Re: Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread forster
USB flash drive On Fri, Nov 23, 2012 at 06:08:26PM +1100, fors...@ozonline.com.au wrote: I repeated these tests Thanks! XO-1.75 and XO-4 OS14 Huawei E160E modem Imation 8GB memory stick Is this actually a Memory Stick or do you mean a USB flash drive?

Re: Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread RJV
As Jerry mentioned, the trick is to uncheck Power Management option under the Power options of the laptop. Otherwise, the scenarios outlined by Ajay can be reproduced. It seems the power supply to the USB ports do make a difference. Regards, Ravichandran J.V. On Fri, Nov 23, 2012 at 1:52 PM,

Re: Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread James Cameron
That's not what Ajay said here: http://lists.laptop.org/pipermail/devel/2012-November/036409.html Ajay, can you confirm in the above posting that all power management was disabled? I agree that the frame icon for the modem may not be present if power managament was enabled, but I see that as a

Re: Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread RJV
Hi James, I agree that the frame icon for the modem may not be present if power managament was enabled, The frame does work with the Power Management option unchecked. What does the frame icon for the modem mean? Jv On Sat, Nov 24, 2012 at 2:51 AM, James Cameron qu...@laptop.org wrote:

Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread forster
Hi James, I agree that the frame icon for the modem may not be present if power managament was enabled, The frame does work with the Power Management option unchecked. What does the frame icon for the modem mean? see http://wiki.sugarlabs.org/go/File:Gsm_share_state0.png which shows

Re: Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread James Cameron
On Sat, Nov 24, 2012 at 10:14:41AM +0530, RJV wrote: Hi James, I agree that the frame icon for the modem may not be present if power managament was enabled, The frame does work with the Power Management option unchecked. What does the frame icon for the modem mean?

Re: Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread RJV
Thanks, James/Tony. But that works, too, fine. The mobile icon plus the frame presence is ok. Another thing, though, that I have noticed is, With the 3G USB stick in, after Disconnec-ting and Remove-ing (with PM off) when I select Shut Down, it does not shut down normally. I have to Power off

Re: Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread James Cameron
On Sat, Nov 24, 2012 at 10:31:16AM +0530, RJV wrote: Thanks, James/Tony. But that works, too, fine. The mobile icon plus the frame presence is ok. So you have tried but cannot reproduce the problem identified by Ajay, where the icon does not appear if (a) a USB flash drive is present at boot,

Re: Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread RJV
(I don't know what 3.1 means). Linux version. I hope the terminology is correct! I will ask Ajay to do that (raise a ticket) on 13.1 build 14. I shall be meeting or talking with Ajay today. I will also check out if the Shut Down problem happens in Ajay's XO. Regards, Jv On Sat, Nov 24, 2012

Re: Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread Ajay Garg
Hi all. * I tested on XO-1.75 with os14; the frame appeared fine (booting-up with the USB-flash drive, and USB-modem inserted) !!! * Pulling off my hair, I re-tested on XO-1.75 with os11 (booting-up with the USB-flash drive, and USB-modem inserted) ; thankfully, the frame-icon

Re: Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread James Cameron
Thanks, I have closed #12340 with a brief note. -- James Cameron http://quozl.linux.org.au/ ___ Devel mailing list Devel@lists.laptop.org http://lists.laptop.org/listinfo/devel

Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-22 Thread James Cameron
I downloaded 13.1.0 os14 for XO-1.75 and tested for your problem about ten times, and it never happened. I don't know if there was a fix, or if your USB flash drive is somehow unique. I suggest you try testing os14, or dig deeper into why cdc_ether is not starting. On Thu, Nov 22, 2012 at

Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-22 Thread forster
I repeated these tests XO-1.75 and XO-4 OS14 Huawei E160E modem Imation 8GB memory stick I was unable to replicate the fault described by Ajay, the modem appeared in the frame, both plugged in after boot and before boot but for both laptops In the first test, memory stick and modem plugged in

Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-22 Thread James Cameron
On Fri, Nov 23, 2012 at 06:08:26PM +1100, fors...@ozonline.com.au wrote: I repeated these tests Thanks! XO-1.75 and XO-4 OS14 Huawei E160E modem Imation 8GB memory stick Is this actually a Memory Stick or do you mean a USB flash drive? http://en.wikipedia.org/wiki/Memory_Stick Ajay said

RE: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-21 Thread Alan Jhonn Aguiar Schwyn
-offthe usb ever? Alan From: martin.langh...@gmail.com Date: Wed, 21 Nov 2012 02:53:47 -0500 To: qu...@laptop.org; je...@laptop.org.au; martin.langh...@gmail.com; a...@activitycentral.com; Devel@lists.laptop.org; sugar-de...@lists.sugarlabs.org Subject: Re: [Sugar-devel] [TRANSIENT ISSUE

Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-21 Thread Martin Langhoff
On Wed, Nov 21, 2012 at 3:07 AM, Alan Jhonn Aguiar Schwyn alan...@hotmail.com wrote: is there a way to block suspend when a class of USB device is plugged? This will be very important.. Disable the automatic power-save (AKA power off usb..) It is already done in many cases. if one device is

Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-21 Thread Richard A. Smith
On 11/21/2012 02:40 AM, James Cameron wrote: Perhaps this service provider can provide technical support? If it's as simple as adding a single entry to powerd's usb-inhibits file like how 'hid' is treated then why has this not been done? My guess is priorities are elsewhere in the stack at

Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-21 Thread Jerry Vonau
On 21 November 2012 18:40, James Cameron qu...@laptop.org wrote: On Wed, Nov 21, 2012 at 06:29:42PM +1100, Jerry Vonau wrote: Yawn, yup boring unless a sponsor of your deployment is a 3G service provider, then it becomes a major 'has to work out of the box' from a business point of view.

Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-21 Thread Richard A. Smith
On 11/21/2012 01:07 AM, Jerry Vonau wrote: Dropping the power to the usb bus is making the modem play peek-a-boo with the kernel: http://dev.laptop.org/ticket/10708. http://dev.laptop.org/ticket/10708 And just to be clear its more than just a power dropping problem. Both 1.75 and XO-4 both

Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-21 Thread Ajay Garg
Hi all. I tested on os11, with all power-management disabled. 0. Insert a pen-drive. a) Inserted modem in another slot; the modem is detected. b) Reboot. c) Modem is NOT detected. d) Remove modem. e) Insert modem; the modem is detected. I tried the above steps 5 times; and the results

Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-21 Thread James Cameron
Thanks Ajay. Can you confirm this is on XO-1.75 with 13.1.0 os11? I think you mentioned XO-1.75 and 13.1.0 in a previous reply, but you might have changed the configuration since then. At step c, where the modem is not detected, I take it you mean that the Sugar frame icon does not appear. I

Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-21 Thread James Cameron
That's very interesting. So it is the pen drive causing the problem. Does a pen drive of a different manufacturer also cause the problem? (I see a similar problem on XO-4 B1 with 13.1.0 os12, ... if any pen drive is attached the modem is detected by the kernel, not shown by frame, and not shown

Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-21 Thread Ajay Garg
I just compared the case_*_messages files, and it seems that the reason of the modem not being listed/detected/appearing in case 1, is because the cdc_ether driver doesn't start upon boot. On Thu, Nov 22, 2012 at 11:31 AM, James Cameron qu...@laptop.org wrote: That's very interesting. So it

Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-20 Thread forster
Ajay You do not say which OS you are using or whether its Sugar or Gnome desktop. For most of 13.1.0 the modem dongle has not been appearing in the Sugar frame. It was fixed at OS11 I think but I have not tested it a lot to see if its always there in the frame. Tony I have heard from other

Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-20 Thread Jerry Vonau
On 20 November 2012 19:33, Ajay Garg a...@activitycentral.com wrote: Hi all. I have been facing transient issues in getting the 3G-Modem recognised (via the appearence of the corresponding icon in the bottom-tray). There really is no fixed pattern; sometimes the icon appears when the modem

Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-20 Thread RJV
On the same topic, is anyone experienced with 3G connectivity on XO 1.5? Will it work? 3 G works fine with 1.75, 12.1, 0.96, Build 21. Regards, Jv On Tue, Nov 20, 2012 at 9:27 PM, Jerry Vonau je...@laptop.org.au wrote: On 20 November 2012 19:33, Ajay Garg a...@activitycentral.com wrote:

Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-20 Thread Jerry Vonau
On 21 November 2012 14:59, Martin Langhoff martin.langh...@gmail.comwrote: Ajay, folks, please indicate OS version, XO model, steps to repro (even if intermittent), and collect kernel logs so we can see WTH is going on. Otherwise we can only say maybe and speculate -- good stuff for idle

Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-20 Thread James Cameron
On Wed, Nov 21, 2012 at 05:07:20PM +1100, Jerry Vonau wrote: Dropping the power to the usb bus is making the modem play peek-a-boo with the kernel: http://dev.laptop.org/ticket/10708. Is that all it is? How boring. Nothing new. Ajay, can you confirm your problem goes away if you turn off

Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-20 Thread Ajay Garg
On Wed, Nov 21, 2012 at 11:54 AM, James Cameron qu...@laptop.org wrote: On Wed, Nov 21, 2012 at 05:07:20PM +1100, Jerry Vonau wrote: Dropping the power to the usb bus is making the modem play peek-a-boo with the kernel: http://dev.laptop.org/ticket/10708. Is that all it is? How boring.

Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-20 Thread James Cameron
On Wed, Nov 21, 2012 at 12:01:07PM +0530, Ajay Garg wrote: I am downloading os12 for XO-1.75 so that I can update with the results on the latest image. That's nice. Still, I'm interested if turning off automatic power management solves the problem for you ... with the build you already have.

Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-20 Thread Jerry Vonau
On 21 November 2012 17:24, James Cameron qu...@laptop.org wrote: On Wed, Nov 21, 2012 at 05:07:20PM +1100, Jerry Vonau wrote: Dropping the power to the usb bus is making the modem play peek-a-boo with the kernel: http://dev.laptop.org/ticket/10708. Is that all it is? How boring. Nothing

Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-20 Thread James Cameron
On Wed, Nov 21, 2012 at 06:29:42PM +1100, Jerry Vonau wrote: Yawn, yup boring unless a sponsor of your deployment is a 3G service provider, then it becomes a major 'has to work out of the box' from a business point of view. Perhaps this service provider can provide technical support? If it's

Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-20 Thread Martin Langhoff
On Wed, Nov 21, 2012 at 2:40 AM, James Cameron qu...@laptop.org wrote: I don't think having an end-user with no experience with USB IDs add an entry to the usb-inhibits file, or having to remember to turn off a major feature is the correct long term solution IMHO. You guys are driving OOB, so