Did you check if there is a JavaScript error? Was the form submitted?
Kind regards,
Renée
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Perl / OTRS development: http://perl-services.de
OTRS AddOn repository: http://opar.perl-services.de
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Hi Developer Community,
I'm testing OTRS 4.0.10.
I tried to do the same as in our Productivity-System; Version: OTRS 3.2.14.
(And here it works)
Here I copied the Action "AgentTicketPhone" to "AgentQuickticket".
Therefore I copied and modified:
* Part of Ticket.xml to register a new item in
Do you know the "Developertools" that are shipped with most browsers. In
Firefox you can start it with Strg+Shift+i and in IE with F12. There you
can find a console and something like "network" or "network analysis"...
Am 29.10.2015 um 15:46 schrieb Josef1 Penzkofer:
> Hi Renée,
>
> how could I
Hi Renée,
how could I check it?
The only messages in Apache error_log are several kinds like
-e: Argument "\x{31}\x{33}..." isn't numeric in numeric eq (==) at
/opt/otrs//Kernel/Output/HTML/LayoutTicket.pm line 278.
I got similar messages by creating successfully a Phone-Ticket
Sepp
>>> Renee