Re: Reporting a problem with the OpenOffice website

[Rory O'Farrell]

On Thu, 25 Sep 2014 09:41:43 -0400
"John Jay"  wrote:

> I am 82 yaers old  and  have been using Open Office for about 7 years.
> 
> Now today  All my letters, memos, family tree, etc. ARE JUST GONE the 
> documents are still there but all else has dispeared - zip, gone.  Would you 
> PLEASE tell me how to get them back.
> 
> Remember I am 82 years old, no computer guru and have no one to turn to to 
> decifer a complicated how to.  So PLEASE make your how to so a child can 
> understand.
> 
> Also my ABC has not worked for about a year - is there a simple, 
> understandable directions to fix this problem.
> 
> John Jay
>
 
The files are still on your computer, most likely the problem is that they 
don't show in OpenOffice's Recent Documents setting. This may be because you 
have upgraded from an earlier version of OO to the current version and the 
current version knows that it has not opened any documents.  If you start up 
OpenOffice and use /File /Open, you can manoeuvre to the directories in which 
the files are stored. Selecting each file in turn will open it and it will now 
show on OO's Recent Documents.  Alternately, at system level (i.e., in Windows, 
if that is what you are using, double clicking on each file ought cause it to 
open in OpenOffice and it should show thereafter on Recent Documents.

If the above advice doesn't work, I suggest you bring your query to the OO user 
help Forum at
https://forum.openoffice.org/en/forum/

To post a query you must register (a.k.a. subscribe) - your first post will be 
moderated as an anti-spam measure so may not show up for some small time.


-- 
Rory O'Farrell 

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Re: Reporting a problem with the OpenOffice website

[Roman Sausarnes]

To help us give you detailed instructions, could you tell us what kind of
operating system you are using?

Is it a Windows machine?

Also, when you say that "the documents are still there but all else has
disappeared," what do you mean by that? Are the documents still on the
computer but you can't open them in OpenOffice, or are they missing from
your computer entirely?

Also, did you just install a new version of OpenOffice? What version are
you using?

Sorry to make you answer so many questions, but any additional information
you can provide us would help us be able to help you.

On Thu, Sep 25, 2014 at 6:41 AM, John Jay  wrote:

> I am 82 yaers old  and  have been using Open Office for about 7 years.
>
> Now today  All my letters, memos, family tree, etc. ARE JUST GONE the
> documents are still there but all else has dispeared - zip, gone.  Would
> you PLEASE tell me how to get them back.
>
> Remember I am 82 years old, no computer guru and have no one to turn to to
> decifer a complicated how to.  So PLEASE make your how to so a child can
> understand.
>
> Also my ABC has not worked for about a year - is there a simple,
> understandable directions to fix this problem.
>
> John Jay
>
>

Reporting a problem with the OpenOffice website

[John Jay]

I am 82 yaers old  and  have been using Open Office for about 7 years.

Now today  All my letters, memos, family tree, etc. ARE JUST GONE the documents 
are still there but all else has dispeared - zip, gone.  Would you PLEASE tell 
me how to get them back.

Remember I am 82 years old, no computer guru and have no one to turn to to 
decifer a complicated how to.  So PLEASE make your how to so a child can 
understand.

Also my ABC has not worked for about a year - is there a simple, understandable 
directions to fix this problem.

John Jay

Re: Reporting a problem with the OpenOffice website

[Rory O'Farrell]

On Thu, 25 Sep 2014 01:31:42 -0500
Alexandro Colorado  wrote:

> Please verify the URL of the website.  The download should come from
> sourceforge otherwise is not from us.
> 
> Malware could have been coming from a different website.
> 
> On 9/24/14, Karen King  wrote:
> > I have used Open Office for several years and have been very pleased
> > with it. I recently recommended OO to a friend and I was horrified that
> > during the download of OO a malware program called Optimizer Pro was also
> > installed on her computer. Neither of us is computer savvy so I used system
> > recovery to return her computer to its pre-OO condition. I was very upset
> > and surprised that this happened. The worst is that she really wants to use
> > OO and now we are afraid to try to download it. 😕
> >
> > Karen King
> > 703-625-6858
> > Arlington VA 22203
> >
> > Sent from my iPhone
> 
> 
> -- 
> Alexandro Colorado
> Apache OpenOffice Contributor
> 882C 4389 3C27 E8DF 41B9  5C4C 1DB7 9D1C 7F4C 2614
> 

To expand on Alexandro's reply, one should download only from
www.openoffice.org/download
which will redirect to SourceForge servers where the files are stored. The 
download will start automatically in about five seconds. Its integrity can be 
checked using the methods setout in
http://www.openoffice.org/download/checksums.html


-- 
Rory O'Farrell 

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Re: Reporting a problem with the OpenOffice website

[Alexandro Colorado]

Please verify the URL of the website.  The download should come from
sourceforge otherwise is not from us.

Malware could have been coming from a different website.

On 9/24/14, Karen King  wrote:
> I have used Open Office for several years and have been very pleased
> with it. I recently recommended OO to a friend and I was horrified that
> during the download of OO a malware program called Optimizer Pro was also
> installed on her computer. Neither of us is computer savvy so I used system
> recovery to return her computer to its pre-OO condition. I was very upset
> and surprised that this happened. The worst is that she really wants to use
> OO and now we are afraid to try to download it. 😕
>
> Karen King
> 703-625-6858
> Arlington VA 22203
>
> Sent from my iPhone


-- 
Alexandro Colorado
Apache OpenOffice Contributor
882C 4389 3C27 E8DF 41B9  5C4C 1DB7 9D1C 7F4C 2614

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Reporting a problem with the OpenOffice website

[Karen King]

I have used Open Office for several years and have been very pleased 
with it. I recently recommended OO to a friend and I was horrified that during 
the download of OO a malware program called Optimizer Pro was also installed on 
her computer. Neither of us is computer savvy so I used system recovery to 
return her computer to its pre-OO condition. I was very upset and surprised 
that this happened. The worst is that she really wants to use OO and now we are 
afraid to try to download it. 😕

Karen King
703-625-6858
Arlington VA 22203 

Sent from my iPhone

Re: Reporting a problem with the OpenOffice website

[Rory O'Farrell]

On Wed, 24 Sep 2014 03:30:51 -0400
Alexandre Laws  wrote:

> I want i refund... I downloaded the app on iphone and not working at all!!! 
> 
> Alexandre
> 

OpenOffice is a free application - from any official site there is no charge 
for it; such official sites are managed by load sharing from
www.openoffice.org/download
by SourceForge where the files are stored.

If you have paid for it, you should apply to the site from which you downloaded 
for any refund you desire, but don't hold your breathe

-- 
Rory O'Farrell 

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Re: Reporting a problem with the OpenOffice website

[Andrea Pescetti]

Alexandre Laws wrote:

I want i refund... I downloaded the app on iphone and not working at all!!!


Can you confirm you refer to the QuickOffice pro application?

https://itunes.apple.com/gb/app/quickoffice-pro/id889011512?mt=8

This mailing list is for the Apache OpenOffice project: 
http://www.openoffice.org/ ; we do not sell anything; we have nothing to 
do with the QuickOffice or QuickOffice pro application. They abuse our 
support channels and claim affiliation with OpenOffice.


Please report the application in the app store where you bought it, 
explaining that it purports a non-existing affiliation with the 
OpenOffice project. This will help our effort to get that application 
delisted.


If you referred to something else... well, just let us know, but we have 
received several reports about QuickOffice recently and I assumed your 
complaint was about QuickOffice too. Again, the Apache OpenOffice 
project has nothing to do with that application and it does not sell 
anything.


Regards,
  Andrea Pescetti - Apache OpenOffice PMC.

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Reporting a problem with the OpenOffice website

[Alexandre Laws]

I want i refund... I downloaded the app on iphone and not working at all!!! 

Alexandre

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Re: Reporting a problem with the OpenOffice website

[Andrea Pescetti]

lore bollo wrote:

I download Open office 4.1 but every think I write is considered
error,i don’t unerstand the problem because i select italian Language
but the problem has remained.


Reset your profile. Instructions in Italian are at
http://s.apache.org/profilo
or search for "Rename [Reset] user profile" in our forum:
https://forum.openoffice.org/

Regards,
  Andrea.

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Reporting a problem with the OpenOffice website

[lore bollo]

I download Open office 4.1 but every think I write is considered error,i don’t 
unerstand the problem because i select italian Language but the problem has 
remained.

lorenzo








Inviata da Windows Mail

Re: Reporting a problem with the OpenOffice website

[Andrea Pescetti]

Forwarding to non-subscribed poster. And see 
http://openoffice.apache.org/license.html for the full license, which 
indeed allows free installation and use. Andrea


On 18/09/2014 Jürgen Lange wrote:

Hello,

Apache OpenOffice is free and you can use it on your or your company's
computer without paying for it. It is legal to use it.

Regards
Jürgen


Am 18.09.2014 um 07:12 schrieb Ibrahim Office:

good morning dev openoffice.apache.org

i have OpenOffice software, and i want to install it for my windows xp
licensed.

but i doubt it is LEGAL TO USE in windows? Or we need license from
OpenOffice.org before installing?


thanks



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Re: Reporting a problem with the OpenOffice website

[F C. Costero]

On Thu, Sep 18, 2014 at 8:30 AM, Campbell Bryan  wrote:

> I have open office 4.1 but can't obtain either access to word or
> publisher. Is this possible? If so how?
>
> C J Bryan
>
> -
> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: dev-h...@openoffice.apache.org
>
> Hello Cambell,
OpenOffice will open Word documents but not those from Publisher. Do you
find you can't open any Word documents at all or just a particular
document? What steps are you taking to open the document(s)?
Francis

Reporting a problem with the OpenOffice website

[Carolyn Carollo]

Items of my toolbar seem to be hidden to the right, & I am unable to move them 
back into the toolbar. I have a Mac OS X 10.6.8
and Open Office 3.4.1. Please advise. chc
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Reporting a problem with the OpenOffice website

[Campbell Bryan]

I have open office 4.1 but can't obtain either access to word or 
publisher. Is this possible? If so how?


C J Bryan

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Re: Reporting a problem with the OpenOffice website

[Jürgen Lange]

Hello,

Apache OpenOffice is free and you can use it on your or your company's 
computer without paying for it. It is legal to use it.


Regards
Jürgen


Am 18.09.2014 um 07:12 schrieb Ibrahim Office:

good morning dev openoffice.apache.org

i have OpenOffice software, and i want to install it for my windows xp
licensed.

but i doubt it is LEGAL TO USE in windows? Or we need license from
OpenOffice.org before installing?

  


thanks






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Reporting a problem with the OpenOffice website

[Ibrahim Office]

good morning dev openoffice.apache.org

i have OpenOffice software, and i want to install it for my windows xp
licensed. 

but i doubt it is LEGAL TO USE in windows? Or we need license from
OpenOffice.org before installing?

 

thanks

Re: Reporting a problem with the OpenOffice website

[Andrea Pescetti]

On 14/09/2014 melena moore wrote:

I was working on my report and it shut down and wanted me to register
again, so I did. EVERYTHING IS GONE. I need to know what happened. I
have LOST weeks of work, I am on a very important deadline in my
department. what exactly happened??? can I get it back?


Hello, I'm sorry to hear this, but hopefully it's something that can be 
solved. Could you give us a couple details?


1) What module were you using? Writer, Calc, Impress, Base? In doubt, 
you can find screenshots here: http://www.openoffice.org/product/


2) What does "Register again" mean? Registration has been disabled in 
OpenOffice for more than 3 years (even though some text still refers to 
it). Do you mean the initial screen where you asked for your name, last 
name and initials?


3) What do you mean by "gone"? Are you trying to open your files this 
way? http://i.imgur.com/p5Qu6ru.png Then it's normal that you don't see 
them listed, but if you search the file (knowing part of its title) from 
the file search facilities offered by your version of Windows you will 
be able to find it again.


Note that we prefer the "users" list (you used the "dev" list) for 
support requests in general. Support requests are answered with higher 
priority there.


Regards,
  Andrea.

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Reporting a problem with the OpenOffice website

[melena moore]

I was working on my report and it shut down and wanted me to register again, so 
I did. EVERYTHING IS GONE. I need to know what happened. I have LOST weeks of 
work, I am on a very important deadline in my department. what exactly 
happened??? can I get it back?

with all due respect.

signed 
an extremely livid customer.

Re: Reporting a problem with the OpenOffice website

[F C. Costero]

On Fri, Sep 12, 2014 at 2:21 PM, Steve Johnson 
wrote:

> Hi
>
> I downloaded openoffice a few years ago and only use it occasionally.
> Each time I use it I am prompted to register it. But when I try, it says it
> needs to be done in a JRE environment.  I have not a clue what that means.
> Would you please explain that for me?
>
> Thanks
> Steve

Hi Steve,
   The registration process is no longer active, so you can just ignore
that. A JRE is a Java Runtime Environment, which is available from
Java.com. It is needed to run a few of the features of OpenOffice. However,
if you haven't run into any other problems, you don't seem to need it. Your
older version of OpenOffice requires and old version of the JRE and I don't
recommend going through the trouble without a reason.
You should consider  getting a more recent version of OpenOffice from
www.openoffice.org. That download process will redirect you to SourceForge
and the download will start automatically. There is no need to click on
anything at SourceForge.
Best regards,
Francis

Reporting a problem with the OpenOffice website

[Steve Johnson]

Hi

I downloaded openoffice a few years ago and only use it occasionally.  Each 
time I use it I am prompted to register it. But when I try, it says it needs to 
be done in a JRE environment.  I have not a clue what that means. Would you 
please explain that for me?

Thanks 
Steve  

Re: Reporting a problem with the OpenOffice website

[Marcus]

Alain, I'm sorry but I don't understand what your problem is.

@All:
Maybe someone who can speak French can help him?

Thanks

Marcus


Am 09/08/2014 10:12 PM, schrieb Alain Vaisse:

Madame, Monsieur,
Impossible de télécharger la version 4.1.1 malgré plusieurs essais.
En pièce jointe la réponse à chaque essai.
Dans l’attente de votre aide.
Sincères salutations
alain.vai...@sfr.fr


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Re: Reporting a problem with the OpenOffice website

[Rory O'Farrell]

On Wed, 10 Sep 2014 09:43:26 -0700
 wrote:

> Hi, The openoffice Calc isn’t allowing to me to add up my amounts. 

Perhaps your data is text not numbers. Try /View /Value Highlighting:
Black is text
Blue in numeric
Green is the result of a expression.

-- 
Rory O'Farrell 

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Reporting a problem with the OpenOffice website

[lcentury]

Hi, The openoffice Calc isn’t allowing to me to add up my amounts. 

Re: Reporting a problem with the OpenOffice website

[FR web forum]

You are on an international mailing list and attachments are stripped.
You must write in english only.
Your question seems to be an end-user problem.
Please post directly to our support forum:
https://forum.openoffice.org/fr
Other users like you can be help you.

- Mail original -
De: "Alain Vaisse" 
À: dev@openoffice.apache.org
Envoyé: Lundi 8 Septembre 2014 22:12:21
Objet: Reporting a problem with the OpenOffice website





Madame, Monsieur, 
Impossible de télécharger la version 4.1.1 malgré plusieurs essais. 
En pièce jointe la réponse à chaque essai. 
Dans l’attente de votre aide. 
Sincères salutations 
alain.vai...@sfr.fr 


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Reporting a problem with the OpenOffice website

[Alain Vaisse]

Madame, Monsieur,
Impossible de télécharger la version 4.1.1 malgré plusieurs essais.
En pièce jointe la réponse à chaque essai.
Dans l’attente de votre aide.
Sincères salutations
alain.vai...@sfr.fr

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Re: Reporting a problem with the OpenOffice website

[Rory O'Farrell]

On Sun, 7 Sep 2014 14:00:29 -0700
Jimmjcpb  wrote:

> The program just keep wanting me to update even though I was happy. I finally 
> gave in and hit the update it took m to the site. Now it keeps not responding 
> and eventually has to recover the document. Can anyone help me? I am a 
> disabled veteran with extreme pain. Please advise
> 
> Thank You
> Jim M.

It is very possible that your installed OpenOffice comes from an unapproved 
site. Such sites unfortunately often include unwanted add-ons so we  recommend 
downloading only from 
http://www.openoffice/org/download
which will redirect to SourceForge servers where the files are stored.

If in any doubt about the integrity of a downloaded file - either as a good 
download or of the file as it left the developers - one can check this by using 
the checksum method as set out here
http://www.openoffice.org/download/checksums.html

OpenOffice does not provide incremental uogrades, so you need to download the 
entire package (about 140 MB, depending on platform)

-- 
Rory O'Farrell 

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Reporting a problem with the OpenOffice website

[Jimmjcpb]

The program just keep wanting me to update even though I was happy. I finally 
gave in and hit the update it took m to the site. Now it keeps not responding 
and eventually has to recover the document. Can anyone help me? I am a disabled 
veteran with extreme pain. Please advise

Thank You
Jim M.


Sent from Yahoo! Mail for Windows 8

Re: Reporting a problem with the OpenOffice website

[Andrea Pescetti]

Alfredo Lerro wrote:

whit the new 4.1.1 my old file not show correct: atlantotec have no
color and is not possible to make il colored! not work no possibility
the logo ist writen whit Randy backer TT
whit this bug all my group ( 50 people) not can work whit version
4.1.1


We can't help you if you don't provide the file. This is a mailing list 
and attachments are stripped. But please open a bug report in Bugzilla 
https://issues.apache.org/ooo (you will need to register) and attach 
your file there, with a meaningful summary/title like "Broken display of 
the attached file with OpenOffice 4.1.1". Please also mention a version 
of OpenOffice that displayed the file correctly (does it work correctly 
in 4.1.0? in 4.0.1? in 4.0.0?) so that we can investigate better.


Regards,
  Andrea.

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Reporting a problem with the OpenOffice website

[Alfredo Lerro]

whit the new 4.1.1 my old file not show correct: atlantotec have no color and 
is not possible to make il colored! not work no possibility  the logo ist 
writen whit Randy backer TT

whit this bug all my group ( 50 people) not can work whit version  4.1.1

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Re: Reporting a problem with the OpenOffice website

[Andrea Pescetti]

On 02/09/2014 stephen wrote:

Please can you solve this catch 22 event.
I have registered on openoffice.org, but have lost my username and
password. ...
Without ths access I cannot place a bug report, and cannot enter a
question in the support forums


You are mentioning three different websites:
- The main site http://www.openoffice.org ; years ago users could 
register there, but this has now been discontinued
- Bugzilla https://issues.apache.org/ooo/ for reporting bugs; you can 
create an account there to post bugs, and you can request a new password 
if you have an active account there.
- Forum https://forum.openoffice.org/ for discussing with other users; 
you may want to start from that one and then report bugs in Bugzilla; 
you can create an account or request a new password.



It seems the lost password option needs to be changed to have just the
email address.


If the above is not clear, please send the exact link to the web page 
where you see the issue. We have many websites and it's difficult for us 
to help unless we have the exact link.


Regards,
  Andrea.

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Reporting a problem with the OpenOffice website

[stephen]

Please can you solve this catch 22 event.
I have registered on openoffice.org, but have lost my username and password.
So I cannot get a new password as I need both username and email address 
to apply for one!


Normally I would only need a email address for this, as I am the only 
one with access to my email box.


Without ths access I cannot place a bug report, and cannot enter a 
question in the support forums about the failures in 'Base' which I have 
found.


It seems the lost password option needs to be changed to have just the 
email address.


Stephen Adams.

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Re: Reporting a problem with the OpenOffice website

[FR web forum]

That's happen when you download from official website?

- Mail original -
De: "Trevor Roberts" 
À: dev@openoffice.apache.org
Envoyé: Samedi 30 Août 2014 16:06:26
Objet: Reporting a problem with the OpenOffice website

On two attempts  to download OpenOffice on each occasion AVG reported and 
removed a virus I have not made a third attempt






Sent from Windows Mail

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Reporting a problem with the OpenOffice website

[Trevor Roberts]

On two attempts  to download OpenOffice on each occasion AVG reported and 
removed a virus I have not made a third attempt






Sent from Windows Mail

Re: Reporting a problem with the OpenOffice website

[Andrea Pescetti]

On 23/08/2014 Alexandro Colorado wrote:

Feel free to try the alternative mirrors links on our download page.
here is one:
http://www.apache.org/dyn/aoo-closer.cgi/openoffice/


This would have been a good suggestion until 4.1.0. But now Apache Infra 
hosts source code at the above URL, not the binaries: with the 
additional languages binaries are too cumbersome to handle for Infra. 
(No, we needn't rehash the "let's change the way we package OpenOffice" 
discussion).


Regards,
  Andrea.

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Reporting a problem with the OpenOffice website - dropdowns

[Judy Jones]

Hi from Australia.

When we use Internet Explorer 9 on Vista Home Premium to open 
http://www.openoffice.org/download/ [or 
http://www.openoffice.org/download/analyze.html], the dropdowns for operating 
system, language and version are empty. 
They are correctly shown if we use the Google Chrome browser.

Also, the "Click to select the table" button does nothing on the analyze page.

Regards, 
Peter and Judy Jones

Contents of Table from http://www.openoffice.org/download/analyze.html 

  Browser variables Values 
  navigator.appCodeName  Mozilla 
  navigator.appName  Microsoft Internet Explorer 
  navigator.appVersion  4.0 (compatible; MSIE 7.0; Windows NT 6.0; 
Trident/5.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.1; .NET CLR 
3.5.30729; .NET CLR 3.0.30729; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; 
.NET4.0C; Zune 4.7; .NET4.0E) 
  navigator.platform  Win32 
  navigator.oscpu  undefined 
  navigator.cpuClass  x86 
  navigator.product  undefined 
  navigator.productSub  undefined 
  navigator.vendor  undefined 
  navigator.vendorSub  undefined 
  navigator.language  undefined 
  navigator.browserLanguage  en-us 
  navigator.userLanguage  en-au 
  navigator.systemLanguage  en-au 
  navigator.userAgent  Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; 
Trident/5.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.1; .NET CLR 
3.5.30729; .NET CLR 3.0.30729; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; 
.NET4.0C; Zune 4.7; .NET4.0E) 
  Debian / Ubuntu / IceWeasel ? No / No / No 
  Stable Release  
  JavaScript functions/variables Values 
  Language ISO code  en-US 
  Language ISO code (from select box)  en-US 
  Release matrix platform position (full)  11 
  Release matrix platform position (lp)  12 
  Release matrix platform array data  y,134 
  Release matrix language array data  en-US,English (US),English 
(US),y,download/index.html 
  UI platform name  Windows (EXE) 
  UI platform name (not supported)   
  Platform (short)  win32 
  URL platform name (full)  Win_x86_install 
  URL platform name (lp)  Win_x86_langpack 
  URL platform name (from select box)  win32 
  Version (from select box)  4.1.1 
  File name (full)  Apache_OpenOffice_4.1.1_Win_x86_install_en-US.exe 
  File name (lp)  Apache_OpenOffice_4.1.1_Win_x86_langpack_en-US.exe 
  File extension  .exe 
  File size (full) (MByte)  134 
  File size (lp) (MByte)  17 
  Release info  Milestone AOO411m6 | Build ID 9775 | SVN r1617669 | 
Released 2014-08-21 
  Download file link (full)  
http://sourceforge.net/projects/openofficeorg.mirror/files/4.1.1/binaries/en-US/Apache_OpenOffice_4.1.1_Win_x86_install_en-US.exe/download
 
  Download file link (lp)  
http://sourceforge.net/projects/openofficeorg.mirror/files/4.1.1/binaries/en-US/Apache_OpenOffice_4.1.1_Win_x86_langpack_en-US.exe/download
 
  Checksum file link (full) (here for MD5)  
http://archive.apache.org/dist/openoffice/4.1.1/binaries/en-US/Apache_OpenOffice_4.1.1_Win_x86_install_en-US.exe.md5
 
  Checksum file link (lp) (here for MD5)  
http://archive.apache.org/dist/openoffice/4.1.1/binaries/en-US/Apache_OpenOffice_4.1.1_Win_x86_langpack_en-US.exe.md5
 
  Base URL to Sourceforge.net  
http://sourceforge.net/projects/openofficeorg.mirror/files/4.1.1/binaries/ 
  Base URL to Apache Archive  
http://archive.apache.org/dist/openoffice/4.1.1 
  getLinkSelection() (download URL)  undefined 
  isLanguageSupported() (true/false) ?  true 
  Show the sub-box (true/false) ?  true 
  General error (true/false) ?  false 

Re: Reporting a problem with the OpenOffice website

[Alexandro Colorado]

Feel free to try the alternative mirrors links on our download page.
here is one:
http://www.apache.org/dyn/aoo-closer.cgi/openoffice/

On 8/23/14, Kurt Hopkins  wrote:
> Hello, I just tried to download the current version (4.1.1 for mac OSX
> 64bit) and the download failed through sourceforge. it tried to contact the
> server then I got the "thank you for downloading" screen, but nothing came
> through. You might want to check it out, I'll try again at another date.
> -
> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: dev-h...@openoffice.apache.org
>
>


-- 
Alexandro Colorado
Apache OpenOffice Contributor
882C 4389 3C27 E8DF 41B9  5C4C 1DB7 9D1C 7F4C 2614

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Reporting a problem with the OpenOffice website

[Kurt Hopkins]

Hello, I just tried to download the current version (4.1.1 for mac OSX 64bit) 
and the download failed through sourceforge. it tried to contact the server 
then I got the "thank you for downloading" screen, but nothing came through. 
You might want to check it out, I'll try again at another date.
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Re: Reporting a problem with the OpenOffice website (Mail 1 of 2)

[Andrea Pescetti]

On 22/08/2014 lj wrote:

When I am trying to download Apache OpenOffice 4.1.1 in Dutch
(Nederlands) I had some strange things on finding the correct downloads.


This was fixed earlier today. You will see the correct links if you 
refresh the page (CRTL-Shift-R or whatever shortcut/command your browser 
uses).


Regards,
  Andrea.

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Re: Reporting a problem with the OpenOffice website (Mail 2 of 2)

[Andrea Pescetti]

On 22/08/2014 lj wrote:

This is the second mail.
I have looked by the other languages and found the "Dutch (Nederlands)"
verion under "Finnish (Suomi)".


This has the same root cause as the first mail, and it was fixed earlier 
today too.


Regards,
  Andrea.

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Reporting a problem with the OpenOffice website (Mail 2 of 2)

[lj]

This is the second mail.

I have looked by the other languages and found the "Dutch 
(Nederlands)" verion under "Finnish (Suomi)".

The downloads were now:
Apache_OpenOffice_4_1_1_Win_x86_install_nl_exe and
Apache_OpenOffice_4_1_1_Win_x86_langpack_nl_exe
These are the "Dutch (Nederlands) version which I have installed.
See the first and second picture.

I think this should be repaired for a better selectionmenu.

With kind regards,
Mr. L.J. Voets.

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Reporting a problem with the OpenOffice website (Mail 1 of 2)

[lj]

When I am trying to download Apache OpenOffice 4.1.1 in Dutch 
(Nederlands) I had some strange things on finding the correct downloads.

I send four pictures made from my browser as documentation.

When I selected "Windows (EXE)""and "Dutch (Nederlands)" there was 
only "4.1.0" as version option.


On the link "Download volledige installatie" (Download complete 
installation) I would have downloaded:

Apache_OpenOffice_4.1.1_Win_x86_install_zh-TW.exe
and that is not the Dutch (Nederlands) version. See the first 
picture. It should end with "_nl.exe".
On the link "Download taalpakket" (Download languagepack) I have the 
same problem. You would have downloaded:

Apache_OpenOffice_4.1.1_Win_x86_langpack_zh-TW.exe
See the second picture.

In the second mail you see the solution I foumd for the language.
I had to split the mail in 2 mails because it was otherwise to big 
for you to recieve.


With kind regards,
Mr. L.J. Voets.

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Re: Reporting a problem with the OpenOffice website

[Alexandro Colorado]

Probably your browser doesnt render the Javascript, please go to the
HTML version of the download page.
Sourceforge is a good mirror:
http://sourceforge.net/projects/openofficeorg.mirror/files/

On 7/30/14, Jodi  wrote:
> I am unable to download the newest version of Open Office by clicking the
> URL.
>
> Jodi
> jod...@embarqmail.com
>


-- 
Alexandro Colorado
Apache OpenOffice Contributor
882C 4389 3C27 E8DF 41B9  5C4C 1DB7 9D1C 7F4C 2614

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Re: Reporting a problem with the OpenOffice website

[Marcus (OOo)]

Am 07/30/2014 07:16 PM, schrieb Jodi:

I am unable to download the newest version of Open Office by clicking the URL.


thanks for your report.

Of course this is not good. But we have too less information to analyze 
whats up. So, please can you open this webpage:


http://www.openoffice.org/download/analyze.html

and do whats written down in the instructions?

Thanks in advance for your help.

Marcus


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Reporting a problem with the OpenOffice website

[Jodi]

I am unable to download the newest version of Open Office by clicking the URL.

Jodi
jod...@embarqmail.com

Re: Reporting a problem with the OpenOffice website

[F C. Costero]

On Mon, Jul 28, 2014 at 11:30 PM, John Jay  wrote:

> Both my ABC with a check mark and my ABC with a squigly line do not work.
>   I CAN NOT use them to check a word spelling.  When using ABC check mark
> it goes to the beginning, I must take one word at a time to be corrected.
>  ABC squigly line put a line under every thing.  Would you please help me
> correct the problem so I can agin enjoy their use.
> John


Hello John,
  Please try resetting your user profile as explained here:
https://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426
and if spell check still does not work, work through the troubleshooting
tutorial here:
https://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426

If you need more help, try asking on the user mailing list or on the user
forum that hosts the links above. Those are better places to get support
than this developers mailing list.
Best regards.
Franics

Reporting a problem with the OpenOffice website

[John Jay]

Both my ABC with a check mark and my ABC with a squigly line do not work.   I 
CAN NOT use them to check a word spelling.  When using ABC check mark it goes 
to the beginning, I must take one word at a time to be corrected.  ABC squigly 
line put a line under every thing.  Would you please help me correct the 
problem so I can agin enjoy their use.
John

Re: Reporting a problem with the OpenOffice website

[Marcus (OOo)]

Am 07/21/2014 10:42 AM, schrieb Oliver-Rainer Wittmann:

Hi,

On 20.07.2014 20:36, Marcus (OOo) wrote:

Am 07/20/2014 06:52 PM, schrieb Carrie Keith:

The system requirements for the Open Office 4.1.0 say "Mac OS X 10.4
(Tiger) or higher" needed, but when I try to install the upgrade on my
Mac OS X 10.6.8 I get an error that says you must have Mac OS X 10.7
or higher.
Something isn't right.


thanks for your hint. That's fixed now. 10.7 is indeed needed since AOO
4.1.0.



The system requirements website linked on our download site [1] still
talks about system requirements for version 4.0 and still has for Mac OS
X the "10.4 (Tiger) or higher" statement.

Can someone take the responsibility to rework these system requirements?

@Marcus, which 'system requirements' did you fix?

[1] http://www.openoffice.org/dev_docs/source/sys_reqs_aoo40.html


I've just replaced the link (from "..._aoo40.html" to "..._aoo41.html") 
but not changed any content.


Marcus


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Re: Reporting a problem with the OpenOffice website

[Oliver-Rainer Wittmann]

Hi,

On 21.07.2014 10:47, Oliver-Rainer Wittmann wrote:

Hi,

On 21.07.2014 10:42, Oliver-Rainer Wittmann wrote:

Hi,

On 20.07.2014 20:36, Marcus (OOo) wrote:

Am 07/20/2014 06:52 PM, schrieb Carrie Keith:

The system requirements for the Open Office 4.1.0 say "Mac OS X 10.4
(Tiger) or higher" needed, but when I try to install the upgrade on my
Mac OS X 10.6.8 I get an error that says you must have Mac OS X 10.7
or higher.
Something isn't right.


thanks for your hint. That's fixed now. 10.7 is indeed needed since AOO
4.1.0.



The system requirements website linked on our download site [1] still
talks about system requirements for version 4.0 and still has for Mac OS
X the "10.4 (Tiger) or higher" statement.

Can someone take the responsibility to rework these system requirements?

@Marcus, which 'system requirements' did you fix?

[1] http://www.openoffice.org/dev_docs/source/sys_reqs_aoo40.html




I found [2] which are linked on our 4.1.0 release blog [3].
May be [2] should be linked on our download site.



Sorry for the noise - [2] is already linked on our download site
Seems to be a browser caching issue on my side that I firstly observed 
that [1] was linked on our download site.


Best regards, Oliver.



[2] http://www.openoffice.org/dev_docs/source/sys_reqs_aoo41.html
[3]
https://blogs.apache.org/OOo/entry/the_apache_openoffice_project_announce


Best regards, Oliver.


Best regards, Oliver.


Marcus

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Re: Reporting a problem with the OpenOffice website

[Oliver-Rainer Wittmann]

Hi,

On 21.07.2014 10:42, Oliver-Rainer Wittmann wrote:

Hi,

On 20.07.2014 20:36, Marcus (OOo) wrote:

Am 07/20/2014 06:52 PM, schrieb Carrie Keith:

The system requirements for the Open Office 4.1.0 say "Mac OS X 10.4
(Tiger) or higher" needed, but when I try to install the upgrade on my
Mac OS X 10.6.8 I get an error that says you must have Mac OS X 10.7
or higher.
Something isn't right.


thanks for your hint. That's fixed now. 10.7 is indeed needed since AOO
4.1.0.



The system requirements website linked on our download site [1] still
talks about system requirements for version 4.0 and still has for Mac OS
X the "10.4 (Tiger) or higher" statement.

Can someone take the responsibility to rework these system requirements?

@Marcus, which 'system requirements' did you fix?

[1] http://www.openoffice.org/dev_docs/source/sys_reqs_aoo40.html




I found [2] which are linked on our 4.1.0 release blog [3].
May be [2] should be linked on our download site.


[2] http://www.openoffice.org/dev_docs/source/sys_reqs_aoo41.html
[3] 
https://blogs.apache.org/OOo/entry/the_apache_openoffice_project_announce



Best regards, Oliver.


Best regards, Oliver.


Marcus

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Re: Reporting a problem with the OpenOffice website

[Oliver-Rainer Wittmann]

Hi,

On 20.07.2014 20:36, Marcus (OOo) wrote:

Am 07/20/2014 06:52 PM, schrieb Carrie Keith:

The system requirements for the Open Office 4.1.0 say "Mac OS X 10.4
(Tiger) or higher" needed, but when I try to install the upgrade on my
Mac OS X 10.6.8 I get an error that says you must have Mac OS X 10.7
or higher.
Something isn't right.


thanks for your hint. That's fixed now. 10.7 is indeed needed since AOO
4.1.0.



The system requirements website linked on our download site [1] still 
talks about system requirements for version 4.0 and still has for Mac OS 
X the "10.4 (Tiger) or higher" statement.


Can someone take the responsibility to rework these system requirements?

@Marcus, which 'system requirements' did you fix?

[1] http://www.openoffice.org/dev_docs/source/sys_reqs_aoo40.html


Best regards, Oliver.


Marcus

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Re: Reporting a problem with the OpenOffice website

[Marcus (OOo)]

Am 07/20/2014 06:52 PM, schrieb Carrie Keith:

The system requirements for the Open Office 4.1.0 say "Mac OS X 10.4 (Tiger) or 
higher" needed, but when I try to install the upgrade on my Mac OS X 10.6.8 I get an 
error that says you must have Mac OS X 10.7 or higher.
Something isn't right.


thanks for your hint. That's fixed now. 10.7 is indeed needed since AOO 
4.1.0.


Marcus

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Reporting a problem with the OpenOffice website

[Carrie Keith]

The system requirements for the Open Office 4.1.0 say "Mac OS X 10.4 (Tiger) or 
higher" needed, but when I try to install the upgrade on my Mac OS X 10.6.8 I 
get an error that says you must have Mac OS X 10.7 or higher.
Something isn't right.
C. Keith
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Re: Reporting a problem with the OpenOffice website

[Marcus (OOo)]

To tell it short:
The virus alert is a false-positive. OpenOffice is not infected by a 
virus but the anti-virus software has a wrong defection.


The following is an excerpt from an answer for another mail:

1. Disable the anti-virus software before downloading OpenOffice.
Only download from the official source:

http://www.openoffice.org/download/

2. For download, do not select open, select Save and place in a 
memorable location (your Download folder, for example).


3. Use any of the procedures for verifying the Download. This code is 
not signed, so you will have to use either the PGP or the MD5/SHA 
verifications. See here for procedures:


http://www.openoffice.org/download/checksums.html

4. In your anti-virus software, see if there is a setting where it will 
only remove or quarantine files after confirmation by you. This will let 
you over-rule it in the future, verifying the file yourself instead.


HTH

Marcus



Am 07/11/2014 11:54 PM, schrieb Brian:

I tried three times to download your product and each time my anti-virus 
prevented it because it had a trojan in the package. This is not good and I 
will mention it to people I know
not to download it.


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Reporting a problem with the OpenOffice website

[Brian]

I tried three times to download your product and each time my anti-virus 
prevented it because it had a trojan in the package. This is not good and I 
will mention it to people I know
not to download it.

Brian

Re: Reporting a problem with the OpenOffice website

[Kay Schenk]

On 07/09/2014 08:39 PM, Oxford wrote:
> My machine will not successfully load OpenOffice new version.

We will need more information from you to help with this problem.
Can you tell us your OS and generally what happened?


> 
> ---
> This email is free from viruses and malware because avast! Antivirus
> protection is active.
> http://www.avast.com
> 
> 
> -
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> 

-- 
-
MzK

"To be trusted is a greater compliment than being loved."
   -- George MacDonald

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Reporting a problem with the OpenOffice website

[Oxford]

My machine will not successfully load OpenOffice new version.

---
This email is free from viruses and malware because avast! Antivirus protection 
is active.
http://www.avast.com


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Re: Reporting a problem with the OpenOffice website

[S. F. D.]

Sorry, I  find all this to  confusing @ my age.  openoffice 4.10, worked 
well, mainly spread sheet.

this was installed about 4 years  ago:  thanks   steve   @ 780-434-0478
===




-Original Message- 
From: Marcus (OOo)

Sent: Monday, July 07, 2014 2:57 PM
To: dev@openoffice.apache.org
Cc: S. F. D.
Subject: Re: Reporting a problem with the OpenOffice website

Am 07/07/2014 08:43 PM, schrieb S. F. D.:
am using Firefox   browser. and appear to be lost  I  use openoffice 
4.10...> can you help  me?  I find the arrow is very touchy or its the 
mouse


it seems you don't have a problem with the website but with the software
itself.

When you give us more information about which steps you do, what you see
and what you expect, then your question on the user's mailing list would
be the best:

http://openoffice.apache.org/mailing-lists.html#users-mailing-list-public

HTH

Marcus 



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Re: Reporting a problem with the OpenOffice website

[Marcus (OOo)]

Am 07/07/2014 08:43 PM, schrieb S. F. D.:

am using Firefox   browser. and appear to be lost  I  use openoffice 4.10

can you help  me?  I find the arrow is very touchy or its the mouse


it seems you don't have a problem with the website but with the software 
itself.


When you give us more information about which steps you do, what you see 
and what you expect, then your question on the user's mailing list would 
be the best:


http://openoffice.apache.org/mailing-lists.html#users-mailing-list-public

HTH

Marcus

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Reporting a problem with the OpenOffice website

[S. F. D.]

am using Firefox   browser. and appear to be lost  I  use openoffice 4.10

can you help  me?  I find the arrow is very touchy or its the mouse

Thanks for your time
.Steve Dasher.  

Re: Reporting a problem with the OpenOffice website

[Oliver-Rainer Wittmann]

Hi,

On 03.07.2014 16:11, martin wrote:

Problem with bookmarks:
I am using the latest open office and experimenting with recreating some
of my files in odt format.

I am having a huge problem with editing a bookmark. I have put a couple
of them in the wrong place but I cannot find a facility to 'view
bookmarks' in order to see where the bookmark is and how I then edit it.

If i single click on the hyperlink it says 'ctrl-click to open hyperlink' 
followed
by the bookmark name. Problem is if I hold ctrl down and click, it just
leads me to the position of the bookmark and I still can't see it to
change or delete it.

My OS is XP V 3.

Any idea?



Use the Built-In tool 'Navigator' - available in the Sidebar, in one of 
the default toolbars and via F5
In the Navigator is a section for Bookmarks. Double-Click on it and the 
text range on which the Bookmark is applied to is selected. Right-Click 
opens a context menu - in a certain sub menu you find 'Delete' and 
'Rename' for the Bookmark.


No need for an external tool from my point of view.


Best regards, Oliver.

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Re: Reporting a problem with the OpenOffice website

[Rory O'Farrell]

On Thu, 03 Jul 2014 15:11:05 +0100
martin  wrote:

> Problem with bookmarks:
> I am using the latest open office and experimenting with recreating some
> of my files in odt format.
> 
> I am having a huge problem with editing a bookmark. I have put a couple
> of them in the wrong place but I cannot find a facility to 'view
> bookmarks' in order to see where the bookmark is and how I then edit it.
> 
> If i single click on the hyperlink it says 'ctrl-click to open hyperlink' 
> followed
> by the bookmark name. Problem is if I hold ctrl down and click, it just
> leads me to the position of the bookmark and I still can't see it to
> change or delete it.
> 
> My OS is XP V 3.
> 
> Any idea? 
> 
> Thanks
> Martin Watt
> 


There is an extension that makes Bookmarks visible, at
http://extensions.openoffice.org/en/project/visiblebookmarks

-- 
Rory O'Farrell 

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Reporting a problem with the OpenOffice website

[martin]

Problem with bookmarks:
I am using the latest open office and experimenting with recreating some
of my files in odt format.

I am having a huge problem with editing a bookmark. I have put a couple
of them in the wrong place but I cannot find a facility to 'view
bookmarks' in order to see where the bookmark is and how I then edit it.

If i single click on the hyperlink it says 'ctrl-click to open hyperlink' 
followed
by the bookmark name. Problem is if I hold ctrl down and click, it just
leads me to the position of the bookmark and I still can't see it to
change or delete it.

My OS is XP V 3.

Any idea? 

Thanks
Martin Watt




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Re: Reporting a problem with the OpenOffice website

[Marcus (OOo)]

Am 06/23/2014 07:46 PM, schrieb Cooler:

I cannot get your program to download and install. I’ve turned off my firewall, 
virus-protection, pop-up blocker, enhanced internet protector, etc., etc., 
etc., in other words I’m wide open but still can’t get it to run, open whatever 
you want to call. I have all the JAVA apps. installed with updates. I could 
some of the features like the apache exe install file but couldn’t get it to 
run after using 7-zip to extract it to it’s own directory and folder, because 
it won’t install an archive file. I am at my wits end as what to do now! I am 
running Win 7 Ultimate, 64 bit (bitlocker enabled). I am using Yahoo enhanced 
for IE 11 as my browser. All security and popup blocker features turned off. 
But still it won’t install. I really like your product and have used it before 
but due to a serious computer crash and having to get a new computer I have not 
been able to get your program, please help me get your program back it’s great 
and I really want to use it again.



I'm not sure if you have downloaded the software already completely and 
successfully, So, maybe it's a good idea to verify the integrity of the 
download file. When you still have the file and know where it is saved 
on your PC, you can read here [1] how to verify the file with hash values.


For your ongoing problems while installing or using the software you 
could report the problem in our users mailing list [2] or support forums 
[3]. Here are many more people that could analyze the problem and give 
you tips towards a solution. Please note that these are all volunteers 
that don't get any money for this work. They do it on their own and 
(mostly) in their spare time.


[1] http://www.openoffice.org/download/checksums.html
[2] 
http://openoffice.apache.org/mailing-lists.html#users-mailing-list-public

[3] https://forum.openoffice.org/en/forum/

HTH

Marcus

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Reporting a problem with the OpenOffice website

[Cooler]

I cannot get your program to download and install. I’ve turned off my firewall, 
virus-protection, pop-up blocker, enhanced internet protector, etc., etc., 
etc., in other words I’m wide open but still can’t get it to run, open whatever 
you want to call. I have all the JAVA apps. installed with updates. I could 
some of the features like the apache exe install file but couldn’t get it to 
run after using 7-zip to extract it to it’s own directory and folder, because 
it won’t install an archive file. I am at my wits end as what to do now! I am 
running Win 7 Ultimate, 64 bit (bitlocker enabled). I am using Yahoo enhanced 
for IE 11 as my browser. All security and popup blocker features turned off. 
But still it won’t install. I really like your product and have used it before 
but due to a serious computer crash and having to get a new computer I have not 
been able to get your program, please help me get your program back it’s great 
and I really want to use it again. 

Thank You. 


Sincerely, 


James E. Mann, SGT. 
(U.S. Army, RET)

Re: Reporting a problem with the OpenOffice website

[Marcus (OOo)]

Am 06/18/2014 05:28 PM, schrieb Kay Schenk:

On Tue, Jun 17, 2014 at 8:25 PM, Sam Rathmann
wrote:


Thanks. Ten four on the reprint ranges. The colors on the cells aren't
background colors or borders. It is a time stamp like feature with red or
blue comment outline



OK, I am not familiar with this at all. So, I'm copying your reply and this
one back to the list. Maybe someone else can help.


for me it sounds like a more special problem than first thought. So, the 
best would be to describe your problem in a forum with much more people 
and therefore better chances to get a solution.


I suggest you post the problem in our support forums [1] that is visited 
by users from all over the world.


Or you can write a mail to "us...@openoffice.apache.org". Like 
"dev@openoffice.apache.org" this is also a mailing list, so make sure 
you have read this first [2].


[1] https://forum.openoffice.org/en/forum/
[2] http://openoffice.apache.org/mailing-lists.html#using-mailing-lists

HTH

Marcus




On Jun 17, 2014, at 6:33 PM, Kay Schenk  wrote:




On 06/17/2014 01:15 PM, Sam Rathmann wrote:

Cannot figure out why I have blue or red boxes on the individual
cells in the spreadsheet program. Please advise how to delete. Call
573-301-1305 CST. Also please advise on print range capabilities.
Thanks


I don't know if you mean the 1) actual background of the cells or
perhaps the 2) borders around the cells?

If 1), select the cells and use Format ->  Background to change
background color of the cells.

If 2), select the cell(s) and use Format ->  Borders to change.

re print ranges--

There's a pretty good guide to Print Ranges in Calc in the Calc Guide -

V3.3



https://wiki.openoffice.org/w/images/2/28/0306CG33-PrintingExportingEmailing.pdf


You might find additional help on this topic from either the Apache
OpenOffice "users" list (see


http://openoffice.apache.org/mailing-lists.html#users-mailing-list-public)


or the support forum -- https://forum.openoffice.org/en/forum/


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Re: Reporting a problem with the OpenOffice website

[Kay Schenk]

On Tue, Jun 17, 2014 at 8:25 PM, Sam Rathmann 
wrote:

> Thanks. Ten four on the reprint ranges. The colors on the cells aren't
> background colors or borders. It is a time stamp like feature with red or
> blue comment outline
>

OK, I am not familiar with this at all. So, I'm copying your reply and this
one back to the list. Maybe someone else can help.


>
> Sent from my iPhone
>
> On Jun 17, 2014, at 6:33 PM, Kay Schenk  wrote:
>
> >
> >
> > On 06/17/2014 01:15 PM, Sam Rathmann wrote:
> >> Cannot figure out why I have blue or red boxes on the individual
> >> cells in the spreadsheet program. Please advise how to delete. Call
> >> 573-301-1305 CST. Also please advise on print range capabilities.
> >> Thanks
> >
> > I don't know if you mean the 1) actual background of the cells or
> > perhaps the 2) borders around the cells?
> >
> > If 1), select the cells and use Format -> Background to change
> > background color of the cells.
> >
> > If 2), select the cell(s) and use Format -> Borders to change.
> >
> > re print ranges--
> >
> > There's a pretty good guide to Print Ranges in Calc in the Calc Guide -
> V3.3
> >
> https://wiki.openoffice.org/w/images/2/28/0306CG33-PrintingExportingEmailing.pdf
> >
> > You might find additional help on this topic from either the Apache
> > OpenOffice "users" list (see
> >
> http://openoffice.apache.org/mailing-lists.html#users-mailing-list-public)
> >
> > or the support forum -- https://forum.openoffice.org/en/forum/
> >
> >
> >>
> >> Sent from my iPhone
> >> -
> > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
> >> For additional commands, e-mail: dev-h...@openoffice.apache.org
> >
> > --
> > -
> > MzK
> >
> > "What you can do, or dream you can do, begin it;
> > Boldness has genius, power and magic in it."
> >-- attributed to Johann Wolfgang von Goethe
>



-- 
-
MzK

"What you can do, or dream you can do, begin it;
 Boldness has genius, power and magic in it."
-- attributed to Johann Wolfgang von Goethe

Re: Reporting a problem with the OpenOffice website

[Kay Schenk]

On 06/17/2014 01:15 PM, Sam Rathmann wrote:
> Cannot figure out why I have blue or red boxes on the individual
> cells in the spreadsheet program. Please advise how to delete. Call
> 573-301-1305 CST. Also please advise on print range capabilities.
> Thanks

I don't know if you mean the 1) actual background of the cells or
perhaps the 2) borders around the cells?

If 1), select the cells and use Format -> Background to change
background color of the cells.

If 2), select the cell(s) and use Format -> Borders to change.

re print ranges--

There's a pretty good guide to Print Ranges in Calc in the Calc Guide - V3.3
https://wiki.openoffice.org/w/images/2/28/0306CG33-PrintingExportingEmailing.pdf

You might find additional help on this topic from either the Apache
OpenOffice "users" list (see
http://openoffice.apache.org/mailing-lists.html#users-mailing-list-public)

or the support forum -- https://forum.openoffice.org/en/forum/


> 
> Sent from my iPhone 
> -
>
> 
To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: dev-h...@openoffice.apache.org
> 

-- 
-
MzK

"What you can do, or dream you can do, begin it;
 Boldness has genius, power and magic in it."
-- attributed to Johann Wolfgang von Goethe

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Reporting a problem with the OpenOffice website

[Sam Rathmann]

Cannot figure out why I have blue or red boxes on the individual cells in the 
spreadsheet program. Please advise how to delete. Call 573-301-1305 CST. Also 
please advise on print range capabilities. Thanks

Sent from my iPhone
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Re: Reporting a problem with the OpenOffice website

[Rory O'Farrell]

On Tue, 17 Jun 2014 16:28:12 +0930
 wrote:

> Dear persons,
> 
> I can not open up the program to change anything.
> The problem is not being able to open up my documents after saving them. 
>Most time it saves as Adobe Reader X1 
> Can you please put some light on the problem for me please so I can open the 
> documents please.
> I want to  put some things on to a usb stick so I can  free up,some space on 
> my PC.
> 
> Regards Susan Meyer. 

If OpenOffice refuses to open, start TaskManager (Ctrl Shift Esc) and kill all 
soffice processes shown on TM's Processes tab.
In /File /Save As, you should select (from File type dropdown) to save as ODF 
text document .odt), and ensure that "Automatic file name extension" is 
checked. 

-- 
Rory O'Farrell 

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Reporting a problem with the OpenOffice website

[hansel.meyer]

Dear persons,

I can not open up the program to change anything.
The problem is not being able to open up my documents after saving them. 
   Most time it saves as Adobe Reader X1 
Can you please put some light on the problem for me please so I can open the 
documents please.
I want to  put some things on to a usb stick so I can  free up,some space on my 
PC.

Regards Susan Meyer. 

Reporting a problem with the OpenOffice website

[patsmith139]

I am trying to install Open Office on my new Windows Laptop but it keeps 
getting stuck at Windows Installer. Says preparing to Install & will go no 
further. Installer eventually crashes. Can you help please?


Regards


Mrs Pat Smith 








Sent from Windows Mail

Re: Reporting a problem with the OpenOffice website

[Marcus (OOo)]

You can download the most current version of Apache OpenOffice. But also 
release 4.0.1 and 4.0.0 if you want. Just go here:


http://www.openoffice.org/download/

HTH

Marcus



Am 06/14/2014 09:35 PM, schrieb Sue Hossman:

I need help with downloads. I'd like the old version.


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Reporting a problem with the OpenOffice website

[Sue Hossman]

I need help with downloads. I'd like the old version. please call
262-510-9227..kathy

Re: Reporting a problem with the OpenOffice website

[Andrea Pescetti]

CarolBMus wrote:

 I have recently successfully downloaded the Apache  OpenOffice 4.1.0
software on my new computer. Tonight, however, I went back to  the web site to
download it on my old computer (Windows XP) and the "selection"  boxes are
empty preventing me from doing so.


Please send us an automatically generated report as described in
http://www.openoffice.org/download/analyze.html

The Windows installer you downloaded on another computer will work on 
XP. If you can't see the links on the old computer is probably because 
the web page cannot detect your system correctly, so we need this 
information to fix the download links for other users.


The direct link to the latest English Windows version is

http://sourceforge.net/projects/openofficeorg.mirror/files/4.1.0/binaries/en-US/Apache_OpenOffice_4.1.0_Win_x86_install_en-US.exe/download

Regards,
  Andrea.

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Re: Reporting a problem with the OpenOffice website

[Rory O'Farrell]

On Sat, 7 Jun 2014 20:07:59 -0400 (EDT)
carolb...@aol.com wrote:

> Hello!
> I have recently successfully downloaded the Apache  OpenOffice 4.1.0 
> software on my new computer. Tonight, however, I went back to  the web site 
> to 
> download it on my old computer (Windows XP) and the "selection"  boxes are 
> empty preventing me from doing so. 
> Would you please check this out and get back to me  as to the 
> resolution? I would greatly appreciate it since I'm trying to transfer  my 
> documents 
> from one computer to the other and need to recreate them in order  to do so. 
> (i.e., my documents are in Word Perfect)
>  
> Thank you very much!
> Carol B.

The selection boxes should not prevent you downloading a version. If your 
computers are running Windows (or have the same operating system) you can 
transfer the downloaded installation file from one to the other and install it 
there.

If your documents are in WordPerfect format, you can transfer them to 
OpenOffice format (.ODF/.odt) using a free service such as www.zamzar.com. 
OpenOffice 4.1 will not read WordPerfect format, but the transfers via zamzar 
will open, although, as with all transfers, they may need some fine tweaking.

-- 
Rory O'Farrell 

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Reporting a problem with the OpenOffice website

[CarolBMus]

Hello!
I have recently successfully downloaded the Apache  OpenOffice 4.1.0 
software on my new computer. Tonight, however, I went back to  the web site to 
download it on my old computer (Windows XP) and the "selection"  boxes are 
empty preventing me from doing so. 
Would you please check this out and get back to me  as to the 
resolution? I would greatly appreciate it since I'm trying to transfer  my 
documents 
from one computer to the other and need to recreate them in order  to do so. 
(i.e., my documents are in Word Perfect)
 
Thank you very much!
Carol B.

Re: Reporting a problem with the OpenOffice website

[F C. Costero]

On Mon, Jun 2, 2014 at 4:53 PM, Roberta Yule Owen  wrote:

> well, sort of -
>
> I have been using OpenOffice for some time and now have version 3.0.  I
> did not know that Apache has taken over OpenOffice, and I have a few
> questions:
>
> Is Apache 4.1.0 the latest version of what I already have?
>
> If I install Apache 4.1.0, will it upgrade my present 3.0 or will it
> install a completely different system, so that I would have to delete the
> 3.0 myself?
>
> I normally save my documents as .doc - is that still possible with 4.1.0?
>
> Is a .doc usable (edit, etc) with 4.1.0?
>
> My OpenOffice documents are .odt - does 4.1.0 still use that extension?
>  If not, is it still usable with 4.1.0?
>
>
>
> In addition, I have a problem with printing envelopes: they print barcodes
> across (up and down) the envelope face.  I have worked with a printer
> technician, and we cannot find any way that the printer could be adding the
> barcodes.  He suggested that I call OpenOffice; that is why I have
> discovered Apache OpenOffice!  If the answers to all my above questions are
> positive, I will download the 4.1.0 and hope that the barcode problem will
> no longer be present.
>
> If the barcodes persist, I will go to Support, but before that happens, I
> need to know the answers to these questions.
>
> Thank you very much.
>
> Sincerely,
> Roberta Yule Owen

Hello Roberta,
   Yes. 4.1.0 is the latest version of Apache OpenOffice.
   The 4.1.0 version should install in parallel to your 3.0 version. I
suggest keeping both versions active for a little while until you are sure
that 4.1.0 works well for you. There have been many improvements since 3.0
but it only takes one bug sometimes to cause a big problem.
   The latest version can still save in the .doc format and its native
format is .odt.
Best regards,
Francis

Reporting a problem with the OpenOffice website

[Roberta Yule Owen]

well, sort of -

I have been using OpenOffice for some time and now have version 3.0.  I did not 
know that Apache has taken over OpenOffice, and I have a few questions:

Is Apache 4.1.0 the latest version of what I already have?

If I install Apache 4.1.0, will it upgrade my present 3.0 or will it install a 
completely different system, so that I would have to delete the 3.0 myself?

I normally save my documents as .doc - is that still possible with 4.1.0?

Is a .doc usable (edit, etc) with 4.1.0?

My OpenOffice documents are .odt - does 4.1.0 still use that extension?  If 
not, is it still usable with 4.1.0?



In addition, I have a problem with printing envelopes: they print barcodes 
across (up and down) the envelope face.  I have worked with a printer 
technician, and we cannot find any way that the printer could be adding the 
barcodes.  He suggested that I call OpenOffice; that is why I have discovered 
Apache OpenOffice!  If the answers to all my above questions are positive, I 
will download the 4.1.0 and hope that the barcode problem will no longer be 
present.

If the barcodes persist, I will go to Support, but before that happens, I need 
to know the answers to these questions.

Thank you very much.

Sincerely,
Roberta Yule Owen

Reporting a problem with the OpenOffice website

[augustine_arul]

hello I have problem sending e-mail through “OpenOfficeWrite”. I click on 
“File” and “Send”. its asking for “Microsoft Exchange Server”  and “Mailbox” 
what is this?  I need your help

thank you

Re: Reporting a problem with the OpenOffice website

[Andrea Pescetti]

On 29/05/2014 Wellander Gonsalves wrote:

  I have a issue with open office installed on Linux Rhel 6. I have
attached a rtf in this mail. The same rtf file when opened in windows MS
word it shows all lines but when the file is opened in linux open office
I can’t see any lines. Because of this when I convert rtf to pdf using
open office there are no lines in the pdf.


The mailing list strips attachment. You have two options for support:
1) Post this to http://forum.openoffice.org and attach the file
2) (better but more complex) Open a bug report in 
https://issues.apache.org/ooo/ and attach the file there


You will need to register (free) in both cases.

Regards,
  Andrea.

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Re: Reporting a problem with the OpenOffice website

[Kay Schenk]

On 05/29/2014 01:59 AM, Wellander Gonsalves wrote:
> HI,
> 
>  I have a issue with open office installed on Linux Rhel 6. I have
> attached a rtf in this mail. The same rtf file when opened in windows MS
> word it shows all lines but when the file is opened in linux open office
> I can’t see any lines. Because of this when I convert rtf to pdf using
> open office there are no lines in the pdf. Can you provide me some steps
> if I am missing in the configuration.
> 
>  
> 
> Regards
> 
> Wellander Gonsalves
> 
> 
> 
> 
> -
> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: dev-h...@openoffice.apache.org
> 

Since the list mailer has stripped your attachment, the best way to get
help with your problem is to use our issue reporting mechanism,
Bugzilla, and either add your attachment to an existing issue concerning
RTF imports (there are a number of these), or create a new issue and add
your file as an attachment.

I am on openSUSE 12.3 and opened the RTF file attached to this issue:
https://issues.apache.org/ooo/show_bug.cgi?id=121479

without any problems,

but the "copy" attached to this issue:
https://issues.apache.org/ooo/show_bug.cgi?id=90120

comes up empty for me as well. Issue #90120 references additional issues
which you also want to take a look at.

Also, you may find additonal help on either the "users" mailing list
(instructions for subscribing --
http://openoffice.apache.org/mailing-lists.html#users-mailing-list-public

or by using our support forums -- https://forum.openoffice.org/

Sorry about your attachment being stripped, but, we really do need a
copy of it to help you further.

-- 
-
MzK

"Even a happy life cannot be without a measure of darkness, and
 the word  happy would lose its meaning if it were not
 balanced by sadness.  It is far better (to) take things as they come
 along  with patience and  equanimity."
-- Carl Jung

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Reporting a problem with the OpenOffice website

[Wellander Gonsalves]

.

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Reporting a problem with the OpenOffice website

[simon furneaux]

Hi,

My computer will not allow me to uninstall open office.

Is states there is no file path an I need to create one.

Please advise how download


Kind Regards
Simon Furneaux
T: 0151 329 2813
M: 0780 777 5791
si...@focusbestdeals.co.uk

[FocusMarketing_FinalLogo]

www.focusbestdeals.co.uk

Re: Reporting a problem with the OpenOffice website

[Oliver-Rainer Wittmann]

Hi,

On 23.05.2014 08:44, Andrea Pescetti wrote:

Rory O'Farrell wrote:

On Thu, 22 May 2014 12:02:36 -0500
David Sherman wrote:

I was trying for an update and got this message  now what??
The host name update32.services.openoffice.org could not be resolved.


The only source from which one should download OpenOffice or any
upgrade is
www.openoffice.org/download
which will redirect to SourceForge servers.


This is correct. But David, could you please let us know what version
you were using? update32.services.openoffice.org is an old server used
to notify updates; it is now offline but it is important for us to know
what versions are affected, since we may want to redirect it.



update32.services.openoffice.org should be the HTTP address which OOo 
version 3.1.0 is contacting for get corresponding application update 
information.


Best regards, Oliver.


Regards,
   Andrea.

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Re: Reporting a problem with the OpenOffice website

[Andrea Pescetti]

Rory O'Farrell wrote:

On Thu, 22 May 2014 12:02:36 -0500
David Sherman wrote:

I was trying for an update and got this message  now what??
The host name update32.services.openoffice.org could not be resolved.


The only source from which one should download OpenOffice or any upgrade is
www.openoffice.org/download
which will redirect to SourceForge servers.


This is correct. But David, could you please let us know what version 
you were using? update32.services.openoffice.org is an old server used 
to notify updates; it is now offline but it is important for us to know 
what versions are affected, since we may want to redirect it.


Regards,
  Andrea.

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Re: Reporting a problem with the OpenOffice website

[Rory O'Farrell]

On Thu, 22 May 2014 12:02:36 -0500
David Sherman  wrote:

> I was trying for an update and got this message  now what??
> 
> The host name update32.services.openoffice.org could not be resolved.
> 
> David C. Sherman
> oldavesoff...@gmail.com
> 612 332 4900
> 


The only source from which one should download OpenOffice or any upgrade is
www.openoffice.org/download
which will redirect to SourceForge servers.

-- 
Rory O'Farrell 

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Reporting a problem with the OpenOffice website

[David Sherman]

I was trying for an update and got this message  now what??

The host name update32.services.openoffice.org could not be resolved.

David C. Sherman
oldavesoff...@gmail.com
612 332 4900


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Re: Reporting a problem with the OpenOffice website

[Mathias Röllig]

Hello Joan!


I have a new spread sheet for each month and between each
month I insert a sheet to paste a picture to, in total I use about 25
new sheets for this project so when I go to Edit - Header/footer and
type in the month of January this copies to every sheet, but what I
want is January for January, February for February and so on.


You have 2 options.

1) Create a page template for each month (with different headers) and 
assign it to the right sheets.


2) Name the sheets with the month name and insert the sheet name as 
field into the header.


Greetings, Mathias

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Re: Reporting a problem with the OpenOffice website

[Bill Ryan]

I had originally tried typing in http://www.openoffice.org and got a page 
cannot be found response. Then I googled to find out if your site was still 
available, I found some links worked like the main address 
https://www.openoffice.org but others like http://www.openoffice.org/download 
and http://www.openoffice.org/product/draw.html did not. I see they are working 
today regardless of having http or https so it may have already been fixed...

Bill Ryan
Systems Administrator
HP Fairfield
Skowhegan, ME
Direct: 207.858.7601
billr...@hpfairfield.com
http://www.hpfairfield.com

> On May 17, 2014, at 8:16 AM, "Andrea Pescetti"  wrote:
> 
>> On 16/05/2014 Bill Ryan wrote:
>> I have found many search engines have http:// links to your site, the
>> http:// links do not appear to be working at the moment. I am able to
>> get around this by modifying the URL to https:// but there are people
>> out there who would have no idea they need to do this to get to your
>> site so I suggestion you put a redirector in for port 80 to 443. Thanks!
> 
> Thank you for your report. Since the mailing list strips images, can you 
> confirm that you refer to the Forum, where indeed (just trying now, 
> after your report) http://user.services.openoffice.org/ is not properly 
> redirected to https://forum.openoffice.org ? I've notified Infra about 
> this, so this one will be fixed as soon as they can.
> 
> Or did you mean another one of the many OpenOffice websites? In that 
> case, please provide the non-working URLs.
> 
> Regards,
>   Andrea.

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Re: Reporting a problem with the OpenOffice website

[Andrea Pescetti]

On 16/05/2014 Bill Ryan wrote:

I have found many search engines have http:// links to your site, the
http:// links do not appear to be working at the moment. I am able to
get around this by modifying the URL to https:// but there are people
out there who would have no idea they need to do this to get to your
site so I suggestion you put a redirector in for port 80 to 443. Thanks!


Thank you for your report. Since the mailing list strips images, can you 
confirm that you refer to the Forum, where indeed (just trying now, 
after your report) http://user.services.openoffice.org/ is not properly 
redirected to https://forum.openoffice.org ? I've notified Infra about 
this, so this one will be fixed as soon as they can.


Or did you mean another one of the many OpenOffice websites? In that 
case, please provide the non-working URLs.


Regards,
  Andrea.

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Re: Reporting a problem with the OpenOffice website

[Rory O'Farrell]

On Sat, 17 May 2014 00:35:57 +0200
"omri"  wrote:

> hi 
> i wild like to download apach openoffice in english version
> in the site openoffice.org and i get only french version
> what i should do?
> 
> ---
> Ce courrier électronique ne contient aucun virus ou logiciel malveillant 
> parce que la protection avast! Antivirus est active.
> http://www.avast.com

Go to
www.openoffice.org/download/other.html and make your selection.

-- 
Rory O'Farrell 

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Re: Reporting a problem with the OpenOffice website

[Alexandro Colorado]

Please download it from here, and get the right language:
http://www.openoffice.org/download/other.html

On 5/16/14, omri  wrote:
> hi
> i wild like to download apach openoffice in english version
> in the site openoffice.org and i get only french version
> what i should do?
>
> ---
> Ce courrier électronique ne contient aucun virus ou logiciel malveillant
> parce que la protection avast! Antivirus est active.
> http://www.avast.com
>


-- 
Alexandro Colorado
Apache OpenOffice Contributor
882C 4389 3C27 E8DF 41B9  5C4C 1DB7 9D1C 7F4C 2614

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Reporting a problem with the OpenOffice website

[omri]

hi
i wild like to download apach openoffice in english version
in the site openoffice.org and i get only french version
what i should do?

---
Ce courrier électronique ne contient aucun virus ou logiciel malveillant parce 
que la protection avast! Antivirus est active.
http://www.avast.com

Reporting a problem with the OpenOffice website

[Bill Ryan]

Hello,

I have found many search engines have http:// links to your site, the http:// 
links do not appear to be working at the moment. I am able to get around this 
by modifying the URL to https:// but there are people out there who would have 
no idea they need to do this to get to your site so I suggestion you put a 
redirector in for port 80 to 443. Thanks!

Bill Ryan
Systems Administrator
HP Fairfield
9 Green St
Skowhegan ME , 04976
Direct: 207.858.7601
billr...@hpfairfield.com
http://www.hpfairfield.com

[cid:image001.jpg@01CF7107.1611AA80]   [cid:image002.jpg@01CF7107.1611AA80]

Re: Reporting a problem with the OpenOffice website

[Rory O'Farrell]

On Wed, 14 May 2014 10:43:12 +0200
floriane derennes  wrote:

> That does not function. The message of eror known as: “  developer not 
> identified” and I don’t find version 3
> 
> Floriane
> 
> Le 13 mai 2014 à 20:52, Hagar Delest  a écrit :
> 
> > Try to reset your profile: 
> > https://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426#p58403
> > 
> > Hagar
> > 
> > 
> > Le 13/05/2014 13:48, floriane derennes a écrit :
> > 
> >> Bonjour,
> >> 
> >> Suite à la mise à jour 4.1.0 je ne peux plus ouvrir l’application.
> >> 
> >> Hello,
> >> 
> >> Following the update 4.1.0. I cannot open the application any more.
> >> 
> >> Cordially,
> >> 
> >> Floriane
> >> 

See this posting for pointers to a solution
https://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=64841&p=290603&hilit=developer+identified#p287914
-- 
Rory O'Farrell 

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Re: Reporting a problem with the OpenOffice website

[floriane derennes]

That does not function. The message of eror known as: “  developer not 
identified” and I don’t find version 3

Floriane

Le 13 mai 2014 à 20:52, Hagar Delest  a écrit :

> Try to reset your profile: 
> https://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426#p58403
> 
> Hagar
> 
> 
> Le 13/05/2014 13:48, floriane derennes a écrit :
> 
>> Bonjour,
>> 
>> Suite à la mise à jour 4.1.0 je ne peux plus ouvrir l’application.
>> 
>> Hello,
>> 
>> Following the update 4.1.0. I cannot open the application any more.
>> 
>> Cordially,
>> 
>> Floriane
>> -
>> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
>> For additional commands, e-mail: dev-h...@openoffice.apache.org
>> 
> 
> -
> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: dev-h...@openoffice.apache.org
> 
> 
> 


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Re: Reporting a problem with the OpenOffice website

[Hagar Delest]

Try to reset your profile: 
https://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426#p58403

Hagar


Le 13/05/2014 13:48, floriane derennes a écrit :


Bonjour,

Suite à la mise à jour 4.1.0 je ne peux plus ouvrir l’application.

Hello,

Following the update 4.1.0. I cannot open the application any more.

Cordially,

Floriane
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Reporting a problem with the OpenOffice website

[Joan Learmonth]

Hi,
I am having a problem with Open Office 4.01.
I am busy creating a 2015 calendar using the spread sheet, when I go to the 
Header and type in the month say January this goes across the whole twelve 
months, go to February and repeat the process it changes everything to 
February. I have spent hours looking on line how to resolve this and nothing 
has worked.
Last year before the upgrade it workedso this is very frustrating, can 
you email a solution to this problem?

I look forward to your reply,
Regards,
Joan Learmonth

Sent from my iPad
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Re: Reporting a problem with the OpenOffice website

[Joan Learmonth]

Hi Dave, 
Thank you for your reply, sorry I haven't explained myself properly.
I have a new spread sheet for each month and between each month I insert a 
sheet to paste a picture to, in total I use about 25 new sheets for this 
project so when I go to Edit - Header/footer and type in the month of January 
this copies to every sheet, but what I want is January for January, February 
for February and so on.  
I hope this is clearer.

Regards
Joan.

Sent from my iPad

> On 13 May 2014, at 16:28, Dave Barton  wrote:
> 
> Joan Learmonth wrote:
>> Hi,
>> I am having a problem with Open Office 4.01.
>> I am busy creating a 2015 calendar using the spread sheet, when I go to the 
>> Header and type in the month say January this goes across the whole twelve 
>> months, go to February and repeat the process it changes everything to 
>> February. I have spent hours looking on line how to resolve this and nothing 
>> has worked.
>> Last year before the upgrade it workedso this is very frustrating, 
>> can you email a solution to this problem?
>> 
>> I look forward to your reply,
>> Regards,
>> Joan Learmonth
> 
> Hi Joan,
> 
> What you describe sounds like you are modifying an existing sheet and you may 
> have moved/removed one or more rows, which in turn has moved the month cells 
> (what you call "The Header") into a row that is a merge of a number of cells 
> in that row. Try this:
> Click inside the (header) month cell (eg. January).
> From Calc's main menu select the "Format -> Merge Cells -> Merge and Center 
> Cells" option.
> If my guess is correct, you will then have removed the "merge" and reinstated 
> the 12 individual cells.
> Hope this helps.
> Dave
>