Hi,
I’m trying to create an account and see a message like “Whoops, looks like
something went wrong”. I have observed the logs larval.log file while
registering to the application and I have observed a thrift exception as
follows. Should I install Thrift separately and start the process?
Hello,
A few days back I almost reported about the same issue and Marcus suggested
me to try #5 troubleshooting steps (from installation guide), "ps wwwaux |
grep api-orch", ip address and port, but the issue wasn't resolved. So I
would like share my laravel.log file as well.
Thanks,
Keerthi
Hello Suresh,
I will try to be more precise as I'm learning to interpret the logs. From
the error message, I noticed that it couldn't instantiate Airavata client
and as a result I verified open ports and keycloak url is working and
there are no errors in keycloak logs as well. Is there something
Hi Sai. Keerthi,
I would like to request you to improve error messages. It could be messages
like “Unable to instantiate Airavata IamAdminServices Client” indicate to us
few developers that it is related to a connection issue with IAM service and we
immediately look for if IAM service is up. I
The PGA log file is /var/www/portals/default/app/storage/logs/laravel.log
What sort of error message are you getting?
> On Mar 12, 2019, at 1:06 AM, Achanta, Sai Rohith wrote:
>
> Killing all the Helix related processes and then trying Helix configuration
> worked well. I was able to run the
Hello,
A few days back I almost reported about the same issue and Marcus suggested
me to try #5 troubleshooting steps (from installation guide), "ps wwwaux |
grep api-orch", ip address and port, but the issue wasn't resolved. So I
would like share my laravel.log file as well.
Thanks,
Keerthi