Not sure if anyone pointed you to it, but Indi Young published a book
entitled Mental Models
http://www.rosenfeldmedia.com/books/mental-models/last year. I
don't know if it's quite the same thing you're looking into,
but the name sparked my memory.
-a
There is lots of research on this. I would start with a nice little
paper by my own supervisor, Stephen Payne:
Payne, S. J. (1991) A descriptive study of mental models. Behaviour
and Information Technology, 10 (1),3-21
Plus he has a chapter in the book HCI Models, Theories, and
Frameworks by
Thanks Alan, that is very helpful.
Also thanks to Vicky Teinaki via email for the link
http://www.dubberly.com/articles/how-do-you-design.html
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Posted from the new ixda.org
http://www.ixda.org/discuss?post=40032
Hi,
I am currently engaged in doctorate research enquiring deeper into
what Alan Cooper et al describe as 'represented models', and what
Don Norman describes as a 'designer's model' for a PhD practical
project.
Could the community suggest some seminal books, journal articles and
papers I should
