Re: iPhone/iPad IMAP connection bursts causes user+IP exceeded

2017-12-02 Thread Joseph Tam
"David.M.Clark" wrote: I have modified mail_max_userip_connections to 400 which made no difference. The end user customer actually had Apple remote into their device and they were impressed that the end user knew their IMAP settings. They tested it and during this

Re: iPhone/iPad IMAP connection bursts causes user+IP exceeded

2017-11-30 Thread David.M.Clark
Update: I have modified mail_max_userip_connections to 400 which made no difference. The end user customer actually had Apple remote into their device and they were impressed that the end user knew their IMAP settings. They tested it and during this connection time, it worked as expected with

Re: iPhone/iPad IMAP connection bursts causes user+IP exceeded

2017-11-29 Thread Joseph Tam
On 30/11/17 03:03, Robert Giles wrote: David, I'd say that if you set the mail_max_userip_connections value to a large-ish number (300-400), your users likely won't notice an issue on their iOS 10.x and iOS 11.x devices.? It's more of an annoyance in the logs, and occasionally the iOS Mail

Re: iPhone/iPad IMAP connection bursts causes user+IP exceeded

2017-11-29 Thread David.M.Clark
Thanks for the reply and suggestion Robert. I have now set mail_max_userip_connections to 400 in 20-imap.conf to see if it makes any difference. Late yesterday the customer tested from his office, an older IOS 9 tablet and he had IMAP working in a matter of minutes, so is certainly an newer

Re: iPhone/iPad IMAP connection bursts causes user+IP exceeded

2017-11-29 Thread David.M.Clark
Re-e-mailing, sorry, just realised I replied to Robert, not the entire group :-( Robert just got this one today. A customer has phoned who has replaced or updated their Apple 'stuff' (including iPhone 8 just purchased) and the identical settings that work on the older Apple based devices, as

Re: iPhone/iPad IMAP connection bursts causes user+IP exceeded

2017-11-03 Thread Robert Giles
Apologies for bumping Joseph Tam's rather old thread, but I'm wondering if anyone has come up with a workaround/fix for this problem that iOS Mail.app clients (10.3.3, 11.0.3, 11.1?) continue to exhibit? Robert On 10/28/2016 at 03:49 PM, Joseph Tam wrote: I frequently see this from my