Re: Check for Updates broken?

2018-11-16 Thread Dave Fisher
Hi -

These IPs are the same as www.apache.org

I can only think that there is something flakey on one of these two.

I would suggest discussing with Infra on Hipchat.

Regards,
Dave

> On Nov 16, 2018, at 3:36 PM, Pedro Lino  wrote:
> 
> Hi Andrea, all
> 
> I don't know if this is relevant but ping to 40.79.78.1 does not work. I can 
> only send/receive packets to/from 95.216.24.32
> 
> Regards,
> Pedro
> 
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Re: Check for Updates broken?

2018-11-16 Thread Pedro Lino
Hi Andrea, all

I don't know if this is relevant but ping to 40.79.78.1 does not work. I can 
only send/receive packets to/from 95.216.24.32

Regards,
Pedro

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Re: Check for Updates broken?

2018-11-16 Thread Matthias Seidel
Hi Andrea,

Am 16.11.18 um 23:40 schrieb Andrea Pescetti:
> Pedro Lino wrote:
>> Can you check the logs on the server if it received any pings from
>> 4.1.4?
>
> I don't have access to server logs or any kind of statistics; but I
> recall someone (Matthias?) monitoring how much traffic we got from
> older versions, so maybe someone has access to them.

I only have access to Google Analytics for openoffice.org and
openoffice.apache.org.
All I can see there are users constantly updating from older versions
via update feed.
This tells me, that some people can connect to the update server
(obviously you can). Other (like me) can not.

ooo-updates.apache.org seems to be a subdomain from Apache, maybe Infra
has more insight?

Regards,

   Matthias

>
> Regards,
>   Andrea.
>
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Re: Check for Updates broken?

2018-11-16 Thread Andrea Pescetti

Pedro Lino wrote:

Can you check the logs on the server if it received any pings from 4.1.4?


I don't have access to server logs or any kind of statistics; but I 
recall someone (Matthias?) monitoring how much traffic we got from older 
versions, so maybe someone has access to them.


Regards,
  Andrea.

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Re: [vote] OpenOffice Release Candidate 4.1.6 RC1 - Vote resolution

2018-11-16 Thread Kay Schenk



On 11/14/2018 01:09 PM, Marcus wrote:

Am 14.11.18 um 18:05 schrieb Kay Schenk:
I got started a little on this yesterday. Maybe some guidance on fixed 
bugs that need emphasis and any dictionary updates and anything else. 
I have some time this week here and there.


thanks Kay, this would be great. If you want I can check the notes and 
integrate the final version within the download webpage on Saturday.


Marcus


Hi Marcus. Yes, please check. The bug list is rather short and I just 
pulled out a few to highlight. I think the rest of the format can remain 
as it was for 4.1.5. If you need the red caveat line removed let me 
know, or feel free to do this.







On 11/11/2018 07:13 AM, Peter Kovacs wrote:

I think the next topic is writing release notes.

https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.1.6+Release+Notes 




Who is available for this? The release blocker 4.1.6 "+" is telling you
what is in the release.

There is one exception. One Bug about updates is about our update
facility, and has no relevance to the Code.


All the Best

Peter

On 11.11.18 15:58, Peter Kovacs wrote:

Formating was fine in my Email client...

Wired. I just copied it quickly from a calc sheet. I upload it on the
release page.

All the best

Peter

On 11.11.18 11:56, Matthias Seidel wrote:

Hi Peter,

Am 10.11.18 um 14:06 schrieb Peter Kovacs:

Thanks for your efforts and participation. It is no issue if you are
early or late. Important is that you believe in the release.

We have following test results:

*Who* *Passed* *Binding* *Windows* *
* *Linunx* *
* *MacOs* *
* *Language Attention* *Specials*



*Binary* *Source* *Binary* *Source* *Binary* 
*Source*


khirano 1
1




Japanese
Andrea 1 1

1 1

Italian
Marcus 1 1 1
1


US / German
Matthias 1 1 1 1 1



Included 32 bit Linux
Josef 1


1




Pedro 1
1
1 1

US / Portugese
Jim 1 1

1 1 1 1
Included 32 bit Linux
*summary* *7* *4* *4* *1* *6* *3* *1* *1*

Formatting is a bit weird...




We have the necessary Binding votes. All Target systems have been 
tested

from source and binary. We have a test coverage on diverse Languages.

The Vote has been made in favor for Release.

Great, then let us get this thing out! ;-)

Follow the steps described here:
https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.1.6

Regards,

    Matthias


All the Best

Peter

On 09.11.18 01:25, Kazunari Hirano wrote:

Hi Peter and all,

+1
The Release Candidate 1 for 4.1.6 has passed my tests.

I am sorry but I am late.

I installed japanese version and en-GB langpack on my Windows 10 
machine.


They looks good.

Thanks.

khirano


On Thu, Nov 1, 2018 at 3:52 PM Peter Kovacs  
wrote:



Let's try again.


Welcome to the vote on Release Candidate 1 for the 4.1.6 Release.

The vote will close on Wednesday the 7.11.2018.

The binaries and the source for testing are to be taken from:
https://dist.apache.org/repos/dist/dev/openoffice/4.1.6-RC1/

We follow the policy for the Apache policy on Release Approval at
http://www.apache.org/legal/release-policy.html#release-approval

In order to create a binding vote individuals are REQUIRED to

 * download all signed _source code_ packages onto their own 
hardware,


 * verify that they meet all requirements of ASF policy on 
releases

 as described below,

 * validate all cryptographic signatures,

 * compile as provided, and test the result on their own 
platform.


In order to create a normal vote individuals are REQUIRED to

 * download all signed _binary_ packages onto their own 
hardware,


 * verify that they meet all requirements of ASF policy on 
releases

 as described below,

 * validate all cryptographic signatures,

 * compile as provided, and test the result on their own 
platform.



 



The Release Candidate 1 for 4.1.6 has passed my tests.

[ ] yes / +1

[ ] no / -1

I have tested

Windows Release

 [ ] source / binding

 [ ] binary

Linux Release 32 bit

 [ ] source / binding

 [ ] binary

Linux Release 64 bit

 [ ] source / binding

 [ ] binary

MacOSX Release

 [ ] source / binding

 [ ] binary



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Re: Check for Updates broken?

2018-11-16 Thread Pedro Lino
Hi Andrea, Branko, all

> On November 16, 2018 at 8:25 PM Andrea Pescetti  wrote:

> Just restart OpenOffice after each edit and check if now the update 
> server can be found. Then you should go back to the original version of 
> the file to avoid that further testing is influenced by the change.

Tested with both IP adresses. Still didn't work. I am currently running AOO 
4.1.4 under Ubuntu 16.04.5 x64

Can you check the logs on the server if it received any pings from 4.1.4? (I 
can send you my current IP in a personal email if that helps)

Thanks!
Pedro

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Re: Check for Updates broken?

2018-11-16 Thread Andrea Pescetti

Branko Čibej wrote:

I tried this today, just for fun. My curl etc. used the same IPv4 address
as the other published results. Maybe the OO updater picks the other server
and only that one has problems?


In my tests yesterday I tried with both IPs (one at a time) in my hosts 
file and both worked - but, again, connection just works for me.


So indeed we could try that way too: Pedro, can you run
$ sudo gedit /etc/hosts

and append to the bottom, one at a time (so, alternative to each other, 
never together), the two following lines?


40.79.78.1 ooo-updates.apache.org

95.216.24.32 ooo-updates.apache.org

Just restart OpenOffice after each edit and check if now the update 
server can be found. Then you should go back to the original version of 
the file to avoid that further testing is influenced by the change.


Regards,
  Andrea.

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Re: Check for Updates broken?

2018-11-16 Thread Branko Čibej
On Fri, 16 Nov 2018, 17:02 Andrea Pescetti  Pedro Lino wrote:
> >> On November 16, 2018 at 11:54 AM Andrea Pescetti wrote:
> >> $ curl https://ooo-updates.apache.org/aoo416/check.Update
> >
> > 
> > 
> > http://installation.openoffice.org/description";>
> > 
>
> The network diagnostics are absolutely perfect (the fact that ncat had
> to be terminated meant that it had managed to connect and it was waiting
> for input, so that one is good too).
>
> In particular, the last output above shows that you can successfully
> download the update feed to your computer. You can replace "416" in the
> URL with the OpenOffice version you are actually running if you wish to
> be 100% sure. In this case you will get a longer XML file for 4.1.4 and
> earlier, since for 4.1.6 (and 4.1.5 as of today) we have the short empty
> feed shown above, but for earlier versions we have the full update
> information.
>
> Is the behavior above consistent? Like, if you alternate 5 times the
> "curl, open OpenOffice, try updates, close OpenOffice" sequence, does
> curl always succeed and OpenOffice always fail in downloading the feed?
>
> If yes, can you provide your OpenOffice version and Ubuntu version, so
> that I can test with the same versions and see if I start seeing errors?
>
> Regards,
>Andrea.



I tried this today, just for fun. My curl etc. used the same IPv4 address
as the other published results. Maybe the OO updater picks the other server
and only that one has problems?

-- Brane


Re: Check for Updates broken?

2018-11-16 Thread Pedro Lino


> On November 16, 2018 at 4:02 PM Andrea Pescetti  wrote:

> In particular, the last output above shows that you can successfully 
> download the update feed to your computer. You can replace "416" in the 
> URL with the OpenOffice version you are actually running if you wish to 
> be 100% sure. In this case you will get a longer XML file for 4.1.4 and 
> earlier, since for 4.1.6 (and 4.1.5 as of today) we have the short empty 
> feed shown above, but for earlier versions we have the full update 
> information.

Yes, it worked for 414 as expected

> 
> Is the behavior above consistent? Like, if you alternate 5 times the 
> "curl, open OpenOffice, try updates, close OpenOffice" sequence, does 
> curl always succeed and OpenOffice always fail in downloading the feed?

Yes, it is consistent. I tested 5 times. curl always succeeds, Check always 
fails.
I would be surprised if I got success With Check. It hasn't been working for 
very long (weeks?)
 
> If yes, can you provide your OpenOffice version and Ubuntu version, so 
> that I can test with the same versions and see if I start seeing errors?

I was testing with 4.1.5
AOO415m1(Build:9789)  -  Rev. 1817496
2017-12-11 15:46 - Linux x86_64

but the same happens with 4.1.4 and 4.1.6RC1

On this PC I'm running Ubuntu 18.04.1 LTS (Linux Lino-OptiPlex-790 
4.15.0-39-generic #42-Ubuntu SMP Tue Oct 23 15:48:01 UTC 2018 x86_64 x86_64 
x86_64 GNU/Linux)

but the same happens under Windows 7 Pro x64 and Ubuntu 16.04.5 x64

Regards,
Pedro

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Re: Check for Updates broken?

2018-11-16 Thread Andrea Pescetti

Pedro Lino wrote:

On November 16, 2018 at 11:54 AM Andrea Pescetti wrote:
$ curl https://ooo-updates.apache.org/aoo416/check.Update




http://installation.openoffice.org/description";>



The network diagnostics are absolutely perfect (the fact that ncat had 
to be terminated meant that it had managed to connect and it was waiting 
for input, so that one is good too).


In particular, the last output above shows that you can successfully 
download the update feed to your computer. You can replace "416" in the 
URL with the OpenOffice version you are actually running if you wish to 
be 100% sure. In this case you will get a longer XML file for 4.1.4 and 
earlier, since for 4.1.6 (and 4.1.5 as of today) we have the short empty 
feed shown above, but for earlier versions we have the full update 
information.


Is the behavior above consistent? Like, if you alternate 5 times the 
"curl, open OpenOffice, try updates, close OpenOffice" sequence, does 
curl always succeed and OpenOffice always fail in downloading the feed?


If yes, can you provide your OpenOffice version and Ubuntu version, so 
that I can test with the same versions and see if I start seeing errors?


Regards,
  Andrea.

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Re: Check for Updates broken?

2018-11-16 Thread Pedro Lino
> On November 16, 2018 at 11:54 AM Andrea Pescetti  wrote:

> Can you provide output of the following commands?
> 
> $ host ooo-updates.apache.org

ooo-updates.apache.org has address 40.79.78.1
ooo-updates.apache.org has address 95.216.24.32
ooo-updates.apache.org has IPv6 address 2a01:4f9:2a:185f::2
ooo-updates.apache.org mail is handled by 10 mx1-lw-us.apache.org.
ooo-updates.apache.org mail is handled by 10 mx1-lw-eu.apache.org.

 
> $ traceroute ooo-updates.apache.org

  1   10.14.200.253  0,781ms  0,762ms  0,784ms 
  2   172.20.160.130  6,994ms  7,097ms  7,069ms 
  3   172.26.5.98  7,297ms  7,272ms  7,217ms 
  4   172.26.5.102  7,813ms  7,214ms  7,282ms 
  5   89.115.229.50  7,945ms  7,442ms  7,484ms 
  6   213.30.41.107  8,786ms  8,535ms  8,368ms 
  7   195.10.57.9  13,527ms  13,329ms  13,600ms 
  8   195.2.30.230  22,605ms  22,097ms  21,585ms 
  9   195.2.30.85  21,602ms  21,385ms  21,541ms 
 10   80.239.128.181  21,119ms  20,662ms  20,775ms 
 11   62.115.139.142  74,831ms  74,266ms  74,852ms 
 12   62.115.123.12  79,536ms  78,767ms  79,159ms 
 13   62.115.138.236  77,503ms  76,979ms  77,420ms 
 14   80.91.246.85  80,889ms  78,677ms  78,648ms 
 15   213.248.66.77  79,809ms  79,104ms  78,957ms 
 16   213.239.224.26  76,883ms  76,297ms  76,402ms 
 17   213.239.224.138  79,299ms  78,710ms  78,084ms 
 18   95.216.24.32  75,832ms  75,126ms  75,984ms 


> $ ncat ooo-updates.apache.org 443 # If it is still running after 30  seconds, 
> abort with CTRL-C

No output. Aborted after 30"

> $ curl https://ooo-updates.apache.org/





Apache OpenOffice Product Update Service for installed AOO (4.0 and 
later) instances


Apache OpenOffice Product Update Service for installed AOO (4.0 and 
later) instances
Folder containing update service feeds for users performing the update 
check and getting the message about an available new version.


 
> $ curl https://ooo-updates.apache.org/aoo416/check.Update



http://installation.openoffice.org/description";>


 
> Note that the traceroute output will contain some information on your 
> (home or office) network structure. You may omit the first lines if you 
> consider this to be sensitive information.

Thank you for the warning. I have no problem.

> If you are using IPv6, I would also give this a try: disable IPv6, and 
> retry the OpenOffice check, then enable IPv6 again.

Disabled IPv6. Check still fails.

> If it's easier for you, you can also copy this discussion to one of the 
> Bugzilla issues about this bug, but I'd rather avoid asking everybody to 
> do a test until we have more specific information.

Whatever is more efficient. Emailing to this list seems to be the most 
responsive channel these days ;)

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Re: Check for Updates broken?

2018-11-16 Thread Andrea Pescetti

Pedro Lino wrote:

I receive the error message daily on any computer I use,regardless of location, 
AOO version or OS (Windows 7 or Ubuntu)
This happens with a fresh profile or any profile.


OK, let's try with Ubuntu (but you can run the equivalent commands on 
Windows too).


Can you provide output of the following commands?

$ host ooo-updates.apache.org

$ traceroute ooo-updates.apache.org

$ ncat ooo-updates.apache.org 443 # If it is still running after 30 
seconds, abort with CTRL-C


$ curl https://ooo-updates.apache.org/

$ curl https://ooo-updates.apache.org/aoo416/check.Update

Note that the traceroute output will contain some information on your 
(home or office) network structure. You may omit the first lines if you 
consider this to be sensitive information.


If you are using IPv6, I would also give this a try: disable IPv6, and 
retry the OpenOffice check, then enable IPv6 again.


If it's easier for you, you can also copy this discussion to one of the 
Bugzilla issues about this bug, but I'd rather avoid asking everybody to 
do a test until we have more specific information.


Regards,
  Andrea.

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Re: Check for Updates broken?

2018-11-16 Thread Pedro Lino
Hi Andrea, all
> On November 16, 2018 at 12:10 AM Andrea Pescetti  wrote:

> If someone can provide a predictable way to reproduce the issue 
> consistently, solving it will likely be trivial.

I receive the error message daily on any computer I use,regardless of location, 
AOO version or OS (Windows 7 or Ubuntu)
This happens with a fresh profile or any profile.

I'm surprised it's not reproducible for others. I assumed this was a server 
side malfunction.

Is there any command I can run to help fixing this?

Regards,
Pedro

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