Re: English dictionary (Re: 2015 -- Our 30th Anniversary)
Wrong answer.The end user should not have to fix anything it should work when the product is downloaded or the application should not be included in the download. It worked without difficulty prior to the latest version being released. I sent true end users to download the software , they downloaded the software and the spell check dictionary did not work. This damages our credibility as an alternative solution to pay for products that are available. What is the timeline for the download to be corrected? Alphonso Whitfield III 912-590-6266 Sales Office 912-590-6139 Ops Center i...@thevitalportal.com Vital Inc. 315 Plant Ave Suite E Waycross, Georgia 31501 - Original Message - From: Andrea Pescetti pesce...@apache.org To: dev@openoffice.apache.org, market...@openoffice.apache.org Sent: Monday, October 27, 2014 4:44:54 PM Subject: English dictionary (Re: 2015 -- Our 30th Anniversary) On 27/10/2014 Alphonso Whitfield III wrote: When is the English language dictionary going to be fixed in the spell checker application? The English dictionary is not supposed to be fixed since it already works. If it doesn't work for you, try resettin your user profile. There are plenty of explanations around, see for example https://forum.openoffice.org/en/forum/viewtopic.php?t=12426 Note that your comment has nothing to do with the original topic of this discussion. Please do change at least the subject (and possibly start a new discussion instead of replying to an existing one). Regards, Andrea. - To unsubscribe, e-mail: marketing-unsubscr...@openoffice.apache.org For additional commands, e-mail: marketing-h...@openoffice.apache.org
RE: English dictionary (Re: 2015 -- Our 30th Anniversary)
There is no wrong answer here. The question is, do you want to fix your immediate problem, or are you willing to wait until there is something in the installer to destroy your profile every time you install an update, or something else? Andrea described the state of affairs and the options for working around it that are available now. Let's look a little deeper. There are occasions where the user profile carries information that causes opening of an application to fail because of a document-recovery failure or other corruption of previous work. There may also be problems because an user profile is corrupted in some manner, all by itself. This is because some sort of corruption happened already, and restarting doesn't improve matters. If we could tell that this was the case in the software, OpenOffice could request permission to fix it immediately on it being detected. It would not have anything to do with installing updates. (The reason for engaging users is that there may be other consequences if the fix involves deleting the user profile or destruction of autosave material.) Alternatively, there could be some sort of option in the current document-recovery-failure message to ask if the user profile should be reset. I.e., give the user a way to break out of the problem by selecting a don't recover option on the dialog, or something. Again, this has nothing to do with giving magical powers to the installer. This is easy to say. It may be hard to implement. And it requires some volunteers (not just one) to tease it out, come up with fixes, verify the situation by intentionally creating document-recovery problems, and also ensure that the remedy is otherwise benign. That will take volunteers who are equipped to deal with the problem and have both the desire and the opportunity to work on it. I agree that it would be valuable to have such a remedy, and anything that inspires user confidence is important. You might want to find a bug to vote for, such as https://issues.apache.org/ooo/show_bug.cgi?id=71681. Or https://issues.apache.org/ooo/show_bug.cgi?id=61610. There are others (I found over 100 bugzilla entries using search on document recovery. There are many ways for there to be corruption of one kind or another. - Dennis -Original Message- From: Alphonso Whitfield III [mailto:awhitfi...@vital-inet.com] Sent: Monday, October 27, 2014 20:07 To: market...@openoffice.apache.org Cc: dev@openoffice.apache.org Subject: Re: English dictionary (Re: 2015 -- Our 30th Anniversary) Wrong answer.The end user should not have to fix anything it should work when the product is downloaded or the application should not be included in the download. It worked without difficulty prior to the latest version being released. I sent true end users to download the software , they downloaded the software and the spell check dictionary did not work. This damages our credibility as an alternative solution to pay for products that are available. What is the timeline for the download to be corrected? Alphonso Whitfield III 912-590-6266 Sales Office 912-590-6139 Ops Center i...@thevitalportal.com Vital Inc. 315 Plant Ave Suite E Waycross, Georgia 31501 - Original Message - From: Andrea Pescetti pesce...@apache.org To: dev@openoffice.apache.org, market...@openoffice.apache.org Sent: Monday, October 27, 2014 4:44:54 PM Subject: English dictionary (Re: 2015 -- Our 30th Anniversary) On 27/10/2014 Alphonso Whitfield III wrote: When is the English language dictionary going to be fixed in the spell checker application? The English dictionary is not supposed to be fixed since it already works. If it doesn't work for you, try resettin your user profile. There are plenty of explanations around, see for example https://forum.openoffice.org/en/forum/viewtopic.php?t=12426 Note that your comment has nothing to do with the original topic of this discussion. Please do change at least the subject (and possibly start a new discussion instead of replying to an existing one). Regards, Andrea. - To unsubscribe, e-mail: marketing-unsubscr...@openoffice.apache.org For additional commands, e-mail: marketing-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
RE: English dictionary (Re: 2015 -- Our 30th Anniversary) - OOPS
I am even more confusing than usual. Alphonso thinks that the English dictionary is broken, but it does not appear to be and the breakage may be related to some problem in the user profile, as Andrea reported. I confused this simple case with others where the remedy is also to delete the user profile. There's still no wrong answer here, but my response is not relevant to the situation being complained about. -Original Message- From: Dennis E. Hamilton [mailto:dennis.hamil...@acm.org] Sent: Tuesday, October 28, 2014 10:28 To: dev@openoffice.apache.org Subject: RE: English dictionary (Re: 2015 -- Our 30th Anniversary) There is no wrong answer here. The question is, do you want to fix your immediate problem, or are you willing to wait until there is something in the installer to destroy your profile every time you install an update, or something else? Andrea described the state of affairs and the options for working around it that are available now. [ ... ] -Original Message- From: Alphonso Whitfield III [mailto:awhitfi...@vital-inet.com] Sent: Monday, October 27, 2014 20:07 To: market...@openoffice.apache.org Cc: dev@openoffice.apache.org Subject: Re: English dictionary (Re: 2015 -- Our 30th Anniversary) Wrong answer.The end user should not have to fix anything it should work when the product is downloaded or the application should not be included in the download. It worked without difficulty prior to the latest version being released. I sent true end users to download the software , they downloaded the software and the spell check dictionary did not work. This damages our credibility as an alternative solution to pay for products that are available. What is the timeline for the download to be corrected? Alphonso Whitfield III 912-590-6266 Sales Office 912-590-6139 Ops Center i...@thevitalportal.com Vital Inc. 315 Plant Ave Suite E Waycross, Georgia 31501 - Original Message - From: Andrea Pescetti pesce...@apache.org To: dev@openoffice.apache.org, market...@openoffice.apache.org Sent: Monday, October 27, 2014 4:44:54 PM Subject: English dictionary (Re: 2015 -- Our 30th Anniversary) On 27/10/2014 Alphonso Whitfield III wrote: When is the English language dictionary going to be fixed in the spell checker application? The English dictionary is not supposed to be fixed since it already works. If it doesn't work for you, try resettin your user profile. There are plenty of explanations around, see for example https://forum.openoffice.org/en/forum/viewtopic.php?t=12426 Note that your comment has nothing to do with the original topic of this discussion. Please do change at least the subject (and possibly start a new discussion instead of replying to an existing one). Regards, Andrea. - To unsubscribe, e-mail: marketing-unsubscr...@openoffice.apache.org For additional commands, e-mail: marketing-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
