> > Hi, > > Hope doing great…!!! > > I have an urgent requirement below, please go through it and share your > updated profile ASAP at *a > <dee...@sysmind.com>m...@zenithtechsolutions.com > <m...@zenithtechsolutions.com>* >
- *KEY RESPONSIBILITIES;* - Maintain existing ServiceNow modules to support the business and IT Service Management practices. - Monitor health and usage of the application. - Implement additional ServiceNow modules, as they are procured. - Adhere to standards for implementations in ServiceNow to ensure consistency and supportability of customizations. - Perform platform upgrades and review of key update sets. - Develop test cases for functional and regression testing, and execute them as part of any ServiceNow platform or module upgrade/change. - Drive the improvement of our ServiceNow implementation and service offerings based on user feedback. - Create custom workflows to support business processes. - Perform data imports. - Create integrations and process automation using ServiceNow Orchestration. - Administer/maintain API and data integration processes between ServiceNow and other services. - Create and maintain ServiceNow Business Rules and Metrics. - Create and maintain Service Catalog Items and Knowledge Bases. - Administer User Access Requests. - Work with IT Service Management Team and other key client stakeholders within IT and the Business. - Work with ServiceNow and other vendors. - ServiceNow Development experience is preferred – while this role isn’t expected to develop new applications, we are looking for someone who can help promote SN as a viable development platform within the organization, perhaps create a POC application, and work with Developers to socialize SN’s merits. - - *JOB REQUIREMENTS:* - Bachelor's degree in Computer Science or related field or equivalent work experience - 2-3 years working as a ServiceNow administrator - Experience with event and monitoring tool integrations - Proficient in JavaScript, AngularJS, and HTML to create scripts in the course of normal ServiceNow administration duties - Experience in REST API integrations with ServiceNow - ITIL experience - Strong interpersonal and communication skills with the ability to be persuasive yet diplomatic - Ability to work in fast paced environment, with multiple technical and non-technical teams - Excellent time management and planning capabilities - Experience working with multiple developers in one production environment - Ability to collaborate and communicate as part of a diverse team - Understanding of enterprise IT architecture - - *PREFERRED EXPERIENCE* - Experience using ServiceNow Orchestration and Performance Analytics - ITIL Foundation certification - SDLC experience in Agile environment strongly preferred *Amith Singh* > *Sr. Recruitment Manager* > > *Zenith tech Solutions* > > *Desk: **518-621-004* <518-621-0048>*6* > *Fax: **518-244-4977* <518-244-4977> > *3 park Hill* > > *Albany, NY 12204* > *a...@zenithtechsolutions.com <a...@zenithtechsolutions.com>* > -- You received this message because you are subscribed to the Google Groups "Hot List" group. To unsubscribe from this group and stop receiving emails from it, send an email to directclienteq+unsubscr...@googlegroups.com. To post to this group, send email to directclienteq@googlegroups.com. Visit this group at https://groups.google.com/group/directclienteq. For more options, visit https://groups.google.com/d/optout.
