Hello Scott,
Thank you so much for your response. Yes, this is the exact way it is been
managed currently.
Thing is, we need to improve customer experience and reduce customer
service reps work. The current approach is working but it totally depends
on business to business. Some of them may leave
Thanks Sharan for the update.
Thanks & Regards
--
Deepak Dixit
ofbiz.apache.org
On Sat, Mar 9, 2019 at 10:30 PM Sharan Foga wrote:
> Hi All
>
> I’ve seen a bit of Jira activity happening today so a quick note to let
> you know that there is some Jira maintenance planned for tomorrow (Sunday)
>
The ability to create a return doesn't necessarily mean that return will be
accepted. IMO this is a business process where human intervention is
required in order to maintain good customer relations. Approving/declining
RMAs depend on a number of factors including:
- the reason for return
- lengt
Hello Suraj,
You have presented a good solution but IMHO maintaining OrderItemAssoc
records wouldn't work in all the cases. I mean what would happen if there
is a Buy 3 Get 1 promotion?
I would recommend to Prorate the discount while order creation and the same
discounted amount should be credite
