Re: Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread forster
USB flash drive

 On Fri, Nov 23, 2012 at 06:08:26PM +1100, fors...@ozonline.com.au wrote:
  I repeated these tests
 
 Thanks!
 
  XO-1.75 and XO-4
  OS14
  Huawei E160E modem
  Imation 8GB memory stick
 
 Is this actually a Memory Stick or do you mean a USB flash drive?
 http://en.wikipedia.org/wiki/Memory_Stick
 
 Ajay said pen-drive, and I took that to mean a USB flash drive.
 
  I was unable to replicate the fault described by Ajay, the modem
  appeared in the frame, both plugged in after boot and before boot
  
  but for both laptops
  
  In the first test, memory stick and modem plugged in after boot, the
  frame never got past displaying connecting, even though I could
  browse the net ok
 
 Yes, this is SL #4255.
 
  In the second test, memory stick and modem plugged in before boot, I
  got to the connected display in the frame but the upload and
  download kB counters never updated past 0 even though I was
  browsing, the connected time did update ok.
 
 Interesting, thanks.  Updated SL #4255.  I've never seen data counters
 in 13.1.0 builds.
 
  I did not try without the memory stick.
 
 I think your tests show that Ajay's problem is likely to be unique to
 the pen-drive in use.  Thanks for that.
 
 -- 
 James Cameron
 http://quozl.linux.org.au/
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Re: Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread RJV
As Jerry mentioned, the trick is to uncheck Power Management option under
the Power options of the laptop. Otherwise, the scenarios outlined by Ajay
can be reproduced.

It seems the power supply to the USB ports do make a difference.

Regards,

Ravichandran J.V.


On Fri, Nov 23, 2012 at 1:52 PM, fors...@ozonline.com.au wrote:

 USB flash drive

  On Fri, Nov 23, 2012 at 06:08:26PM +1100, fors...@ozonline.com.au wrote:
   I repeated these tests
 
  Thanks!
 
   XO-1.75 and XO-4
   OS14
   Huawei E160E modem
   Imation 8GB memory stick
 
  Is this actually a Memory Stick or do you mean a USB flash drive?
  http://en.wikipedia.org/wiki/Memory_Stick
 
  Ajay said pen-drive, and I took that to mean a USB flash drive.
 
   I was unable to replicate the fault described by Ajay, the modem
   appeared in the frame, both plugged in after boot and before boot
  
   but for both laptops
  
   In the first test, memory stick and modem plugged in after boot, the
   frame never got past displaying connecting, even though I could
   browse the net ok
 
  Yes, this is SL #4255.
 
   In the second test, memory stick and modem plugged in before boot, I
   got to the connected display in the frame but the upload and
   download kB counters never updated past 0 even though I was
   browsing, the connected time did update ok.
 
  Interesting, thanks.  Updated SL #4255.  I've never seen data counters
  in 13.1.0 builds.
 
   I did not try without the memory stick.
 
  I think your tests show that Ajay's problem is likely to be unique to
  the pen-drive in use.  Thanks for that.
 
  --
  James Cameron
  http://quozl.linux.org.au/
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Re: Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread James Cameron
That's not what Ajay said here:
http://lists.laptop.org/pipermail/devel/2012-November/036409.html

Ajay, can you confirm in the above posting that all power management
was disabled?

I agree that the frame icon for the modem may not be present if power
managament was enabled, but I see that as a separate problem now.

On Fri, Nov 23, 2012 at 05:20:45PM +0530, RJV wrote:
 As Jerry mentioned, the trick is to uncheck Power Management option under the
 Power options of the laptop. Otherwise, the scenarios outlined by Ajay can be
 reproduced.
 
 It seems the power supply to the USB ports do make a difference.
 
 Regards,
 
 Ravichandran J.V.
 
 
 On Fri, Nov 23, 2012 at 1:52 PM, fors...@ozonline.com.au wrote:
 
 USB flash drive
 
  On Fri, Nov 23, 2012 at 06:08:26PM +1100, fors...@ozonline.com.au wrote:
   I repeated these tests
 
  Thanks!
 
   XO-1.75 and XO-4
   OS14
   Huawei E160E modem
   Imation 8GB memory stick
 
  Is this actually a Memory Stick or do you mean a USB flash drive?
  http://en.wikipedia.org/wiki/Memory_Stick
 
  Ajay said pen-drive, and I took that to mean a USB flash drive.
 
   I was unable to replicate the fault described by Ajay, the modem
   appeared in the frame, both plugged in after boot and before boot
  
   but for both laptops
  
   In the first test, memory stick and modem plugged in after boot, the
   frame never got past displaying connecting, even though I could
   browse the net ok
 
  Yes, this is SL #4255.
 
   In the second test, memory stick and modem plugged in before boot, I
   got to the connected display in the frame but the upload and
   download kB counters never updated past 0 even though I was
   browsing, the connected time did update ok.
 
  Interesting, thanks.  Updated SL #4255.  I've never seen data counters
  in 13.1.0 builds.
 
   I did not try without the memory stick.
 
  I think your tests show that Ajay's problem is likely to be unique to
  the pen-drive in use.  Thanks for that.
 
  --
  James Cameron
  http://quozl.linux.org.au/
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 --
 Regards,
 
 Ravichandran Jv
 http://ravichandranjv.blogspot.com

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Re: Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread RJV
Hi James,

 I agree that the frame icon for the modem may not be present if power
managament was enabled,

The frame does work with the Power Management option unchecked. What does
the frame icon for the modem mean?

Jv



On Sat, Nov 24, 2012 at 2:51 AM, James Cameron qu...@laptop.org wrote:

 That's not what Ajay said here:
 http://lists.laptop.org/pipermail/devel/2012-November/036409.html

 Ajay, can you confirm in the above posting that all power management
 was disabled?

 I agree that the frame icon for the modem may not be present if power
 managament was enabled, but I see that as a separate problem now.

 On Fri, Nov 23, 2012 at 05:20:45PM +0530, RJV wrote:
  As Jerry mentioned, the trick is to uncheck Power Management option
 under the
  Power options of the laptop. Otherwise, the scenarios outlined by Ajay
 can be
  reproduced.
 
  It seems the power supply to the USB ports do make a difference.
 
  Regards,
 
  Ravichandran J.V.
 
 
  On Fri, Nov 23, 2012 at 1:52 PM, fors...@ozonline.com.au wrote:
 
  USB flash drive
 
   On Fri, Nov 23, 2012 at 06:08:26PM +1100, 
  fors...@ozonline.com.auwrote:
I repeated these tests
  
   Thanks!
  
XO-1.75 and XO-4
OS14
Huawei E160E modem
Imation 8GB memory stick
  
   Is this actually a Memory Stick or do you mean a USB flash drive?
   http://en.wikipedia.org/wiki/Memory_Stick
  
   Ajay said pen-drive, and I took that to mean a USB flash drive.
  
I was unable to replicate the fault described by Ajay, the modem
appeared in the frame, both plugged in after boot and before boot
   
but for both laptops
   
In the first test, memory stick and modem plugged in after boot,
 the
frame never got past displaying connecting, even though I could
browse the net ok
  
   Yes, this is SL #4255.
  
In the second test, memory stick and modem plugged in before
 boot, I
got to the connected display in the frame but the upload and
download kB counters never updated past 0 even though I was
browsing, the connected time did update ok.
  
   Interesting, thanks.  Updated SL #4255.  I've never seen data
 counters
   in 13.1.0 builds.
  
I did not try without the memory stick.
  
   I think your tests show that Ajay's problem is likely to be unique
 to
   the pen-drive in use.  Thanks for that.
  
   --
   James Cameron
   http://quozl.linux.org.au/
   ___
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   http://lists.laptop.org/listinfo/devel
  
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   see http://www.australiaonline.net.au/mailscanning
 
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  --
  Regards,
 
  Ravichandran Jv
  http://ravichandranjv.blogspot.com

 --
 James Cameron
 http://quozl.linux.org.au/




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Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread forster
 Hi James,
 
  I agree that the frame icon for the modem may not be present if power
 managament was enabled,
 
 The frame does work with the Power Management option unchecked. What does
 the frame icon for the modem mean?

see http://wiki.sugarlabs.org/go/File:Gsm_share_state0.png

which shows the icon for the modem being clicked
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Re: Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread James Cameron
On Sat, Nov 24, 2012 at 10:14:41AM +0530, RJV wrote:
 Hi James,
 
  I agree that the frame icon for the modem may not be present if power
 managament was enabled, 
 
 The frame does work with the Power Management option unchecked. What does the
 frame icon for the modem mean?

http://wiki.sugarlabs.org/go/Features/3G_Support
An icon will be added to the frame when a modem is connected, and the
user will be able to connect and disconnect from there.

Also known as the GSM device palette.
http://wiki.sugarlabs.org/go/Features/3G_Support/Share

Since these mockups the icon has changed to a symbol for a mobile
telephone.

The palette has not changed much, if at all.

 
 Jv
 
 
 
 On Sat, Nov 24, 2012 at 2:51 AM, James Cameron qu...@laptop.org wrote:
 
 That's not what Ajay said here:
 http://lists.laptop.org/pipermail/devel/2012-November/036409.html
 
 Ajay, can you confirm in the above posting that all power management
 was disabled?
 
 I agree that the frame icon for the modem may not be present if power
 managament was enabled, but I see that as a separate problem now.
 
 On Fri, Nov 23, 2012 at 05:20:45PM +0530, RJV wrote:
  As Jerry mentioned, the trick is to uncheck Power Management option 
 under
 the
  Power options of the laptop. Otherwise, the scenarios outlined by Ajay
 can be
  reproduced.
 
  It seems the power supply to the USB ports do make a difference.
 
  Regards,
 
  Ravichandran J.V.
 
 
  On Fri, Nov 23, 2012 at 1:52 PM, fors...@ozonline.com.au wrote:
 
  USB flash drive
 
   On Fri, Nov 23, 2012 at 06:08:26PM +1100, fors...@ozonline.com.au
 wrote:
I repeated these tests
  
   Thanks!
  
XO-1.75 and XO-4
OS14
Huawei E160E modem
Imation 8GB memory stick
  
   Is this actually a Memory Stick or do you mean a USB flash drive?
   http://en.wikipedia.org/wiki/Memory_Stick
  
   Ajay said pen-drive, and I took that to mean a USB flash drive.
  
I was unable to replicate the fault described by Ajay, the modem
appeared in the frame, both plugged in after boot and before 
 boot
   
but for both laptops
   
In the first test, memory stick and modem plugged in after boot,
 the
frame never got past displaying connecting, even though I could
browse the net ok
  
   Yes, this is SL #4255.
  
In the second test, memory stick and modem plugged in before
 boot, I
got to the connected display in the frame but the upload and
download kB counters never updated past 0 even though I was
browsing, the connected time did update ok.
  
   Interesting, thanks.  Updated SL #4255.  I've never seen data
 counters
   in 13.1.0 builds.
  
I did not try without the memory stick.
  
   I think your tests show that Ajay's problem is likely to be unique
 to
   the pen-drive in use.  Thanks for that.
  
   --
   James Cameron
   http://quozl.linux.org.au/
   ___
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   see http://www.australiaonline.net.au/mailscanning
 
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  --
  Regards,
 
  Ravichandran Jv
  http://ravichandranjv.blogspot.com
 
 --
 James Cameron
 http://quozl.linux.org.au/
 
 
 
 
 --
 Regards,
 
 Ravichandran Jv
 http://ravichandranjv.blogspot.com

-- 
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http://quozl.linux.org.au/
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Re: Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread RJV
Thanks, James/Tony. But that works, too, fine. The mobile icon plus the
frame presence is ok.

Another thing, though, that I have noticed is,

With the 3G USB stick in, after Disconnec-ting and Remove-ing (with PM off)
when I select Shut Down, it does not shut down normally. I have to Power
off the system.

XO 1.75 - 3.1, 12.1, 0.96, Build 21,

Regards,

Jv

On Sat, Nov 24, 2012 at 10:28 AM, James Cameron qu...@laptop.org wrote:

 On Sat, Nov 24, 2012 at 10:14:41AM +0530, RJV wrote:
  Hi James,
 
   I agree that the frame icon for the modem may not be present if power
  managament was enabled,
 
  The frame does work with the Power Management option unchecked. What
 does the
  frame icon for the modem mean?

 http://wiki.sugarlabs.org/go/Features/3G_Support
 An icon will be added to the frame when a modem is connected, and the
 user will be able to connect and disconnect from there.

 Also known as the GSM device palette.
 http://wiki.sugarlabs.org/go/Features/3G_Support/Share

 Since these mockups the icon has changed to a symbol for a mobile
 telephone.

 The palette has not changed much, if at all.

 
  Jv
 
 
 
  On Sat, Nov 24, 2012 at 2:51 AM, James Cameron qu...@laptop.org wrote:
 
  That's not what Ajay said here:
  http://lists.laptop.org/pipermail/devel/2012-November/036409.html
 
  Ajay, can you confirm in the above posting that all power management
  was disabled?
 
  I agree that the frame icon for the modem may not be present if power
  managament was enabled, but I see that as a separate problem now.
 
  On Fri, Nov 23, 2012 at 05:20:45PM +0530, RJV wrote:
   As Jerry mentioned, the trick is to uncheck Power Management
 option under
  the
   Power options of the laptop. Otherwise, the scenarios outlined by
 Ajay
  can be
   reproduced.
  
   It seems the power supply to the USB ports do make a difference.
  
   Regards,
  
   Ravichandran J.V.
  
  
   On Fri, Nov 23, 2012 at 1:52 PM, fors...@ozonline.com.au wrote:
  
   USB flash drive
  
On Fri, Nov 23, 2012 at 06:08:26PM +1100,
 fors...@ozonline.com.au
  wrote:
 I repeated these tests
   
Thanks!
   
 XO-1.75 and XO-4
 OS14
 Huawei E160E modem
 Imation 8GB memory stick
   
Is this actually a Memory Stick or do you mean a USB flash
 drive?
http://en.wikipedia.org/wiki/Memory_Stick
   
Ajay said pen-drive, and I took that to mean a USB flash
 drive.
   
 I was unable to replicate the fault described by Ajay, the
 modem
 appeared in the frame, both plugged in after boot and
 before boot

 but for both laptops

 In the first test, memory stick and modem plugged in after
 boot,
  the
 frame never got past displaying connecting, even though I
 could
 browse the net ok
   
Yes, this is SL #4255.
   
 In the second test, memory stick and modem plugged in
 before
  boot, I
 got to the connected display in the frame but the upload
 and
 download kB counters never updated past 0 even though I was
 browsing, the connected time did update ok.
   
Interesting, thanks.  Updated SL #4255.  I've never seen data
  counters
in 13.1.0 builds.
   
 I did not try without the memory stick.
   
I think your tests show that Ajay's problem is likely to be
 unique
  to
the pen-drive in use.  Thanks for that.
   
--
James Cameron
http://quozl.linux.org.au/
___
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_
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   ___
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   --
   Regards,
  
   Ravichandran Jv
   http://ravichandranjv.blogspot.com
 
  --
  James Cameron
  http://quozl.linux.org.au/
 
 
 
 
  --
  Regards,
 
  Ravichandran Jv
  http://ravichandranjv.blogspot.com

 --
 James Cameron
 http://quozl.linux.org.au/




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Re: Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread James Cameron
On Sat, Nov 24, 2012 at 10:31:16AM +0530, RJV wrote:
 Thanks, James/Tony. But that works, too, fine. The mobile icon plus
 the frame presence is ok.

So you have tried but cannot reproduce the problem identified by Ajay,
where the icon does not appear if (a) a USB flash drive is present at
boot, and (b) the modem is present at boot?

Or just not tried?  I don't mind either way, I only seek to
understand Ajay's problem.

 Another thing, though, that I have noticed is,
 
 With the 3G USB stick in, after Disconnec-ting and Remove-ing (with
 PM off) when I select Shut Down, it does not shut down normally. I
 have to Power off the system.

Sounds very different problem.

 XO 1.75 - 3.1, 12.1, 0.96, Build 21, 

12.1.0 build 21 is stable, current development is on 13.1.0 build 14,
could you please reproduce this different problem with 13.1.0 build 14
and then raise a ticket?

(I don't know what 3.1 means).

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http://quozl.linux.org.au/
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Re: Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread RJV
 (I don't know what 3.1 means).
Linux version. I hope the terminology is correct!

I will ask Ajay to do that (raise a ticket) on 13.1 build 14. I shall be
meeting or talking with Ajay today.

I will also check out if the Shut Down problem happens in Ajay's XO.

Regards,

Jv


On Sat, Nov 24, 2012 at 10:46 AM, James Cameron qu...@laptop.org wrote:

 On Sat, Nov 24, 2012 at 10:31:16AM +0530, RJV wrote:
  Thanks, James/Tony. But that works, too, fine. The mobile icon plus
  the frame presence is ok.

 So you have tried but cannot reproduce the problem identified by Ajay,
 where the icon does not appear if (a) a USB flash drive is present at
 boot, and (b) the modem is present at boot?

 Or just not tried?  I don't mind either way, I only seek to
 understand Ajay's problem.

  Another thing, though, that I have noticed is,
 
  With the 3G USB stick in, after Disconnec-ting and Remove-ing (with
  PM off) when I select Shut Down, it does not shut down normally. I
  have to Power off the system.

 Sounds very different problem.

  XO 1.75 - 3.1, 12.1, 0.96, Build 21,

 12.1.0 build 21 is stable, current development is on 13.1.0 build 14,
 could you please reproduce this different problem with 13.1.0 build 14
 and then raise a ticket?

 (I don't know what 3.1 means).

 --
 James Cameron
 http://quozl.linux.org.au/




-- 
Regards,

*Ravichandran J.V.*
http://ravichandranjv.blogspot.com
XO 1.75 - 3.1, 12.1, 0.96, Build 21
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Re: Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread Ajay Garg
Hi all.

*
I tested on XO-1.75 with os14; the frame appeared fine (booting-up with the
USB-flash drive, and USB-modem inserted) !!!

*
Pulling off my hair, I re-tested on XO-1.75 with os11 (booting-up with the
USB-flash drive, and USB-modem inserted) ; thankfully, the frame-icon did
not appear (as before).

*
I then tested on XO-1.75 with the os12 (booting up with the USB-flash
drive, and USB-modem inserted); the frame-icon appeared FINE here too.


I compared the packages-difference between os11 and os12; os12 has an
updated version of usb_modeswitch and usb_modeswitch_data. Also, in os12,
there is no more the error

usb_modeswitch_dispatcher: *** glibc detected ***
usb_modeswitch_dispatcher: double free or corruption (!prev):
0x00081fe0 ***

that was happening in os11 (in the culprit case, that is).


So, bad news   : Things are happening without us  knowing the root-cause :-\
 good news  : Seems like http://dev.laptop.org/ticket/12340 can  be
closed :D


Thanks everyone for the help (especially James).



On Sat, Nov 24, 2012 at 10:31 AM, RJV jv.ravichand...@gmail.com wrote:

 Thanks, James/Tony. But that works, too, fine. The mobile icon plus the
 frame presence is ok.

 Another thing, though, that I have noticed is,

 With the 3G USB stick in, after Disconnec-ting and Remove-ing (with PM
 off) when I select Shut Down, it does not shut down normally. I have to
 Power off the system.

 XO 1.75 - 3.1, 12.1, 0.96, Build 21,

 Regards,

 Jv


 On Sat, Nov 24, 2012 at 10:28 AM, James Cameron qu...@laptop.org wrote:

 On Sat, Nov 24, 2012 at 10:14:41AM +0530, RJV wrote:
  Hi James,
 
   I agree that the frame icon for the modem may not be present if power
  managament was enabled,
 
  The frame does work with the Power Management option unchecked. What
 does the
  frame icon for the modem mean?

 http://wiki.sugarlabs.org/go/Features/3G_Support
 An icon will be added to the frame when a modem is connected, and the
 user will be able to connect and disconnect from there.

 Also known as the GSM device palette.
 http://wiki.sugarlabs.org/go/Features/3G_Support/Share

 Since these mockups the icon has changed to a symbol for a mobile
 telephone.

 The palette has not changed much, if at all.

 
  Jv
 
 
 
  On Sat, Nov 24, 2012 at 2:51 AM, James Cameron qu...@laptop.org
 wrote:
 
  That's not what Ajay said here:
  http://lists.laptop.org/pipermail/devel/2012-November/036409.html
 
  Ajay, can you confirm in the above posting that all power management
  was disabled?
 
  I agree that the frame icon for the modem may not be present if
 power
  managament was enabled, but I see that as a separate problem now.
 
  On Fri, Nov 23, 2012 at 05:20:45PM +0530, RJV wrote:
   As Jerry mentioned, the trick is to uncheck Power Management
 option under
  the
   Power options of the laptop. Otherwise, the scenarios outlined by
 Ajay
  can be
   reproduced.
  
   It seems the power supply to the USB ports do make a difference.
  
   Regards,
  
   Ravichandran J.V.
  
  
   On Fri, Nov 23, 2012 at 1:52 PM, fors...@ozonline.com.au wrote:
  
   USB flash drive
  
On Fri, Nov 23, 2012 at 06:08:26PM +1100,
 fors...@ozonline.com.au
  wrote:
 I repeated these tests
   
Thanks!
   
 XO-1.75 and XO-4
 OS14
 Huawei E160E modem
 Imation 8GB memory stick
   
Is this actually a Memory Stick or do you mean a USB flash
 drive?
http://en.wikipedia.org/wiki/Memory_Stick
   
Ajay said pen-drive, and I took that to mean a USB flash
 drive.
   
 I was unable to replicate the fault described by Ajay,
 the modem
 appeared in the frame, both plugged in after boot and
 before boot

 but for both laptops

 In the first test, memory stick and modem plugged in
 after boot,
  the
 frame never got past displaying connecting, even though I
 could
 browse the net ok
   
Yes, this is SL #4255.
   
 In the second test, memory stick and modem plugged in
 before
  boot, I
 got to the connected display in the frame but the upload
 and
 download kB counters never updated past 0 even though I
 was
 browsing, the connected time did update ok.
   
Interesting, thanks.  Updated SL #4255.  I've never seen
 data
  counters
in 13.1.0 builds.
   
 I did not try without the memory stick.
   
I think your tests show that Ajay's problem is likely to be
 unique
  to
the pen-drive in use.  Thanks for that.
   
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Re: Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-23 Thread James Cameron
Thanks, I have closed #12340 with a brief note.

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Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-22 Thread James Cameron
I downloaded 13.1.0 os14 for XO-1.75 and tested for your problem about
ten times, and it never happened.

I don't know if there was a fix, or if your USB flash drive is somehow
unique.

I suggest you try testing os14, or dig deeper into why cdc_ether is
not starting.

On Thu, Nov 22, 2012 at 12:44:33PM +0530, Ajay Garg wrote:
 I just compared the case_*_messages files, and it seems that the reason of
 the modem not being listed/detected/appearing in case 1, is because the
 cdc_ether driver doesn't start upon boot.
 
 
 On Thu, Nov 22, 2012 at 11:31 AM, James Cameron qu...@laptop.org wrote:
 
 That's very interesting.  So it is the pen drive causing the problem.
 Does a pen drive of a different manufacturer also cause the problem?
 
 (I see a similar problem on XO-4 B1 with 13.1.0 os12, ... if any pen
 drive is attached the modem is detected by the kernel, not shown by
 frame, and not shown by nmcli dev, but as I know the USB host has
 power design problems, I'm not sure how reliable this fact is.)
 
 #12340
 
 --
 James Cameron
 http://quozl.linux.org.au/
 
 
 
 
 Regards,
 
 Ajay Garg
 Dextrose Developer
 Activity Central: http://activitycentral.com

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Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-22 Thread forster
I repeated these tests
XO-1.75 and XO-4
OS14
Huawei E160E modem
Imation 8GB memory stick

I was unable to replicate the fault described by Ajay, the modem appeared in 
the frame, both plugged in after boot and before boot

but for both laptops

In the first test, memory stick and modem plugged in after boot, the frame 
never got past displaying connecting, even though I could browse the net ok

In the second test, memory stick and modem plugged in before boot, I got to the 
connected display in the frame but the upload and download kB counters never 
updated past 0 even though I was browsing, the connected time did update ok.

I did not try without the memory stick.

Tony

 I downloaded 13.1.0 os14 for XO-1.75 and tested for your problem about
 ten times, and it never happened.
 
 I don't know if there was a fix, or if your USB flash drive is somehow
 unique.
 
 I suggest you try testing os14, or dig deeper into why cdc_ether is
 not starting.
 
 On Thu, Nov 22, 2012 at 12:44:33PM +0530, Ajay Garg wrote:
  I just compared the case_*_messages files, and it seems that the reason of
  the modem not being listed/detected/appearing in case 1, is because the
  cdc_ether driver doesn't start upon boot.
  
  
  On Thu, Nov 22, 2012 at 11:31 AM, James Cameron qu...@laptop.org wrote:
  
  That's very interesting.  So it is the pen drive causing the problem.
  Does a pen drive of a different manufacturer also cause the problem?
  
  (I see a similar problem on XO-4 B1 with 13.1.0 os12, ... if any pen
  drive is attached the modem is detected by the kernel, not shown by
  frame, and not shown by nmcli dev, but as I know the USB host has
  power design problems, I'm not sure how reliable this fact is.)
  
  #12340
  
  --
  James Cameron
  http://quozl.linux.org.au/
  
  
  
  
  Regards,
  
  Ajay Garg
  Dextrose Developer
  Activity Central: http://activitycentral.com
 
 -- 
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 http://quozl.linux.org.au/
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Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-22 Thread James Cameron
On Fri, Nov 23, 2012 at 06:08:26PM +1100, fors...@ozonline.com.au wrote:
 I repeated these tests

Thanks!

 XO-1.75 and XO-4
 OS14
 Huawei E160E modem
 Imation 8GB memory stick

Is this actually a Memory Stick or do you mean a USB flash drive?
http://en.wikipedia.org/wiki/Memory_Stick

Ajay said pen-drive, and I took that to mean a USB flash drive.

 I was unable to replicate the fault described by Ajay, the modem
 appeared in the frame, both plugged in after boot and before boot
 
 but for both laptops
 
 In the first test, memory stick and modem plugged in after boot, the
 frame never got past displaying connecting, even though I could
 browse the net ok

Yes, this is SL #4255.

 In the second test, memory stick and modem plugged in before boot, I
 got to the connected display in the frame but the upload and
 download kB counters never updated past 0 even though I was
 browsing, the connected time did update ok.

Interesting, thanks.  Updated SL #4255.  I've never seen data counters
in 13.1.0 builds.

 I did not try without the memory stick.

I think your tests show that Ajay's problem is likely to be unique to
the pen-drive in use.  Thanks for that.

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RE: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-21 Thread Alan Jhonn Aguiar Schwyn
 is there a way to block suspend when a class of USB device is plugged?
This will be very important.. Disable the automatic power-save (AKA power off 
usb..)if one device is using the usb comunication. This can be made?What 
happens if you want to copy a large file to a pendrive? The system power-offthe 
usb ever?
Alan

 From: martin.langh...@gmail.com
 Date: Wed, 21 Nov 2012 02:53:47 -0500
 To: qu...@laptop.org; je...@laptop.org.au; martin.langh...@gmail.com; 
 a...@activitycentral.com; Devel@lists.laptop.org; 
 sugar-de...@lists.sugarlabs.org
 Subject: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised
 
 On Wed, Nov 21, 2012 at 2:40 AM, James Cameron qu...@laptop.org wrote:
  I don't think having an end-user with no experience with USB IDs add
  an entry to the usb-inhibits file, or having to remember to turn off
  a major feature is the correct long term solution IMHO.
 
 You guys are driving OOB, so you short-term you can tweak usb-inhibits
 with the 3G modems you have. And you've hacked powerd and other bits
 of infra in the past, if there's a better way (ie: is there a way to
 block suspend when a class of USB device is plugged? or perhaps an NM
 hook could set the inhibit-suspend flag?) you are uniquely well
 positioned to know, try likely approaches, etc...
 
 cheers,
 
 
 
 m
 --
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  mar...@laptop.org -- Software Architect - OLPC
  - ask interesting questions
  - don't get distracted with shiny stuff  - working code first
  - http://wiki.laptop.org/go/User:Martinlanghoff
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Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-21 Thread Martin Langhoff
On Wed, Nov 21, 2012 at 3:07 AM, Alan Jhonn Aguiar Schwyn
alan...@hotmail.com wrote:
 is there a way to block suspend when a class of USB device is plugged?

 This will be very important.. Disable the automatic power-save (AKA power
 off usb..)

It is already done in many cases.

 if one device is using the usb comunication. This can be made?
 What happens if you want to copy a large file to a pendrive? The system
 power-off
 the usb ever?

In that case, we already do the right thing.

cheers,



m
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 - ask interesting questions
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Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-21 Thread Richard A. Smith

On 11/21/2012 02:40 AM, James Cameron wrote:


Perhaps this service provider can provide technical support?


If it's as simple as adding a single entry to powerd's usb-inhibits
file like how 'hid' is treated then why has this not been done?


My guess is priorities are elsewhere in the stack at the moment, and
we have very few deployments demanding this be fixed.


I don't think having an end-user with no experience with USB IDs add
an entry to the usb-inhibits file, or having to remember to turn off
a major feature is the correct long term solution IMHO.


Certainly not.  I didn't think you or Ajay were end-users though.  My
advice to end-users would be to wait for the problem to be fixed, or
ask their deployment technical people to turn off the major feature
permanently, or build a fix.



In the previous thread this was discussed in  (See Patch: Mobile 
dongles) the proposal was that inhibit would be triggered by the 
presence of module 'usb_wwan'.  Jerry submitted patches that did that. 
Paul was wondering if there was a better way than looking for a module 
loaded.


Powerd already has a mechanism where it disables suspend while an 
association is in process and Paul was wondering if you could leverage 
the existing infrastructure for this.


The thread dies after that.  So I think anyone wanting this to get 
integrated as a stock feature should investigate if you can use a NM 
hook to send the DBUS message to powerd to inhibit.


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Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-21 Thread Jerry Vonau
On 21 November 2012 18:40, James Cameron qu...@laptop.org wrote:

 On Wed, Nov 21, 2012 at 06:29:42PM +1100, Jerry Vonau wrote:
  Yawn, yup boring unless a sponsor of your deployment is a 3G service
  provider, then it becomes a major 'has to work out of the box' from
  a business point of view.

 Perhaps this service provider can provide technical support?


Not really, the 15 second cycle is just not enough time for usb-modeswitch
to work it's magic and then have NetworkManager bring up the 3G interface.
We could tailor adding the specific USB IDs for that provider's devices but
the rest of the world still suffers.


  If it's as simple as adding a single entry to powerd's usb-inhibits
  file like how 'hid' is treated then why has this not been done?

 My guess is priorities are elsewhere in the stack at the moment, and
 we have very few deployments demanding this be fixed.


I understand that part, lots of work, too few people.



  I don't think having an end-user with no experience with USB IDs add
  an entry to the usb-inhibits file, or having to remember to turn off
  a major feature is the correct long term solution IMHO.

 Certainly not.  I didn't think you or Ajay were end-users though.  My
 advice to end-users would be to wait for the problem to be fixed, or
 ask their deployment technical people to turn off the major feature
 permanently, or build a fix.


We did the last option, seemed the better compromise for all of our users.

Jerry

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Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-21 Thread Richard A. Smith

On 11/21/2012 01:07 AM, Jerry Vonau wrote:



Dropping the power to the usb bus is making the modem play peek-a-boo
with the kernel: http://dev.laptop.org/ticket/10708.
http://dev.laptop.org/ticket/10708


And just to be clear its more than just a power dropping problem.  Both 
1.75 and XO-4 both have the ability to keep the USB bus powered during 
suspend (with an EC firmware change) but on resume the kernel resets the 
USB bus.  I don't know if the kernel has an option not to do that.


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Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-21 Thread Ajay Garg
Hi all.

I tested on os11, with all power-management disabled.

0.
Insert a pen-drive.

a)
Inserted modem in another slot; the modem is detected.

b)
Reboot.

c)
Modem is NOT detected.

d)
Remove modem.

e)
Insert modem;  the modem is detected.


I tried the above steps 5 times; and the results were same.


Also, please find attached a sample  python script, which lists all the
detected network-devices.
When this script is run as python nm_test.py in step c), the modem-device
is not detected by this script as well; whereas in other cases, this
script  detects the device.









Another sequence ::


0.
Ensure that there is no pen-drive inserted in any of the USB slots.

a)
Inserted modem; the modem is detected.

b)
Reboot.

c)
Modem is detected.

d)
Remove modem.

e)
Insert modem;  the modem is detected.


I tried the above steps 5 times; and the results were same.


===


I will try the  same  steps with os12, once I am finished downloading it.


===


I don't have a XO-1.5; so can't try on it :-\






On Wed, Nov 21, 2012 at 3:18 PM, Richard A. Smith rich...@laptop.orgwrote:

 On 11/21/2012 01:07 AM, Jerry Vonau wrote:


 Dropping the power to the usb bus is making the modem play peek-a-boo
 with the kernel: 
 http://dev.laptop.org/ticket/**10708http://dev.laptop.org/ticket/10708
 .
 http://dev.laptop.org/ticket/**10708http://dev.laptop.org/ticket/10708
 


 And just to be clear its more than just a power dropping problem.  Both
 1.75 and XO-4 both have the ability to keep the USB bus powered during
 suspend (with an EC firmware change) but on resume the kernel resets the
 USB bus.  I don't know if the kernel has an option not to do that.


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Regards,
Ajay


nm_test.py
Description: Binary data
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Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-21 Thread James Cameron
Thanks Ajay.

Can you confirm this is on XO-1.75 with 13.1.0 os11?  I think you
mentioned XO-1.75 and 13.1.0 in a previous reply, but you might have
changed the configuration since then.

At step c, where the modem is not detected, I take it you mean that
the Sugar frame icon does not appear.  I know you said your nm_test.py
script does not list the device.

I wanted to test your nm_test.py.  It seems reliable.  In the same
test, I was unable to reproduce your problem.  My test is below.

I suggest in your case obtaining kernel dmesg output for two
scenarios:

- the modem is inserted after Sugar has started,

- the modem is inserted before power on.

So that the kernel response to the USB device can be checked.

--

I tested with 13.1.0 os12 on XO-4, and 12.1.0 os21 on XO-1.75 with a
Huawei E173 bound to service vendor Optus in Australia.

The modem was inserted in the socket and the laptop switched on.  I
waited for Sugar to be available.

The modem does appear in the frame.  I used My Settings to configure
APN, then selected Connect using the frame icon.

The connection completes and Browse can be used, but the frame icon
does not change from saying Connecting (SL #4255).

At this point, and before connecting, your nm_test.py script reports
device 0 with type 2, and device 1 with type 8.

At Terminal prompt the command nmcli dev properly lists /dev/ttyUBS0
as type gsm state connected.

nmcli con properly lists the connection.

nmcli con down uuid uuid properly terminates the connection, and
the frame icon properly reports status of Disconnected.

When I remove the modem from the socket, your nm_test.py script
properly reports removed device 1 type 8, and when re-run does not
report device 1 any longer.

(Unrelated, why can't I copy a URL from the Browse activity location
bar?  I had gone to lists.laptop.org, to devel@ archives, to grab your
nm_test.py attachment.)

On Wed, Nov 21, 2012 at 04:16:39PM +0530, Ajay Garg wrote:
 Hi all.
 
 I tested on os11, with all power-management disabled.
 
 0.
 Insert a pen-drive.
 
 a)
 Inserted modem in another slot; the modem is detected.
 
 b)
 Reboot.
 
 c)
 Modem is NOT detected.
 
 d)
 Remove modem.
 
 e)
 Insert modem;  the modem is detected.
 
 
 I tried the above steps 5 times; and the results were same.
 
 
 Also, please find attached a sample  python script, which lists all the
 detected network-devices.
 When this script is run as python nm_test.py in step c), the modem-device is
 not detected by this script as well; whereas in other cases, this script 
 detects the device.
 
 
 
 
 
 
 
 ===
 =
 
 Another sequence ::
 
 
 0.
 Ensure that there is no pen-drive inserted in any of the USB slots.
 
 a)
 Inserted modem; the modem is detected.
 
 b)
 Reboot.
 
 c)
 Modem is detected.
 
 d)
 Remove modem.
 
 e)
 Insert modem;  the modem is detected.
 
 
 I tried the above steps 5 times; and the results were same.
 
 
 ===
 
 
 
 I will try the  same  steps with os12, once I am finished downloading it.
 
 
 ===
 
 
 
 I don't have a XO-1.5; so can't try on it :-\
 
 
 
 
 
 
 On Wed, Nov 21, 2012 at 3:18 PM, Richard A. Smith rich...@laptop.org wrote:
 
 On 11/21/2012 01:07 AM, Jerry Vonau wrote:
 
 
 
 Dropping the power to the usb bus is making the modem play peek-a-boo
 with the kernel: http://dev.laptop.org/ticket/10708.
 http://dev.laptop.org/ticket/10708
 
 
 And just to be clear its more than just a power dropping problem.  Both
 1.75 and XO-4 both have the ability to keep the USB bus powered during
 suspend (with an EC firmware change) but on resume the kernel resets the
 USB bus.  I don't know if the kernel has an option not to do that.
 
 
 --
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 Regards,
 Ajay
 


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Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-21 Thread James Cameron
That's very interesting.  So it is the pen drive causing the problem.
Does a pen drive of a different manufacturer also cause the problem?

(I see a similar problem on XO-4 B1 with 13.1.0 os12, ... if any pen
drive is attached the modem is detected by the kernel, not shown by
frame, and not shown by nmcli dev, but as I know the USB host has
power design problems, I'm not sure how reliable this fact is.)

#12340

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Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-21 Thread Ajay Garg
I just compared the case_*_messages files, and it seems that the reason
of the modem not being listed/detected/appearing in case 1, is because the
cdc_ether driver doesn't start upon boot.


On Thu, Nov 22, 2012 at 11:31 AM, James Cameron qu...@laptop.org wrote:

 That's very interesting.  So it is the pen drive causing the problem.
 Does a pen drive of a different manufacturer also cause the problem?

 (I see a similar problem on XO-4 B1 with 13.1.0 os12, ... if any pen
 drive is attached the modem is detected by the kernel, not shown by
 frame, and not shown by nmcli dev, but as I know the USB host has
 power design problems, I'm not sure how reliable this fact is.)

 #12340

 --
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 http://quozl.linux.org.au/




Regards,

Ajay Garg
Dextrose Developer
Activity Central: http://activitycentral.com
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Re: Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-20 Thread forster
Ajay
You do not say which OS you are using or whether its Sugar or Gnome desktop.
For most of 13.1.0 the modem dongle has not been appearing in the Sugar frame. 
It was fixed at OS11 I think but I have not tested it a lot to see if its 
always there in the frame.
Tony

  I have heard from other people who have faced issues that may be
 similar at root.
 
 I suggest that you deepen your investigation to determine the reaction
 of the kernel, and the ModemManager process, to the insertion of the
 device.  Compare the reactions between working and non-working
 scenarios.
 
 On Tue, Nov 20, 2012 at 02:03:49PM +0530, Ajay Garg wrote:
  Hi all.
  
  I have been facing transient issues in getting the 3G-Modem recognised (via 
  the
  appearence of the corresponding icon in the bottom-tray).
  
  There really is no fixed pattern; sometimes the icon appears when the modem 
  is
  inserted; sometimes not.
  Same is the case when the XO is rebooted, while the modem is inserted. Upon
  booting, sometimes the icon appears; sometimes not.
  
  I don't remember such issues in 12.1.0; there, the icon appeared whenever it
  ought to.
  
  
  Is someone else too facing such transient issues; or am I the only one hit?
  
  
  
  Regards,
  
  Ajay Garg
  Dextrose Developer
  Activity Central: http://activitycentral.com
 
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Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-20 Thread Jerry Vonau
On 20 November 2012 19:33, Ajay Garg a...@activitycentral.com wrote:

 Hi all.

 I have been facing transient issues in getting the 3G-Modem recognised
 (via the appearence of the corresponding icon in the bottom-tray).

 There really is no fixed pattern; sometimes the icon appears when the
 modem is inserted; sometimes not.
 Same is the case when the XO is rebooted, while the modem is inserted.
 Upon booting, sometimes the icon appears; sometimes not.


Think the appearance of the icon in the frame would depend on if the XO was
in a suspended state when inserted, try tapping a key or the mouse to wake
the XO up. I'm seeing my modem being continuously re-detected when resuming
from a suspended state while tailing /var/log/messages,  I'd try disabling
the power management in the control-panel to see if the situation improves.

Jerry


 I don't remember such issues in 12.1.0; there, the icon appeared whenever
 it ought to.


 Is someone else too facing such transient issues; or am I the only one hit?



 Regards,

 Ajay Garg
 Dextrose Developer
 Activity Central: http://activitycentral.com

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Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-20 Thread RJV
On the same topic, is anyone experienced with 3G connectivity on XO 1.5?
Will it work? 3 G works fine with 1.75, 12.1, 0.96, Build 21.

Regards,

Jv


On Tue, Nov 20, 2012 at 9:27 PM, Jerry Vonau je...@laptop.org.au wrote:



 On 20 November 2012 19:33, Ajay Garg a...@activitycentral.com wrote:

 Hi all.

 I have been facing transient issues in getting the 3G-Modem recognised
 (via the appearence of the corresponding icon in the bottom-tray).

 There really is no fixed pattern; sometimes the icon appears when the
 modem is inserted; sometimes not.
 Same is the case when the XO is rebooted, while the modem is inserted.
 Upon booting, sometimes the icon appears; sometimes not.


 Think the appearance of the icon in the frame would depend on if the XO
 was in a suspended state when inserted, try tapping a key or the mouse to
 wake the XO up. I'm seeing my modem being continuously re-detected when
 resuming from a suspended state while tailing /var/log/messages,  I'd try
 disabling the power management in the control-panel to see if the situation
 improves.

 Jerry


 I don't remember such issues in 12.1.0; there, the icon appeared whenever
 it ought to.


 Is someone else too facing such transient issues; or am I the only one
 hit?



 Regards,

 Ajay Garg
 Dextrose Developer
 Activity Central: http://activitycentral.com

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Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-20 Thread Jerry Vonau
On 21 November 2012 14:59, Martin Langhoff martin.langh...@gmail.comwrote:

 Ajay, folks,

 please indicate OS version, XO model, steps to repro (even if
 intermittent), and collect kernel logs so we can see WTH is going on.

 Otherwise we can only say maybe and speculate -- good stuff for idle
 converstation at a bar, but not productive if you want to see the
 problem diagnosed and solved...

 cheers,


Dropping the power to the usb bus is making the modem play peek-a-boo with
the kernel: 
http://dev.laptop.org/ticket/10708.http://dev.laptop.org/ticket/10708

Wondering if a flash-drive could become corrupt if the power was cut while
writing to the external device.

The olpc-au tracker moved revised urls referenced in 10708:
http://sugardextrose.org/issues/387
http://sugardextrose.org/issues/1029/

Still present in 13.1.0-12

Jerry




 martin

 On Tue, Nov 20, 2012 at 3:33 AM, Ajay Garg a...@activitycentral.com
 wrote:
  Hi all.
 
  I have been facing transient issues in getting the 3G-Modem recognised
 (via
  the appearence of the corresponding icon in the bottom-tray).
 
  There really is no fixed pattern; sometimes the icon appears when the
 modem
  is inserted; sometimes not.
  Same is the case when the XO is rebooted, while the modem is inserted.
 Upon
  booting, sometimes the icon appears; sometimes not.
 
  I don't remember such issues in 12.1.0; there, the icon appeared
 whenever it
  ought to.
 
 
  Is someone else too facing such transient issues; or am I the only one
 hit?
 
 
 
  Regards,
 
  Ajay Garg
  Dextrose Developer
  Activity Central: http://activitycentral.com
 
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Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-20 Thread James Cameron
On Wed, Nov 21, 2012 at 05:07:20PM +1100, Jerry Vonau wrote:
 Dropping the power to the usb bus is making the modem play peek-a-boo with the
 kernel: http://dev.laptop.org/ticket/10708.

Is that all it is?  How boring.  Nothing new.

Ajay, can you confirm your problem goes away if you turn off automatic
power management?

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Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-20 Thread Ajay Garg
On Wed, Nov 21, 2012 at 11:54 AM, James Cameron qu...@laptop.org wrote:

 On Wed, Nov 21, 2012 at 05:07:20PM +1100, Jerry Vonau wrote:
  Dropping the power to the usb bus is making the modem play peek-a-boo
 with the
  kernel: http://dev.laptop.org/ticket/10708.

 Is that all it is?  How boring.  Nothing new.

 Ajay, can you confirm your problem goes away if you turn off automatic
 power management?



Martin, James :

I am downloading os12 for XO-1.75 so that I can update with the results on
the latest image.
Please provide me about 5-6 hours (I have 56KBPS download-speed
connection).



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Regards,

Ajay Garg
Dextrose Developer
Activity Central: http://activitycentral.com
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Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-20 Thread James Cameron
On Wed, Nov 21, 2012 at 12:01:07PM +0530, Ajay Garg wrote:
 I am downloading os12 for XO-1.75 so that I can update with the
 results on the latest image.

That's nice.  Still, I'm interested if turning off automatic power
management solves the problem for you ... with the build you already
have.

 Please provide me about 5-6 hours (I have 56KBPS download-speed
 connection).

Good, additional justification for finding a way to make our build
files much smaller.  ;-}  It takes me a while too.

(I used to split a file in two pieces using a remote shell account and
download over two 56 kbps modems.  Now I use a 3 mbps HSPA service.)

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Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-20 Thread Jerry Vonau
On 21 November 2012 17:24, James Cameron qu...@laptop.org wrote:

 On Wed, Nov 21, 2012 at 05:07:20PM +1100, Jerry Vonau wrote:
  Dropping the power to the usb bus is making the modem play peek-a-boo
 with the
  kernel: http://dev.laptop.org/ticket/10708.

 Is that all it is?  How boring.  Nothing new.


Yawn, yup boring unless a sponsor of your deployment is a 3G service
provider, then it becomes a major 'has to work out of the box' from  a
business point of view. If it's as simple as adding a single entry to
powerd's usb-inhibits file like how 'hid' is treated then why has this not
been done? I don't think having an end-user with no experience with USB IDs
add an entry to the usb-inhibits file, or having to remember to turn off a
major feature is the correct long term solution IMHO.

just my thoughts,

Jerry



 Ajay, can you confirm your problem goes away if you turn off automatic
 power management?

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Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-20 Thread James Cameron
On Wed, Nov 21, 2012 at 06:29:42PM +1100, Jerry Vonau wrote:
 Yawn, yup boring unless a sponsor of your deployment is a 3G service
 provider, then it becomes a major 'has to work out of the box' from
 a business point of view.

Perhaps this service provider can provide technical support?

 If it's as simple as adding a single entry to powerd's usb-inhibits
 file like how 'hid' is treated then why has this not been done?

My guess is priorities are elsewhere in the stack at the moment, and
we have very few deployments demanding this be fixed.

 I don't think having an end-user with no experience with USB IDs add
 an entry to the usb-inhibits file, or having to remember to turn off
 a major feature is the correct long term solution IMHO.

Certainly not.  I didn't think you or Ajay were end-users though.  My
advice to end-users would be to wait for the problem to be fixed, or
ask their deployment technical people to turn off the major feature
permanently, or build a fix.

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Re: [Sugar-devel] [TRANSIENT ISSUE] 3G-Modem not being recognised

2012-11-20 Thread Martin Langhoff
On Wed, Nov 21, 2012 at 2:40 AM, James Cameron qu...@laptop.org wrote:
 I don't think having an end-user with no experience with USB IDs add
 an entry to the usb-inhibits file, or having to remember to turn off
 a major feature is the correct long term solution IMHO.

You guys are driving OOB, so you short-term you can tweak usb-inhibits
with the 3G modems you have. And you've hacked powerd and other bits
of infra in the past, if there's a better way (ie: is there a way to
block suspend when a class of USB device is plugged? or perhaps an NM
hook could set the inhibit-suspend flag?) you are uniquely well
positioned to know, try likely approaches, etc...

cheers,



m
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 - ask interesting questions
 - don't get distracted with shiny stuff  - working code first
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