Re: [slim] Welborne Labs up to their old tricks

Update - It took a week of arm twisting, and a complaint to the BBB, but I did manage to get my refund through PayPal. YMMV... -- vrette (2) SB Touch, (1) SB3, (2) SB Radio, Cambridge Audio 840AV2, 340T, DacMagic, BW 683, HSU VFT2-MK3, Logitech Harmony 880, SB Server - Asus E35M1-M PRO, Win 7

[slim] Welborne Labs up to their old tricks

I made the mistake of ordering a Touch power supply from Welborne Labs before I read the posts here and elsewhere about their questionable customer service. Ordered the power supply on 3/9. Web site states that items will ship within 72 hours. Emailed them on 3/14 and was told it would ship out

Re: [slim] Welborne Labs ?

A happy ending. The kit was delivered to my work whilst i was away and they'd forgot to inform me (work that is). Congrats to Ron at Welborne for delivering my order to the UK in 2 weeks. Built the unit today and it's now powering my Duet. Very pleased with the results too. So a definite

Re: [slim] Welborne Labs ?

You got lucky then, it's a lottery. He conned me for my money over a year ago, and probably some more people. All people would not admit when being fooled like this. Stay away !! I even got an email where he claims that the supply has shipped without any shipping references at all, like an

Re: [slim] Welborne Labs ?

Thanks Guys. A few reminder emails are due and then if nothing i'll leave the CC company to deal with it. Cheers James -- coupesport coupesport's Profile: http://forums.slimdevices.com/member.php?userid=16527 View

[slim] Welborne Labs ?

Anyone used them ? I've got a Duet Power supply kit on order and its coming up to a month now since i ordered it... Ta James -- coupesport coupesport's Profile: http://forums.slimdevices.com/member.php?userid=16527 View

Re: [slim] Welborne Labs ?

I have heard of a few people who have had supply problems and inadequate communications. Decent product, as far as I can see, but let down by logistics. They have been around for a while, though, so I doubt they are sunning themselves in Hawaii off the back of your $100 ;) I'd just resign

Re: [slim] Welborne Labs ?

Stay away from Welborne Labs. http://www.audioasylum.com/audio/general/messages/48/487202.html http://www.audioasylum.com/audio/general/messages/50/502524.html -- JJZolx Jim JJZolx's Profile:

Re: [slim] Welborne Labs ?

coupesport;298858 Wrote: Anyone used them ? I've got a Duet Power supply kit on order and its coming up to a month now since i ordered it... Ta James By the way, what is wrong with the supply that came with the Duet? The company designs an OK product, but that is where it all stops.