Hi,
you have to activate the DynamicField too in SysConfig in section:
Subgroup: Frontend::Agent::Ticket::ViewZoom
elements: 11
Group: Ticket
Element: Ticket::Frontend::AgentTicketZoom###DynamicField
Key - Value
DynamicField_Name - 1
Guillermo Alberto Rosas Pereira guillermo.ro...@softtek.com
It worked. Thank you :)
-Original Message-
From: dev-boun...@otrs.org [mailto:dev-boun...@otrs.org] On Behalf Of Josef1
Penzkofer
Sent: jueves, 22 de agosto de 2013 01:47 a.m.
To: dev@otrs.org
Subject: [dev] Antw: Dynamic field on customer does not show on Agent ticket
overview
Hi,