Re: [tdf-discuss] Re: Forums - A Different Question

2011-05-04 Thread Isaac Hummel

On 05/04/2011 12:46 PM, Augustine Souza wrote:

Resources?
Stop with the dehumanizing.
They are human beings  @ user.services.openoffice.org/en/forum and
totally helpful.



Don't be silly. Of course I meant the forums themselves when I said 
resources, not the people on them. Hence my also referring to the 
hypothetical forums that LibreOffice doesn't provide as resources.


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RE: [tdf-discuss] Re: Forums - A Different Question

2011-05-03 Thread Pieter E. Zanstra
Om the basis of the discussions going on at this list, I do share your
analysis as expressed in:
http://daedaleus.isaachummel.com/2011/05/01/whither-openoffice/

But I wonder/doubt if the view the LibreOffice community is mired in
excessive open source zeal and geek elitism also applies to the developers
who do the real work.

Pieter

 -Original Message-
 From: Isaac Hummel [mailto:is...@daedaleus.com] 
 Sent: Tuesday, May 03, 2011 11:12 AM
 To: discuss@documentfoundation.org
 Subject: Re: [tdf-discuss] Re: Forums - A Different Question
 
 On 05/02/2011 10:49 PM, NoOp wrote:
  Sorry, but I'd have to disagree...
  http://openoffice.org/terms_of_use
  The resources are owned and operated by Oracle.
 
  Whilst http://user.services.openoffice.org may (currently) 
 tolerate LO 
  posts, certainly LO/TDF should prefer to not continue to send 
  users/prospective users to OOo properties for support and answers 
  regarding LO. Doing so is akin to having OOo send users/prospective 
  users to the LO users list for support.
 Except that OpenOffice.org has a users mailing list and LO 
 doesn't have a web forum (and won't set one up in the 
 foreseeable future, if the discussions about it on these 
 lists are anything to go by).
 
 --
 Isaac Hummel
 is...@daedaleus.com
 http://daedaleus.isaachummel.com
 
 
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Re: [tdf-discuss] Re: Forums - A Different Question

2011-05-03 Thread Manfred Usselmann
On Mon, 02 May 2011 19:49:53 -0700
NoOp gl...@sbcglobal.net wrote:

 On 04/30/2011 01:56 PM, Andrea Pescetti wrote:
  Harold Fuchs wrote:
  Has Oracle given permission for TDF to use its forum, or doesn't
  TDF need such permission? Does TDF *want* to use an Oracle
  resource?
  
  I think Drew has already explained this on multiple mailing lists,
  anyway: the forums at http://user.services.openoffice.org/ are run
  by community members and not by Oracle, they explicitly include
  LibreOffice among the supported software (see page header), they
  can be used with no need for permissions from Oracle, and they are
  probably the best place where LibreOffice users can get support if
  they don't like mailing lists.
  
  Regards,
Andrea.
  
  
 
 Sorry, but I'd have to disagree...
 http://openoffice.org/terms_of_use
 The resources are owned and operated by Oracle.

It's no contraction that the resource is made available by Oracle and
the forum is run by community members as stated by Drew. 

Didn't Oracle anyhow recently announce that OpenOffice.org will become
a pure community project?


 Whilst http://user.services.openoffice.org may (currently) tolerate LO
 posts, 

No, they don't just tolerate it, they explicitly support LibrOffice
posts:

User community support forum for OpenOffice.org, StarOffice, NeoOffice
and LibreOffice


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Re: [tdf-discuss] Re: Forums - A Different Question

2011-05-03 Thread Isaac Hummel

On 05/03/2011 05:35 AM, Pieter E. Zanstra wrote:

Om the basis of the discussions going on at this list, I do share your
analysis as expressed in:
http://daedaleus.isaachummel.com/2011/05/01/whither-openoffice/

But I wonder/doubt if the view the LibreOffice community is mired in
excessive open source zeal and geek elitism also applies to the developers
who do the real work.
Fair enough. I put LibreOffice on my mother's Windows 7 laptop and she 
has nothing but praise for it.


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[tdf-discuss] Re: Forums - A Different Question

2011-05-03 Thread e-letter
Subject: RE: [tdf-discuss] Re: Forums - A Different Question
From: Pieter E. Zanstra pie...@zanstra.eu
Date: Tue, 3 May 2011 11:35:39 +0200
To: discuss@documentfoundation.org
Om the basis of the discussions going on at this list, I do share your
analysis as expressed in:
http://daedaleus.isaachummel.com/2011/05/01/whither-openoffice/

But I wonder/doubt if the view the LibreOffice community is mired in
excessive open source zeal and geek elitism also applies to the developers
who do the real work.


Reading the web site, disagree with its content, having become more of
a fan of mailing lists than forum web sites. The recommendation to
refer those who prefer web forums is sensible; although why no
reference to oooforums.org? The world is big enough for more than one
open source office software, as well as methods of users seeking
support.

Long live the mailing list(s)..!

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[tdf-discuss] Re: Forums - A Different Question

2011-05-03 Thread NoOp
On 05/03/2011 02:17 AM, Manfred Usselmann wrote:
 On Mon, 02 May 2011 19:49:53 -0700
 NoOp...
 Sorry, but I'd have to disagree...
 http://openoffice.org/terms_of_use
 The resources are owned and operated by Oracle.
 
 It's no contraction that the resource is made available by Oracle and
 the forum is run by community members as stated by Drew. 
 
 Didn't Oracle anyhow recently announce that OpenOffice.org will become
 a pure community project?

And that justifies continuing to use Oracle resources how?

 
 
 Whilst http://user.services.openoffice.org may (currently) tolerate LO
 posts, 
 
 No, they don't just tolerate it, they explicitly support LibrOffice
 posts:
 
 User community support forum for OpenOffice.org, StarOffice, NeoOffice
 and LibreOffice

True. But again, that justifies continuing to use Oracle resources how?

LibreOffice is a branch from OOo just as go-oo and associated linux
distributions that used the go-oo packages were. A continued issue on
the OOo user list was determining if a linux user was using a standard
OOo, or if they were using linux distribution variant. A great deal of
OOo list user time was determining if the poster was using a go-oo
variant, and then redirecting them to their linux specific support
facilities (ex: launchpad for Ubuntu OOo).

LibreOffice (IMO) should 'man up' and either provide resources for their
own forums, or as an interim just state that currently there are no such
LO forums available. Or support:
http://libreofficeforum.org/ or similar.

I find it embarassing that LO continue use/abuse the Oracle/OOo
resources; y'all are big boys that branched off of OOo... right?

Let's review:
http://www.documentfoundation.org/
quote
It is an independent self-governing meritocratic Foundation, created by
leading members of the OpenOffice.org Community.
/quote
http://www.documentfoundation.org/foundation/
quote
Our Mission
Our mission is to facilitate the evolution of the OpenOffice.org
Community into a new open, independent, and meritocratic organizational
structure within the next few months. An independent Foundation is a
better match to the values of our contributors, users, and supporters,
and will enable a more effective, efficient, transparent, and inclusive
Community. We will protect past investments by building on the solid
achievements of our first decade, encourage wide participation in the
Community, and co-ordinate activity across the Community.
/quote








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Re: [tdf-discuss] Re: Forums - A Different Question

2011-05-03 Thread Isaac Hummel

On 05/03/2011 10:17 PM, NoOp wrote:

True. But again, that justifies continuing to use Oracle resources how?

LibreOffice is a branch from OOo just as go-oo and associated linux
distributions that used the go-oo packages were. A continued issue on
the OOo user list was determining if a linux user was using a standard
OOo, or if they were using linux distribution variant. A great deal of
OOo list user time was determining if the poster was using a go-oo
variant, and then redirecting them to their linux specific support
facilities (ex: launchpad for Ubuntu OOo).

LibreOffice (IMO) should 'man up' and either provide resources for their
own forums, or as an interim just state that currently there are no such
LO forums available. Or support:
http://libreofficeforum.org/ or similar.


I absolutely, 100% support LO setting up its own forum, or at least 
throwing support behind the unofficial LibreOffice forum you mention. 
But linking to the community-driven official OpenOffice forum is better 
than doing nothing. Going to an Oracle-sponsored site does not make one 
ceremonially unclean, nor does linking to it. Not linking to the 
resources that are out there while declining to provide resources of 
ones own is more embarrassing than linking to the community-run Oracle 
OpenOffice forums.


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[tdf-discuss] Re: Forums - A Different Question

2011-05-02 Thread NoOp
On 04/30/2011 01:56 PM, Andrea Pescetti wrote:
 Harold Fuchs wrote:
 Has Oracle given permission for TDF to use its forum, or doesn't TDF need 
 such permission? Does TDF *want* to use an Oracle resource?
 
 I think Drew has already explained this on multiple mailing lists,
 anyway: the forums at http://user.services.openoffice.org/ are run by
 community members and not by Oracle, they explicitly include LibreOffice
 among the supported software (see page header), they can be used with no
 need for permissions from Oracle, and they are probably the best place
 where LibreOffice users can get support if they don't like mailing
 lists.
 
 Regards,
   Andrea.
 
 

Sorry, but I'd have to disagree...
http://openoffice.org/terms_of_use
The resources are owned and operated by Oracle.

Whilst http://user.services.openoffice.org may (currently) tolerate LO
posts, certainly LO/TDF should prefer to not continue to send
users/prospective users to OOo properties for support and answers
regarding LO. Doing so is akin to having OOo send users/prospective
users to the LO users list for support.






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Re: [tdf-discuss] Re: Forums - A Different Question

2011-04-30 Thread Andrea Pescetti
Harold Fuchs wrote:
 Has Oracle given permission for TDF to use its forum, or doesn't TDF need 
 such permission? Does TDF *want* to use an Oracle resource?

I think Drew has already explained this on multiple mailing lists,
anyway: the forums at http://user.services.openoffice.org/ are run by
community members and not by Oracle, they explicitly include LibreOffice
among the supported software (see page header), they can be used with no
need for permissions from Oracle, and they are probably the best place
where LibreOffice users can get support if they don't like mailing
lists.

Regards,
  Andrea.


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[tdf-discuss] Re: Forums - A Different Question

2011-04-29 Thread Marc Paré

Le 28/04/11 01:16 PM, Carl Symons a écrit :

On Thu, Apr 28, 2011 at 9:50 AM, Marc Parém...@marcpare.com  wrote:

Hi Carl

Le 28/04/11 11:22 AM, Carl Symons a écrit :


You can get support for LibreOffice from various independent forums run
by
LibreOffice and OpenOffice.org users and supporters. These forums are
more
mature and heavily trafficked and offer quality support to the
LibreOffice
project. LibreOffice does not offer an official forums board at this
time.
An official forums board is still under consideration.

Does this sound more informative?

Cheers

Marc



Yes, now only one issue... more mature is comparative, but there is
no comparison present. (Well, one is implied.) I'd change this
sentence to:
These forums are mature and heavily trafficked. They offer quality
support for LibreOffice, and can be found by searching online.

Carl



So this newer version:

You can get support for LibreOffice from various independent forums run by
LibreOffice and OpenOffice.org users and supporters. These forums are mature
and heavily trafficked. They offer quality support to LibreOffice and can be
found by searching online. LibreOffice does not offer an official forums
board at this time. An official forums board is still under consideration.

I am not quite sure what is the significance of the and can be found by
searching online. Remember, the reader is already on the LibreOffice
website page getting help page.[1] I am not sure if it needs this part of
the sentence as it is ambiguous.

Cheers

Marc



I'm fine if it's not there. Overly obsessive, but I'll work on getting
over it B^)

Carl


[1] http://www.libreoffice.org/get-help/


Thanks for the answer. So, we should then go with the blurb without the 
and can be found by searching online part.


Here it is:

You can get support for LibreOffice from various independent forums run 
by LibreOffice and OpenOffice.org users and supporters. These forums are 
mature and heavily trafficked and offer quality support to LibreOffice. 
LibreOffice does not offer an official forums board at this time. An 
official forums board is still under consideration.


I'll post this blurb on the website list and ask that the Forums 
section be updated to this new blurb.


Cheers

Marc


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Re: [tdf-discuss] Re: Forums - A Different Question

2011-04-29 Thread Carl Symons
On Fri, Apr 29, 2011 at 9:42 AM, Marc Paré m...@marcpare.com wrote:


snip


 Thanks for the answer. So, we should then go with the blurb without the and
 can be found by searching online part.

 Here it is:

 You can get support for LibreOffice from various independent forums run by
 LibreOffice and OpenOffice.org users and supporters. These forums are mature
 and heavily trafficked and offer quality support to LibreOffice. LibreOffice
 does not offer an official forums board at this time. An official forums
 board is still under consideration.

 I'll post this blurb on the website list and ask that the Forums section
 be updated to this new blurb.

 Cheers

 Marc


I like this Marc. Thank you for pulling it together.

Carl

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[tdf-discuss] Re: Forums - A Different Question

2011-04-29 Thread Harold Fuchs


Carl Symons carlsym...@gmail.com wrote in message 
news:banlktimoffhjrfh0cxmucafqkqjjna2...@mail.gmail.com...

On Thu, Apr 28, 2011 at 2:52 AM, Harold Fuchs
hwfa.libreoff...@gmail.com wrote:

Please, why does the LibreOffice web page link to the forums for
OpenOffice.org ?

The current LO Help web page at http://www.libreoffice.org/get-help/ has 
two

links to OOo forums:
- http://www.oooforum.org/
- http://user.services.openoffice.org/en/forum/

Harold Fuchs
London, England




Because they are a useful resource for getting LibreOffice help, as
LibreOffice and OpenOffice closely resemble each other.

There are millions of people using OpenOffice. There are fewer
millions (so far) using LibreOffice. The OOo forums are more mature
and more heavily trafficked than the LibreOffice forums.




Has Oracle given permission for TDF to use its forum, or doesn't TDF need 
such permission? Does TDF *want* to use an Oracle resource?



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London, England 




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[tdf-discuss] Re: Forums - A Different Question

2011-04-28 Thread Marc Paré

Le 28/04/11 09:04 AM, Carl Symons a écrit :

On Thu, Apr 28, 2011 at 2:52 AM, Harold Fuchs
hwfa.libreoff...@gmail.com  wrote:

Please, why does the LibreOffice web page link to the forums for
OpenOffice.org ?

The current LO Help web page at http://www.libreoffice.org/get-help/ has two
links to OOo forums:
- http://www.oooforum.org/
- http://user.services.openoffice.org/en/forum/

Harold Fuchs
London, England




Because they are a useful resource for getting LibreOffice help, as
LibreOffice and OpenOffice closely resemble each other.

There are millions of people using OpenOffice. There are fewer
millions (so far) using LibreOffice. The OOo forums are more mature
and more heavily trafficked than the LibreOffice forums.



As the forums discussions are/have been/will be controversial, could 
we add a more informative comment on the web page/forums section. 
Something such Carl has just mentioned. Perhaps something like:


You can get support for LibreOffice from various independent forums run 
by LibreOffice and OpenOffice.org users and supporters. These forums are 
more mature and heavily trafficked and offer quality support to the 
LibreOffice project. LibreOffice does not offer a native forums board at 
this time. A native forums board is still under consideration.


This way, the user, seeking help on this page, will be informed of the 
outside links, informed of their solid performance in helping LO users, 
informed that there is no native forums at this point and informed that 
a forums board is still under consideration.


Although quite verbose, it would inform users of the situation at this 
point and slow down the constant new threads about creating a native 
forums board.


It is very clear that the forums topic is a recurring topic and that it 
will most likely never disappear until a native forums board is created 
OR until one/more of the external board adopt a name change that is more 
inclusive of the LibreOffice name.


Cheers

Marc


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Re: [tdf-discuss] Re: Forums - A Different Question

2011-04-28 Thread Carl Symons
On Thu, Apr 28, 2011 at 7:28 AM, Marc Paré m...@marcpare.com wrote:
 Le 28/04/11 09:04 AM, Carl Symons a écrit :

 On Thu, Apr 28, 2011 at 2:52 AM, Harold Fuchs
 hwfa.libreoff...@gmail.com  wrote:

 Please, why does the LibreOffice web page link to the forums for
 OpenOffice.org ?

 The current LO Help web page at http://www.libreoffice.org/get-help/ has
 two
 links to OOo forums:
 - http://www.oooforum.org/
 - http://user.services.openoffice.org/en/forum/

 Harold Fuchs
 London, England



 Because they are a useful resource for getting LibreOffice help, as
 LibreOffice and OpenOffice closely resemble each other.

 There are millions of people using OpenOffice. There are fewer
 millions (so far) using LibreOffice. The OOo forums are more mature
 and more heavily trafficked than the LibreOffice forums.


 As the forums discussions are/have been/will be controversial, could we
 add a more informative comment on the web page/forums section. Something
 such Carl has just mentioned. Perhaps something like:

 You can get support for LibreOffice from various independent forums run by
 LibreOffice and OpenOffice.org users and supporters. These forums are more
 mature and heavily trafficked and offer quality support to the LibreOffice
 project. LibreOffice does not offer a native forums board at this time. A
 native forums board is still under consideration.


I agree Marc.

I can't see into the future, but it is easy to imagine that there will
be an active LibreOffice forum sometime. Easy to imagine that The
Document Foundation would host it, sans ads. And that it will be the
GoTo LibO forum. This will be the case increasingly as OpenOffice
deteriorates (easy to imagine that too, IMO).

I'm not sure that the average user will get the meaning of native
forums board. Maybe official forum or forum sponsored by
LibreOffice itself.

Still under consideration may be technically accurate. I think that
it would be understandable and land better with users to say something
like implementation details are still being discussed by the LibO
community.

I don't want to offend anyone's delicate sensibilities, but the forum
I use for LibO questions is Google Search. Search for openoffice
forums or libreoffice forums, get more than a million results.
Thus, I think that it would be effective to add something to Marc's
write-up suggesting online search for solutions using either
LibreOffice or OpenOffice as a qualifier.

Carl

 This way, the user, seeking help on this page, will be informed of the
 outside links, informed of their solid performance in helping LO users,
 informed that there is no native forums at this point and informed that a
 forums board is still under consideration.

 Although quite verbose, it would inform users of the situation at this point
 and slow down the constant new threads about creating a native forums board.

 It is very clear that the forums topic is a recurring topic and that it will
 most likely never disappear until a native forums board is created OR until
 one/more of the external board adopt a name change that is more inclusive of
 the LibreOffice name.

 Cheers

 Marc


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[tdf-discuss] Re: Forums - A Different Question

2011-04-28 Thread Marc Paré

Le 28/04/11 10:47 AM, Carl Symons a écrit :

On Thu, Apr 28, 2011 at 7:28 AM, Marc Parém...@marcpare.com  wrote:

Le 28/04/11 09:04 AM, Carl Symons a écrit :


On Thu, Apr 28, 2011 at 2:52 AM, Harold Fuchs
hwfa.libreoff...@gmail.comwrote:


Please, why does the LibreOffice web page link to the forums for
OpenOffice.org ?

The current LO Help web page at http://www.libreoffice.org/get-help/ has
two
links to OOo forums:
- http://www.oooforum.org/
- http://user.services.openoffice.org/en/forum/

Harold Fuchs
London, England




Because they are a useful resource for getting LibreOffice help, as
LibreOffice and OpenOffice closely resemble each other.

There are millions of people using OpenOffice. There are fewer
millions (so far) using LibreOffice. The OOo forums are more mature
and more heavily trafficked than the LibreOffice forums.



As the forums discussions are/have been/will be controversial, could we
add a more informative comment on the web page/forums section. Something
such Carl has just mentioned. Perhaps something like:

You can get support for LibreOffice from various independent forums run by
LibreOffice and OpenOffice.org users and supporters. These forums are more
mature and heavily trafficked and offer quality support to the LibreOffice
project. LibreOffice does not offer a native forums board at this time. A
native forums board is still under consideration.



I agree Marc.


I'm not sure that the average user will get the meaning of native

forums board. Maybe official forum or forum sponsored by
LibreOffice itself.

Still under consideration may be technically accurate. I think that
it would be understandable and land better with users to say something
like implementation details are still being discussed by the LibO
community.



I am just keeping out of any comment on the state of forums right now. 
It is just too explosive an issue.


So, incorporating your suggestions, the text would read:

You can get support for LibreOffice from various independent forums run 
by LibreOffice and OpenOffice.org users and supporters. These forums are 
more mature and heavily trafficked and offer quality support to the 
LibreOffice project. LibreOffice does not offer an official forums board 
at this time. An official forums board is still under consideration.


Does this sound more informative?

Cheers

Marc


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Re: [tdf-discuss] Re: Forums - A Different Question

2011-04-28 Thread Carl Symons
On Thu, Apr 28, 2011 at 8:14 AM, Marc Paré m...@marcpare.com wrote:
 Le 28/04/11 10:47 AM, Carl Symons a écrit :

 On Thu, Apr 28, 2011 at 7:28 AM, Marc Parém...@marcpare.com  wrote:

 Le 28/04/11 09:04 AM, Carl Symons a écrit :

 On Thu, Apr 28, 2011 at 2:52 AM, Harold Fuchs
 hwfa.libreoff...@gmail.com    wrote:

 Please, why does the LibreOffice web page link to the forums for
 OpenOffice.org ?

 The current LO Help web page at http://www.libreoffice.org/get-help/
 has
 two
 links to OOo forums:
 - http://www.oooforum.org/
 - http://user.services.openoffice.org/en/forum/

 Harold Fuchs
 London, England



 Because they are a useful resource for getting LibreOffice help, as
 LibreOffice and OpenOffice closely resemble each other.

 There are millions of people using OpenOffice. There are fewer
 millions (so far) using LibreOffice. The OOo forums are more mature
 and more heavily trafficked than the LibreOffice forums.


 As the forums discussions are/have been/will be controversial, could we
 add a more informative comment on the web page/forums section. Something
 such Carl has just mentioned. Perhaps something like:

 You can get support for LibreOffice from various independent forums run
 by
 LibreOffice and OpenOffice.org users and supporters. These forums are
 more
 mature and heavily trafficked and offer quality support to the
 LibreOffice
 project. LibreOffice does not offer a native forums board at this time. A
 native forums board is still under consideration.


 I agree Marc.

 I'm not sure that the average user will get the meaning of native

 forums board. Maybe official forum or forum sponsored by
 LibreOffice itself.

 Still under consideration may be technically accurate. I think that
 it would be understandable and land better with users to say something
 like implementation details are still being discussed by the LibO
 community.


 I am just keeping out of any comment on the state of forums right now. It is
 just too explosive an issue.

 So, incorporating your suggestions, the text would read:

 You can get support for LibreOffice from various independent forums run by
 LibreOffice and OpenOffice.org users and supporters. These forums are more
 mature and heavily trafficked and offer quality support to the LibreOffice
 project. LibreOffice does not offer an official forums board at this time.
 An official forums board is still under consideration.

 Does this sound more informative?

 Cheers

 Marc


Yes, now only one issue... more mature is comparative, but there is
no comparison present. (Well, one is implied.) I'd change this
sentence to:
These forums are mature and heavily trafficked. They offer quality
support for LibreOffice, and can be found by searching online.

Carl

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Re: [tdf-discuss] Re: Forums - A Different Question

2011-04-28 Thread Augustine Souza
Microsoft must be smiling.

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[tdf-discuss] Re: Forums - A Different Question

2011-04-28 Thread Marc Paré

Hi Carl

Le 28/04/11 11:22 AM, Carl Symons a écrit :


You can get support for LibreOffice from various independent forums run by
LibreOffice and OpenOffice.org users and supporters. These forums are more
mature and heavily trafficked and offer quality support to the LibreOffice
project. LibreOffice does not offer an official forums board at this time.
An official forums board is still under consideration.

Does this sound more informative?

Cheers

Marc



Yes, now only one issue... more mature is comparative, but there is
no comparison present. (Well, one is implied.) I'd change this
sentence to:
These forums are mature and heavily trafficked. They offer quality
support for LibreOffice, and can be found by searching online.

Carl



So this newer version:

You can get support for LibreOffice from various independent forums run 
by LibreOffice and OpenOffice.org users and supporters. These forums are 
mature and heavily trafficked. They offer quality support to LibreOffice 
and can be found by searching online. LibreOffice does not offer an 
official forums board at this time. An official forums board is still 
under consideration.


I am not quite sure what is the significance of the and can be found by 
searching online. Remember, the reader is already on the LibreOffice 
website page getting help page.[1] I am not sure if it needs this part 
of the sentence as it is ambiguous.


Cheers

Marc

[1] http://www.libreoffice.org/get-help/


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Re: [tdf-discuss] Re: Forums - A Different Question

2011-04-28 Thread Carl Symons
On Thu, Apr 28, 2011 at 9:50 AM, Marc Paré m...@marcpare.com wrote:
 Hi Carl

 Le 28/04/11 11:22 AM, Carl Symons a écrit :

 You can get support for LibreOffice from various independent forums run
 by
 LibreOffice and OpenOffice.org users and supporters. These forums are
 more
 mature and heavily trafficked and offer quality support to the
 LibreOffice
 project. LibreOffice does not offer an official forums board at this
 time.
 An official forums board is still under consideration.

 Does this sound more informative?

 Cheers

 Marc


 Yes, now only one issue... more mature is comparative, but there is
 no comparison present. (Well, one is implied.) I'd change this
 sentence to:
 These forums are mature and heavily trafficked. They offer quality
 support for LibreOffice, and can be found by searching online.

 Carl


 So this newer version:

 You can get support for LibreOffice from various independent forums run by
 LibreOffice and OpenOffice.org users and supporters. These forums are mature
 and heavily trafficked. They offer quality support to LibreOffice and can be
 found by searching online. LibreOffice does not offer an official forums
 board at this time. An official forums board is still under consideration.

 I am not quite sure what is the significance of the and can be found by
 searching online. Remember, the reader is already on the LibreOffice
 website page getting help page.[1] I am not sure if it needs this part of
 the sentence as it is ambiguous.

 Cheers

 Marc


I'm fine if it's not there. Overly obsessive, but I'll work on getting
over it B^)

Carl

 [1] http://www.libreoffice.org/get-help/


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