[Desktop-packages] [Bug 1846882] Re: Thunderbird crashes when clicking on menu item
I had overlooked the fact that you're running a Unity session. I can now
reproduce the crash in a 19.10 VM with Unity.
** Changed in: thunderbird (Ubuntu)
Status: Incomplete => Confirmed
** Summary changed:
- Thunderbird crashes when clicking on menu item
+ Thunderbird crashes when clicking on enigmail menu item while composing a
message in a Unity session
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1846882
Title:
Thunderbird crashes when clicking on enigmail menu item while
composing a message in a Unity session
Status in thunderbird package in Ubuntu:
Confirmed
Bug description:
Thunderbird 1:68.1.1+build1-0ubuntu1 On Ubuntu 19.10 fully updated.
When writing an email, upon clicking on Enigmail in the menu bar,
Thunderbird crashes.
I contacted Enigmail’s lead dev about the issue who wrote:
"…but even if the crash is initiated by Enigmail, the cause is
certainly in Thunderbird. Enigmail is purely JavaScript and XUL - and by
definition of the programming languages, these two cannot crash
Thunderbird."
I tried Thunderbird 68.1.1 from Mozilla’s site, and can’t
reproduce the problem with it.
Here is Thunderbird’s log upon crashing:
AdapterDeviceID: 0x1912
AdapterDriverVendor: mesa/i965
AdapterDriverVersion: 19.3.0.0
AdapterVendorID: 0x8086
Add-ons:
%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:68.1.1,%7B847b3a00-7ab1-11d4-8f02-006008948af5%7D:2.1.2,antidote7_linux_thunderbird_102%40druide.com:10.1.30,en-CA%40dictionaries.addons.mozilla.org:3.1.0,fr-dicollecte%40dictionaries.addons.mozilla.org:6.3.1webext,wetransfer%40extensions.thunderbird.net:2.0.0,thunderbird-compact-dark%40mozilla.org:1.0,google%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,ddg%40search.mozilla.org:1.0,qwant%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,langpack-fr%40thunderbird.mozilla.org:68.0,wetransfer%40extensions.thunderbird.net:2.0.0
BuildID: 20191001201558
ContentSandboxCapabilities: 119
ContentSandboxCapable: 1
ContentSandboxLevel: 0
CrashTime: 1570225903
EventLoopNestingLevel: 1
FramePoisonBase: 9223372036600930304
FramePoisonSize: 4096
InstallTime: 1570020285
IsWayland: 0
Notes: Ubuntu Eoan Ermine (development
branch)FP(D00-L1000-W-T000) WR? WR- OMTP? OMTP+3
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 383
StartupCrash: 0
StartupTime: 1570225565
ThreadIdNameMapping: 20357:"Gecko_IOThread",20358:"JS
Watchdog",20359:"JS Helper",20360:"JS Helper",20361:"JS
Helper",20362:"JS Helper",20363:"Link Monitor",20364:"Socket
Thread",20372:"Timer",20373:"Cache2
I/O",20375:"DataStorage",20376:"Cookie",20379:"GMPThread",20380:"Worker
Launcher",20381:"SoftwareVsyncThread",20382:"Compositor",20383:"ImgDecoder
#1",20384:"ImageIO",20390:"ImageBridgeChild",20391:"IPDL
Background",20392:"DOM Worker",20394:"HTML5
Parser",20397:"StyleThread#1",20396:"StyleThread#0",20398:"StyleThread#2",20401:"mozStorage
#1",20407:"localStorage DB",20408:"ImgDecoder #2",20410:"Cache
I/O",20411:"DNS Resolver #1",20412:"URL Classifier",20413:"Classifier
Update",20415:"QuotaManager IO",20426:"DNS Resolver #2",20427:"DNS
Resolver #3",20429:"ImgDecoder #3",20439:"mozStorage #3",20452:"DOM
Worker",20467:"mozStorage #5",20468:"mozStorage #6",20469:"mozStorage
#7",20479:"DOM Worker",20500:"mozStorage #8",27048:"StreamTrans #18",
Throttleable: 1
UptimeTS: 337.7284093
Vendor:
Version: 68.1.1
useragent_locale: fr
This is what I get when running Thunderbird from the console and after
the crash occurred:
1570277554871 addons.xpi WARNCan't get modified time of
/usr/lib/thunderbird/features/wetrans...@extensions.thunderbird.net
1570277554912 addons.xpi-utilsWARNupdateMetadata: Add-on
wetrans...@extensions.thunderbird.net is invalid: [Exception... "Component
returned failure code: 0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST)
[nsIFile.isFile]" nsresult: "0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST)"
location: "JS frame :: resource://gre/modules/addons/XPIInstall.jsm :: get ::
line 235" data: no] Stack trace:
get()@resource://gre/modules/addons/XPIInstall.jsm:235
syncLoadManifest()@resource://gre/modules/addons/XPIInstall.jsm:745
updateMetadata()@resource://gre/modules/addons/XPIDatabase.jsm:2821
updateExistingAddon()@resource://gre/modules/addons/XPIDatabase.jsm:3036
processFileChanges()@resource://gre/modules/addons/XPIDatabase.jsm:3125
checkForChanges()@resource://gre/modules/addons/XPIProvider.jsm:2946
startup()@resource://gre/modules/addons/XPIProvider.jsm:2406
callProvider()@resource://gre/modules/AddonManager.jsm:213
_startProvider()@resource://gre/modules/AddonManager.jsm:649
[Desktop-packages] [Bug 1846882] Re: Thunderbird crashes when clicking on menu item
I would again point out that using the same user profile with
Thunderbird 68.1.2 downloaded from Mozilla’s site the problem is not
present.
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1846882
Title:
Thunderbird crashes when clicking on menu item
Status in thunderbird package in Ubuntu:
Incomplete
Bug description:
Thunderbird 1:68.1.1+build1-0ubuntu1 On Ubuntu 19.10 fully updated.
When writing an email, upon clicking on Enigmail in the menu bar,
Thunderbird crashes.
I contacted Enigmail’s lead dev about the issue who wrote:
"…but even if the crash is initiated by Enigmail, the cause is
certainly in Thunderbird. Enigmail is purely JavaScript and XUL - and by
definition of the programming languages, these two cannot crash
Thunderbird."
I tried Thunderbird 68.1.1 from Mozilla’s site, and can’t
reproduce the problem with it.
Here is Thunderbird’s log upon crashing:
AdapterDeviceID: 0x1912
AdapterDriverVendor: mesa/i965
AdapterDriverVersion: 19.3.0.0
AdapterVendorID: 0x8086
Add-ons:
%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:68.1.1,%7B847b3a00-7ab1-11d4-8f02-006008948af5%7D:2.1.2,antidote7_linux_thunderbird_102%40druide.com:10.1.30,en-CA%40dictionaries.addons.mozilla.org:3.1.0,fr-dicollecte%40dictionaries.addons.mozilla.org:6.3.1webext,wetransfer%40extensions.thunderbird.net:2.0.0,thunderbird-compact-dark%40mozilla.org:1.0,google%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,ddg%40search.mozilla.org:1.0,qwant%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,langpack-fr%40thunderbird.mozilla.org:68.0,wetransfer%40extensions.thunderbird.net:2.0.0
BuildID: 20191001201558
ContentSandboxCapabilities: 119
ContentSandboxCapable: 1
ContentSandboxLevel: 0
CrashTime: 1570225903
EventLoopNestingLevel: 1
FramePoisonBase: 9223372036600930304
FramePoisonSize: 4096
InstallTime: 1570020285
IsWayland: 0
Notes: Ubuntu Eoan Ermine (development
branch)FP(D00-L1000-W-T000) WR? WR- OMTP? OMTP+3
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 383
StartupCrash: 0
StartupTime: 1570225565
ThreadIdNameMapping: 20357:"Gecko_IOThread",20358:"JS
Watchdog",20359:"JS Helper",20360:"JS Helper",20361:"JS
Helper",20362:"JS Helper",20363:"Link Monitor",20364:"Socket
Thread",20372:"Timer",20373:"Cache2
I/O",20375:"DataStorage",20376:"Cookie",20379:"GMPThread",20380:"Worker
Launcher",20381:"SoftwareVsyncThread",20382:"Compositor",20383:"ImgDecoder
#1",20384:"ImageIO",20390:"ImageBridgeChild",20391:"IPDL
Background",20392:"DOM Worker",20394:"HTML5
Parser",20397:"StyleThread#1",20396:"StyleThread#0",20398:"StyleThread#2",20401:"mozStorage
#1",20407:"localStorage DB",20408:"ImgDecoder #2",20410:"Cache
I/O",20411:"DNS Resolver #1",20412:"URL Classifier",20413:"Classifier
Update",20415:"QuotaManager IO",20426:"DNS Resolver #2",20427:"DNS
Resolver #3",20429:"ImgDecoder #3",20439:"mozStorage #3",20452:"DOM
Worker",20467:"mozStorage #5",20468:"mozStorage #6",20469:"mozStorage
#7",20479:"DOM Worker",20500:"mozStorage #8",27048:"StreamTrans #18",
Throttleable: 1
UptimeTS: 337.7284093
Vendor:
Version: 68.1.1
useragent_locale: fr
This is what I get when running Thunderbird from the console and after
the crash occurred:
1570277554871 addons.xpi WARNCan't get modified time of
/usr/lib/thunderbird/features/wetrans...@extensions.thunderbird.net
1570277554912 addons.xpi-utilsWARNupdateMetadata: Add-on
wetrans...@extensions.thunderbird.net is invalid: [Exception... "Component
returned failure code: 0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST)
[nsIFile.isFile]" nsresult: "0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST)"
location: "JS frame :: resource://gre/modules/addons/XPIInstall.jsm :: get ::
line 235" data: no] Stack trace:
get()@resource://gre/modules/addons/XPIInstall.jsm:235
syncLoadManifest()@resource://gre/modules/addons/XPIInstall.jsm:745
updateMetadata()@resource://gre/modules/addons/XPIDatabase.jsm:2821
updateExistingAddon()@resource://gre/modules/addons/XPIDatabase.jsm:3036
processFileChanges()@resource://gre/modules/addons/XPIDatabase.jsm:3125
checkForChanges()@resource://gre/modules/addons/XPIProvider.jsm:2946
startup()@resource://gre/modules/addons/XPIProvider.jsm:2406
callProvider()@resource://gre/modules/AddonManager.jsm:213
_startProvider()@resource://gre/modules/AddonManager.jsm:649
startup()@resource://gre/modules/AddonManager.jsm:873
startup()@resource://gre/modules/AddonManager.jsm:3469
observe()@resource://gre/modules/addonManager.js:70
1570277554913 addons.xpi-utilsWARNCould not uninstall invalid
item from locked install location
[Desktop-packages] [Bug 1846882] Re: Thunderbird crashes when clicking on menu item
As asked, I took the time to create a new test profile with the same
email account and the same Enigmail configuration and the problem also
occurs
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1846882
Title:
Thunderbird crashes when clicking on menu item
Status in thunderbird package in Ubuntu:
Incomplete
Bug description:
Thunderbird 1:68.1.1+build1-0ubuntu1 On Ubuntu 19.10 fully updated.
When writing an email, upon clicking on Enigmail in the menu bar,
Thunderbird crashes.
I contacted Enigmail’s lead dev about the issue who wrote:
"…but even if the crash is initiated by Enigmail, the cause is
certainly in Thunderbird. Enigmail is purely JavaScript and XUL - and by
definition of the programming languages, these two cannot crash
Thunderbird."
I tried Thunderbird 68.1.1 from Mozilla’s site, and can’t
reproduce the problem with it.
Here is Thunderbird’s log upon crashing:
AdapterDeviceID: 0x1912
AdapterDriverVendor: mesa/i965
AdapterDriverVersion: 19.3.0.0
AdapterVendorID: 0x8086
Add-ons:
%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:68.1.1,%7B847b3a00-7ab1-11d4-8f02-006008948af5%7D:2.1.2,antidote7_linux_thunderbird_102%40druide.com:10.1.30,en-CA%40dictionaries.addons.mozilla.org:3.1.0,fr-dicollecte%40dictionaries.addons.mozilla.org:6.3.1webext,wetransfer%40extensions.thunderbird.net:2.0.0,thunderbird-compact-dark%40mozilla.org:1.0,google%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,ddg%40search.mozilla.org:1.0,qwant%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,langpack-fr%40thunderbird.mozilla.org:68.0,wetransfer%40extensions.thunderbird.net:2.0.0
BuildID: 20191001201558
ContentSandboxCapabilities: 119
ContentSandboxCapable: 1
ContentSandboxLevel: 0
CrashTime: 1570225903
EventLoopNestingLevel: 1
FramePoisonBase: 9223372036600930304
FramePoisonSize: 4096
InstallTime: 1570020285
IsWayland: 0
Notes: Ubuntu Eoan Ermine (development
branch)FP(D00-L1000-W-T000) WR? WR- OMTP? OMTP+3
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 383
StartupCrash: 0
StartupTime: 1570225565
ThreadIdNameMapping: 20357:"Gecko_IOThread",20358:"JS
Watchdog",20359:"JS Helper",20360:"JS Helper",20361:"JS
Helper",20362:"JS Helper",20363:"Link Monitor",20364:"Socket
Thread",20372:"Timer",20373:"Cache2
I/O",20375:"DataStorage",20376:"Cookie",20379:"GMPThread",20380:"Worker
Launcher",20381:"SoftwareVsyncThread",20382:"Compositor",20383:"ImgDecoder
#1",20384:"ImageIO",20390:"ImageBridgeChild",20391:"IPDL
Background",20392:"DOM Worker",20394:"HTML5
Parser",20397:"StyleThread#1",20396:"StyleThread#0",20398:"StyleThread#2",20401:"mozStorage
#1",20407:"localStorage DB",20408:"ImgDecoder #2",20410:"Cache
I/O",20411:"DNS Resolver #1",20412:"URL Classifier",20413:"Classifier
Update",20415:"QuotaManager IO",20426:"DNS Resolver #2",20427:"DNS
Resolver #3",20429:"ImgDecoder #3",20439:"mozStorage #3",20452:"DOM
Worker",20467:"mozStorage #5",20468:"mozStorage #6",20469:"mozStorage
#7",20479:"DOM Worker",20500:"mozStorage #8",27048:"StreamTrans #18",
Throttleable: 1
UptimeTS: 337.7284093
Vendor:
Version: 68.1.1
useragent_locale: fr
This is what I get when running Thunderbird from the console and after
the crash occurred:
1570277554871 addons.xpi WARNCan't get modified time of
/usr/lib/thunderbird/features/wetrans...@extensions.thunderbird.net
1570277554912 addons.xpi-utilsWARNupdateMetadata: Add-on
wetrans...@extensions.thunderbird.net is invalid: [Exception... "Component
returned failure code: 0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST)
[nsIFile.isFile]" nsresult: "0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST)"
location: "JS frame :: resource://gre/modules/addons/XPIInstall.jsm :: get ::
line 235" data: no] Stack trace:
get()@resource://gre/modules/addons/XPIInstall.jsm:235
syncLoadManifest()@resource://gre/modules/addons/XPIInstall.jsm:745
updateMetadata()@resource://gre/modules/addons/XPIDatabase.jsm:2821
updateExistingAddon()@resource://gre/modules/addons/XPIDatabase.jsm:3036
processFileChanges()@resource://gre/modules/addons/XPIDatabase.jsm:3125
checkForChanges()@resource://gre/modules/addons/XPIProvider.jsm:2946
startup()@resource://gre/modules/addons/XPIProvider.jsm:2406
callProvider()@resource://gre/modules/AddonManager.jsm:213
_startProvider()@resource://gre/modules/AddonManager.jsm:649
startup()@resource://gre/modules/AddonManager.jsm:873
startup()@resource://gre/modules/AddonManager.jsm:3469
observe()@resource://gre/modules/addonManager.js:70
1570277554913 addons.xpi-utilsWARNCould not uninstall invalid
item from locked install location
[Desktop-packages] [Bug 1846882] Re: Thunderbird crashes when clicking on menu item
Does the problem occur if you launch thunderbird with a newly-created
profile (thunderbird -P)?
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1846882
Title:
Thunderbird crashes when clicking on menu item
Status in thunderbird package in Ubuntu:
Incomplete
Bug description:
Thunderbird 1:68.1.1+build1-0ubuntu1 On Ubuntu 19.10 fully updated.
When writing an email, upon clicking on Enigmail in the menu bar,
Thunderbird crashes.
I contacted Enigmail’s lead dev about the issue who wrote:
"…but even if the crash is initiated by Enigmail, the cause is
certainly in Thunderbird. Enigmail is purely JavaScript and XUL - and by
definition of the programming languages, these two cannot crash
Thunderbird."
I tried Thunderbird 68.1.1 from Mozilla’s site, and can’t
reproduce the problem with it.
Here is Thunderbird’s log upon crashing:
AdapterDeviceID: 0x1912
AdapterDriverVendor: mesa/i965
AdapterDriverVersion: 19.3.0.0
AdapterVendorID: 0x8086
Add-ons:
%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:68.1.1,%7B847b3a00-7ab1-11d4-8f02-006008948af5%7D:2.1.2,antidote7_linux_thunderbird_102%40druide.com:10.1.30,en-CA%40dictionaries.addons.mozilla.org:3.1.0,fr-dicollecte%40dictionaries.addons.mozilla.org:6.3.1webext,wetransfer%40extensions.thunderbird.net:2.0.0,thunderbird-compact-dark%40mozilla.org:1.0,google%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,ddg%40search.mozilla.org:1.0,qwant%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,langpack-fr%40thunderbird.mozilla.org:68.0,wetransfer%40extensions.thunderbird.net:2.0.0
BuildID: 20191001201558
ContentSandboxCapabilities: 119
ContentSandboxCapable: 1
ContentSandboxLevel: 0
CrashTime: 1570225903
EventLoopNestingLevel: 1
FramePoisonBase: 9223372036600930304
FramePoisonSize: 4096
InstallTime: 1570020285
IsWayland: 0
Notes: Ubuntu Eoan Ermine (development
branch)FP(D00-L1000-W-T000) WR? WR- OMTP? OMTP+3
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 383
StartupCrash: 0
StartupTime: 1570225565
ThreadIdNameMapping: 20357:"Gecko_IOThread",20358:"JS
Watchdog",20359:"JS Helper",20360:"JS Helper",20361:"JS
Helper",20362:"JS Helper",20363:"Link Monitor",20364:"Socket
Thread",20372:"Timer",20373:"Cache2
I/O",20375:"DataStorage",20376:"Cookie",20379:"GMPThread",20380:"Worker
Launcher",20381:"SoftwareVsyncThread",20382:"Compositor",20383:"ImgDecoder
#1",20384:"ImageIO",20390:"ImageBridgeChild",20391:"IPDL
Background",20392:"DOM Worker",20394:"HTML5
Parser",20397:"StyleThread#1",20396:"StyleThread#0",20398:"StyleThread#2",20401:"mozStorage
#1",20407:"localStorage DB",20408:"ImgDecoder #2",20410:"Cache
I/O",20411:"DNS Resolver #1",20412:"URL Classifier",20413:"Classifier
Update",20415:"QuotaManager IO",20426:"DNS Resolver #2",20427:"DNS
Resolver #3",20429:"ImgDecoder #3",20439:"mozStorage #3",20452:"DOM
Worker",20467:"mozStorage #5",20468:"mozStorage #6",20469:"mozStorage
#7",20479:"DOM Worker",20500:"mozStorage #8",27048:"StreamTrans #18",
Throttleable: 1
UptimeTS: 337.7284093
Vendor:
Version: 68.1.1
useragent_locale: fr
This is what I get when running Thunderbird from the console and after
the crash occurred:
1570277554871 addons.xpi WARNCan't get modified time of
/usr/lib/thunderbird/features/wetrans...@extensions.thunderbird.net
1570277554912 addons.xpi-utilsWARNupdateMetadata: Add-on
wetrans...@extensions.thunderbird.net is invalid: [Exception... "Component
returned failure code: 0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST)
[nsIFile.isFile]" nsresult: "0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST)"
location: "JS frame :: resource://gre/modules/addons/XPIInstall.jsm :: get ::
line 235" data: no] Stack trace:
get()@resource://gre/modules/addons/XPIInstall.jsm:235
syncLoadManifest()@resource://gre/modules/addons/XPIInstall.jsm:745
updateMetadata()@resource://gre/modules/addons/XPIDatabase.jsm:2821
updateExistingAddon()@resource://gre/modules/addons/XPIDatabase.jsm:3036
processFileChanges()@resource://gre/modules/addons/XPIDatabase.jsm:3125
checkForChanges()@resource://gre/modules/addons/XPIProvider.jsm:2946
startup()@resource://gre/modules/addons/XPIProvider.jsm:2406
callProvider()@resource://gre/modules/AddonManager.jsm:213
_startProvider()@resource://gre/modules/AddonManager.jsm:649
startup()@resource://gre/modules/AddonManager.jsm:873
startup()@resource://gre/modules/AddonManager.jsm:3469
observe()@resource://gre/modules/addonManager.js:70
1570277554913 addons.xpi-utilsWARNCould not uninstall invalid
item from locked install location
1570277555077 addons.xpi-utilsWARN
[Desktop-packages] [Bug 1846882] Re: Thunderbird crashes when clicking on menu item
As asked, I have removed the Enigmail add-on installed from the add-on store,
clased Thunderbird, installed Enigmail 2:2.1.2-0ubuntu1 from the Ubuntu archive
and the problem persists, now in Thunderbird 1:68.1.2+build1-0ubuntu1.
I still can’t reproduce the issue with the Thunderbird version downloaded
directly from Mozilla.
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1846882
Title:
Thunderbird crashes when clicking on menu item
Status in thunderbird package in Ubuntu:
Incomplete
Bug description:
Thunderbird 1:68.1.1+build1-0ubuntu1 On Ubuntu 19.10 fully updated.
When writing an email, upon clicking on Enigmail in the menu bar,
Thunderbird crashes.
I contacted Enigmail’s lead dev about the issue who wrote:
"…but even if the crash is initiated by Enigmail, the cause is
certainly in Thunderbird. Enigmail is purely JavaScript and XUL - and by
definition of the programming languages, these two cannot crash
Thunderbird."
I tried Thunderbird 68.1.1 from Mozilla’s site, and can’t
reproduce the problem with it.
Here is Thunderbird’s log upon crashing:
AdapterDeviceID: 0x1912
AdapterDriverVendor: mesa/i965
AdapterDriverVersion: 19.3.0.0
AdapterVendorID: 0x8086
Add-ons:
%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:68.1.1,%7B847b3a00-7ab1-11d4-8f02-006008948af5%7D:2.1.2,antidote7_linux_thunderbird_102%40druide.com:10.1.30,en-CA%40dictionaries.addons.mozilla.org:3.1.0,fr-dicollecte%40dictionaries.addons.mozilla.org:6.3.1webext,wetransfer%40extensions.thunderbird.net:2.0.0,thunderbird-compact-dark%40mozilla.org:1.0,google%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,ddg%40search.mozilla.org:1.0,qwant%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,langpack-fr%40thunderbird.mozilla.org:68.0,wetransfer%40extensions.thunderbird.net:2.0.0
BuildID: 20191001201558
ContentSandboxCapabilities: 119
ContentSandboxCapable: 1
ContentSandboxLevel: 0
CrashTime: 1570225903
EventLoopNestingLevel: 1
FramePoisonBase: 9223372036600930304
FramePoisonSize: 4096
InstallTime: 1570020285
IsWayland: 0
Notes: Ubuntu Eoan Ermine (development
branch)FP(D00-L1000-W-T000) WR? WR- OMTP? OMTP+3
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 383
StartupCrash: 0
StartupTime: 1570225565
ThreadIdNameMapping: 20357:"Gecko_IOThread",20358:"JS
Watchdog",20359:"JS Helper",20360:"JS Helper",20361:"JS
Helper",20362:"JS Helper",20363:"Link Monitor",20364:"Socket
Thread",20372:"Timer",20373:"Cache2
I/O",20375:"DataStorage",20376:"Cookie",20379:"GMPThread",20380:"Worker
Launcher",20381:"SoftwareVsyncThread",20382:"Compositor",20383:"ImgDecoder
#1",20384:"ImageIO",20390:"ImageBridgeChild",20391:"IPDL
Background",20392:"DOM Worker",20394:"HTML5
Parser",20397:"StyleThread#1",20396:"StyleThread#0",20398:"StyleThread#2",20401:"mozStorage
#1",20407:"localStorage DB",20408:"ImgDecoder #2",20410:"Cache
I/O",20411:"DNS Resolver #1",20412:"URL Classifier",20413:"Classifier
Update",20415:"QuotaManager IO",20426:"DNS Resolver #2",20427:"DNS
Resolver #3",20429:"ImgDecoder #3",20439:"mozStorage #3",20452:"DOM
Worker",20467:"mozStorage #5",20468:"mozStorage #6",20469:"mozStorage
#7",20479:"DOM Worker",20500:"mozStorage #8",27048:"StreamTrans #18",
Throttleable: 1
UptimeTS: 337.7284093
Vendor:
Version: 68.1.1
useragent_locale: fr
This is what I get when running Thunderbird from the console and after
the crash occurred:
1570277554871 addons.xpi WARNCan't get modified time of
/usr/lib/thunderbird/features/wetrans...@extensions.thunderbird.net
1570277554912 addons.xpi-utilsWARNupdateMetadata: Add-on
wetrans...@extensions.thunderbird.net is invalid: [Exception... "Component
returned failure code: 0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST)
[nsIFile.isFile]" nsresult: "0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST)"
location: "JS frame :: resource://gre/modules/addons/XPIInstall.jsm :: get ::
line 235" data: no] Stack trace:
get()@resource://gre/modules/addons/XPIInstall.jsm:235
syncLoadManifest()@resource://gre/modules/addons/XPIInstall.jsm:745
updateMetadata()@resource://gre/modules/addons/XPIDatabase.jsm:2821
updateExistingAddon()@resource://gre/modules/addons/XPIDatabase.jsm:3036
processFileChanges()@resource://gre/modules/addons/XPIDatabase.jsm:3125
checkForChanges()@resource://gre/modules/addons/XPIProvider.jsm:2946
startup()@resource://gre/modules/addons/XPIProvider.jsm:2406
callProvider()@resource://gre/modules/AddonManager.jsm:213
_startProvider()@resource://gre/modules/AddonManager.jsm:649
startup()@resource://gre/modules/AddonManager.jsm:873
[Desktop-packages] [Bug 1846882] Re: Thunderbird crashes when clicking on menu item
Could you try removing extension from the add-on store, closing
thunderbird, installing enigmail from the Ubuntu archive, and see if
this "fixes" the problem?
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1846882
Title:
Thunderbird crashes when clicking on menu item
Status in thunderbird package in Ubuntu:
Incomplete
Bug description:
Thunderbird 1:68.1.1+build1-0ubuntu1 On Ubuntu 19.10 fully updated.
When writing an email, upon clicking on Enigmail in the menu bar,
Thunderbird crashes.
I contacted Enigmail’s lead dev about the issue who wrote:
"…but even if the crash is initiated by Enigmail, the cause is
certainly in Thunderbird. Enigmail is purely JavaScript and XUL - and by
definition of the programming languages, these two cannot crash
Thunderbird."
I tried Thunderbird 68.1.1 from Mozilla’s site, and can’t
reproduce the problem with it.
Here is Thunderbird’s log upon crashing:
AdapterDeviceID: 0x1912
AdapterDriverVendor: mesa/i965
AdapterDriverVersion: 19.3.0.0
AdapterVendorID: 0x8086
Add-ons:
%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:68.1.1,%7B847b3a00-7ab1-11d4-8f02-006008948af5%7D:2.1.2,antidote7_linux_thunderbird_102%40druide.com:10.1.30,en-CA%40dictionaries.addons.mozilla.org:3.1.0,fr-dicollecte%40dictionaries.addons.mozilla.org:6.3.1webext,wetransfer%40extensions.thunderbird.net:2.0.0,thunderbird-compact-dark%40mozilla.org:1.0,google%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,ddg%40search.mozilla.org:1.0,qwant%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,langpack-fr%40thunderbird.mozilla.org:68.0,wetransfer%40extensions.thunderbird.net:2.0.0
BuildID: 20191001201558
ContentSandboxCapabilities: 119
ContentSandboxCapable: 1
ContentSandboxLevel: 0
CrashTime: 1570225903
EventLoopNestingLevel: 1
FramePoisonBase: 9223372036600930304
FramePoisonSize: 4096
InstallTime: 1570020285
IsWayland: 0
Notes: Ubuntu Eoan Ermine (development
branch)FP(D00-L1000-W-T000) WR? WR- OMTP? OMTP+3
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 383
StartupCrash: 0
StartupTime: 1570225565
ThreadIdNameMapping: 20357:"Gecko_IOThread",20358:"JS
Watchdog",20359:"JS Helper",20360:"JS Helper",20361:"JS
Helper",20362:"JS Helper",20363:"Link Monitor",20364:"Socket
Thread",20372:"Timer",20373:"Cache2
I/O",20375:"DataStorage",20376:"Cookie",20379:"GMPThread",20380:"Worker
Launcher",20381:"SoftwareVsyncThread",20382:"Compositor",20383:"ImgDecoder
#1",20384:"ImageIO",20390:"ImageBridgeChild",20391:"IPDL
Background",20392:"DOM Worker",20394:"HTML5
Parser",20397:"StyleThread#1",20396:"StyleThread#0",20398:"StyleThread#2",20401:"mozStorage
#1",20407:"localStorage DB",20408:"ImgDecoder #2",20410:"Cache
I/O",20411:"DNS Resolver #1",20412:"URL Classifier",20413:"Classifier
Update",20415:"QuotaManager IO",20426:"DNS Resolver #2",20427:"DNS
Resolver #3",20429:"ImgDecoder #3",20439:"mozStorage #3",20452:"DOM
Worker",20467:"mozStorage #5",20468:"mozStorage #6",20469:"mozStorage
#7",20479:"DOM Worker",20500:"mozStorage #8",27048:"StreamTrans #18",
Throttleable: 1
UptimeTS: 337.7284093
Vendor:
Version: 68.1.1
useragent_locale: fr
This is what I get when running Thunderbird from the console and after
the crash occurred:
1570277554871 addons.xpi WARNCan't get modified time of
/usr/lib/thunderbird/features/wetrans...@extensions.thunderbird.net
1570277554912 addons.xpi-utilsWARNupdateMetadata: Add-on
wetrans...@extensions.thunderbird.net is invalid: [Exception... "Component
returned failure code: 0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST)
[nsIFile.isFile]" nsresult: "0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST)"
location: "JS frame :: resource://gre/modules/addons/XPIInstall.jsm :: get ::
line 235" data: no] Stack trace:
get()@resource://gre/modules/addons/XPIInstall.jsm:235
syncLoadManifest()@resource://gre/modules/addons/XPIInstall.jsm:745
updateMetadata()@resource://gre/modules/addons/XPIDatabase.jsm:2821
updateExistingAddon()@resource://gre/modules/addons/XPIDatabase.jsm:3036
processFileChanges()@resource://gre/modules/addons/XPIDatabase.jsm:3125
checkForChanges()@resource://gre/modules/addons/XPIProvider.jsm:2946
startup()@resource://gre/modules/addons/XPIProvider.jsm:2406
callProvider()@resource://gre/modules/AddonManager.jsm:213
_startProvider()@resource://gre/modules/AddonManager.jsm:649
startup()@resource://gre/modules/AddonManager.jsm:873
startup()@resource://gre/modules/AddonManager.jsm:3469
observe()@resource://gre/modules/addonManager.js:70
1570277554913 addons.xpi-utilsWARNCould not uninstall invalid
item from locked install
[Desktop-packages] [Bug 1846882] Re: Thunderbird crashes when clicking on menu item
Thanks Olivier for looking into this issue.
apt policy enigmail
enigmail:
Installed : (none)
Candidate : 2:2.1.2-0ubuntu1
Version table :
2:2.1.2-0ubuntu1 500
500 http://archive.ubuntu.com/ubuntu eoan/universe amd64 Packages
I have Enigmail 2.1.2 installed, from Thunderbird add-on store.
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1846882
Title:
Thunderbird crashes when clicking on menu item
Status in thunderbird package in Ubuntu:
Incomplete
Bug description:
Thunderbird 1:68.1.1+build1-0ubuntu1 On Ubuntu 19.10 fully updated.
When writing an email, upon clicking on Enigmail in the menu bar,
Thunderbird crashes.
I contacted Enigmail’s lead dev about the issue who wrote:
"…but even if the crash is initiated by Enigmail, the cause is
certainly in Thunderbird. Enigmail is purely JavaScript and XUL - and by
definition of the programming languages, these two cannot crash
Thunderbird."
I tried Thunderbird 68.1.1 from Mozilla’s site, and can’t
reproduce the problem with it.
Here is Thunderbird’s log upon crashing:
AdapterDeviceID: 0x1912
AdapterDriverVendor: mesa/i965
AdapterDriverVersion: 19.3.0.0
AdapterVendorID: 0x8086
Add-ons:
%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:68.1.1,%7B847b3a00-7ab1-11d4-8f02-006008948af5%7D:2.1.2,antidote7_linux_thunderbird_102%40druide.com:10.1.30,en-CA%40dictionaries.addons.mozilla.org:3.1.0,fr-dicollecte%40dictionaries.addons.mozilla.org:6.3.1webext,wetransfer%40extensions.thunderbird.net:2.0.0,thunderbird-compact-dark%40mozilla.org:1.0,google%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,ddg%40search.mozilla.org:1.0,qwant%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,langpack-fr%40thunderbird.mozilla.org:68.0,wetransfer%40extensions.thunderbird.net:2.0.0
BuildID: 20191001201558
ContentSandboxCapabilities: 119
ContentSandboxCapable: 1
ContentSandboxLevel: 0
CrashTime: 1570225903
EventLoopNestingLevel: 1
FramePoisonBase: 9223372036600930304
FramePoisonSize: 4096
InstallTime: 1570020285
IsWayland: 0
Notes: Ubuntu Eoan Ermine (development
branch)FP(D00-L1000-W-T000) WR? WR- OMTP? OMTP+3
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 383
StartupCrash: 0
StartupTime: 1570225565
ThreadIdNameMapping: 20357:"Gecko_IOThread",20358:"JS
Watchdog",20359:"JS Helper",20360:"JS Helper",20361:"JS
Helper",20362:"JS Helper",20363:"Link Monitor",20364:"Socket
Thread",20372:"Timer",20373:"Cache2
I/O",20375:"DataStorage",20376:"Cookie",20379:"GMPThread",20380:"Worker
Launcher",20381:"SoftwareVsyncThread",20382:"Compositor",20383:"ImgDecoder
#1",20384:"ImageIO",20390:"ImageBridgeChild",20391:"IPDL
Background",20392:"DOM Worker",20394:"HTML5
Parser",20397:"StyleThread#1",20396:"StyleThread#0",20398:"StyleThread#2",20401:"mozStorage
#1",20407:"localStorage DB",20408:"ImgDecoder #2",20410:"Cache
I/O",20411:"DNS Resolver #1",20412:"URL Classifier",20413:"Classifier
Update",20415:"QuotaManager IO",20426:"DNS Resolver #2",20427:"DNS
Resolver #3",20429:"ImgDecoder #3",20439:"mozStorage #3",20452:"DOM
Worker",20467:"mozStorage #5",20468:"mozStorage #6",20469:"mozStorage
#7",20479:"DOM Worker",20500:"mozStorage #8",27048:"StreamTrans #18",
Throttleable: 1
UptimeTS: 337.7284093
Vendor:
Version: 68.1.1
useragent_locale: fr
This is what I get when running Thunderbird from the console and after
the crash occurred:
1570277554871 addons.xpi WARNCan't get modified time of
/usr/lib/thunderbird/features/wetrans...@extensions.thunderbird.net
1570277554912 addons.xpi-utilsWARNupdateMetadata: Add-on
wetrans...@extensions.thunderbird.net is invalid: [Exception... "Component
returned failure code: 0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST)
[nsIFile.isFile]" nsresult: "0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST)"
location: "JS frame :: resource://gre/modules/addons/XPIInstall.jsm :: get ::
line 235" data: no] Stack trace:
get()@resource://gre/modules/addons/XPIInstall.jsm:235
syncLoadManifest()@resource://gre/modules/addons/XPIInstall.jsm:745
updateMetadata()@resource://gre/modules/addons/XPIDatabase.jsm:2821
updateExistingAddon()@resource://gre/modules/addons/XPIDatabase.jsm:3036
processFileChanges()@resource://gre/modules/addons/XPIDatabase.jsm:3125
checkForChanges()@resource://gre/modules/addons/XPIProvider.jsm:2946
startup()@resource://gre/modules/addons/XPIProvider.jsm:2406
callProvider()@resource://gre/modules/AddonManager.jsm:213
_startProvider()@resource://gre/modules/AddonManager.jsm:649
startup()@resource://gre/modules/AddonManager.jsm:873
startup()@resource://gre/modules/AddonManager.jsm:3469
[Desktop-packages] [Bug 1846882] Re: Thunderbird crashes when clicking on menu item
It looks like you might have an old, incompatible version of the
enigmail extension installed.
Can you share the output of `apt policy enigmail` ?
If you open the extensions settings and check out the details for
enigmail, what version is displayed?
** Changed in: thunderbird (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1846882
Title:
Thunderbird crashes when clicking on menu item
Status in thunderbird package in Ubuntu:
Incomplete
Bug description:
Thunderbird 1:68.1.1+build1-0ubuntu1 On Ubuntu 19.10 fully updated.
When writing an email, upon clicking on Enigmail in the menu bar,
Thunderbird crashes.
I contacted Enigmail’s lead dev about the issue who wrote:
"…but even if the crash is initiated by Enigmail, the cause is
certainly in Thunderbird. Enigmail is purely JavaScript and XUL - and by
definition of the programming languages, these two cannot crash
Thunderbird."
I tried Thunderbird 68.1.1 from Mozilla’s site, and can’t
reproduce the problem with it.
Here is Thunderbird’s log upon crashing:
AdapterDeviceID: 0x1912
AdapterDriverVendor: mesa/i965
AdapterDriverVersion: 19.3.0.0
AdapterVendorID: 0x8086
Add-ons:
%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:68.1.1,%7B847b3a00-7ab1-11d4-8f02-006008948af5%7D:2.1.2,antidote7_linux_thunderbird_102%40druide.com:10.1.30,en-CA%40dictionaries.addons.mozilla.org:3.1.0,fr-dicollecte%40dictionaries.addons.mozilla.org:6.3.1webext,wetransfer%40extensions.thunderbird.net:2.0.0,thunderbird-compact-dark%40mozilla.org:1.0,google%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,ddg%40search.mozilla.org:1.0,qwant%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,langpack-fr%40thunderbird.mozilla.org:68.0,wetransfer%40extensions.thunderbird.net:2.0.0
BuildID: 20191001201558
ContentSandboxCapabilities: 119
ContentSandboxCapable: 1
ContentSandboxLevel: 0
CrashTime: 1570225903
EventLoopNestingLevel: 1
FramePoisonBase: 9223372036600930304
FramePoisonSize: 4096
InstallTime: 1570020285
IsWayland: 0
Notes: Ubuntu Eoan Ermine (development
branch)FP(D00-L1000-W-T000) WR? WR- OMTP? OMTP+3
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 383
StartupCrash: 0
StartupTime: 1570225565
ThreadIdNameMapping: 20357:"Gecko_IOThread",20358:"JS
Watchdog",20359:"JS Helper",20360:"JS Helper",20361:"JS
Helper",20362:"JS Helper",20363:"Link Monitor",20364:"Socket
Thread",20372:"Timer",20373:"Cache2
I/O",20375:"DataStorage",20376:"Cookie",20379:"GMPThread",20380:"Worker
Launcher",20381:"SoftwareVsyncThread",20382:"Compositor",20383:"ImgDecoder
#1",20384:"ImageIO",20390:"ImageBridgeChild",20391:"IPDL
Background",20392:"DOM Worker",20394:"HTML5
Parser",20397:"StyleThread#1",20396:"StyleThread#0",20398:"StyleThread#2",20401:"mozStorage
#1",20407:"localStorage DB",20408:"ImgDecoder #2",20410:"Cache
I/O",20411:"DNS Resolver #1",20412:"URL Classifier",20413:"Classifier
Update",20415:"QuotaManager IO",20426:"DNS Resolver #2",20427:"DNS
Resolver #3",20429:"ImgDecoder #3",20439:"mozStorage #3",20452:"DOM
Worker",20467:"mozStorage #5",20468:"mozStorage #6",20469:"mozStorage
#7",20479:"DOM Worker",20500:"mozStorage #8",27048:"StreamTrans #18",
Throttleable: 1
UptimeTS: 337.7284093
Vendor:
Version: 68.1.1
useragent_locale: fr
This is what I get when running Thunderbird from the console and after
the crash occurred:
1570277554871 addons.xpi WARNCan't get modified time of
/usr/lib/thunderbird/features/wetrans...@extensions.thunderbird.net
1570277554912 addons.xpi-utilsWARNupdateMetadata: Add-on
wetrans...@extensions.thunderbird.net is invalid: [Exception... "Component
returned failure code: 0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST)
[nsIFile.isFile]" nsresult: "0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST)"
location: "JS frame :: resource://gre/modules/addons/XPIInstall.jsm :: get ::
line 235" data: no] Stack trace:
get()@resource://gre/modules/addons/XPIInstall.jsm:235
syncLoadManifest()@resource://gre/modules/addons/XPIInstall.jsm:745
updateMetadata()@resource://gre/modules/addons/XPIDatabase.jsm:2821
updateExistingAddon()@resource://gre/modules/addons/XPIDatabase.jsm:3036
processFileChanges()@resource://gre/modules/addons/XPIDatabase.jsm:3125
checkForChanges()@resource://gre/modules/addons/XPIProvider.jsm:2946
startup()@resource://gre/modules/addons/XPIProvider.jsm:2406
callProvider()@resource://gre/modules/AddonManager.jsm:213
_startProvider()@resource://gre/modules/AddonManager.jsm:649
startup()@resource://gre/modules/AddonManager.jsm:873
