Well, surprise surprise, the knob seems defective. I called tech support
(which wasnt free , toll free doesnt work outside the usa) and they
basically told me to upgrade to 7.0 , which I did and no joy. So the
solution I got was to send the unit either to JHB (cost me $140 either
way) or to
I don't think that you will get Sean or any other Slim employee telling
you how you might do that as it would then make Slim liable for any
thing that happens as a result.
I guess I should also point out the obvious that if you were to try any
adjustments yourself you would probably invalidate
-So back to my original question , can SEAN or anyone else with
experience of the build/construction of the unit tell me what I can try
myself , like how to perhaps remove the knob and reseat it on its shaft
or whatever system it uses , it seems something is binding or the knob
is contacting some
Thank you very much for those instructions.I know exactly what you mean
in your last paragraph. That was exactly the info I was looking for.
Its night time here , so will give it a whirl tommorrow when there is
far more light and report back.
--
Rodney_Gold
Rodney_Gold;274754 Wrote:
Very scrapey/squeaky sound when I turn it and very hard to turn , like
something is binding , it's brand new.
I'm sorry, I was not trying to patronize you. I was simply trying to
be very sure that we were talking about the same thing.
My Transporter does make a
SuperQ;275790 Wrote:
I'm sorry, I was not trying to patronize you. I was simply trying to be
very sure that we were talking about the same thing.
My Transporter does make a very faint squeeky/scraping noise that is
made by the knob magnetics. I'm fairly sure mine is ok because it is
Rodney_Gold wrote:
Whats patronising is someone telling me I don't have a problem when I
DO Do you think I'm that naive or such an idiot that I don't know
when a knob is working or not. I also contribute to many forums
(lasers, engraving , high end audio, v8 cars , signage)and also give of
I'm afraid I agree. I've just read the OP and my first thought was to
check all the things that I then found SuperQ had already suggested
(quite diplomaticly IMO) in order to determine whether the problem was
real or not.
I can understand the frustration at finding an expensive piece of
SuperQ is persisting in telling me what I am experiencing is normal ,
despite my original post and subsequent posts explaining that it is NOT
normal. The only one to have given me any direction or help is SEAN.
This was my original post
Very scrapey/squeaky sound when I turn it and very hard to
Rodney_Gold;274754 Wrote:
Very scrapey/squeaky sound when I turn it and very hard to turn , like
something is binding , it's brand new.
Now does that sound normal or the way it's supposed to work or how
does anyone extrapolate that what Im documenting might be me mistaking
the normal
Rodney_Gold;274754 Wrote:
SuperQ is persisting in telling me what I am experiencing is normal.
That's not how I read it. He was checking because some of your
descriptions could have described the normal action of the knob. On the
internet, you don't know if you are dealing with a complete
Any knob , detented or not , that takes the amount of effort to turn
that mine does is either an ergonomic disaster or broken , it requires
excessive force to turn , so much that my fingers are slipping on the
knob.
I can not believe this is at all normal , not one pice of equipment
with knobs I
On Sun, Mar 2, 2008 at 9:29 AM, Rodney_Gold
[EMAIL PROTECTED] wrote:
SuperQ , quit the patronization and please don't assume I'm an idiot
with your responses , this cannot be at all normal and I'm asking for a
solution , not to be told that its all in my mind.
Rodney,
I re-read the thread
Hmm, diagnostics of haptic devices over the web isn't easy. But
requiring that degree of force doesn't sound at all like the how my TP
works.
--
amcluesent
amcluesent's Profile:
Rodney_Gold;274477 Wrote:
Any knob , detented or not , that takes the amount of effort to turn
that mine does is either an ergonomic disaster or broken
Then I would call Logitech support, they are friendly and helpful. You
could have a damaged knob motor, or a manufacturing defect. They may
Rodney: Please get in touch with the tech support team, they can walk
you through diagnosing the issue with the knob.
There should be some resistance in the knob due to the force-feedback
function, but it shouldn't be that hard to turn.
--
dean
Whats patronising is someone telling me I don't have a problem when I
DO Do you think I'm that naive or such an idiot that I don't know
when a knob is working or not. I also contribute to many forums
(lasers, engraving , high end audio, v8 cars , signage)and also give of
my unpaid time where
Very scrapey/squeaky sound when I turn it and very hard to turn , like
something is binding , it's brand new.
Problem is local agent is 1600 km from me and sending it back is a
costly mission. Anything I can do myself to fix this? I don't normally
use the knob , but rather the remote , but
I
Are you running the current beta FW ?
http://forums.slimdevices.com/showthread.php?t=43793
--
PSSO
Ole
PSSO's Profile: http://forums.slimdevices.com/member.php?userid=11678
View this thread:
Did you buy the unit new or used? If the knob has been removed or
tampered with then it may not function properly. If the nut that holds
it in place is not at the correct torque then it could bind as you're
describing.
If the Transporter is powered off, does the knob turn freely?
--
seanadams
Bought it brand new. Knob turns freely when off, turnd freely when it's
booting, gets harder to turn when scrolling songs etc . when it gets to
no 1 or the last no of a menu option it gets almost impossible to turn.
--
Rodney_Gold
Try using the volume mode, you will see how the clickyness changes to
more smooth, but will bump when you hit full or no volume. (the
clickyness is call detents, or ratcheting)
--
SuperQ
SuperQ's Profile:
There seems a hang of a lot of resistance to turning even within the
permitted range , not at all smooth, doesnt seem normal to me??
At one point there is a definate slight squeak from the knob
--
Rodney_Gold
Rodney_Gold;274282 Wrote:
There seems a hang of a lot of resistance to turning even within the
permitted range , not at all smooth, doesnt seem normal to me??
At one point there is a definate slight squeak from the knob
That can happen when it reaches end of range, and you force it past the
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