Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: firefox (Ubuntu)
Status: New => Confirmed
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$ free
totalusedfree shared buff/cache available
Mem:1022440 299328 378272 808 344840 567588
Swap:603372 344256 259116
$ cat /proc/swaps
FilenameTypeSize
Could you give the memory usage information from top before opening
firefox? do you have any swap activated?
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https://bugs.launchpad.net/bugs/1844739
Title:
Latest
Thank you for looking at it @seb 128,
as I mentioned above, I initiated the oom when my browser and the system are
completely freezing.
It is happening only when using Firefox (last 2 versions). it feels like a
process within the browser
just go wild suddenly and cousin the freeze.
There is a
Could you check the available RAM/swap, could perhaps be that the system is
running out of memory?
The log you added seems to confirm that
08:22:31 kernel: Out of memory: Kill process 4459 (gnome-shell) score 106 or
sacrifice child
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** Changed in: firefox (Ubuntu)
Status: Incomplete => Opinion
** Changed in: firefox (Ubuntu)
Status: Opinion => New
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Yes, freeze from time to time and the all system freezing with it.
alt+f+prinscreen (oom killer) or hard reboot are the only options to go back
from it.
My suspect is multi processes by default but I'm just guessing.
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What do you mean by "not all the time"? Does the browser still freeze
from time to time?
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https://bugs.launchpad.net/bugs/1844739
Title:
Latest Firefox update freezing
** Attachment added: "log messages1"
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1844739/+attachment/5302201/+files/log%20messages1
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Hello @Oliver Tilloy(osomon), The good news are that I can at least use the
browser most of the time but not all the time... I'm adding log messages. I
initiated oom to kill the processes instead of hard booting. I hope it will
help you to see what's happening.
Thank you,
Paz
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Oh, that's really good news!
Yes, let's wait a few days and close this bug if the issue is really
fixed. If the problem happens again, please shout here.
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I did all those things before I even desperately called for help.
safe mode, refresh, new profile and so on.
the only change in safe mode was faster start-up. and then the freeze again.
Now I did downgrade as you suggested - was much better then I updateD again (
update-manager was nagging me -:)
Can you start firefox in safe mode and report whether the freeze still
happens?
firefox --safe-mode
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Title:
Latest Firefox
Thanks for looking at it.
Maybe the log messages can give you a clue?
This one is current. A lot of Firefox, Gecko references in there.
** Attachment added: "log messages"
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1844739/+attachment/5297762/+files/log%20messages
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You
Thanks!
Unfortunately I'm not seeing anything really suspicious in the journal.
Could you try to downgrade to 68.0.2+build1 (you'll need to fetch the
packages manually from
https://launchpad.net/ubuntu/+source/firefox/68.0.2+build1-0ubuntu0.18.04.1)
and see if that version is affected too?
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** Attachment removed: "journal.txt"
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1844739/+attachment/5296407/+files/journal.txt
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** Attachment added: "journal.tar.bz2"
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1844739/+attachment/5296408/+files/journal.tar.bz2
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Here it is ...
** Attachment added: "journal.txt"
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1844739/+attachment/5296407/+files/journal.txt
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Thanks for the feedback. Could you please reproduce the freeze, and
after rebooting, run the following commands in a terminal and attach the
resulting /tmp/journal.tar.bz2 file (or make it available somewhere):
journalctl -b-1 > /tmp/journal.txt
tar cjf /tmp/journal.tar.bz2
@Oliver Tilloy (osomon): What I mean when I say "renders my machine
useless" - the system is freezing. I have to hard boot it after a short
time with only the home page of Firefox open. as long as I'm not
starting Firefox - the system is working without any issues at all. for
your question about
Can you please elaborate on what you mean by "renders my machine
useless". What exactly are you observing, under what circumstances?
This was reported against version 69.0+build2-0ubuntu0.18.04.1 and since
then version 69.0.1+build1-0ubuntu0.18.04.1 was published, did it make
things any better?
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