Allura relies on Solr for indexing & searching many items, and the error you
got is from your Solr instance. The most specific part seems to be
`AccessDeniedException: /opt/solr/server/solr/allura/data/snapshot_metadata` I
would check what the directory permissions are for each directory
Screenshot
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** [tickets:#8365] Error after create first ticket**
**Status:** open
**Milestone:** unreleased
**Created:** Wed Jun 10, 2020 11:09 PM UTC by RemiZOffAlex
**Last Updated:** Wed Jun 10, 2020 11:09 PM UTC
**Owner:** nobody
**Attachments:**
-
---
** [tickets:#8365] Error after create first ticket**
**Status:** open
**Milestone:** unreleased
**Created:** Wed Jun 10, 2020 11:09 PM UTC by RemiZOffAlex
**Last Updated:** Wed Jun 10, 2020 11:09 PM UTC
**Owner:** nobody
**Attachments:**
-