[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
I think we have some options to fix this. Yet, which would be a solution that could be packaged? If I understand https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html correctly there are the following options: Keep the GPU-Memory Running === Pro: * Only need to set a kernel module parameter Con: * Only works in S2 * Uses more power than necessary (at least if more than 256 MB graphic memory are used) * Does not work with suspend-to-disk (at least if I understood things right) Copy Memory to tmpfs Dump the graphic-memory into tmpfs. I wouldn't suggest using /run, but creating a driver-specific tmpfs that is large enough to hold the graphic memory. Pro: * Just works, as the kernel takes care of paging the tmpfs to disk in case of stand-by or suspend-to-disk. Con: * Delayed suspend and wakeup * Unexpected swap-usage -> OOM-Killer might kick in on suspend if there is not enough or no swap. Get everyone to work around it == Get all the affected applications to update their video-memory after suspend-to-X. Pro: * Does not have any of the Cons of the other solutions Con: * Probably very tedious. Keep it as it is Pro: * Minimal effort * Kind of works most of the time. Con: * Nobody is really happy. Comments? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-460 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-525 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-535 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago)
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
Yes the solution in comment 10 is indirectly mentioned above in [Workarounds], but it's not very obvious: https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-460 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-525 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-535 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name:
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
Daniel, I tried setting that threshold to zero but it made the desktop apps unstable after coming back from resume (Nvidia 3080Ti). Maybe it doesn't work on desktop GPUs. So I went back to the solution I wrote about in comment 10. Maybe that solution should be used to solve this problem? It looks like it is already used in e.g. Tumbleweed. Thanks. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-460 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-525 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-535 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias:
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
This sounds relevant: > This threshold can be set to 0 in order to prevent the video memory from being turned off. https://download.nvidia.com/XFree86/Linux-x86_64/535.129.03/README/dynamicpowermanagement.html#VidMemThreshold -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-460 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-525 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-535 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
nvidia 440 etc are EOL ** Changed in: nvidia-graphics-drivers-440 (Ubuntu) Status: Triaged => Won't Fix ** Changed in: nvidia-graphics-drivers-460 (Ubuntu) Status: Triaged => Won't Fix ** Changed in: nvidia-graphics-drivers-510 (Ubuntu) Status: Triaged => Won't Fix -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-460 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-525 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-535 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias:
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
** Also affects: nvidia-graphics-drivers-535 (Ubuntu) Importance: Undecided Status: New ** Changed in: nvidia-graphics-drivers-535 (Ubuntu) Importance: Undecided => High ** Changed in: nvidia-graphics-drivers-535 (Ubuntu) Status: New => Triaged ** Changed in: nvidia-graphics-drivers-525 (Ubuntu) Status: Confirmed => Triaged -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-525 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-535 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias:
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: nvidia-graphics-drivers-525 (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-525 package in Ubuntu: Confirmed Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd.
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
** Tags added: kinetic ** Also affects: nvidia-graphics-drivers-525 (Ubuntu) Importance: Undecided Status: New ** Changed in: nvidia-graphics-drivers-525 (Ubuntu) Importance: Undecided => High -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-525 package in Ubuntu: New Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
'nvidia-wayland' means a bug only happens on Wayland, which this does not. We use the 'wayland' tag to indicate that a bug can occur on Wayland, which was already done in comment #9. ** Tags removed: nvidia-wayland -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd.
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
** Tags added: nvidia-wayland -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
'Fix Released' is the only supported closed state for upstream bug tasks, even when an upstream bug is closed without a fix. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri:
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
Dear Mr Bug Watch Updater: If you are referring to https://gitlab.gnome.org/GNOME/mutter/-/issues/1942 then I would like to inform you that it was closed without fixing and the problem still remains so please explain in what way the fix is released. Thanks. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
** Changed in: mutter Status: New => Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx:
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
** Changed in: gnome-shell Status: Unknown => New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: New Status in Mutter: New Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
** Changed in: mutter Status: Unknown => New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: New Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
@Sebastian adding both the kernel parameter and the two lines in the nvidia module conf file works for "systemctl suspend" - the machine can now resume OK when on wayland. Curiously though, when I try systemctl suspend-then-hibernate (my default way of suspending), I get the following in dmesg: NVRM: GPU :02:00.0: PreserveVideoMemoryAllocations module parameter is set. System Power Management attempted without driver procfs suspend interface. Please refer to the 'Configuring Power Management Support' section in the driver README. and suspend does not work (I get a login prompt) Note that "systemctl hibernate" works fine on wayland and Xorg. Also, on xorg, systemctl suspend-then-hibernate also works fine. Could this be a bug on systemd? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
Try nvidia.NVreg_PreserveVideoMemoryAllocations=1 as suggested by @vanvugt You may wanna change the file path of the temporary file thought for better performance. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
Unfortunately nvidia.NVreg_EnableS0ixPowerManagement=1 did not work on an old Asus Rog Maximus VIII mobo (Kabylake), nvidia 1650. I also tried this: /etc/modprobe.d/nvidia-power-management.conf options nvidia NVreg_PreserveVideoMemoryAllocations=1 and it didn't work either. Missing textures after suspend. Any other hint? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku:
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
I'm using a RTX 3080 Ti on a Z690 Desktop motherboard and enabling the S0ix option fixed the problem for me. I've added the following option "nvidia.NVreg_EnableS0ixPowerManagement=1" to GRUB_CMDLINE_LINUX_DEFAULT. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd.
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
Daniel: Desktop motherboards usually do not support "S0ix-based power management" so the other option is the only viable one for desktops. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
I've seen most people talking about the first solution that Nvidia documents, which is probably slow: "Save allocations in an unnamed temporary file" The faster solution would be: "S0ix-based power management" Both are documented in https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 I think this highlights why the bug exists in the first place -- keeping Nvidia GPU memory alive during sleep requires more power than the GPU would usually receive (or that you would like it to use) in a sleep state. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias:
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
I executed 'journalctl -b -f' to get the logs (they are in the file) and executed systemctl suspend. ** Attachment added: "gistfile1.txt" https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1876632/+attachment/5583559/+files/gistfile1.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
Hi Macros, would you please share the output of `journalctl -b` when issuing happening? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
@os369510, Here is the content of the file as requested. ``` ResmanDebugLevel: 4294967295 RmLogonRC: 1 ModifyDeviceFiles: 1 DeviceFileUID: 0 DeviceFileGID: 0 DeviceFileMode: 438 InitializeSystemMemoryAllocations: 1 UsePageAttributeTable: 4294967295 EnableMSI: 1 RegisterForACPIEvents: 1 EnablePCIeGen3: 0 MemoryPoolSize: 0 KMallocHeapMaxSize: 0 VMallocHeapMaxSize: 0 IgnoreMMIOCheck: 0 TCEBypassMode: 0 EnableStreamMemOPs: 0 EnableUserNUMAManagement: 1 NvLinkDisable: 0 RmProfilingAdminOnly: 1 PreserveVideoMemoryAllocations: 1 EnableS0ixPowerManagement: 0 S0ixPowerManagementVideoMemoryThreshold: 256 DynamicPowerManagement: 3 DynamicPowerManagementVideoMemoryThreshold: 200 RegisterPCIDriver: 1 EnablePCIERelaxedOrderingMode: 0 EnableGpuFirmware: 18 EnableDbgBreakpoint: 0 RegistryDwords: "" RegistryDwordsPerDevice: "" RmMsg: "" GpuBlacklist: "" TemporaryFilePath: "/run" ExcludedGpus: "" ``` -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag:
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
Hi Marcos, For bug description: --- [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 --- It should be workaround by adding "NVreg_PreserveVideoMemoryAllocations". Would you please share $ cat /proc/driver/nvidia/params ? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
I tried to set both options mentioned on comment #11 and with X11 after resume I got corrupted lock screen and corrupted shell. I had to restart shell with alt+f2 and type r. Furthermore, I think this is the kind of problem the bug talks about. I have a laptop with an option on BIOS to always use the NVIDIA card instead of hybrid approach, so in some cases laptops will be affected too because they act as desktops in this aspect. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias:
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
For comment#10: NVreg_TemporaryFilePath means to use the specific path, if you didn't specify it then it will default to use /tmp. (if your /tmp has enough space to use then it's fine) FWIK, the firefox is now from snap and the stable firefox is disable Wayland. Thus, it could be the other problem. --- For comment#11: Looks like the other issue, probably attach the log on a new bug report? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring:
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
Blank screen on 22.04 after upgrade. Re-installed nvidia 510 driver. Even adding the following to /etc/modprobe.d/nvidia-power- management.conf does not fix the problem. options nvidia NVreg_TemporaryFilePath=/run options nvidia NVreg_PreserveVideoMemoryAllocations=1 Tried both gdm3 and lightdm, always get a black screen on resume. Using both MATE and default Ubuntu environments. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family:
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
I can confirm that adding this file fixes the problem on Ubuntu 22.04 (using Nvidia 3080 card): $ cat /etc/modprobe.d/nvidia-power-management.conf options nvidia NVreg_PreserveVideoMemoryAllocations=1 I did not have to set NVreg_TemporaryFilePath With this set I can also use Wayland but that brings other problems, such as really stuttery video playback in at least firefox + youtube. So I stayed in X11 for now. Just note that 22.04 will default to Wayland with the above file present so I had to manually choose Ubuntu on X.org in the login screen. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias:
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
Copied the finding from https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1969142 since this bug is created long time. Pieces of log ``` 四 14 22:55:10 kernel: NVRM: GPU at PCI::01:00: GPU-581d669f-ec00-4588-ca5f-15ab24136974 四 14 22:55:10 kernel: NVRM: Xid (PCI::01:00): 13, pid=798, Graphics Exception: Shader Program Header 18 Error 四 14 22:55:10 kernel: NVRM: Xid (PCI::01:00): 13, pid=798, Graphics Exception: ESR 0x405840=0x8204 四 14 22:55:10 kernel: NVRM: Xid (PCI::01:00): 13, pid=798, Graphics Exception: ESR 0x405848=0x8000 四 14 22:55:10 kernel: NVRM: Xid (PCI::01:00): 13, pid=1270, Graphics Exception: ChID 0010, Class c597, Offset , Data ``` For nvidia-driver, u-d-c, we need to follow https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html to setup the parameters after some checks. I appended the parameters: options nvidia NVreg_TemporaryFilePath=/run options nvidia NVreg_PreserveVideoMemoryAllocations=1 and then the problem solved. Tried 510.60 as well and the problem is persistent. ** Tags added: jiayi wayland -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
** Tags added: oem-priority -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
** Also affects: oem-priority Importance: Undecided Status: New ** Changed in: oem-priority Importance: Undecided => Critical ** Changed in: oem-priority Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in OEM Priority Project: Confirmed Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz:
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
** Description changed: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. - [Workaround] + [Workarounds] + * Always log into a Xorg session and if corruption occurs then type: + Alt+F2, R, Enter + + * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell:
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
** Tags added: jammy -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-510 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workaround] https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
** Description changed: + [Impact] + The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors never will support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. - + [Test Plan] + + [Where problems could occur] + + [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Description changed: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors never will support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
** Description changed: The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors never will support it fully. Instead we're waiting for an Nvidia driver fix. + + *NOTE* that this is actually not a common problem because the system + must be using Nvidia as the primary GPU to be affected. So generally + only desktop users will encounter the bug, not laptops. And even then, + only desktops that use suspend/resume and VT switching may trigger it, + if ever. Even in development the bug cannot be reproduced reliably. I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-460 package in Ubuntu: Triaged Status in nvidia-graphics-drivers-470 package in Ubuntu:
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
** Changed in: nvidia-graphics-drivers-510 (Ubuntu) Importance: Undecided => High ** Changed in: nvidia-graphics-drivers-510 (Ubuntu) Status: Confirmed => Triaged ** Changed in: nvidia-graphics-drivers-470 (Ubuntu) Importance: Undecided => High ** Changed in: nvidia-graphics-drivers-470 (Ubuntu) Status: Confirmed => Triaged ** Changed in: nvidia-graphics-drivers-440 (Ubuntu) Status: Confirmed => Triaged ** Changed in: nvidia-graphics-drivers-440 (Ubuntu) Importance: Undecided => High ** Changed in: nvidia-graphics-drivers-460 (Ubuntu) Importance: Undecided => High ** Changed in: nvidia-graphics-drivers-460 (Ubuntu) Status: Confirmed => Triaged ** Description changed: The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt - Although it's so awkward to support the feature that realistically + Although it's so awkward to implement everywhere that realistically compositors never will support it fully. Instead we're waiting for an Nvidia driver fix. I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
** Description changed: + The Nvidia driver corrupts and/or forgets its textures when resuming + from suspend. Unfortunately for the moment it's a "feature" of the + Nvidia driver documented here: + + https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt + + Although it's so awkward to support the feature that realistically + compositors never will support it fully. Instead we're waiting for an + Nvidia driver fix. + + + I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: - NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 - GCC version: + NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 + GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: - NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) -Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] + NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) + Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: - TERM=xterm-256color - PATH=(custom, no user) - XDG_RUNTIME_DIR= - LANG=en_US.UTF-8 - SHELL=/bin/bash + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=en_US.UTF-8 + SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Description changed: The Nvidia driver corrupts and/or forgets its textures when resuming - from suspend. Unfortunately for the moment it's a "feature" of the - Nvidia driver documented here: + from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to support the feature that realistically compositors never will support it fully. Instead we're waiting for an Nvidia driver fix. I recently installed
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
** Tags added: resume suspend-resume -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-460 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-470 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-510 package in Ubuntu: Confirmed Bug description: I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1876632/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
See also bug 1855757. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-460 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-470 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-510 package in Ubuntu: Confirmed Bug description: I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1876632/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
I wonder if Nvidia is now working on this... "Fixed a regression that could cause OpenGL applications to hang or render incorrectly after suspend/resume cycles or VT-switches" [https://www.nvidia.com/download/driverResults.aspx/187162/en-us] -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-460 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-470 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-510 package in Ubuntu: Confirmed Bug description: I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1876632/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
** Also affects: nvidia-graphics-drivers-510 (Ubuntu) Importance: Undecided Status: New ** Changed in: nvidia-graphics-drivers-510 (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-460 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-470 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-510 package in Ubuntu: Confirmed Bug description: I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1876632/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
** Bug watch added: gitlab.gnome.org/GNOME/mutter/-/issues #1942 https://gitlab.gnome.org/GNOME/mutter/-/issues/1942 ** Also affects: mutter via https://gitlab.gnome.org/GNOME/mutter/-/issues/1942 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in Mutter: Unknown Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-460 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-470 package in Ubuntu: Confirmed Bug description: I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1876632/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1876632] Re: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
** Summary changed: - [nvidia] Corrupted shell textures when switching users or resuming from suspend + [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend Status in GNOME Shell: Unknown Status in gnome-shell package in Ubuntu: Triaged Status in mutter package in Ubuntu: Triaged Status in nvidia-graphics-drivers-440 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-460 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-470 package in Ubuntu: Confirmed Bug description: I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1876632/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp