Hi All, I'm having troubles importing the GenericTicketConnector
(FrameworkVersion 3.1.x CVS) in my OTRS 3.3.1 STD implementation.I didn't have
any problems in OTRS 3.3.X, but I can't upgrade my old 3.3.1 in a shot time.
I'm detailing below the import results.Any idea will be
Dear all, i'm using the GenericTicketConnector.yml (*), i don't have any
problem to connect to otrs with local users; but in one box i'm using LDAP and
I can't generate ticket due a authentication problem.I tried using flat AD user
name, name@domain, etc.Any information will be appreciated !