More complete syslog: Oct 25 11:36:27 lemix python3[528720]: io/hpmud/musb.c 427: Found interface conf=0, iface=0, altset=0, index=1 Oct 25 11:36:28 lemix python3[528720]: io/hpmud/musb.c 389: Active kernel driver on interface=0 ret=0 Oct 25 11:36:28 lemix python3[528720]: io/hpmud/musb.c 535: claimed 7/1/2 interface Oct 25 11:36:28 lemix python3[528720]: io/hpmud/musb.c 781: read actual device_id successfully fd=1 len=323 Oct 25 11:36:28 lemix python3[528720]: io/hpmud/musb.c 561: released 7/1/2 interface Oct 25 11:36:28 lemix python3[528720]: common/utils.c 212: unable to load library libm.so: /lib/x86_64-linux-gnu/libm.so: invalid ELF header Oct 25 11:36:28 lemix python3[528720]: common/utils.c 79: unable to open /var/lib/hp/hplip.state: No such file or directory Oct 25 11:36:28 lemix python3[528720]: common/utils.c 129: validate_plugin_version() Failed to get Plugin version from [/var/lib/hp/hplip.state] Oct 25 11:36:28 lemix python3[528720]: common/utils.c 173: Plugin version is not matching Oct 25 11:36:28 lemix python3[528720]: common/utils.c 244: Invalid Library handler pLibHandler = NULL. Oct 25 11:36:28 lemix hp-scan[528720]: hp-scan[528720]: error: SANE: Error during device I/O (code=9)
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1948700 Title: Unable to connect to scanner Status in hplip package in Ubuntu: New Bug description: unable to load library libm.so: /lib/x86_64-linux-gnu/libm.so: invalid ELF header unable to open /var/lib/hp/hplip.state: No such file or directory validate_plugin_version() Failed to get Plugin version from [/var/lib/hp/hplip.state] ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: hplip 3.21.6+dfsg0-0ubuntu1 ProcVersionSignature: Ubuntu 5.13.0-20.20-generic 5.13.14 Uname: Linux 5.13.0-20-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu70 Architecture: amd64 CasperMD5CheckResult: unknown CupsErrorLog: Date: Mon Oct 25 10:46:13 2021 InstallationDate: Installed on 2017-02-27 (1701 days ago) InstallationMedia: Kubuntu 17.04 "Zesty Zapus" - Alpha amd64 (20170222) Lpstat: device for HP-ColorLaserJet-MFP-M282-M285: hp:/usb/HP_ColorLaserJet_MFP_M282-M285?serial=VNBRNB6581 device for HP-ColorLaserJet-MFP-M282-M285-Fax-2: hpfax:/usb/HP_ColorLaserJet_MFP_M282-M285?serial=VNBRNB6581 device for HP_Color_LaserJet_MFP_M283fdw_76254B_: implicitclass://HP_Color_LaserJet_MFP_M283fdw_76254B_/ device for OfficeFax: hpfax:/usb/HP_ColorLaserJet_MFP_M282-M285?serial=VNBRNB6581 device for OfficePrinter: hp:/usb/HP_ColorLaserJet_MFP_M282-M285?serial=VNBRNB6581 MachineType: HP HP Z240 Tower Workstation Papersize: letter PpdFiles: HP-ColorLaserJet-MFP-M282-M285-Fax-2: HP Fax2 hpcups HP-ColorLaserJet-MFP-M282-M285: HP ColorLaserJet MFP M282-M285, Fax, driverless, cups-filters 1.28.8 HP_Color_LaserJet_MFP_M283fdw_76254B_: HP ColorLaserJet MFP M282-M285, driverless, cups-filters 1.28.10 OfficePrinter: HP ColorLaserJet MFP M282-M285 Postscript (recommended) OfficeFax: HP Fax2 hpcups ProcEnviron: TERM=xterm-color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-20-generic root=UUID=6e305f7e-4b50-4d8c-89d2-45681f2fd2e1 ro quiet splash scsi_mod.use_blk_mq=1 vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to impish on 2021-10-15 (10 days ago) dmi.bios.date: 12/02/2016 dmi.bios.release: 1.35 dmi.bios.vendor: HP dmi.bios.version: N51 Ver. 01.35 dmi.board.name: 802F dmi.board.vendor: HP dmi.board.version: KBC Version 05.30 dmi.chassis.asset.tag: 2UA7032SD0 dmi.chassis.type: 3 dmi.chassis.vendor: HP dmi.ec.firmware.release: 5.48 dmi.modalias: dmi:bvnHP:bvrN51Ver.01.35:bd12/02/2016:br1.35:efr5.48:svnHP:pnHPZ240TowerWorkstation:pvr:skuL9K63UT#ABA:rvnHP:rn802F:rvrKBCVersion05.30:cvnHP:ct3:cvr: dmi.product.family: 103C_53335X G=D dmi.product.name: HP Z240 Tower Workstation dmi.product.sku: L9K63UT#ABA dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1948700/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp