Re: [b2g] ZTE Open-- bricked when updating OS

2013-10-24 Thread Michelle Luna
patience. Regards, Michelle Luna Mobile Firefox OS Support Manager Mozilla On 10/24/13 6:43 AM, andres@gmail.com wrote: I have tried the same procedure that Sven, and get the same message: -- Install /sdcard ... Finding update package... Opening update package... Verifying update

Re: [b2g] Updating ZTE Open to 1.1

2013-07-27 Thread Michelle Luna
Hi Jose, Thanks for using ZTE Open! Currently there is no update to v1.1 available for ZTE Open. Let us know what you are missing on v1.0, there might be some other options we can show you and we like to hear your feedback. Best regards, Michelle Luna Mozilla support On 7/27/13 8:54 AM

Re: [b2g] Updating ZTE Open to 1.1

2013-07-27 Thread Michelle Luna
for Alcatel One Toch Fire for 1.1? BR Rafał W dniu sobota, 27 lipca 2013 18:39:24 UTC+2 użytkownik Michelle Luna napisał: Hi Jose, Thanks for using ZTE Open! Currently there is no update to v1.1 available for ZTE Open. Let us know what you are missing on v1.0, there might be some other

Re: [b2g] I love my Keon with FirefoxOS + few issues

2013-07-16 Thread Michelle Luna
Hi Lucas Armen, Thanks for the cc, replies inline. On 7/12/13 1:43 PM, Lucas Adamski wrote: Hi Armen, Thank you for the great feedback! I've cc'ed Michelle Luna who heads up our support program for FXOS. Michelle, what is the best channel for collecting feedback like this? On the phone

Re: [b2g] error - geeksphone - just the splash screen

2013-05-15 Thread Michelle Luna
there): SIM card provider?: Your location?: Thank you! Michelle Luna Mobile Firefox OS Support Manager On 5/15/13 12:25 PM, Priscila Mayumi Sato wrote: hey, guys! I have a geeksphone. So, it stopped in the splash screen and I can not to use that! I just try that ~~ https://groups.google.com/forum

Re: [b2g] Q: geekphone vendor responsibility

2013-05-15 Thread Michelle Luna
will look first at issues with high volume of reports or issues with critical (as you say blocking) results as the top priority for escalation to the owners. Let me know if you have any questions at all and thanks again for bringing this to the list. Regards, Michelle Luna On 5/15/13 5:52 AM

[b2g] Document all the things!

2013-01-23 Thread Michelle Luna
. Thank you! Michelle Luna ___ dev-b2g mailing list dev-b2g@lists.mozilla.org https://lists.mozilla.org/listinfo/dev-b2g

Re: [b2g] performance/stability feedback summary

2012-11-14 Thread Michelle Luna
to you all to watch out for on perf/stability. Thanks! Michelle -David - Original Message - From: Michelle Luna ml...@mozilla.com To: dev-g...@lists.mozilla.org, dev-b2g@lists.mozilla.org Sent: Tuesday, November 13, 2012 5:19:14 PM Subject: performance/stability feedback summary Hi

[b2g] performance/stability feedback summary

2012-11-13 Thread Michelle Luna
Hi all, Here is a baseline report for our first month of dogfooding focused on stability and performance issues: We have 1088 feedback posts from ~130 dogfooders in this first month Oct 13-Nov 13 with 12% of the posts being related to performance issues. Of the 133 posts related to