Re: [Dev] EMM - Cannot Add Device - Illegal access attempt

2015-08-21 Thread Samim Pezeshki
Dear Kasun, I followed the steps. I can successfully authenticate using the tenant username and password, I see the policy agreement, but after entering the PIN and while the device is displaying Enrolling I have the mentioned error. Regards, Samim On Fri, Aug 21, 2015 at 9:40 AM Kasun

Re: [Dev] EMM - Cannot Add Device - Illegal access attempt

2015-08-20 Thread Kasun Dananjaya Delgolla
And one more thing, are you using mysql as the DB? Thanks On Aug 20, 2015 1:21 PM, Kasun Dananjaya Delgolla kas...@wso2.com wrote: Hi Samim, Did you try this with the default Android agent apk or did you build the Android agent explicitly for this? If so, what's the protocol you use

Re: [Dev] EMM - Cannot Add Device - Illegal access attempt

2015-08-20 Thread Samim Pezeshki
Hi, I built the Android agent and the agent connects to site because I can authenticate successfully and only see the mentioned error on the server upon trying to enter the pin. I use HTTP protocol. I did not configure any database ans use the embedded one. Thanks again, Samim On Thu, Aug 20,

Re: [Dev] EMM - Cannot Add Device - Illegal access attempt

2015-08-20 Thread Kasun Dananjaya Delgolla
Hi Samim, Did you try this with the default Android agent apk or did you build the Android agent explicitly for this? If so, what's the protocol you use (HTTP/https configured in the Android Agent)? Thanks Thanks On Aug 18, 2015 10:04 AM, Samim Pezeshki p.sa...@gmail.com wrote: Hi, I've had

Re: [Dev] EMM - Cannot Add Device - Illegal access attempt

2015-08-20 Thread Vishanth Balasubramaniam
Hi, Same error has been reported in the JIRA [1] which is yet to be resolved I believe. [1] - https://wso2.org/jira/browse/EMM-658 Regards, Vishanth On Tue, Aug 18, 2015 at 10:04 AM, Samim Pezeshki p.sa...@gmail.com wrote: Hi, I've had this problem and opened an issue on Jira but got no

Re: [Dev] EMM - Cannot Add Device - Illegal access attempt

2015-08-20 Thread Kasun Dananjaya Delgolla
Hi Samim, Did you try to login to a tenant you created or to the super tenant? Thanks On Thu, Aug 20, 2015 at 2:16 PM, Samim Pezeshki p.sa...@gmail.com wrote: Sure, They are attached. Thanks On Thu, Aug 20, 2015 at 12:59 PM Kasun Dananjaya Delgolla kas...@wso2.com wrote: Can you

Re: [Dev] EMM - Cannot Add Device - Illegal access attempt

2015-08-20 Thread Samim Pezeshki
Dear Kasun, I logged in on the device using the new tenant I created. I also logged in with the same account on the EMM console. Thanks On Fri, Aug 21, 2015 at 9:19 AM Kasun Dananjaya Delgolla kas...@wso2.com wrote: Hi Samim, Did you try to login to a tenant you created or to the super

Re: [Dev] EMM - Cannot Add Device - Illegal access attempt

2015-08-20 Thread Kasun Dananjaya Delgolla
Hi Samim, Please try to follow these guides [1] and [2] when enrolling. If your tenant domain is abc.com and username is x...@abc.com, you should login in the Agent app by giving abc.com to the Domain field, xyz to the Username field and password to the Password field. Make sure you followed that

Re: [Dev] EMM - Cannot Add Device - Illegal access attempt

2015-08-20 Thread Kasun Dananjaya Delgolla
Can you attach your SERVER_HOME/repository/conf folder? And also the full wso2carbon.log file. Thanks On Aug 20, 2015 1:54 PM, Samim Pezeshki p.sa...@gmail.com wrote: Hi, I built the Android agent and the agent connects to site because I can authenticate successfully and only see the

[Dev] EMM - Cannot Add Device - Illegal access attempt

2015-08-17 Thread Samim Pezeshki
Hi, I've had this problem and opened an issue on Jira but got no answer. Hope you can help me. I am using Mobility Manager 1.1. I can authenticate in the EMM Agent Android app and set a PIN. But after that I have the error Connection failed, Server is unavailable. Also in the server I get the