New QA Volunteers

2013-01-16 Thread Rob Weir
We've got a bunch of new volunteers on the QA list.   They've gone
through the orientation pages on the website and I've encouraged them
to take a batch of defect reports (appropriate to their testing
platform) and review them.  I'm hoping we can clear out some of the
backlog of unconfirmed reports that accumulated, much of it before the
Apache project started.

It is natural to expect that mistakes will be made, in classifying
defects, indicating the resolution, distinguishing what is and isn't a
bug versus an enhancement, etc.  Everyone new tends to make these
errors at first.  And since we have a lot of new volunteers we'll
certainly see a few of these kinds of errors.   So I ask for your
patience as they come up to speed.  Any gentle correction and
encouragement you can offer them when you see an error is also greatly
appreciated.

Regards,

-Rob


Re: New QA Volunteers

2013-01-16 Thread Kay Schenk



On 01/16/2013 01:34 PM, Rob Weir wrote:

We've got a bunch of new volunteers on the QA list.   They've gone
through the orientation pages on the website and I've encouraged them
to take a batch of defect reports (appropriate to their testing
platform) and review them.  I'm hoping we can clear out some of the
backlog of unconfirmed reports that accumulated, much of it before the
Apache project started.

It is natural to expect that mistakes will be made, in classifying
defects, indicating the resolution, distinguishing what is and isn't a
bug versus an enhancement, etc.  Everyone new tends to make these
errors at first.  And since we have a lot of new volunteers we'll
certainly see a few of these kinds of errors.   So I ask for your
patience as they come up to speed.  Any gentle correction and
encouragement you can offer them when you see an error is also greatly
appreciated.

Regards,

-Rob


The fact that we have a bunch of new volunteers for QA is great news 
IMO! Your advice noted.






--

MzK

No act of kindness, no matter how small, is ever wasted.
 -- Aesop