Re: Fuzzy screen problem in Nicaragua

2010-03-16 Thread Daniel Drake
On 15 March 2010 11:48, John Watlington w...@laptop.org wrote:
 Please provide us with serial numbers of affected units.
 I'm a little perplexed as to how Nicaragua ended up with
 such a high failure rate with this issue.

Germán is on a field trip so I'll step in...

SHC92502C19
SHC925021D6
SHC9250204E
SHC92501D9E
SHC925026BB

And serial numbers of the displays:
B96L1TE01700
B96M1TE05036
B96M1TE00662
B96M1TE05248

The 5th display that we had recorded with this problem appears to now
be working fine. I wonder if there is more to this problem than meets
the eye.

We have reports from the schools and sightings from volunteers that
there are more laptops with this problem out in the field, and more
reports keep trickling in. We expect to have our hands on another 5-10
cases soon.

Thanks,
Daniel
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Re: Fuzzy screen problem in Nicaragua

2010-03-15 Thread German R S
El 13/03/10 21:47, Martin Langhoff escribió:
 On Sat, Mar 13, 2010 at 12:02 PM, German R S germa...@opensuse.org.ni wrote:
 The problem in Nicaragua is that we have more than 0.1%, we think that the
 percentage is around 1%.

 What we can do whit this problem???
 
 Hi Germán,
 
 can you give us more detail about the problem? A few good quality
 pictures of the screens showing the problem maybe?
 
 cheers,
 
 
 
 m

Hi martin, daniel drake wrote a mail about this problem, in January, so
right now we found a lot of XO with this problem in many schools in
Nicaragua

http://lists.laptop.org/pipermail/devel/2010-January/027373.html
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Re: Fuzzy screen problem in Nicaragua

2010-03-15 Thread John Watlington

On Mar 15, 2010, at 12:46 PM, German R S wrote:

 El 13/03/10 21:47, Martin Langhoff escribió:
 On Sat, Mar 13, 2010 at 12:02 PM, German R S  
 germa...@opensuse.org.ni wrote:
 The problem in Nicaragua is that we have more than 0.1%, we think  
 that the
 percentage is around 1%.

Please provide us with serial numbers of affected units.
I'm a little perplexed as to how Nicaragua ended up with
such a high failure rate with this issue.

We will also need a couple of the affected screens
to return to the manufacturer for failure analysis.

Regards,
John

 What we can do whit this problem???

 Hi Germán,

 can you give us more detail about the problem? A few good quality
 pictures of the screens showing the problem maybe?

 cheers,



 m

 Hi martin, daniel drake wrote a mail about this problem, in  
 January, so
 right now we found a lot of XO with this problem in many schools in
 Nicaragua

 http://lists.laptop.org/pipermail/devel/2010-January/027373.html

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Re: Fuzzy screen problem in Nicaragua

2010-03-15 Thread German R S
El 15/03/10 11:48, John Watlington escribió:
 
 On Mar 15, 2010, at 12:46 PM, German R S wrote:
 
 El 13/03/10 21:47, Martin Langhoff escribió:
 On Sat, Mar 13, 2010 at 12:02 PM, German R S
 germa...@opensuse.org.ni wrote:
 The problem in Nicaragua is that we have more than 0.1%, we think
 that the
 percentage is around 1%.
 
 Please provide us with serial numbers of affected units.
 I'm a little perplexed as to how Nicaragua ended up with
 such a high failure rate with this issue.


Which Serials numbers???
XO Serial??? or Screen unit Serials???

Behind of screen we found 2 serials numbers, which one???


 We will also need a couple of the affected screens
 to return to the manufacturer for failure analysis.

Ok we will work on this...

Thank You...

German R S
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Re: Fuzzy screen problem in Nicaragua

2010-03-15 Thread John Watlington

On Mar 15, 2010, at 2:13 PM, German R S wrote:

 El 15/03/10 11:48, John Watlington escribió:

 On Mar 15, 2010, at 12:46 PM, German R S wrote:

 El 13/03/10 21:47, Martin Langhoff escribió:
 On Sat, Mar 13, 2010 at 12:02 PM, German R S
 germa...@opensuse.org.ni wrote:
 The problem in Nicaragua is that we have more than 0.1%, we think
 that the
 percentage is around 1%.

 Please provide us with serial numbers of affected units.
 I'm a little perplexed as to how Nicaragua ended up with
 such a high failure rate with this issue.

 Which Serials numbers???
 XO Serial??? or Screen unit Serials???

We are mainly interested in the serial number of the laptops.

 Behind of screen we found 2 serials numbers, which one???

The screen serial number (the one from the label that says
CHI MEI) would be useful if you have them.

wad

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Re: Fuzzy screen problem in Nicaragua

2010-03-15 Thread Kevin Mauricio Benavides Castro
hi
then would require the affected serial screens to make an analysis of this.

this would send through the mailing list??


hugs

-- 
Kevin Mauricio Benavides Castro
Technical Support-Nicaragua OLPC
www.wiki.laptop.org/go/user/kevin.benavides  - Soporte XO
http://www.sistemascastros.netne.net/
-
www.fedoraproject.org
Fedora Project Developer
Linux User: #12356
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Rw: Fuzzy screen problem in Nicaragua

2010-03-14 Thread Kevin Mauricio Benavides Castro

 Message:
 Date: Sat, 13 Mar 2010 22:47:15 -0500
 From: Martin Langhoff martin.langh...@gmail.com
 Subject: Re: Fuzzy screen problem in Nicaragua
 To: German R S germa...@opensuse.org.ni
 Cc: devel@lists.laptop.org
 Message-ID:
46a038f91003131947o67680a5am331bd5689466c...@mail.gmail.com
 Content-Type: text/plain; charset=ISO-8859-1

 On Sat, Mar 13, 2010 at 12:02 PM, German R S germa...@opensuse.org.ni
 wrote:
  The problem in Nicaragua is that we have more than 0.1%, we think that
 the
  percentage is around 1%.
 
  What we can do whit this problem???

 Hi Germ?n,

 can you give us more detail about the problem? A few good quality
 pictures of the screens showing the problem maybe?

 cheers,



 m
 --
  martin.langh...@gmail.com
  mar...@laptop.org -- School Server Architect
  - ask interesting questions
  - don't get distracted with shiny stuff  - working code first
  - http://wiki.laptop.org/go/User:Martinlanghoff



hi martín como esta bueno en lagunas de las XO de Nicaragua estan
apareciendo algunos problemas con el Display de la XO cuando la enciendes la
XO la mitad de la pantalla presenta la pantalla turbia ?? y eso que las XO
esta nuevas ?? he abierto algunas de estas XO para ver si hay problemas con
los conectores del Display de la XO?? y al parecer esto es mas bien un
problema de fabrica no se que opinas al respecto

por otra parte he encontrado la misma situación en la máquinas que tiene el
MINED y AMCHAM por lo que el 2% de las XO presentan problemas en la memoria
de almacenaje

que se debe de hacer en estos casos por lo menos estoy llevando esta cifra
de las XO que he mirado hasta el momento.

Abrazos

-- 
Kevin Mauricio Benavides Castro
Technical Support-Nicaragua OLPC
www.wiki.laptop.org/go/user/kevin.benavides  - Soporte XO
http://www.sistemascastros.netne.net/
-
www.fedoraproject.org
Fedora Project Developer
Linux User: #12356
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Fuzzy screen problem in Nicaragua

2010-03-13 Thread German R S
The problem in Nicaragua is that we have more than 0.1%, we think that
the percentage is around 1%.

What we can do whit this problem???

German Ruiz
Fundación Zamora Terán
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Re: Fuzzy screen problem in Nicaragua

2010-03-13 Thread Martin Langhoff
On Sat, Mar 13, 2010 at 12:02 PM, German R S germa...@opensuse.org.ni wrote:
 The problem in Nicaragua is that we have more than 0.1%, we think that the
 percentage is around 1%.

 What we can do whit this problem???

Hi Germán,

can you give us more detail about the problem? A few good quality
pictures of the screens showing the problem maybe?

cheers,



m
-- 
 martin.langh...@gmail.com
 mar...@laptop.org -- School Server Architect
 - ask interesting questions
 - don't get distracted with shiny stuff  - working code first
 - http://wiki.laptop.org/go/User:Martinlanghoff
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Fuzzy screen problem in Nicaragua

2010-01-29 Thread Daniel Drake
We've seen a handful of XOs with an interesting problem here.

There is a large vertical stripe of fuzzyness on the left side of the
screen. It seems to be in the same place on every XO that we've seen.

It is not always obvious. For example, on the static-white OFW
background, it is completely invisible. But move into the OFW disk
block view and you can clearly see the fuzzyness.

It seems to be a problem within the display. Moving the affected
display to a different XO causes the problem to appear there, and
taking a known-good screen and putting it in the affected XO makes the
problem go away.

Here is a video where you can see the problem clearly:

http://dev.laptop.org/~dsd/20100129/fuzzy-screen.mpg (14mb)

Is this a known/recognised problem?  Any solutions or diagnosis available?

cheers
Daniel
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