log has [Job 477] PID 5588 (/usr/lib/cups/backend/cnijnet) exited with no errors. But you get no output. What is your CUPS version? -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
I get no output. It runs for about 5 seconds and returns to the prompt: kim@kim-MS-7865:/usr/lib/cups/backend$ /usr/lib/cups/backend/cnijnet kim@kim-MS-7865:/usr/lib/cups/backend$ Note that I changed the executable file name. I could not fine either cnijjet or cnijet. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
It seems that the only way to contact the printer is with the cnijjet backend. One last last thing if you would: execute /usr/lib/cups/backend/cnijet and give us the output. Thanks for your co-operation. Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
Thank you. It may be a week or two until I have time to reinstall drivers. I will repost if that helps. Let me know if I should do anything else today. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
Let me know if you agree. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
Thanks. Ok, there is no port 9100, so socket:// will not work. One lives and learns! Looking at the error_log again all the filters complete successfully: D [14/Dec/2018:13:16:23 -0600] [Job 478] 4 filters for job: D [14/Dec/2018:13:16:23 -0600] [Job 478] bannertopdf (application/vnd.cups-pdf-banner to application/pdf, cost 32) D [14/Dec/2018:13:16:23 -0600] [Job 478] pdftopdf (application/pdf to application/vnd.cups-pdf, cost 66) D [14/Dec/2018:13:16:23 -0600] [Job 478] gstoraster (application/vnd.cups-pdf to application/vnd.cups-raster, cost 99) D [14/Dec/2018:13:16:23 -0600] [Job 478] rastertogutenprint.5.2 (application/vnd.cups-raster to printer/MX860, cost 100) Search for "exited" and "normally". All that cnijnet:/ does is transport what rastertogutenprint.5.2 produces to the printer. Perhaps the printer is unhappy with the input from gutenprint? I cannot test this. I can only suggest you use the Canon drivers. -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
I think my only other option is to de-install and re-install the printer driver. That is a pain because Canon does not support Linux drivers. I have to search the web for the latest version from a hopefully reliable source. It takes a day. Doing this always results in inconsistent results for print and scan function on the printer. Sometimes only print works, other times only scan. Since this happened when I upgraded my machine to 18.04, re-installing may be the best answer. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
kim@kim-MS-7865:/etc/cups/ppd$ nmap 192.168.1.87 Starting Nmap 7.60 ( https://nmap.org ) at 2018-12-15 14:12 CST Nmap scan report for unknown001e8f745a78.attlocal.net (192.168.1.87) Host is up (0.086s latency). Not shown: 998 closed ports PORTSTATE SERVICE 80/tcp open http 139/tcp open netbios-ssn Nmap done: 1 IP address (1 host up) scanned in 1.17 seconds -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
> I ran commands: > sudo lpadmin -p mx860 -v socket://192.168.1.87:9100 -E -P > /etc/cups/ppd/MX860.ppd > and lp -d mx860 /etc/nsswitch.conf Looks good. But nothing printed, eh. What do we have for nmap 192.168.1.87 ? -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
Print job submitted and hung: kim@kim-MS-7865:/etc/cups/ppd$ lpq MX860 is ready and printing RankOwner Job File(s) Total Size active kim 479 nsswitch.conf 1024 bytes kim@kim-MS-7865:/etc/cups/ppd$ lpstat -t scheduler is running system default destination: MX860 device for MX860: socket://192.168.1.87:9100 MX860 accepting requests since Sat 15 Dec 2018 01:34:45 PM CST printer MX860 now printing MX860-479. enabled since Sat 15 Dec 2018 01:34:45 PM CST The printer is not responding. MX860-479 kim 1024 Sat 15 Dec 2018 01:34:45 PM CST -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
The printer continues to be connectable via the printer web host. http://192.168.1.87/English/pages_WinUS/_top.html -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
I ran commands: sudo lpadmin -p mx860 -v socket://192.168.1.87:9100 -E -P /etc/cups/ppd/MX860.ppd and lp -d mx860 /etc/nsswitch.conf -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
> -rw-r- 1 root lp 131822 Dec 14 13:17 MX860.ppd There is nothing wrong here. A PPD is not readable by a user process, only by one with root privileges. Whatever you ran did not have root privileges. You are using the gutenprint PPD for MX860; no problem there. Now do lpadmin -p mx860 -v socket:// -E -P /etc/cups/ppd/MX860.ppd and print with lp -d mx860 /etc/nsswitch.conf I am guessing that the Canon printer accepts jobs on port 9100 - most printers do. You could also set up lpadmin with -v cnijnet:/00-1E-8F-74-5A-78 and see how you go on. -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
/etc/cups/ppd/MX860.ppd: *cupsFilter:"application/vnd.cups-raster 100 rastertogutenprint.5.2" -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
There was an error above: PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied Is there an error with the permissions on this file? -rw-r- 1 root lp 131822 Dec 14 13:17 MX860.ppd -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
I'm a little perplexed, Kim, because CUPS appears not to detect your printer. Anyway, we'll leave that on one side and look at the error_log and at the line "DEVICE_URI=cnijnet:/00:1E:8F:74:5A:78" I am not familiar with Canon printers, but this looks like a misconfiguration. From what I see elsewhere, it should be "DEVICE_URI=cnijnet:/00-1E-8F-74-5A-78" I would expect this (ofter called JetDirect) to work too: "DEVICE_URI=socket://" There should be a PPD for the print queue in /etc/cups/pppd. What does its *cupsFilter line show? -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
kim@kim-MS-7865:~$ lpinfo -v network lpd direct hp network ipps network http network https network ipp file cups-brf:/ network beh network socket serial serial:/dev/ttyS0?baud=115200 network smb network bjnp direct hpfax kim@kim-MS-7865:~$ Thank you for your help. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
Please supply the output of 'lpinfo -v' -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
