Re: [dev] New Module doesn't work

2015-10-29 Thread Renee B
Did you check if there is a JavaScript error? Was the form submitted? Kind regards, Renée -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de ___ OTRS mailing list: dev - Webpage: http://otrs.org/

[dev] New Module doesn't work

2015-10-29 Thread Josef1 Penzkofer
Hi Developer Community, I'm testing OTRS 4.0.10. I tried to do the same as in our Productivity-System; Version: OTRS 3.2.14. (And here it works) Here I copied the Action "AgentTicketPhone" to "AgentQuickticket". Therefore I copied and modified: * Part of Ticket.xml to register a new item in

Re: [dev] Antw: Re: New Module doesn't work

2015-10-29 Thread Renee B
Do you know the "Developertools" that are shipped with most browsers. In Firefox you can start it with Strg+Shift+i and in IE with F12. There you can find a console and something like "network" or "network analysis"... Am 29.10.2015 um 15:46 schrieb Josef1 Penzkofer: > Hi Renée, > > how could I

[dev] Antw: Re: New Module doesn't work

2015-10-29 Thread Josef1 Penzkofer
Hi Renée, how could I check it? The only messages in Apache error_log are several kinds like -e: Argument "\x{31}\x{33}..." isn't numeric in numeric eq (==) at /opt/otrs//Kernel/Output/HTML/LayoutTicket.pm line 278. I got similar messages by creating successfully a Phone-Ticket Sepp >>> Renee