Public bug reported:

* When an external, encrypted harddrive is connected to my laptop's
docking station, sometimes after switching users or logging back in
after a suspend, the gnome-shell password dialog is asking for the
harddrive's password for decryption.

* When entering the password and hitting enter, pressing the continue
button, or pressing the cancel button, I expect the dialog to close or
in case of a wrong password to stay open and tell me so.

* Instead the dialog box does not react. It is not possible to close or
remove it. I have to parallely log in as another user and do 'sudo kill
-HUP <pid of first user's gnome-shell>' and log back in as the original
user

The problem is known upstream and I have identified two patches, which I
believe fix this problem:

https://gitlab.gnome.org/GNOME/gnome-
shell/commit/5594a1ee0b4cd66be1729286b3c34ca519909366

https://gitlab.gnome.org/spinnau/gnome-
shell/commit/7026a6fd325a2fe632d1f8b3fca2aeec3aa5f380

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.28.4-0ubuntu18.04.1
ProcVersionSignature: Ubuntu 4.15.0-58.64-generic 4.15.18
Uname: Linux 4.15.0-58-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 15 20:38:55 2019
DisplayManager: gdm3
InstallationDate: Installed on 2018-09-01 (348 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/zsh
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gnome-shell (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic third-party-packages

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1840353

Title:
  password dialog is non-responsive

Status in gnome-shell package in Ubuntu:
  New

Bug description:
  * When an external, encrypted harddrive is connected to my laptop's
  docking station, sometimes after switching users or logging back in
  after a suspend, the gnome-shell password dialog is asking for the
  harddrive's password for decryption.

  * When entering the password and hitting enter, pressing the continue
  button, or pressing the cancel button, I expect the dialog to close or
  in case of a wrong password to stay open and tell me so.

  * Instead the dialog box does not react. It is not possible to close
  or remove it. I have to parallely log in as another user and do 'sudo
  kill -HUP <pid of first user's gnome-shell>' and log back in as the
  original user

  The problem is known upstream and I have identified two patches, which
  I believe fix this problem:

  https://gitlab.gnome.org/GNOME/gnome-
  shell/commit/5594a1ee0b4cd66be1729286b3c34ca519909366

  https://gitlab.gnome.org/spinnau/gnome-
  shell/commit/7026a6fd325a2fe632d1f8b3fca2aeec3aa5f380

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: gnome-shell 3.28.4-0ubuntu18.04.1
  ProcVersionSignature: Ubuntu 4.15.0-58.64-generic 4.15.18
  Uname: Linux 4.15.0-58-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.7
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Aug 15 20:38:55 2019
  DisplayManager: gdm3
  InstallationDate: Installed on 2018-09-01 (348 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/zsh
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

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