Re: Locked account UX

2014-12-16 Thread Ryan Kelly
On 17/12/2014 03:22, Ryan Feeley wrote: The user can be sent to the "account locked" screen as the result of three actions: 1) sign in 2) delete account (from settings) 3) change password (from settings) Thanks for this! I updated the flow to accommodate the additional cases. I imagine the o

Re: Locked account UX

2014-12-16 Thread Ryan Kelly
On 17/12/2014 04:09, Ryan Feeley wrote: For most of our emails in the footer we say: This is an automated email; if you received it in error, no action is required. For more information, please visit Mozilla Support. I am going to assume this is not appropriate for re-verification emails, as

Re: Locked account UX

2014-12-16 Thread Ryan Feeley
For most of our emails in the footer we say: This is an automated email; if you received it in error, no action is required. For more information, please visit Mozilla Support. I am going to assume this is not appropriate for re-verification emails, as the user probably should keep the account

Re: Locked account UX

2014-12-16 Thread Ryan Feeley
> The user can be sent to the "account locked" screen as the result of three > actions: > 1) sign in > 2) delete account (from settings) > 3) change password (from settings) Thanks for this! I updated the flow to accommodate the additional cases. > I imagine the original tab, if still open and v

Re: Locked account UX

2014-12-16 Thread Shane Tomlinson
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Ryan, I'm having a look at the lucid chart now. In particular, I'm looking at the bottom-right quadrant of the diagram. The user can be sent to the "account locked" screen as the result of three actions: 1) sign in 2) delete account (from settings) 3

Re: Locked account UX

2014-12-15 Thread Chris Karlof
+ dev-fxacct, rfk, and stomlinson Francois is no longer on FxA. rfk and stomlinson are leading the implementation of the locked account work. -chris On Dec 15, 2014, at 7:07 AM, Ryan Feeley wrote: > Hi Chris and Francois, > > Here’s a first attempt at describing the user experience of th