[Desktop-packages] [Bug 2043820] Re: Unable to contact snap store on Xubuntu from Jammy to Noble
had the same issue I am upgrading now with after "sudo snap remove firefox" and will let you know. I did not remove the .deb firefox version. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2043820 Title: Unable to contact snap store on Xubuntu from Jammy to Noble Status in firefox package in Ubuntu: Confirmed Status in snapd package in Ubuntu: Confirmed Status in firefox source package in Noble: Confirmed Status in snapd source package in Noble: Confirmed Bug description: When running `do-release-upgrade -d` on Jammy Xubuntu, the upgrade fails consistently at the `Installing the firefox snap` step. This was first detected on Jenkins [1], then reproduced locally with `auto-upgrade-testing`, then finally by manually running a `do- release-upgrade -d` in a VM. [1]: https://platform-qa-jenkins.ps5.ubuntu.com/view/upgrade- list/job/upgrade_ubuntu-jammy-noble-xubuntu-amd64_qemu/7/consoleFull (Jenkins full log attached) ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-release-upgrader-core 1:22.04.17 ProcVersionSignature: User Name 5.15.0-88.98-generic 5.15.126 Uname: Linux 5.15.0-88-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: XFCE Date: Fri Nov 17 18:24:22 2023 PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2043820/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2043820] Re: Unable to contact snap store on Xubuntu from Jammy to Noble
have anyone tried to remove firefox snap and deb package before upgrade ? sudo snap remove firefox sudo apt pure firefox firefox-* -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2043820 Title: Unable to contact snap store on Xubuntu from Jammy to Noble Status in firefox package in Ubuntu: Confirmed Status in snapd package in Ubuntu: Confirmed Status in firefox source package in Noble: Confirmed Status in snapd source package in Noble: Confirmed Bug description: When running `do-release-upgrade -d` on Jammy Xubuntu, the upgrade fails consistently at the `Installing the firefox snap` step. This was first detected on Jenkins [1], then reproduced locally with `auto-upgrade-testing`, then finally by manually running a `do- release-upgrade -d` in a VM. [1]: https://platform-qa-jenkins.ps5.ubuntu.com/view/upgrade- list/job/upgrade_ubuntu-jammy-noble-xubuntu-amd64_qemu/7/consoleFull (Jenkins full log attached) ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-release-upgrader-core 1:22.04.17 ProcVersionSignature: User Name 5.15.0-88.98-generic 5.15.126 Uname: Linux 5.15.0-88-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: XFCE Date: Fri Nov 17 18:24:22 2023 PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2043820/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2043820] Re: Unable to contact snap store on Xubuntu from Jammy to Noble
** Changed in: firefox (Ubuntu Noble) Milestone: ubuntu-24.04-beta => ubuntu-24.04 ** Changed in: firefox (Ubuntu Noble) Milestone: ubuntu-24.04 => noble-updates -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2043820 Title: Unable to contact snap store on Xubuntu from Jammy to Noble Status in firefox package in Ubuntu: Confirmed Status in snapd package in Ubuntu: Confirmed Status in firefox source package in Noble: Confirmed Status in snapd source package in Noble: Confirmed Bug description: When running `do-release-upgrade -d` on Jammy Xubuntu, the upgrade fails consistently at the `Installing the firefox snap` step. This was first detected on Jenkins [1], then reproduced locally with `auto-upgrade-testing`, then finally by manually running a `do- release-upgrade -d` in a VM. [1]: https://platform-qa-jenkins.ps5.ubuntu.com/view/upgrade- list/job/upgrade_ubuntu-jammy-noble-xubuntu-amd64_qemu/7/consoleFull (Jenkins full log attached) ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-release-upgrader-core 1:22.04.17 ProcVersionSignature: User Name 5.15.0-88.98-generic 5.15.126 Uname: Linux 5.15.0-88-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: XFCE Date: Fri Nov 17 18:24:22 2023 PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2043820/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2043820] Re: Unable to contact snap store on Xubuntu from Jammy to Noble
Tried this again today, still an issue, see files attached ** Attachment added: "dist-upgrade.tar" https://bugs.launchpad.net/ubuntu/+source/snapd/+bug/2043820/+attachment/5761639/+files/dist-upgrade.tar -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2043820 Title: Unable to contact snap store on Xubuntu from Jammy to Noble Status in firefox package in Ubuntu: Confirmed Status in snapd package in Ubuntu: Confirmed Status in firefox source package in Noble: Confirmed Status in snapd source package in Noble: Confirmed Bug description: When running `do-release-upgrade -d` on Jammy Xubuntu, the upgrade fails consistently at the `Installing the firefox snap` step. This was first detected on Jenkins [1], then reproduced locally with `auto-upgrade-testing`, then finally by manually running a `do- release-upgrade -d` in a VM. [1]: https://platform-qa-jenkins.ps5.ubuntu.com/view/upgrade- list/job/upgrade_ubuntu-jammy-noble-xubuntu-amd64_qemu/7/consoleFull (Jenkins full log attached) ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-release-upgrader-core 1:22.04.17 ProcVersionSignature: User Name 5.15.0-88.98-generic 5.15.126 Uname: Linux 5.15.0-88-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: XFCE Date: Fri Nov 17 18:24:22 2023 PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2043820/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2043820] Re: Unable to contact snap store on Xubuntu from Jammy to Noble
** Changed in: firefox (Ubuntu Noble) Milestone: ubuntu-24.04-feature-freeze => ubuntu-24.04-beta -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2043820 Title: Unable to contact snap store on Xubuntu from Jammy to Noble Status in firefox package in Ubuntu: Confirmed Status in snapd package in Ubuntu: Confirmed Status in firefox source package in Noble: Confirmed Status in snapd source package in Noble: Confirmed Bug description: When running `do-release-upgrade -d` on Jammy Xubuntu, the upgrade fails consistently at the `Installing the firefox snap` step. This was first detected on Jenkins [1], then reproduced locally with `auto-upgrade-testing`, then finally by manually running a `do- release-upgrade -d` in a VM. [1]: https://platform-qa-jenkins.ps5.ubuntu.com/view/upgrade- list/job/upgrade_ubuntu-jammy-noble-xubuntu-amd64_qemu/7/consoleFull (Jenkins full log attached) ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-release-upgrader-core 1:22.04.17 ProcVersionSignature: User Name 5.15.0-88.98-generic 5.15.126 Uname: Linux 5.15.0-88-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: XFCE Date: Fri Nov 17 18:24:22 2023 PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2043820/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2043820] Re: Unable to contact snap store on Xubuntu from Jammy to Noble
Here is the whole Jenkins archive. The file you asked is in `archive/ubuntu-jammy-noble-xubuntu- amd64_qemu/20240105.141607/artifacts/upgrade_run/system_details/dist- upgrade/main.log`, along with many other files that may also be interesting. ** Attachment added: "archive.zip" https://bugs.launchpad.net/ubuntu/+source/snapd/+bug/2043820/+attachment/5745887/+files/archive.zip -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2043820 Title: Unable to contact snap store on Xubuntu from Jammy to Noble Status in firefox package in Ubuntu: Confirmed Status in snapd package in Ubuntu: Confirmed Status in firefox source package in Noble: Confirmed Status in snapd source package in Noble: Confirmed Bug description: When running `do-release-upgrade -d` on Jammy Xubuntu, the upgrade fails consistently at the `Installing the firefox snap` step. This was first detected on Jenkins [1], then reproduced locally with `auto-upgrade-testing`, then finally by manually running a `do- release-upgrade -d` in a VM. [1]: https://platform-qa-jenkins.ps5.ubuntu.com/view/upgrade- list/job/upgrade_ubuntu-jammy-noble-xubuntu-amd64_qemu/7/consoleFull (Jenkins full log attached) ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-release-upgrader-core 1:22.04.17 ProcVersionSignature: User Name 5.15.0-88.98-generic 5.15.126 Uname: Linux 5.15.0-88-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: XFCE Date: Fri Nov 17 18:24:22 2023 PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2043820/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2043820] Re: Unable to contact snap store on Xubuntu from Jammy to Noble
** Also affects: firefox (Ubuntu Noble) Importance: High Status: Confirmed ** Also affects: snapd (Ubuntu Noble) Importance: Undecided Status: Confirmed ** Changed in: firefox (Ubuntu Noble) Milestone: None => ubuntu-24.04-feature-freeze -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2043820 Title: Unable to contact snap store on Xubuntu from Jammy to Noble Status in firefox package in Ubuntu: Confirmed Status in snapd package in Ubuntu: Confirmed Status in firefox source package in Noble: Confirmed Status in snapd source package in Noble: Confirmed Bug description: When running `do-release-upgrade -d` on Jammy Xubuntu, the upgrade fails consistently at the `Installing the firefox snap` step. This was first detected on Jenkins [1], then reproduced locally with `auto-upgrade-testing`, then finally by manually running a `do- release-upgrade -d` in a VM. [1]: https://platform-qa-jenkins.ps5.ubuntu.com/view/upgrade- list/job/upgrade_ubuntu-jammy-noble-xubuntu-amd64_qemu/7/consoleFull (Jenkins full log attached) ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-release-upgrader-core 1:22.04.17 ProcVersionSignature: User Name 5.15.0-88.98-generic 5.15.126 Uname: Linux 5.15.0-88-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: XFCE Date: Fri Nov 17 18:24:22 2023 PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2043820/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2043820] Re: Unable to contact snap store on Xubuntu from Jammy to Noble
Erich - Do you have /var/log/dist-upgrade/main.log for the system which was being upgraded? That would help us evaluate the failure. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2043820 Title: Unable to contact snap store on Xubuntu from Jammy to Noble Status in firefox package in Ubuntu: Confirmed Status in snapd package in Ubuntu: Confirmed Bug description: When running `do-release-upgrade -d` on Jammy Xubuntu, the upgrade fails consistently at the `Installing the firefox snap` step. This was first detected on Jenkins [1], then reproduced locally with `auto-upgrade-testing`, then finally by manually running a `do- release-upgrade -d` in a VM. [1]: https://platform-qa-jenkins.ps5.ubuntu.com/view/upgrade- list/job/upgrade_ubuntu-jammy-noble-xubuntu-amd64_qemu/7/consoleFull (Jenkins full log attached) ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-release-upgrader-core 1:22.04.17 ProcVersionSignature: User Name 5.15.0-88.98-generic 5.15.126 Uname: Linux 5.15.0-88-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: XFCE Date: Fri Nov 17 18:24:22 2023 PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2043820/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2043820] Re: Unable to contact snap store on Xubuntu from Jammy to Noble
This happened during a test upgrade from Ubuntu Studio 22.04 -> 24.04, but instead of Firefox, it tried to pull-in chromium??? We don't even seed chromium in any way. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2043820 Title: Unable to contact snap store on Xubuntu from Jammy to Noble Status in firefox package in Ubuntu: Confirmed Status in snapd package in Ubuntu: Confirmed Bug description: When running `do-release-upgrade -d` on Jammy Xubuntu, the upgrade fails consistently at the `Installing the firefox snap` step. This was first detected on Jenkins [1], then reproduced locally with `auto-upgrade-testing`, then finally by manually running a `do- release-upgrade -d` in a VM. [1]: https://platform-qa-jenkins.ps5.ubuntu.com/view/upgrade- list/job/upgrade_ubuntu-jammy-noble-xubuntu-amd64_qemu/7/consoleFull (Jenkins full log attached) ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-release-upgrader-core 1:22.04.17 ProcVersionSignature: User Name 5.15.0-88.98-generic 5.15.126 Uname: Linux 5.15.0-88-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: XFCE Date: Fri Nov 17 18:24:22 2023 PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2043820/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2043820] Re: Unable to contact snap store on Xubuntu from Jammy to Noble
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: snapd (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2043820 Title: Unable to contact snap store on Xubuntu from Jammy to Noble Status in firefox package in Ubuntu: Confirmed Status in snapd package in Ubuntu: Confirmed Bug description: When running `do-release-upgrade -d` on Jammy Xubuntu, the upgrade fails consistently at the `Installing the firefox snap` step. This was first detected on Jenkins [1], then reproduced locally with `auto-upgrade-testing`, then finally by manually running a `do- release-upgrade -d` in a VM. [1]: https://platform-qa-jenkins.ps5.ubuntu.com/view/upgrade- list/job/upgrade_ubuntu-jammy-noble-xubuntu-amd64_qemu/7/consoleFull (Jenkins full log attached) ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-release-upgrader-core 1:22.04.17 ProcVersionSignature: User Name 5.15.0-88.98-generic 5.15.126 Uname: Linux 5.15.0-88-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: XFCE Date: Fri Nov 17 18:24:22 2023 PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2043820/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2043820] Re: Unable to contact snap store on Xubuntu from Jammy to Noble
So the script here fails to run snap info firefox It was pointed out it managed to upgrade the chromium snap before it, so not sure what's going on, this seems like a job for the snapd team to investigate. ** Package changed: ubuntu-release-upgrader (Ubuntu) => snapd (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2043820 Title: Unable to contact snap store on Xubuntu from Jammy to Noble Status in firefox package in Ubuntu: Confirmed Status in snapd package in Ubuntu: New Bug description: When running `do-release-upgrade -d` on Jammy Xubuntu, the upgrade fails consistently at the `Installing the firefox snap` step. This was first detected on Jenkins [1], then reproduced locally with `auto-upgrade-testing`, then finally by manually running a `do- release-upgrade -d` in a VM. [1]: https://platform-qa-jenkins.ps5.ubuntu.com/view/upgrade- list/job/upgrade_ubuntu-jammy-noble-xubuntu-amd64_qemu/7/consoleFull (Jenkins full log attached) ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-release-upgrader-core 1:22.04.17 ProcVersionSignature: User Name 5.15.0-88.98-generic 5.15.126 Uname: Linux 5.15.0-88-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: XFCE Date: Fri Nov 17 18:24:22 2023 PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2043820/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2043820] Re: Unable to contact snap store on Xubuntu from Jammy to Noble
** Tags added: rls-nn-incoming -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2043820 Title: Unable to contact snap store on Xubuntu from Jammy to Noble Status in firefox package in Ubuntu: Confirmed Status in ubuntu-release-upgrader package in Ubuntu: New Bug description: When running `do-release-upgrade -d` on Jammy Xubuntu, the upgrade fails consistently at the `Installing the firefox snap` step. This was first detected on Jenkins [1], then reproduced locally with `auto-upgrade-testing`, then finally by manually running a `do- release-upgrade -d` in a VM. [1]: https://platform-qa-jenkins.ps5.ubuntu.com/view/upgrade- list/job/upgrade_ubuntu-jammy-noble-xubuntu-amd64_qemu/7/consoleFull (Jenkins full log attached) ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-release-upgrader-core 1:22.04.17 ProcVersionSignature: User Name 5.15.0-88.98-generic 5.15.126 Uname: Linux 5.15.0-88-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: XFCE Date: Fri Nov 17 18:24:22 2023 PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2043820/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2043820] Re: Unable to contact snap store on Xubuntu from Jammy to Noble
Looking at the log files this is happening when installing the firefox deb so the problem is likely there. 06:31:33 Selecting previously unselected package firefox. 06:31:33 Preparing to unpack .../26-firefox_1%3a1snap1-0ubuntu5_amd64.deb ... 06:31:33 => Installing the firefox snap 06:31:33 ==> Checking connectivity with the snap store 06:32:06 ===> Unable to contact the store, trying every minute for the next 30 minutes 06:47:28 ===> Still unable to contact the store, trying for another 20 minutes 07:02:51 ===> Still unable to contact the store, trying for another 10 minutes 07:16:00 Build timed out (after 60 minutes). Marking the build as failed. ** Also affects: firefox (Ubuntu) Importance: Undecided Status: New ** Changed in: firefox (Ubuntu) Status: New => Confirmed ** Changed in: firefox (Ubuntu) Importance: Undecided => High ** Tags added: cuqa-automated-testing -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2043820 Title: Unable to contact snap store on Xubuntu from Jammy to Noble Status in firefox package in Ubuntu: Confirmed Status in ubuntu-release-upgrader package in Ubuntu: New Bug description: When running `do-release-upgrade -d` on Jammy Xubuntu, the upgrade fails consistently at the `Installing the firefox snap` step. This was first detected on Jenkins [1], then reproduced locally with `auto-upgrade-testing`, then finally by manually running a `do- release-upgrade -d` in a VM. [1]: https://platform-qa-jenkins.ps5.ubuntu.com/view/upgrade- list/job/upgrade_ubuntu-jammy-noble-xubuntu-amd64_qemu/7/consoleFull (Jenkins full log attached) ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-release-upgrader-core 1:22.04.17 ProcVersionSignature: User Name 5.15.0-88.98-generic 5.15.126 Uname: Linux 5.15.0-88-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: XFCE Date: Fri Nov 17 18:24:22 2023 PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2043820/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
