Re: ABRT unusable again

2010-02-16 Thread Karel Klic
On 02/08/2010 06:11 PM, Karel Klic wrote: > On 02/08/2010 02:22 AM, Christoph Wickert wrote: >> Am Sonntag, den 07.02.2010, 22:26 +0100 schrieb Karel Klic: >> IMO all lists should be sorted by package owner. I own ~ 120 packages >> and it is a quite lot of work to search all these packages in your

Re: ABRT unusable again

2010-02-15 Thread Christoph Wickert
Am Sonntag, den 07.02.2010, 14:16 +0100 schrieb Jiri Moskovcak: > - ABRT uses the code from Dr.Konqui to rate the backtrace and doesn't > allow user to send it if the rate is bellow 3 (the scale is 0-4), but > the bug in GUI let user to send even the bad BT. I think this bug should be fixed now

Re: ABRT unusable again

2010-02-12 Thread Nils Philippsen
On Fri, 2010-02-12 at 10:42 +0100, Till Maas wrote: > On Fri, Feb 12, 2010 at 03:15:39AM +0100, Nils Philippsen wrote: > > > What strikes me as very puzzling is why abrt has this humongous dialog > > instead of leading the user step-by-step through this... I know you just > > changed the UI in a s

Re: ABRT unusable again

2010-02-12 Thread Till Maas
On Fri, Feb 12, 2010 at 03:15:39AM +0100, Nils Philippsen wrote: > What strikes me as very puzzling is why abrt has this humongous dialog > instead of leading the user step-by-step through this... I know you just > changed the UI in a stable release. But doing it twice is twice fun ;-), > so why n

Re: ABRT unusable again

2010-02-12 Thread Jiri Moskovcak
On 02/12/2010 03:15 AM, Nils Philippsen wrote: > On Wed, 2010-02-10 at 15:48 +0100, Denys Vlasenko wrote: >> On Sat, 2010-02-06 at 10:53 +, Leigh Scott wrote: >>> IMO ABRT isn't that useful as a lot of the reports don't include steps >>> to reproduce (I just close the bugs after a month if they

Re: ABRT unusable again

2010-02-11 Thread Nils Philippsen
On Wed, 2010-02-10 at 15:48 +0100, Denys Vlasenko wrote: > On Sat, 2010-02-06 at 10:53 +, Leigh Scott wrote: > > IMO ABRT isn't that useful as a lot of the reports don't include steps > > to reproduce (I just close the bugs after a month if they don't respond > > to the "needinfo" request). >

Re: ABRT unusable again

2010-02-10 Thread Leigh Scott
On Wed, 2010-02-10 at 15:48 +0100, Denys Vlasenko wrote: > but then user might well enter description consisting of > "I dont care" (or worse). > > -- > vda > > That would ease my conscience when I closed the bug report :-) -- devel mailing list devel@lists.fedoraproject.org https://admin.f

Re: ABRT unusable again

2010-02-10 Thread Denys Vlasenko
On Sat, 2010-02-06 at 10:53 +, Leigh Scott wrote: > IMO ABRT isn't that useful as a lot of the reports don't include steps > to reproduce (I just close the bugs after a month if they don't respond > to the "needinfo" request). You can do it even sooner. If backtrace is unusable and there is no

Re: ABRT unusable again

2010-02-10 Thread Till Maas
On Wed, Feb 10, 2010 at 10:58:03AM +0100, Jiri Moskovcak wrote: > You need to add this to the respective analyzer's configs: > > InformAllUsers = yes > > CCpp.conf - C/C++ xrashes analyzer > Python.conf - python analyzer > Kerneloops.conf - kerneloops (already has this enabled) > > But this app

Re: ABRT unusable again

2010-02-10 Thread Jiri Moskovcak
On 02/10/2010 10:42 AM, Till Maas wrote: > On Wed, Feb 10, 2010 at 10:23:48AM +0100, Jiri Moskovcak wrote: > >> I think I did catch it (if ABRT was running), but ordinary users can't >> see other user's crashes (the command from this bz has to be run under >> root) unless root doesn't change this b

Re: ABRT unusable again

2010-02-10 Thread Till Maas
On Wed, Feb 10, 2010 at 10:23:48AM +0100, Jiri Moskovcak wrote: > I think I did catch it (if ABRT was running), but ordinary users can't > see other user's crashes (the command from this bz has to be run under > root) unless root doesn't change this behaviour in abrt's config file. What do I ha

Re: ABRT unusable again

2010-02-10 Thread Jiri Moskovcak
On 02/10/2010 01:12 AM, Till Maas wrote: > On Sat, Feb 06, 2010 at 04:22:27PM +0100, Till Maas wrote: > >> For yum related python backtrace bugs, it worked pretty well here and >> made bug reporting a lot easier. So maybe it should only be activated >> for cases where additional debuginfo is not ne

Re: ABRT unusable again

2010-02-09 Thread Till Maas
On Sat, Feb 06, 2010 at 04:22:27PM +0100, Till Maas wrote: > For yum related python backtrace bugs, it worked pretty well here and > made bug reporting a lot easier. So maybe it should only be activated > for cases where additional debuginfo is not needed. This time it did not catch the bug: http

Re: ABRT unusable again

2010-02-09 Thread Adam Williamson
On Tue, 2010-02-09 at 09:42 +0100, Jiri Moskovcak wrote: > On 02/09/2010 04:17 AM, Adam Williamson wrote: > > On Sun, 2010-02-07 at 14:16 +0100, Jiri Moskovcak wrote: > > > >> because I guess they would just sit there until bugzapping period. > > > > > or they get killed due to the release for > >

Re: ABRT unusable again

2010-02-09 Thread Jiri Moskovcak
On 02/09/2010 04:17 AM, Adam Williamson wrote: > On Sun, 2010-02-07 at 14:16 +0100, Jiri Moskovcak wrote: > >> because I guess they would just sit there until bugzapping period. > > or they get killed due to the release for > which they were filed going EOL. That's what I meant :) J. -- devel m

Re: ABRT unusable again

2010-02-08 Thread Adam Williamson
On Sun, 2010-02-07 at 22:26 +0100, Karel Klic wrote: > So I'd like to close over 600 bugs in Bugzilla using scripts. Is there > some Fedora policy regulating this? It would be best to contact the maintainer of RH Bugzilla, Dave Lawrence; he'll be able to advise you how to proceed. -- Adam Willi

Re: ABRT unusable again

2010-02-08 Thread Adam Williamson
On Sun, 2010-02-07 at 14:16 +0100, Jiri Moskovcak wrote: > because I guess they would just sit there until bugzapping period. There's no 'bugzapping period', exactly. BugZappers work all the time, but only on a small subset of all Fedora packages, we simply do not have the manpower to cover all

Re: ABRT unusable again

2010-02-08 Thread Frank Ch. Eigler
Jiri Moskovcak writes: > Such log would be nice, but it might take some time (even days) before > the app crashes again and I can imagine that could generate quite a > large log :-/ Maybe if it would store just last few syscalls... Sure, some circular logging, the last few thousand syscalls, no

Re: ABRT unusable again

2010-02-08 Thread Karel Klic
On 02/08/2010 02:22 AM, Christoph Wickert wrote: > Am Sonntag, den 07.02.2010, 22:26 +0100 schrieb Karel Klic: >> I >> placed the list of found bugs to the Fedora wiki [2]. IMHO only bugs >> with 2 comments should be closed, because 2 comments mean that the >> package maintainer did not touch the b

Re: ABRT unusable again

2010-02-08 Thread Jiri Moskovcak
On 02/08/2010 05:36 PM, Frank Ch. Eigler wrote: Michael Schwendt writes: I believe ABRT shouldn't file a bug report unless it is filled in properly. Yeah, some of us have pointed out that before. I'm happy about every detailed backtrace I get, but I would be even more happy if users contrib

Re: ABRT unusable again

2010-02-08 Thread Frank Ch. Eigler
Michael Schwendt writes: >> I believe ABRT shouldn't file a bug report unless it is filled in >> properly. > > Yeah, some of us have pointed out that before. > I'm happy about every detailed backtrace I get, but I would be even more > happy if users contributed a tiny bit more and added comments

Re: ABRT unusable again

2010-02-08 Thread Jiri Moskovcak
On 02/08/2010 05:05 PM, Jerry James wrote: On Sun, Feb 7, 2010 at 6:16 AM, Jiri Moskovcak wrote: - it actually does work, but it's bug detection/analyse is too general for some apps, this is something we know about and it's not in our powers to fix (it's not even considered a bug). This is actu

Re: ABRT unusable again

2010-02-08 Thread Jerry James
On Sun, Feb 7, 2010 at 6:16 AM, Jiri Moskovcak wrote: > - it actually does work, but it's bug detection/analyse is too general for > some apps, this is something we know about and it's not in our powers to fix > (it's not even considered a bug). This is actually the reason why is ABRT > extendible

Re: ABRT unusable again

2010-02-07 Thread Ralf Corsepius
On 02/07/2010 07:46 PM, Kevin Kofler wrote: > Michael Schwendt wrote: >> Secondly, the package maintainer should be informed about what is broken >> with the chosen/packaged software release. Certainly you don't ask for >> upstream to filter out *all* reports from all distributions, to return >> di

Re: ABRT unusable again

2010-02-07 Thread Ralf Corsepius
On 02/07/2010 12:52 PM, Michael Schwendt wrote: > On Sun, 07 Feb 2010 11:20:04 +0100, Stefan wrote: > >> On So, 2010-02-07 at 09:03 +0100, Ralf Corsepius wrote: >>> >>> To end-users, it's irrelevant "who is supposed to fix something". Their >>> complaints are against the product call Fedora and thu

Re: ABRT unusable again

2010-02-07 Thread Christoph Wickert
Am Sonntag, den 07.02.2010, 22:26 +0100 schrieb Karel Klic: > The script to find backtraces without debuginfo has been written[1]. Thanks a lot for your work and for your latest mail as well! > I > placed the list of found bugs to the Fedora wiki [2]. IMHO only bugs > with 2 comments should b

Re: ABRT unusable again

2010-02-07 Thread Karel Klic
Karel Klic wrote: > Christoph Wickert wrote: >> For me as the maintainer it is a lot of work to reply to all these >> useless reports and for our users it's just frustrating if all their >> reports get closed INSUFFICIENT_DATA. > > I am now going to write a script which detects all the backtraces >

Re: ABRT unusable again

2010-02-07 Thread Kevin Kofler
Michael Schwendt wrote: > As a last resort, software could get retired and removed from "The > Product". I'm not sure not shipping something at all is better for the user than shipping it with bugs, even if they never get fixed. Often even a buggy software is better than nothing. Kevin

Re: ABRT unusable again

2010-02-07 Thread Kevin Kofler
Michael Schwendt wrote: > Secondly, the package maintainer should be informed about what is broken > with the chosen/packaged software release. Certainly you don't ask for > upstream to filter out *all* reports from all distributions, to return > distribution-specific ones into a dist's own bug tra

Re: ABRT unusable again

2010-02-07 Thread Stefan Schulze Frielinghaus
On So, 2010-02-07 at 15:34 +0100, Michael Schwendt wrote: > On Sun, 07 Feb 2010 14:23:13 +0100, Stefan wrote: > > > The question was if the package maintainer should > > be triggered first instead of upstream which increases the load for the > > package maintainer who might not be able to handle a

Re: ABRT unusable again

2010-02-07 Thread Michael Schwendt
On Sun, 07 Feb 2010 14:23:13 +0100, Stefan wrote: > The question was if the package maintainer should > be triggered first instead of upstream which increases the load for the > package maintainer who might not be able to handle all of these requests > in the end because it is not his/her full tim

Re: ABRT unusable again

2010-02-07 Thread Stefan Schulze Frielinghaus
On So, 2010-02-07 at 12:52 +0100, Michael Schwendt wrote: [...] > There is an analogy actually. Regardless of whether the Fedora Project > consists of many volunteers, who do unpaid stuff in their spare time, > Fedora delivers a product and will have to deal with its consumers and > negative feedba

Re: ABRT unusable again

2010-02-07 Thread Jiri Moskovcak
I don't want to answer all of the messages, so I'll try to sum all of it in this one... On 02/05/2010 09:46 PM, Christoph Wickert wrote: What's wrong with ABRT? ALl the backtraces I get are unusable again. If Thunar crashes, not even Thunar-debuginfo gets installed. abrt 1.0 worked here, then

Re: ABRT unusable again

2010-02-07 Thread Michael Schwendt
On Sun, 07 Feb 2010 11:20:04 +0100, Stefan wrote: > On So, 2010-02-07 at 09:03 +0100, Ralf Corsepius wrote: > > > > To end-users, it's irrelevant "who is supposed to fix something". Their > > complaints are against the product call Fedora and thus expect "Fedora > > to fix their product". > >

Re: ABRT unusable again

2010-02-07 Thread Stefan Schulze Frielinghaus
On So, 2010-02-07 at 09:03 +0100, Ralf Corsepius wrote: > On 02/07/2010 03:15 AM, Karel Klic wrote: > > Kevin Kofler wrote: > >> Stefan Schulze Frielinghaus wrote: > >>> However, in the meantime I stopped reporting crashes via ABRT because I > >>> think it raises the load for a package maintainer t

Re: ABRT unusable again

2010-02-07 Thread Ralf Corsepius
On 02/07/2010 03:15 AM, Karel Klic wrote: > Kevin Kofler wrote: >> Stefan Schulze Frielinghaus wrote: >>> However, in the meantime I stopped reporting crashes via ABRT because I >>> think it raises the load for a package maintainer to high while the >>> report should go directly to upstream. Bother

Re: ABRT unusable again

2010-02-06 Thread Karel Klic
Kevin Kofler wrote: > Stefan Schulze Frielinghaus wrote: >> However, in the meantime I stopped reporting crashes via ABRT because I >> think it raises the load for a package maintainer to high while the >> report should go directly to upstream. Bothering the maintainer first >> instead of upstream

Re: ABRT unusable again

2010-02-06 Thread Christoph Wickert
Am Samstag, den 06.02.2010, 21:59 +0100 schrieb drago01: > On Sat, Feb 6, 2010 at 9:01 PM, Thomas Spura > wrote: > > Am Samstag, den 06.02.2010, 20:18 +0100 schrieb Christoph Wickert: > >> Am Samstag, den 06.02.2010, 19:27 +0100 schrieb drago01: > >> > What needs to be fixed here is bugzilla not A

Re: ABRT unusable again

2010-02-06 Thread Mail Lists
On 02/06/2010 03:50 PM, Kevin Fenzi wrote: rt. ;( > > So, I think we need a fixed kernel in updates-testing and wait a bit > before pushing this to stable, IMHO. > > kevin > Surely you're not suggesting holding up a decent kernel from going to stable while waiting for Abrt ? -- devel maili

Re: ABRT unusable again

2010-02-06 Thread Adam Williamson
On Sat, 2010-02-06 at 21:48 +, Leigh Scott wrote: > On Sat, 2010-02-06 at 13:32 -0800, Adam Williamson wrote: > > > And, IIRC, Jiri has already agreed and said this will be implemented, so > > why bring it up again? > > -- > > Adam Williamson > > Fedora QA Community Monkey > > IRC: adamw | Fe

Re: ABRT unusable again

2010-02-06 Thread Leigh Scott
On Sat, 2010-02-06 at 13:32 -0800, Adam Williamson wrote: > And, IIRC, Jiri has already agreed and said this will be implemented, so > why bring it up again? > -- > Adam Williamson > Fedora QA Community Monkey > IRC: adamw | Fedora Talk: adamwill AT fedoraproject DOT org > http://www.happyassassi

Re: ABRT unusable again

2010-02-06 Thread Adam Williamson
On Sat, 2010-02-06 at 14:08 +0100, Michael Schwendt wrote: > On Sat, 06 Feb 2010 10:53:14 +, Leigh wrote: > > > IMO ABRT isn't that useful as a lot of the reports don't include steps > > to reproduce (I just close the bugs after a month if they don't respond > > to the "needinfo" request). > >

Re: ABRT unusable again

2010-02-06 Thread Adam Williamson
On Sat, 2010-02-06 at 14:08 +0100, Michael Schwendt wrote: > On Sat, 06 Feb 2010 10:53:14 +, Leigh wrote: > > > IMO ABRT isn't that useful as a lot of the reports don't include steps > > to reproduce (I just close the bugs after a month if they don't respond > > to the "needinfo" request). > >

Re: ABRT unusable again

2010-02-06 Thread drago01
On Sat, Feb 6, 2010 at 9:01 PM, Thomas Spura wrote: > Am Samstag, den 06.02.2010, 20:18 +0100 schrieb Christoph Wickert: >> Am Samstag, den 06.02.2010, 19:27 +0100 schrieb drago01: >> > What needs to be fixed here is bugzilla not ABRT, we need a "report >> > upstream" button. >> >> Ok, and where i

Re: ABRT unusable again

2010-02-06 Thread Kevin Fenzi
On Sat, 06 Feb 2010 18:03:23 +0100 Karel Klic wrote: ...snip... > Please consider testing and adding +1 karma to ABRT 1.0.6 in Bodhi. Sadly, I don't think it's going to get much testing currently. The only folks who can test it are those that just enable updates-testing and update abrt. Anyon

Re: ABRT unusable again

2010-02-06 Thread Neil Horman
On Sat, Feb 06, 2010 at 06:53:31PM +0100, Kevin Kofler wrote: > Stefan Schulze Frielinghaus wrote: > > However, in the meantime I stopped reporting crashes via ABRT because I > > think it raises the load for a package maintainer to high while the > > report should go directly to upstream. Bothering

Re: ABRT unusable again

2010-02-06 Thread Thomas Spura
Am Samstag, den 06.02.2010, 20:18 +0100 schrieb Christoph Wickert: > Am Samstag, den 06.02.2010, 19:27 +0100 schrieb drago01: > > What needs to be fixed here is bugzilla not ABRT, we need a "report > > upstream" button. > > Ok, and where is the "submit downstream" button in upstream's bug > tracke

Re: ABRT unusable again

2010-02-06 Thread Christoph Wickert
Am Samstag, den 06.02.2010, 16:22 +0100 schrieb Till Maas: > On Sat, Feb 06, 2010 at 12:23:31PM +0100, Kevin Kofler wrote: > > +1. ABRT is just broken in so many ways it's not even funny and should > > never > > have been shipped in its current state. > > For yum related python backtrace bugs,

Re: ABRT unusable again

2010-02-06 Thread Christoph Wickert
Am Samstag, den 06.02.2010, 19:27 +0100 schrieb drago01: > Well reports should go to the maintainer first, he should forward it > to upstream as needed. I disagree. Basically there are two situations: 1. The backtrace or the bug report is incomplete. In 95% of these cases submitters

Re: ABRT unusable again

2010-02-06 Thread drago01
On Sat, Feb 6, 2010 at 6:56 PM, Kevin Kofler wrote: > Michael Schwendt wrote: >> I'm happy about every detailed backtrace I get, but I would be even more >> happy if users contributed a tiny bit more and added comments to their >> tickets and responded to NEEDINFO queries and gave feedback on Test

Re: ABRT unusable again

2010-02-06 Thread Mathieu Bridon
On Sat, Feb 6, 2010 at 18:03, Karel Klic wrote: > It became better with later releases, but the bug you described made it > bad again (for this release). > > As far as I can tell, the last large-scale change (the new GUI) was > finished in 1.0.4. It introduced some bugs, but those are fixed now.

Re: ABRT unusable again

2010-02-06 Thread Kevin Kofler
Michael Schwendt wrote: > I'm happy about every detailed backtrace I get, but I would be even more > happy if users contributed a tiny bit more and added comments to their > tickets and responded to NEEDINFO queries and gave feedback on Test > Updates. ABRT has lowered the hurdle so much that peop

Re: ABRT unusable again

2010-02-06 Thread Kevin Kofler
Stefan Schulze Frielinghaus wrote: > However, in the meantime I stopped reporting crashes via ABRT because I > think it raises the load for a package maintainer to high while the > report should go directly to upstream. Bothering the maintainer first > instead of upstream is not the right thing to

Re: ABRT unusable again

2010-02-06 Thread Laurent Rineau
Le samedi 06 février 2010 18:03:23, Karel Klic a écrit : > Christoph Wickert wrote: > > What's wrong with ABRT? ALl the backtraces I get are unusable again. If > > Thunar crashes, not even Thunar-debuginfo gets installed. > > There is a flaw in ABRT 1.0.4, which allows to submit incomplete > backt

Re: ABRT unusable again

2010-02-06 Thread Laurent Rineau
Le samedi 06 février 2010 15:53:03, Stefan Schulze Frielinghaus a écrit : > On Sa, 2010-02-06 at 14:08 +0100, Michael Schwendt wrote: > [...] > > > I'm happy about every detailed backtrace I get, but I would be even more > > happy if users contributed a tiny bit more and added comments to their >

Re: ABRT unusable again

2010-02-06 Thread Karel Klic
Christoph Wickert wrote: > What's wrong with ABRT? ALl the backtraces I get are unusable again. If > Thunar crashes, not even Thunar-debuginfo gets installed. There is a flaw in ABRT 1.0.4, which allows to submit incomplete backtraces. It got into the source code during the GUI rewrite. There is

Re: ABRT unusable again

2010-02-06 Thread Till Maas
On Sat, Feb 06, 2010 at 12:23:31PM +0100, Kevin Kofler wrote: > Ralf Corsepius wrote: > > However, I went one step further: I removed ABRT from my systems, not > > because of issues I would have with it as a Fedora package maintainer, > > but because of usability issues I am having with it on the u

Re: ABRT unusable again

2010-02-06 Thread Stefan Schulze Frielinghaus
On Sa, 2010-02-06 at 14:08 +0100, Michael Schwendt wrote: [...] > I'm happy about every detailed backtrace I get, but I would be even more > happy if users contributed a tiny bit more and added comments to their > tickets and responded to NEEDINFO queries and gave feedback on Test > Updates. ABRT

Re: ABRT unusable again

2010-02-06 Thread Michael Schwendt
On Sat, 06 Feb 2010 10:53:14 +, Leigh wrote: > IMO ABRT isn't that useful as a lot of the reports don't include steps > to reproduce (I just close the bugs after a month if they don't respond > to the "needinfo" request). > I believe ABRT shouldn't file a bug report unless it is filled in > pr

Re: ABRT unusable again

2010-02-06 Thread Kevin Kofler
Ralf Corsepius wrote: > However, I went one step further: I removed ABRT from my systems, not > because of issues I would have with it as a Fedora package maintainer, > but because of usability issues I am having with it on the user-side and > because of other issues I am having with it as sys-admi

Re: ABRT unusable again

2010-02-06 Thread Leigh Scott
IMO ABRT isn't that useful as a lot of the reports don't include steps to reproduce (I just close the bugs after a month if they don't respond to the "needinfo" request). I believe ABRT shouldn't file a bug report unless it is filled in properly. -- devel mailing list devel@lists.fedoraproject.or

Re: ABRT unusable again

2010-02-06 Thread Christoph Wickert
Am Samstag, den 06.02.2010, 10:51 +0100 schrieb Michael Schwendt: > On Fri, 05 Feb 2010 21:46:54 +0100, Christoph wrote: > > > What's wrong with ABRT? ALl the backtraces I get are unusable again. If > > Thunar crashes, not even Thunar-debuginfo gets installed. > > Which kernel release? > Perhaps

Re: ABRT unusable again

2010-02-06 Thread Michael Schwendt
On Fri, 05 Feb 2010 21:46:54 +0100, Christoph wrote: > What's wrong with ABRT? ALl the backtraces I get are unusable again. If > Thunar crashes, not even Thunar-debuginfo gets installed. > > abrt 1.0 worked here, then came 1.0.2 which was broken. 1.0.3 was > working again, but got superseded be

Re: ABRT unusable again

2010-02-05 Thread Ralf Corsepius
On 02/05/2010 09:46 PM, Christoph Wickert wrote: > If the situation doesn't change any time soon, we IMHO should consider > disabling abrt until the issues are fixed. Agreed. However, I went one step further: I removed ABRT from my systems, not because of issues I would have with it as a Fedora

ABRT unusable again

2010-02-05 Thread Christoph Wickert
What's wrong with ABRT? ALl the backtraces I get are unusable again. If Thunar crashes, not even Thunar-debuginfo gets installed. abrt 1.0 worked here, then came 1.0.2 which was broken. 1.0.3 was working again, but got superseded be 1.0.4 only a few of days later. This means that most of the time