[IxDA Discuss] [JOB] Interaction Designer at Bresslergroup (Philadelphia)

2010-02-22 Thread Rob Tannen
Interaction Designer 

Bresslergroup, a Philadelphia-based product design firm is seeking a
full-time interaction designer to join our team of user researchers and
industrial designers.The position includes client and user -facing
research and design creativity for project categories including:

 

* Touch screen handheld and kiosk user interfaces

* Consumer electronics prototypes

* Rich web and desktop applications

 

Must-have skills:

* Strong visual design and illustration skills for designing
icons and visual frameworks

* High proficiency with Adobe Creative Suite and/or comparable
applications

* Demonstrable expertise in  user-centered design principles and
methods

 

Nice-to-have skills:

* Portfolio work across a range of UI platforms including
applications, Web, handheld/mobile and embedded devices

* Proficiency with prototyping software such as Adobe Flash,
Catalyst or HTML

* Background in user-centered research techniques including
ethnography and usability testing

* Experience with industrial design-related graphic  techniques
such as rendering and product graphics

 

Please forward resume, portfolio and questions directly to me.

 

 

 

Rob Tannen, PhD

Director of User Research  Interaction Design

www.bresslergroup.com http://www.bresslergroup.com 

 


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Re: [IxDA Discuss] How do you move from software to hardware UX? Care to share your insights? experience?

2010-02-18 Thread Rob Tannen
Jay - Are you interested in designing software user interfaces for
hardware platforms or interested in designing hardware interfaces
(e.g. physical controls)?  

If it's the former and you already have strong interface design
skills, then the transition can be relatively seamless.  

If it's a case of learning about hardware, you need to get involved
with people and organizations that design hardware.  I'd suggest the
Industrial Designers Society of Ameria (IDSA.org) as a starting place.


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Re: [IxDA Discuss] Could use some eyes on this chart

2010-01-27 Thread Rob Tannen
Tom - I found the chart, with a few moments of review and reading, was
very clear.  The one element that was not is the circular path where
the alternate timeline starts.  Why is this not a straight line to a
new path, versus a circular path that seems to suggest travel in both
directions?


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[IxDA Discuss] Visualizing Locations of Many Items

2009-11-09 Thread Rob Tannen
Hi - I'm looking for examples of interfaces that effectively 
communicate/visualize the status and physical location of many objects (e.g. 
moving people, vehicles, packages).  This might include zoomable interfaces, 
for example.  Any suggestions appreciated.

Best Regards,

Rob Tannen, PhD, Director of User Research  Interaction Design
Certified Professional Ergonomist
 
direct 215-209-3042
main 215-561-5100
site: www.bresslergroup.com
blog:   www.designingforhumans.com



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[IxDA Discuss] Core77 equivalent for interaction design?

2009-10-22 Thread Rob Tannen
In the industrial design world, http://www.core77.com/ is the 800-lb gorilla of 
industry news, information and cool stuff.  In interaction design, it's 
obviously the IxDA list, but its not quite the same since it's user-generated 
content, versus more of a news bureau approach.  What sites would you say are 
the most like Core77 in terms of independent coverage of the interaction design 
industry?

Best Regards,

Rob Tannen, PhD, Director of User Research  Interaction Design
Certified Professional Ergonomist
 
direct 215-209-3042
main 215-561-5100
site: www.bresslergroup.com
blog:   www.designingforhumans.com


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[IxDA Discuss] Interfaces for Getting Attention of Infants

2009-06-23 Thread rob tannen
Does anyone have recommendations or references for how to design an
interface so that it draws the attention of infants and young
children (they just need to look at it, not interact).

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[IxDA Discuss] UIs for Image Comparison

2009-02-18 Thread Rob Tannen
I'm looking for examples of applications that support the task of
comparing images, specifically multiple perspectives of the same
object.  

For example simultaneously comparing before and after photos, or
looking at an object from different angles at the same time.  I am
particularly interested in examples where the user can apply a tool
or effect to multiple images simultaneously.

Thanks in advance.

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Re: [IxDA Discuss] User Testing and Recruiting Advice

2009-02-06 Thread Rob Tannen
Jared - You're one of four people (the other three being my wife and
daughters) who I can't win an argument with, so I won't bother. 
But I am curious as to whether others have recruitment experiences
that are more similar to yours or mine.  Maybe I'll have to download
your report.


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Re: [IxDA Discuss] Information through sound.

2009-01-28 Thread Rob Tannen
Here's a list of postings related to sound in product design - scroll
to the bottom for basic information on acoustics and sound - 

http://tinyurl.com/c2r65g


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[IxDA Discuss] Ergonomics for Interaction Designers

2009-01-26 Thread Rob Tannen
I just completed writing a three-part series of postings on the topic of
ergonomics as it relates to interaction design - a topic of growing
relevance, I believe.  It's primarily an introduction, focusing on
anthropometrics (fitting the design to the user).  Recognizing that
ergonomics is something akin to the organic chemistry of design (i.e.
mathematical), I discussed some of the more qualitative methods for
observation and testing.

I'd appreciate any feedback on this topic (on or off list), particularly
whether it's of use/value of interaction designers, and what related
topics you'd like to hear more about.

Here's the link to Part 1 -  http://tinyurl.com/72s5n7


Thanks,

Rob Tannen


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Re: [IxDA Discuss] People are Used to it

2008-12-29 Thread rob tannen
To add-on to Jared's reference, there are a number of articles in the
Harvard Business Review related to usability, consumer research, etc. 
I wrote up a summary of some of the most relevant ones a couple of
months ago - 

http://tinyurl.com/8q58hw

Besides there educational/informational content, they can help bring
business credibility to the user experience table (if it's
needed).


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Re: [IxDA Discuss] ThoughtPile.org

2008-12-10 Thread Rob Tannen
Well I never said it was good, just visually remarkable...and
there have been quite a few remarks.


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[IxDA Discuss] ThoughtPile.org

2008-12-09 Thread Rob Tannen
I recommend taking a look at http://thoughtpile.org/ , Herman Miller's web 
site, for a visually remarkable interface.  It's a crowd-sourcing/idea 
generation type of site.

Best Regards,

Rob Tannen, PhD
Director of Research
 


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[IxDA Discuss] Paper Form Design Usability

2008-12-05 Thread Rob Tannen
Can anyone recommend best practices and guidelines for the design of paper 
forms - not printed online forms, but stand-alone paper forms, filled in by 
hand.

Best Regards,

Rob Tannen, PhD
Director of Research
 


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[IxDA Discuss] Exporting Illustrator Layers

2008-12-05 Thread Rob Tannen
Is anyone aware of a tool for batch exporting layers in Illustrator into
a single file, like a PDF?

Best Regards,

Rob Tannen, PhD
Director of Research


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Re: [IxDA Discuss] Musical Keyboard-Performer Interaction

2008-12-04 Thread Rob Tannen
For background reading on technical history and design, check out Mark
Vail's book, Vintage Synthesizers -
http://www.amazon.com/Vintage-Synthesizers-Pioneering-Groundbreaking-Instruments/dp/0879306033
and also the (unrelated web site), Vintage Synths - 
http://www.vintagesynth.com/




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Re: [IxDA Discuss] SnifTag

2008-11-17 Thread Rob Tannen
Seems similar to Fitbit (although Fitbit isn't available yet) - I
wonder why people couldn't wear Sniftag and dogs Fitbit?  I guess
it's an issue of canine-centered design.

http://www.fitbit.com/



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Re: [IxDA Discuss] Clock Burn-In

2008-11-13 Thread Rob Tannen
Thanks for the few direct and the many consultant/zen-like responses
(don't use a clock, etc).  Yes we are providing the option to turn
off the clock display and it will also become dimmer after a period
of inactivity.


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[IxDA Discuss] Clock Burn-In

2008-11-10 Thread Rob Tannen
Looking for suggestions to avoid clock burn-in.  This is a small display on a 
consumer appliance that displays the time in digit or analog format when not in 
use.  We don't want the clock to move around (like a screen-saver).  What are 
alternate ways to deal with this?

Best Regards,

Rob Tannen, PhD
Certified Professional Ergonomist
Director of Research
 
direct 215-209-3042
main 215-561-5100
www.bresslergroup.com


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Re: [IxDA Discuss] Johnny Holland - it's all about interaction

2008-11-02 Thread Rob Tannen
Good luck Johnny - you might want to include the remarkable story
on Brain Controlled Interfaces on 60 Minutes tonight - you can watch
the video here:

http://www.cbsnews.com/stories/2008/10/31/60minutes/main4560940.shtml



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Re: [IxDA Discuss] Is simplicity the answer? I am with John Maeda on this one.

2008-10-31 Thread rob tannen
To address semantic differences I suggest defining Simplicity and
Complexity with respect to objective, technical aspects of the
product or interface.  For example, the number of features, options,
controls, etc.

THEN, use the term Clarity when describing the quality of
interacting with the product or interface (ease of use, learnability,
efficiency).  

Two different interfaces may be comparably complex (or simple), but
have different levels of clarity.  I use the Apple iPhone and the BMW
iDrive as two interfaces with approximately equal complexity
(functional capabilities), but significant disparity in clarity.  You
can think of clarity as the ease of interacting with complexity - 

http://www.nxtbook.com/nxtbooks/bnp/ad0908/#/22  
or
http://tinyurl.com/5af5ha






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Re: [IxDA Discuss] Is simplicity the answer? I am with John Maeda on this one.

2008-10-31 Thread Rob Tannen
Andy - That's spot on - complexity is an objective quality of the
system.  Like the example of going from a manual to an automatic
transmission - the transmission is not getting simpler (it's
actually more complicated), but because of where the complexity is
distributed, the interaction is easier for the driver.


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Re: [IxDA Discuss] Your field tablet mr. UX Researcher

2008-10-28 Thread Rob Tannen
Jerome - No hoax, Charles Jorgensen of NASA has been work on
subvocalization technology for several years:
 
Even when reading or speaking to oneself with or without actual lip
or facial movement, biological signals arise. While using the NASA
subvocal system, a person thinks of a phrase and talks to himself so
quietly that it can't be heard; despite that, the tongue and vocal
cords receive speech signals from the brain that are detected and
analyzed using a small electrode placed on the throat - 
http://thefutureofthings.com/articles.php?itemId=28/58/

Also, with regard to the retro design, the
speech-to-text/text-to-speech functionality of the concept inspired
us to the throwback design of the old Speak  Spell - 
http://en.wikipedia.org/wiki/Speak__Spell_(game)


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[IxDA Discuss] Deconstructing Product Design

2008-10-13 Thread Rob Tannen
William Lidwell's forthcoming book, Deconstructing Product Design, won't be 
published until Fall 2009, but he is soliciting input on 100 classic product to 
include in the book.  From the web site:  
If you have actually used any of these products, know interesting or little 
known facts about them, or have a visceral response or personal perspective 
that you would like to share, write it up as a comment on this site. If we 
select your entry for inclusion in the print book, you will have a byline with 
your comment and you will be included in the contributor section.
http://deconstructingproductdesign.com/

While the majority are not interactive products, there are still many 
examples that are, including several from Apple, Motorola and Sony...not to 
mention Bratz and Cabbage Patch dolls.

P.S. - Lidwell was one of the authors of Universal Product Design, which is my 
favorite design reference book - review here:   
http://humanfactors.typepad.com/idsa/2006/04/book_review_uni.html

Best Regards,

Rob Tannen, PhD
Director of Research
 


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Re: [IxDA Discuss] Deconstructing Product Design

2008-10-13 Thread Rob Tannen
P.P.S.  - My bad, the earlier book is called Universal PRINCIPLES of
Design


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Re: [IxDA Discuss] Felt boards

2008-10-04 Thread Rob Tannen
Shaun - You're not out of your mind.  Designers and design
researchers have been usng felt boards and similar materials for
years.  Best example is Liz Sanders co-creation methods, where
participants use such materials to envision designs of products and
environments (see esp. page 8-11):

http://www.maketools.com/pdfs/CoCreation_Sanders_Stappers_08_preprint.pdf


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[IxDA Discuss] Examples of State of the Art Interaction Design

2008-10-03 Thread Rob Tannen
I know that it's been said, many times, many ways... - but, I'm looking for a 
cohesive list/examples of current GUI approaches.  More specifically, around 
the variety of interaction metaphors between users and interface elements (e.g. 
folder/desktop metaphor, iTunes carousel, zoomable interface, etc).  

Thanks,

Rob Tannen, PhD
Director of Research
 
direct 215-209-3042
main 215-561-5100
www.bresslergroup.com


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Re: [IxDA Discuss] Heuristic Evaluation Criteria for Physical Devices

2008-09-26 Thread rob tannen
David - You can apply most, if not all, of the same heuristic
principles that you apply to a strictly UI analysis, but I would also
integrate key physical ergonomic factors like reach and posture. 
Here's a quick description of those characterisitcs -

Feedback - Identify where the user's access to sensory feedback
(e.g. visual, tactile) is comprised 

Reach - Identify situations where the user's major limbs (arms,
legs) and minor limbs (fingers) must over-extend in order to
carry-out a task 

Clearance - Identify situations where the user's major limbs (arms,
legs) and minor limbs (fingers) must function within a limited space,
such as finger holes or a handle 

Posture - Identify situations where the user's overall body posture
is deviated from neutral position, as well as deviations at key
joints (e.g. shoulder, wrist) 

Strength - Identify situations where the user must apply excessive or
prolonged force for movement or stability, relative to their strength
capabilities 

For a little more context, see 5 Guidelines for Ergonomic
Observations (focused on field observations, but applicable to
heuristics) - http://tinyurl.com/4pzb3c



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Re: [IxDA Discuss] ISO 20282: Ease of Use of Everyday Products

2008-08-14 Thread Rob Tannen
Michael - 

I also wrote a posting I wrote about ISO 20282 a couple of weeks
ago:

http://tinyurl.com/6g6b96

In summary, the standards are probably not worth it for the
practicing usability specialists.  Like all standards, they tend to
be high-level and lag slightly behind current practices.  

Also they're not cheap - it was over a $100 for the first part
(there are four parts), which consisted of basic principles, a
glossary of terminology and references to other documents.

It can serve as a reference for those new to applying user-centered
design processes to products, but you'd do better putting that money
towards some of the better popular books on the topic.


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Re: [IxDA Discuss] User Research Survey

2008-06-30 Thread Rob Tannen
Thanks to everyone who participated in the survey. You can view the
high-level, quant results here:

http://tinyurl.com/4hgq3q

I'll discuss the findings in detail at the upcoming Design
ResearchConference as part of my presentation on research
technologies, and will post that presentation subsequently.

-Rob Tannen



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[IxDA Discuss] User Research Survey

2008-06-11 Thread Rob Tannen
The IDSA Human Factors section is conducting a survey on the use of technology 
for user research and your input is appreciated:
http://tinyurl.com/3nen7e


This survey follows-up a 2006 survey on the same topic.  The results from that 
survey are available here:
http://www.designingforhumans.com/idsa/2006/12/survey_results_.html


Best Regards,

Rob Tannen, PhD
Director of Research
 
direct 215-209-3042
main 215-561-5100
www.bresslergroup.com


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Re: [IxDA Discuss] Looking for upcoming UX conferences in NorthAmerica and Europe

2008-05-21 Thread Rob Tannen
Design Research Conference - September 19/20 in Chicago:

http://trex.id.iit.edu/events/drc/2008/index.html



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Re: [IxDA Discuss] Ubiquitous computing -- Pulse livescribe smart pen

2008-05-18 Thread Rob Tannen
I did receive my Livescribe Pulse pen.  Overall works very well and
has a unique user interface feature (you can draw your own controls
for navigating the pen's interface).  

BUT - and this may sound trivial, but its not - the pen lacks a clip
so it rolls around too much and there is no easy way to record
hands-free.

Here's my initial impressions/review:

http://tinyurl.com/6z34qf


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Re: [IxDA Discuss] Ubiquitous computing -- Pulse livescribe smart pen

2008-05-12 Thread Rob Tannen
I've been following this product for months since pre-launch.  and
wrote about its promising application to a number of user research
methods:

http://www.designingforhumans.com/idsa/2007/12/lightscribe---p.html

Unfortunately the customer service behind the product has not been
altogether impressive with multiple launch dates (January,
March), but no products shipped.  I'm supposed to get my pre-launch
order (from six weeks ago) sometime this week.  I still believe it's
a valuable product,especially because it provides binaural microphones
for realistic audio recording -  but am losing my patience.


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Re: [IxDA Discuss] Ubiquitous computing -- Pulse livescribe smart pen

2008-05-12 Thread Rob Tannen
Correction - the URL should be

http://humanfactors.typepad.com/idsa/2007/12/lightscribe---p.html


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Re: [IxDA Discuss] Ubiquitous computing -- Pulse livescribe smart pen

2008-05-12 Thread Rob Tannen
Alrightthird time's the charm:

http://tinyurl.com/5gz89g




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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Rob Tannen
Actually I think Don Norman was on a commercial year's ago (with his
son?) playing himself as a customer of a financial services company.


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Re: [IxDA Discuss] Is Eye Tracking too expensive or complicated?

2008-04-21 Thread Rob Tannen
Sounds like what's missing here is a set of consistent, objective and
reliable guidelines for interpreting eye-tracking data (and
potentially usability findings in general).  

For example a fixation of an a priori specified minimum duration on a
link in conjunction with a user failing to click the link AND the user
reporting that the link was seen would strongly indicate that indeed
it was seen  : )


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Re: [IxDA Discuss] Is Eye Tracking too expensive or complicated?

2008-04-18 Thread Rob Tannen
It does have value as a secondary diagnostic tool.  In the context of
usability testing, eye tracking does not determine the presence of a
usability problem, but helps determine what led to that problem in
conjunction with performance data, faciliator observations and user
self-reporting.  

For example, different people may fail a task for different reasons
that eye tracking can reveal - overlooking a critical instruction
versus reading it but failing to understand it.  In some cases users
can tell you this reliably, in others they can't.

Also, eye tracking provides a comparative metric between designs that
are equivalent on other performance measures.  For example, Design A
may require greater visual scanning or workload than Design B, so all
other things being equal, Design A might be the better option.


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Re: [IxDA Discuss] Is Eye Tracking too expensive or complicated?

2008-04-18 Thread Rob Tannen
...oops I meant Design B would be the better option (assuming less
visual workload is preferable).


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[IxDA Discuss] Semantics: Design Research and User Research

2008-03-29 Thread Rob Tannen
I often see (and use) the terms Design Research and User Research 
interchangeably, although I believe they are overlapping, but different.

-Design Research: This is the broader term.  It can refer to the study of 
design itself (meta-research, if you will).  It can also refer to research done 
in the context of design, but that can include research on materials, 
processes, users, etc.  For example, comparing different types of display 
technologies, from the perspectives of cost, power consumption or legibility 
are all cases of design research.

-User Research: The study of the users of a product or system (or potential 
users for a new one), that can include ethnography, usability testing, etc to 
inform the appropriate design of that product. 

So according to my definitions, User Research is really a type of Design 
Research, and not all Design Research is User Research.  

Is there any consensus on this (loaded question)?

Best Regards,

Rob Tannen, PhD
Director of Research
 
direct 215-209-3042
main 215-561-5100
www.bresslergroup.com


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Re: [IxDA Discuss] DEFINE: Affordance

2008-03-22 Thread Rob Tannen
On a tangentoal (sp?) note, perceivng affordances where others have
not can be considered a sign of creativity or at least
resourcefulness.

A Core77 posting from last year featured examples of identifying
affordances (although they don't describe it in those terms):


http://www.core77.com/reactor/03.07_parallel.asp



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Re: [IxDA Discuss] DEFINE: Affordance

2008-03-21 Thread Rob Tannen
A little more depth on this topic:

The original meaning of affordance (in the context of Gibsonian
psychology) is a RELATIONSHIP.  The relationship exists between an
actor and the environment and/or object.  

The classic example is that a chair affords sitting - but that is an
oversimplification.  It really about a very specific relationship
meaning a specific chair, affording sitting to a certain actor under
certain circumstances.  The same chair that affords sitting to a
small child, may not afford sitting to an adult when it collapses
under the greater weight.

Moreover, the existence of a relationship (affordance) is necessary,
but not sufficient for the perception or ability to act on that
relationship.  I don't need to sit or even see the chair for the
affordance of me sitting on that chair to exist.

In fact, strictly speaking, the ability perceive the chair is in
itself the result of an affordance.  For example viewability requires
a relationship between the actor (ability to detect optical
information in a certain light spectrum) and the object/environment
(transmitting or reflecting a specific light pattern with a
particular spectrum).

In practical terms, we should be careful in applying the term
affordance too broadly.  Effective design is about defining the
components of the relationship and then bringing them together in the
most appropriate manner.


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[IxDA Discuss] Dungeons Dragons to Google

2008-03-09 Thread Rob Tannen

 Clever essay (and hysterical flow chart) in the Sunday New York Times.  Adam 
 Rogers uses the recent death of Dungeons and Dragons creator Gary Gygax to 
 follow the continuum from role-playing games to web page hits.  If you grew 
 up playing DD in its heyday (early 1980s) like I did, you'll really 
 appreciate it - if not, a good opportunity to learn some cultural history.
 
 http://www.nytimes.com/2008/03/09/opinion/09rogers.html
 
 
 
 Best Regards,
 
 Rob Tannen, PhD
 Director of Research
  
 direct 215-209-3042
 main 215-561-5100
 www.bresslergroup.com
 

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Re: [IxDA Discuss] Most usable doesn't always mean best solution

2008-03-03 Thread Rob Tannen
Todd - Depending on the specifics of the question choices, it's not
clear whether more questions is not in fact more efficient.  One of
the issues with challenge questions is that users may not have
appropriate or memorable choices to select from.   For example, your
high school didn't have a mascot or your dad doesn't have a middle
name.  

This is especially noticeable with an international user base who
have less in common culturally to draw from.  Therefore, more
question choices increases the likelihood that there there are
questions which users can readily come up with an answer for, rather
than a limited choice where users struggle to find appropriate
questions.  In other words, more questions is more efficient from a
mental task completion view, versus a speed of reading perspective.


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Re: [IxDA Discuss] Does eye-tracking carry any real meaning?

2007-11-21 Thread Rob Tannen
Ah yes, eye tracking - it's like the intelligent design debate of
our field.

A few points to add:

-The reaction of isn't that obvious to some of the points
reminds me of reactions to findings from usability testing years ago.
 Yes it may be apparently obvious, but that doesn't mean it's not
worth validating (see Freakanomics, for example).  

-Eye tracking can be useful for diagnosing problems, not so much for
identifying them.  For example, a viewer may miss a critical item on
the screen - eye tracking can reveal whether the element was visually
detected or overlooked and direct changes accordingly.  

-There are some specific applications where eye tracking is
particularly useful.  The radiology example was one.  Another is when
we used eye tracking to determine whether a novel interface feature
(spatially expanding visual cue in the periphery) was affecting
visual scanning patterns.

Incidentally, in some cases attention precedes eye movements, and
vice-versa:
http://www.ingentaconnect.com/content/psocpubs/prp/2004/0066/0003/art4


Happy Thanksgiving.


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*Come to IxDA Interaction08 | Savannah*
February 8-10, 2008 in Savannah, GA, USA
Register today: http://interaction08.ixda.org/


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Re: [IxDA Discuss] [EVENT] INTERSECTION: Where Industrial and Interaction Design Meet, Oct. 18

2007-10-05 Thread Rob Tannen
This sounds great - can you provide directions to the event from the
IDSA conference (Fairmont Hotel)?


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