[OSM-dev] Server configuration: (Urgent problem) pink tiles while requesting lvl 16, 17 18 tiles
Hello, everybody.I am facing an strange issue. A co-worker set up a tile server for a client by using the instructions on this link:http://switch2osm.org/serving-tiles/building-a-tile-server-from-packages/This co-worker isn't working with us anymore, and I am currently facing an urgent problem. Requested tiles from levels 16, 17 and 18 from zones that have never been visited (the app was being used in very restricted areas and now different zones have been enabled) are showing as pink squares. I have read that these kind of requests may fail but they were supposed to be queued and ready to be served after some time. It is not happening. However, zones that users have been using previously, they work just fine (i.e.http://tile.vaivengtc.com/osm/18/126499/102473.png).You can take a look at the server here:http://tile.vaivengtc.com/osm/slippymap.htmlI have been googling the problem for the whole day and all I found was a firefox bug, which is not my case since it is happening in all the browsers, and this:https://help.openstreetmap.org/questions/16050/pink-tiles-instead-of-mapwhich is not my case neither, since the tile's URL seems to be ok.Since I have never managed this server before, I am scared about making any change because it is a production server, so I need it to be up and running while I solve this problem.Can someone shed some light on my problem? Maybe pointing out to some helpful link? I would appreciate any help, since I need to solve this issue before next thursday. Best regards,Álvaro Enríquez de Luna Muñoz - CTOwww.many-worlds.ese-mail: aenriquezdel...@many-worlds.esPhone: +34 675 933 744 / +34 911 298 111Augmented Reality Technology ___ dev mailing list dev@openstreetmap.org https://lists.openstreetmap.org/listinfo/dev
Re: [OSM-dev] Server configuration: (Urgent problem) pink tiles while requesting lvl 16, 17 18 tiles
On 14 October 2013 17:20, Álvaro Enríquez de Luna Muñoz aenriquezdel...@many-worlds.es wrote: This co-worker isn't working with us anymore, and I am currently facing an urgent problem. Requested tiles from levels 16, 17 and 18 from zones that have never been visited (the app was being used in very restricted areas and now different zones have been enabled) are showing as pink squares. Hi there, It sounds to me like your rendering daemon has died - either renderd, or tirex, depending on your original setup. Without the rendering daemon mod_tile will continue to serve tiles that it has rendered already, but cannot request rendering of any new tiles. The default appearance of missing tiles on OpenLayers is a (nasty) pink background, which again sounds like it fits your situation. Cheers, Andy ___ dev mailing list dev@openstreetmap.org https://lists.openstreetmap.org/listinfo/dev
Re: [OSM-dev] Server configuration: (Urgent problem) pink tiles while requesting lvl 16, 17 18 tiles
If you can have a look in the tile server (apache ?) error log, you'll probably find some clues. Look at /var/log/apache2/error.log Yves Andy Allan gravityst...@gmail.com a écrit : On 14 October 2013 17:20, Álvaro Enríquez de Luna Muñoz aenriquezdel...@many-worlds.es wrote: This co-worker isn't working with us anymore, and I am currently facing an urgent problem. Requested tiles from levels 16, 17 and 18 from zones that have never been visited (the app was being used in very restricted areas and now different zones have been enabled) are showing as pink squares. Hi there, It sounds to me like your rendering daemon has died - either renderd, or tirex, depending on your original setup. Without the rendering daemon mod_tile will continue to serve tiles that it has rendered already, but cannot request rendering of any new tiles. The default appearance of missing tiles on OpenLayers is a (nasty) pink background, which again sounds like it fits your situation. Cheers, Andy ___ dev mailing list dev@openstreetmap.org https://lists.openstreetmap.org/listinfo/dev -- Envoyé de mon téléphone Android avec K-9 Mail. Excusez la brièveté.___ dev mailing list dev@openstreetmap.org https://lists.openstreetmap.org/listinfo/dev
Re: [OSM-dev] Server configuration: (Urgent problem) pink tiles while requesting lvl 16, 17 18 tiles
And search your syslog for any renderd entries that might provide other clues. Lynn (D) - KJ4ERJ - Author of APRSISCE for Windows Mobile and Win32 On 10/14/2013 1:02 PM, Yves wrote: If you can have a look in the tile server (apache ?) error log, you'll probably find some clues. Look at /var/log/apache2/error.log Yves Andy Allan gravityst...@gmail.com a écrit : On 14 October 2013 17:20, Álvaro Enríquez de Luna Muñoz aenriquezdel...@many-worlds.es wrote: This co-worker isn't working with us anymore, and I am currently facing an urgent problem. Requested tiles from levels 16, 17 and 18 from zones that have never been visited (the app was being used in very restricted areas and now different zones have been enabled) are showing as pink squares. Hi there, It sounds to me like your rendering daemon has died - either renderd, or tirex, depending on your original setup. Without the rendering daemon mod_tile will continue to serve tiles that it has rendered already, but cannot request rendering of any new tiles. The default appearance of missing tiles on OpenLayers is a (nasty) pink background, which again sounds like it fits your situation. Cheers, Andy dev mailing list dev@openstreetmap.org https://lists.openstreetmap.org/listinfo/dev -- Envoyé de mon téléphone Android avec K-9 Mail. Excusez la brièveté. ___ dev mailing list dev@openstreetmap.org https://lists.openstreetmap.org/listinfo/dev ___ dev mailing list dev@openstreetmap.org https://lists.openstreetmap.org/listinfo/dev
Re: [OSM-dev] Server configuration: (Urgent problem) pink tiles while requesting lvl 16, 17 18 tiles
On Monday 14 October 2013, Álvaro Enríquez de Luna Muñoz wrote: (Urgent problem) If this really is urgent, I would suggest trying IRC (particularly #osm-dev on OFTC) may get you help quicker. robert. ___ dev mailing list dev@openstreetmap.org https://lists.openstreetmap.org/listinfo/dev
