Re: [IxDA Discuss] perceived problems with personas
I am a Product Designer (UX Designer) for a major international software development company. One of my roles is the creation/updating of personas. We have about 185 of them now. The primary value of them, at least in our organization, is to provide a relatable reference to our intended users. Our personas are used not only by the Developers but also sales and marketing and the folks who write the documentation. There has been a lot of chatter in this thread about scientific methods etc but one of the things I did not see was the use of real person interviews to vette the personas. We do this quite regularly with our customers, our sales and support teams etc to ask them if the prersonas are representative of real people they know and work with. We use this feedback to round out the persona design. It is an amazing tool for dialoging with end users about their needs because in the end that is the purpose of the persona. It gives the customer/user the impression that you are asking about them not about processes. Personas can also be an effective tool for analtysing/designing workflows because the conversation shifts from boxes and arrows to the integration of people in the organziation with when and how they are introduced into a process. The whole design exercise takes on a new flavour. -- Regards Terry http://www.linkedin.com/in/terryfitzgerald BLOG: http://hitsandmesses.blogspot.com Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Fan box
www.fanbox.com If this is the home page - while the design is fairly clean - have no idea what Fanbox is so I think there is some design thinking to do Regards Terry http://www.linkedin.com/in/terryfitzgerald BLOG: http://hitsandmesses.blogspot.com Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] My new webpage
I'm not a fan of white text on black background. It's harder on the eyes. And your fonts are pretty small to overcome the reading difficulties. -- Regards Terry http://www.linkedin.com/in/terryfitzgerald BLOG: http://hitsandmesses.blogspot.com Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Kohl's Checkout
There's more trouble here! see my blog - http://hitsandmesses.blogspot.com Terry Fitzgerald On Tue, Nov 4, 2008 at 7:03 AM, Kordian Piotr Klecha [EMAIL PROTECTED]wrote: 2008/11/3 Vicki Splaine [EMAIL PROTECTED] 3) Phone number field with formatting. Nice trick. Unfortunatelly some JS/DOM bug just generated endless focus-loop between Zip Code and Contact Phone fields in my FF3. Implementation still matters ;]. Greetings, KPK Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Regards Terry http://www.linkedin.com/in/terryfitzgerald Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Advice on displaying large lists within a tree?
and of course, for a UI that needs to display thousands of items, search is your best friend, as far as the end user is concerned. =) Interesting you should mention search because we ae looking at the problem of too many results to display from a search so in our case search is not our best friend it is the root of our potential probkem. Anyone with ideas on how to manage the display of high volumes of search results would be appreciated -- Regards Terry Fitzgerald Senior Product Designer Open Text Corporation http://www.linkedin.com/myprofile?trk=hb_side_pro Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] In the Event of My Death
Kick the bit bucket ?? -- Regards Terry http://www.linkedin.com/myprofile?trk=hb_side_pro Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Joe the Plumber as Persona
Joe the Plumber persona Looks like the McCain campaign wrote this. They should have spent a little more time on it. According to Joe who was interviewed by CNN he is not feeling quite so victimized by Obama's tax ideas as the Maverick would have us believe. Terry F Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Regards Terry http://www.linkedin.com/myprofile?trk=hb_side_pro Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] [Iai-Members] Your Thoughts on MyFemBot?
I gave this to the ultimate arbitor - my wife who actually pretty much hates technology including her MacBook. To quote her: I really like it. Simple, clear and good information.. uncluttered, etc. I have subscribed now. -- Regards Terry http://www.linkedin.com/myprofile?trk=hb_side_pro Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Anyone tried balsamiq?
I'm using it now. You can bang out fairly representative interface mock ups quickly. If you import them into PowerPoint, for instance, you can make them interactive to a degree. I have also brought them into Axure for a more sophisticated interaction. One comment derived from another posting (avoid Comic sans), that is the default font it uses but in the context may not prove so undesirable. It looks like it belongs. Terry Fitzgerald Product Designer Open Text On Sun, Sep 7, 2008 at 2:27 PM, Robert Hoekman Jr [EMAIL PROTECTED] wrote: Also, there isn't the notion of master pages or objects, which means you'd have to recreate repeated elements for each wireframe. If it's a shell you need to duplicate (persistent navigation, header, etc), you could save a Mockup with just that on it and then duplicate it (Mockup New Clone of Current Mockup) as a starting point for new screens. -r- Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Should external links really open in the same window?
I have encountered that condition where you left one site on activating a link. My question is, since one presumes that the web was designed to attract, capture, and retain the viewer's interest why would you allow them to leave - they might not come back for any number of reasons. If you open a new window, you still have them. Terry On 7/9/08, Trevor Thompson [EMAIL PROTECTED] wrote: Hi folks, The conventional wisdom is that a link should not open a new window, even if it's a link to another site. Neilsen listed this as number 9 in the top 10 design mistakes. But an unofficial survey around our office found that most people prefer links to new sites to open up in new windows/tabs. They said that new windows or tabs make it easier to explore links to other, possibly- irrelevant, but possibly-useful sites, and still come quickly back to the main site at any time, exactly where you left it. Some people said they *expect* sites to behave that way. Should the rule that links should always open in the same window be revisited? Does anyone know of any real study or data that relates to this? Trevor Thompson User Experience Architect Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] visual design and card sort tool - help!
Try www.optimalusability.com On 7/3/08, jalton [EMAIL PROTECTED] wrote: Check out http://www.websort.net/ On May 14, 1:52 pm, Gomez, Marla A [EMAIL PROTECTED] wrote: We are looking to do a visualcardsortwith users that are geographically dispersed across the globe. Ideally, we want to find a tool that will allow users to drag and drop things to create their own web page structure. If you imagine doing acardsorttype activity that would allow participants to create their own i-Google type interface and pick various parts and place them on their page. In addition, they could then take various pieces of content and drop them into those parts. We would like them to do this online in some kind of tool that will capture what they did. Ideally, it could also do some kind of analysis like EZsortto cluster the commonalities and differences in how people structured their parts and pieces of content. Does anyone know of a tool that will allow us to virtually test people in this way? We are trying to avoid doing a labor-intensive powerpoint type activity... Thanks for any help or ideas you can provide! Marla Gómez | Human Factors Engineer | Intel IT, SAI | 503.613.5436 The most innovative companies successfully match the skills and interests of their workers to job tasks. http://www.referenceforbusiness.com/encyclopedia/Inc-Int/Innovation.html Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help ..http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Is UCD Really Broken?
I'm tired of this EGOfest - go ahead design what you want - you may occaisionally accidentaly meet the needs of your customers On 6/25/08, Chris Hunter [EMAIL PROTECTED] wrote: On Wed, Jun 25, 2008 at 3:17 PM, Andrei Herasimchuk [EMAIL PROTECTED] wrote: On Jun 25, 2008, at 12:35 PM, Terry Fitzgerald wrote: If I asked any of these folks or you to go out and buy me a car - could you decide without asking me (the U in UCD) what kind of car meets my needs? You're missing the point. Have you taken an industrial design class? Andrei is spot on here. Any reputable design program (Industrial or Graphic) will have significant emphasis on considering the user during the design process. I know that mine (at the University of Washington) certainly did. For example, one of our design projects involved designing a digital thermometer. Every single student went out, observed and talked to prospective users -- for some parents or home users, for me, doctors and nurses -- and then used our findings in the design process. If you go and examine the history of any of the existing design disciplines: graphic design, industrial design or architecture, you will find a consistent consideration for the people affected by design decisions. Not as the only consideration certainly but as a significant and consistent one. UCD just isn't necessary in addition to this already established design behavior. Chris Hunter [EMAIL PROTECTED] Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Is UCD Really Broken?
Going back to school may improve their design skills. It certainly will not necessarily improve their understanding of what to design! On 6/25/08, Andrei Herasimchuk [EMAIL PROTECTED] wrote: On Jun 25, 2008, at 8:49 AM, Lee McIvor wrote: UCD is a process that aids creativity and avoids waste, no-one has ever claimed it's a guarantee of brilliant products - just the same as employing a designer doesn't guarantee good design. I'm going to be blunt: The only people I've ever met who need UCD processes as a means to design are the exact people I think need to consider going back to take a few good design classes in industrial or graphic design. Preferably both. You can shoot the messenger all you like. -- Andrei Herasimchuk Principal, Involution Studios innovating the digital world e. [EMAIL PROTECTED] c. +1 408 306 6422 Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Is UCD Really Broken?
If I asked any of these folks or you to go out and buy me a car - could you decide without asking me (the U in UCD) what kind of car meets my needs? On 6/25/08, Andrei Herasimchuk [EMAIL PROTECTED] wrote: On Jun 25, 2008, at 10:33 AM, Terry Fitzgerald wrote: Going back to school may improve their design skills. It certainly will not necessarily improve their understanding of what to design! I'll let the folks who have taken heavy industrial design courses defend themselves here. Every major design school I know of gets heavy into research and ergonomics. -- Andrei Herasimchuk Principal, Involution Studios innovating the digital world e. [EMAIL PROTECTED] c. +1 408 306 6422 Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
