[Documentation-packages] [Bug 1591474] Re: In the Ubuntu desktop guide The URI ‘help:empathy/index’ does not point to a valid page.
This problem seems to have been fixed in the 16.10 help (see link below). Shouldn't the status of this bug report be "FIX COMMITTED" or "FIX RELEASED"? Or is the status being kept at "TRIAGED" to remind us that there may be other similar link errors (not yet fixed)? https://help.ubuntu.com/16.10/ubuntu-help/net-chat-empathy.html -- You received this bug notification because you are a member of Documentation Packages, which is subscribed to ubuntu-docs in Ubuntu. https://bugs.launchpad.net/bugs/1591474 Title: In the Ubuntu desktop guide The URI ‘help:empathy/index’ does not point to a valid page. Status in ubuntu-docs package in Ubuntu: Triaged Bug description: Description: Ubuntu 16.04 LTS Release: 16.04 ubuntu-docs: Installed: 16.04.3 Candidate: 16.04.3 Version table: *** 16.04.3 500 500 http://gb.archive.ubuntu.com/ubuntu xenial/main amd64 Packages 500 http://gb.archive.ubuntu.com/ubuntu xenial/main i386 Packages 100 /var/lib/dpkg/status This bug relates to the following section of the Ubuntu help. Ubuntu Desktop Guide » Networking, web, e-mail & chat » Chat & Social Networking » Instant messaging on Ubuntu In this section the third paragraph (excluding the information box) contains the text: "For help with using Empathy, read the Empathy manual." where the words "Empathy manual" are a link. The expected action is that following this link would take you to a manual of the Empathy program. Instead following the link results in this error message: Document Not Found The URI ‘help:empathy/index’ does not point to a valid page. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: ubuntu-docs 16.04.3 ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10 Uname: Linux 4.4.0-24-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CurrentDesktop: Unity Date: Sat Jun 11 09:46:31 2016 InstallationDate: Installed on 2016-06-06 (4 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-docs UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1591474/+subscriptions -- Mailing list: https://launchpad.net/~documentation-packages Post to : documentation-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~documentation-packages More help : https://help.launchpad.net/ListHelp
[Documentation-packages] [Bug 1591474] Re: In the Ubuntu desktop guide The URI ‘help:empathy/index’ does not point to a valid page.
On 2016-06-11 14:52, Daniel Brownridge wrote: > So this bug highlights the slightly bigger issue of that whole > section of the documentation being written from the perspective that > Empathy is installed by default. Only now I realize what you wrote in that sentence. That detail is about to be taken care of. In a few weeks an update will come, where it says that Empathy is not installed by default. -- You received this bug notification because you are a member of Documentation Packages, which is subscribed to ubuntu-docs in Ubuntu. https://bugs.launchpad.net/bugs/1591474 Title: In the Ubuntu desktop guide The URI ‘help:empathy/index’ does not point to a valid page. Status in ubuntu-docs package in Ubuntu: Triaged Bug description: Description: Ubuntu 16.04 LTS Release: 16.04 ubuntu-docs: Installed: 16.04.3 Candidate: 16.04.3 Version table: *** 16.04.3 500 500 http://gb.archive.ubuntu.com/ubuntu xenial/main amd64 Packages 500 http://gb.archive.ubuntu.com/ubuntu xenial/main i386 Packages 100 /var/lib/dpkg/status This bug relates to the following section of the Ubuntu help. Ubuntu Desktop Guide » Networking, web, e-mail & chat » Chat & Social Networking » Instant messaging on Ubuntu In this section the third paragraph (excluding the information box) contains the text: "For help with using Empathy, read the Empathy manual." where the words "Empathy manual" are a link. The expected action is that following this link would take you to a manual of the Empathy program. Instead following the link results in this error message: Document Not Found The URI ‘help:empathy/index’ does not point to a valid page. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: ubuntu-docs 16.04.3 ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10 Uname: Linux 4.4.0-24-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CurrentDesktop: Unity Date: Sat Jun 11 09:46:31 2016 InstallationDate: Installed on 2016-06-06 (4 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-docs UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1591474/+subscriptions -- Mailing list: https://launchpad.net/~documentation-packages Post to : documentation-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~documentation-packages More help : https://help.launchpad.net/ListHelp
[Documentation-packages] [Bug 1591474] Re: In the Ubuntu desktop guide The URI ‘help:empathy/index’ does not point to a valid page.
Right, Doug, the problem isn't the web version, where the links are always valid. But the approach in the yelp version creates an expectation gap, since the users don't know why they fail and how to make them work. An explanatory comment (which could be dropped in the web version) might help. -- You received this bug notification because you are a member of Documentation Packages, which is subscribed to ubuntu-docs in Ubuntu. https://bugs.launchpad.net/bugs/1591474 Title: In the Ubuntu desktop guide The URI ‘help:empathy/index’ does not point to a valid page. Status in ubuntu-docs package in Ubuntu: Triaged Bug description: Description: Ubuntu 16.04 LTS Release: 16.04 ubuntu-docs: Installed: 16.04.3 Candidate: 16.04.3 Version table: *** 16.04.3 500 500 http://gb.archive.ubuntu.com/ubuntu xenial/main amd64 Packages 500 http://gb.archive.ubuntu.com/ubuntu xenial/main i386 Packages 100 /var/lib/dpkg/status This bug relates to the following section of the Ubuntu help. Ubuntu Desktop Guide » Networking, web, e-mail & chat » Chat & Social Networking » Instant messaging on Ubuntu In this section the third paragraph (excluding the information box) contains the text: "For help with using Empathy, read the Empathy manual." where the words "Empathy manual" are a link. The expected action is that following this link would take you to a manual of the Empathy program. Instead following the link results in this error message: Document Not Found The URI ‘help:empathy/index’ does not point to a valid page. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: ubuntu-docs 16.04.3 ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10 Uname: Linux 4.4.0-24-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CurrentDesktop: Unity Date: Sat Jun 11 09:46:31 2016 InstallationDate: Installed on 2016-06-06 (4 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-docs UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1591474/+subscriptions -- Mailing list: https://launchpad.net/~documentation-packages Post to : documentation-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~documentation-packages More help : https://help.launchpad.net/ListHelp
[Documentation-packages] [Bug 1591474] Re: In the Ubuntu desktop guide The URI ‘help:empathy/index’ does not point to a valid page.
Actually it's not just about Empathy, but there are quite a few similar links to help documents of other applications which are not installed by default either. Not sure right now how it should best be dealt with. -- You received this bug notification because you are a member of Documentation Packages, which is subscribed to ubuntu-docs in Ubuntu. https://bugs.launchpad.net/bugs/1591474 Title: In the Ubuntu desktop guide The URI ‘help:empathy/index’ does not point to a valid page. Status in ubuntu-docs package in Ubuntu: Triaged Bug description: Description: Ubuntu 16.04 LTS Release: 16.04 ubuntu-docs: Installed: 16.04.3 Candidate: 16.04.3 Version table: *** 16.04.3 500 500 http://gb.archive.ubuntu.com/ubuntu xenial/main amd64 Packages 500 http://gb.archive.ubuntu.com/ubuntu xenial/main i386 Packages 100 /var/lib/dpkg/status This bug relates to the following section of the Ubuntu help. Ubuntu Desktop Guide » Networking, web, e-mail & chat » Chat & Social Networking » Instant messaging on Ubuntu In this section the third paragraph (excluding the information box) contains the text: "For help with using Empathy, read the Empathy manual." where the words "Empathy manual" are a link. The expected action is that following this link would take you to a manual of the Empathy program. Instead following the link results in this error message: Document Not Found The URI ‘help:empathy/index’ does not point to a valid page. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: ubuntu-docs 16.04.3 ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10 Uname: Linux 4.4.0-24-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CurrentDesktop: Unity Date: Sat Jun 11 09:46:31 2016 InstallationDate: Installed on 2016-06-06 (4 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-docs UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1591474/+subscriptions -- Mailing list: https://launchpad.net/~documentation-packages Post to : documentation-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~documentation-packages More help : https://help.launchpad.net/ListHelp
[Documentation-packages] [Bug 1591474] Re: In the Ubuntu desktop guide The URI ‘help:empathy/index’ does not point to a valid page.
Hi Gunnar, That makes sense. After filing the bug I then discovered that Empathy is no longer part of the default installation. So this bug highlights the slightly bigger issue of that whole section of the documentation being written from the perspective that Empathy is installed by default. -- You received this bug notification because you are a member of Documentation Packages, which is subscribed to ubuntu-docs in Ubuntu. https://bugs.launchpad.net/bugs/1591474 Title: In the Ubuntu desktop guide The URI ‘help:empathy/index’ does not point to a valid page. Status in ubuntu-docs package in Ubuntu: Triaged Bug description: Description: Ubuntu 16.04 LTS Release: 16.04 ubuntu-docs: Installed: 16.04.3 Candidate: 16.04.3 Version table: *** 16.04.3 500 500 http://gb.archive.ubuntu.com/ubuntu xenial/main amd64 Packages 500 http://gb.archive.ubuntu.com/ubuntu xenial/main i386 Packages 100 /var/lib/dpkg/status This bug relates to the following section of the Ubuntu help. Ubuntu Desktop Guide » Networking, web, e-mail & chat » Chat & Social Networking » Instant messaging on Ubuntu In this section the third paragraph (excluding the information box) contains the text: "For help with using Empathy, read the Empathy manual." where the words "Empathy manual" are a link. The expected action is that following this link would take you to a manual of the Empathy program. Instead following the link results in this error message: Document Not Found The URI ‘help:empathy/index’ does not point to a valid page. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: ubuntu-docs 16.04.3 ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10 Uname: Linux 4.4.0-24-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CurrentDesktop: Unity Date: Sat Jun 11 09:46:31 2016 InstallationDate: Installed on 2016-06-06 (4 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-docs UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1591474/+subscriptions -- Mailing list: https://launchpad.net/~documentation-packages Post to : documentation-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~documentation-packages More help : https://help.launchpad.net/ListHelp
[Documentation-packages] [Bug 1591474] Re: In the Ubuntu desktop guide The URI ‘help:empathy/index’ does not point to a valid page.
Thanks for your report, Daniel. The link works if empathy is installed, otherwise not. Previously the program was installed in Ubuntu by default, but that's not the case any longer. We'd better reconsider that link somehow. ** Changed in: ubuntu-docs (Ubuntu) Importance: Undecided => Medium ** Changed in: ubuntu-docs (Ubuntu) Status: New => Triaged -- You received this bug notification because you are a member of Documentation Packages, which is subscribed to ubuntu-docs in Ubuntu. https://bugs.launchpad.net/bugs/1591474 Title: In the Ubuntu desktop guide The URI ‘help:empathy/index’ does not point to a valid page. Status in ubuntu-docs package in Ubuntu: Triaged Bug description: Description: Ubuntu 16.04 LTS Release: 16.04 ubuntu-docs: Installed: 16.04.3 Candidate: 16.04.3 Version table: *** 16.04.3 500 500 http://gb.archive.ubuntu.com/ubuntu xenial/main amd64 Packages 500 http://gb.archive.ubuntu.com/ubuntu xenial/main i386 Packages 100 /var/lib/dpkg/status This bug relates to the following section of the Ubuntu help. Ubuntu Desktop Guide » Networking, web, e-mail & chat » Chat & Social Networking » Instant messaging on Ubuntu In this section the third paragraph (excluding the information box) contains the text: "For help with using Empathy, read the Empathy manual." where the words "Empathy manual" are a link. The expected action is that following this link would take you to a manual of the Empathy program. Instead following the link results in this error message: Document Not Found The URI ‘help:empathy/index’ does not point to a valid page. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: ubuntu-docs 16.04.3 ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10 Uname: Linux 4.4.0-24-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CurrentDesktop: Unity Date: Sat Jun 11 09:46:31 2016 InstallationDate: Installed on 2016-06-06 (4 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-docs UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1591474/+subscriptions -- Mailing list: https://launchpad.net/~documentation-packages Post to : documentation-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~documentation-packages More help : https://help.launchpad.net/ListHelp
