Hi Julio,
I apologize for singling out Norman's comment. That was unnecessary. From now
on I will limit myself to pointing out positive examples.
I agree that it's better not to make grumpy comments in the first place. I will
think twice in future.
One thing I would say is that, as a maker of software myself, I want more
feedback, positive and negative. And I especially want to know when I break
something. (This is not to say that you should love my grumpy comments. I'm
only describing my approach. Yours is up to you.) So if a user can only manage
a grumpy comment, I welcome it the way Adam does in the other repo. Because if
I don't, I produce more people who are silently throwing their mouse against
the wall after a two-hour troubleshooting session. And this is not what I want.
Again, just in case: I'm pointing out my approach as a positive example. I'm
not saying that you should do it like that. I'm not saying your way is wrong.
I'm not saying my grumpy comment was right. I'm not trying to embarrass
anybody. (Although my first email came across that way and I'm sorry for that.)
Best,
Richard
> On 14 May 2022, at 20:34, julio cesar sanchez wrote:
>
> Being grumpy causes more grumpiness. You can start by not being grumpy to
> unpaid volunteers that are dedicating a considerable amount of their spare
> time to maintain the tools you use for free.
> I see Norman’s comment totally correct, we make breaking changes every year
> on every major version. If your problem is related to the whitelist name
> change, the fix should be as easy as uninstalling the plugin. That would
> have happened even if the name didn’t change because the plugin was
> integrated into the platform, so you would have to uninstall the plugin
> anyway.
>
> He invites you to the mail list to discuss how we can improve the release
> process to make breaking changes easier to manage and instead of proposing
> constructive things like creating an upgrade guide, you bring more
> grumpiness by commenting how we should answer to grumpy users and try to
> embarrass him in front of the list.
>
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