Re: [Dx4win] DX4WIN failed to start - Bug report is available - Need advice

[Mats Naslund via DX4WIN]

Hi
I had the same "fail to start" symptoms and discovered why (it may not be the 
same reason as others 
encountered though). 

I am logging on two separate PC:s (two QTHs) and therefore sometimes copy the 
most recent log 
manually from PC1 to PC2. 

Last night, on PC1, I had manually made a country exception for one logged 
station. I then moved the 
updated log over to PC2. On PC2, DX4WIN failed to start with the externally 
updated log. If I however 
manually make the same country exception on PC2, it starts OK.
73
/Mats, SM3LGO
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Re: [Dx4win] DX4WIN failed to start - Bug report is available - Need advice

[Jerry N9AW]

Very good Kostas and thank you for the help.   I always start DX4WIN well
after the PC starts up so I haven't experienced any issues with Dropbox.

On an application that does start at PC startup, it routinely doesn't show
the data out in Dropbox until the Dropbox connection is made but then all
the data appears and the app goes along its way.  Its a PIM (Personal
Information Manager) type of software.

Anyway, I am glad all is working again.   Thanks again.

73
Jerry N9AW


On Tue, May 15, 2018 at 2:13 AM, Kostas SV1DPI  wrote:

> Happy you find a solution. It's better not to use the dropbox to save the
> file. It seems that dx4win has problems with this, especially when dx4win
> starts close the computer's start. I use also dropbox but as secondary
> backup directory. This way I backup my log but I have also less problems
> with dx4win.
>
> ...73 de Kostas SV1DPI
>   (One of SZ1A-EP6T)
>
> Στις 15/5/2018 6:10 πμ, ο Jerry N9AW έγραψε:
>
> Just an update on this problem,  I re-installed DX4WIN 9.03 and everything
> is back working just fine.  I did the Check for Updates and downloaded the
> latest updates too.  The only thing I seemed to have "lost" is that I have
> a customized version of the Logbook report that is now missing.  No big
> deal I will just recreate that report.
>
> Thanks to everyone that offered their help.  I am glad it was just as
> simple as a reinstall.
>
> 73
> Jerry N9AW
>
>
> On Mon, May 14, 2018 at 6:06 AM, kostas sv1dpi  wrote:
>
>> You should send the bug report to Paul. This has already happened if you
>> pressed "send report " button.
>>
>> Did you try if dx4win works now? If yes there is no need to re-install.
>>
>> I have found 2 answers (until now) in the question "why happened?"
>>
>> 1. You save your file or backup in dropbox or in the cloud. Sometimes the
>> access in the cloud is too slow and dx4win gives a bug report.
>>
>> 2. Sometimes one more click or whatever (I don't know) dx4win tries to
>> open 2 instances. Dx4win stops this but it gives a bug report.
>>
>> 73 Kostas SV1DPI
>>
>> Στις 14/5/2018 08:11, ο Jerry N9AW έγραψε:
>>
>>> I tried to start DX4WIN this evening and it failed to start.  A box
>>> popped
>>> up saying  "An error occurred in the application" giving me three options
>>> which are continue application, restart application and close
>>> application.
>>>It also indicates that a bug report is available.   That bug report
>>> is a
>>> text file in the DX4WIN file folder.
>>>
>>> I opened the bug report file and one line in it says that the Exception
>>> Class is  EInOutError  and that the Exception Message is as follows:
>>> Access violation at address 006BC143 in module 'dx4win.exe'. Read of
>>> address 
>>>
>>> I can send the bug report file to Paul or .   PLEASE LET ME KNOW.
>>>
>>> I need some advice.  Is there a cure or should I reinstall dX4WIN  v9.03.
>>> I have my license key file saved and all of my logs are saved in the
>>> cloud
>>> so no problem there.
>>>
>>> 73
>>> Jerry N9AW
>>> __
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>>> Home: http://mailman.qth.net/mailman/listinfo/dx4win
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>>>
>>
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>
>
>
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Re: [Dx4win] DX4WIN failed to start - Bug report is available - Need advice

[Kostas SV1DPI]

Happy you find a solution. It's better not to use the dropbox to save 
the file. It seems that dx4win has problems with this, especially when 
dx4win starts close the computer's start. I use also dropbox but as 
secondary backup directory. This way I backup my log but I have also 
less problems with dx4win.


...73 de Kostas SV1DPI
  (One of SZ1A-EP6T)

Στις 15/5/2018 6:10 πμ, ο Jerry N9AW έγραψε:
Just an update on this problem,  I re-installed DX4WIN 9.03 and 
everything is back working just fine.  I did the Check for Updates and 
downloaded the latest updates too.  The only thing I seemed to have 
"lost" is that I have a customized version of the Logbook report that 
is now missing.  No big deal I will just recreate that report.


Thanks to everyone that offered their help.  I am glad it was just as 
simple as a reinstall.


73
Jerry N9AW


On Mon, May 14, 2018 at 6:06 AM, kostas sv1dpi > wrote:


You should send the bug report to Paul. This has already happened
if you pressed "send report " button.

Did you try if dx4win works now? If yes there is no need to
re-install.

I have found 2 answers (until now) in the question "why happened?"

1. You save your file or backup in dropbox or in the cloud.
Sometimes the access in the cloud is too slow and dx4win gives a
bug report.

2. Sometimes one more click or whatever (I don't know) dx4win
tries to open 2 instances. Dx4win stops this but it gives a bug
report.

73 Kostas SV1DPI

Στις 14/5/2018 08:11, ο Jerry N9AW έγραψε:

I tried to start DX4WIN this evening and it failed to start. 
A box popped
up saying  "An error occurred in the application" giving me
three options
which are continue application, restart application and close
application.
   It also indicates that a bug report is available.  That bug
report is a
text file in the DX4WIN file folder.

I opened the bug report file and one line in it says that the
Exception
Class is  EInOutError  and that the Exception Message is as
follows:
Access violation at address 006BC143 in module 'dx4win.exe'.
Read of
address 

I can send the bug report file to Paul or .   PLEASE LET
ME KNOW.

I need some advice.  Is there a cure or should I reinstall
dX4WIN  v9.03.
I have my license key file saved and all of my logs are saved
in the cloud
so no problem there.

73
Jerry N9AW
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Re: [Dx4win] DX4WIN failed to start - Bug report is available - Need advice

[Jerry N9AW]

Just an update on this problem,  I re-installed DX4WIN 9.03 and everything
is back working just fine.  I did the Check for Updates and downloaded the
latest updates too.  The only thing I seemed to have "lost" is that I have
a customized version of the Logbook report that is now missing.  No big
deal I will just recreate that report.

Thanks to everyone that offered their help.  I am glad it was just as
simple as a reinstall.

73
Jerry N9AW


On Mon, May 14, 2018 at 6:06 AM, kostas sv1dpi  wrote:

> You should send the bug report to Paul. This has already happened if you
> pressed "send report " button.
>
> Did you try if dx4win works now? If yes there is no need to re-install.
>
> I have found 2 answers (until now) in the question "why happened?"
>
> 1. You save your file or backup in dropbox or in the cloud. Sometimes the
> access in the cloud is too slow and dx4win gives a bug report.
>
> 2. Sometimes one more click or whatever (I don't know) dx4win tries to
> open 2 instances. Dx4win stops this but it gives a bug report.
>
> 73 Kostas SV1DPI
>
> Στις 14/5/2018 08:11, ο Jerry N9AW έγραψε:
>
>> I tried to start DX4WIN this evening and it failed to start.  A box popped
>> up saying  "An error occurred in the application" giving me three options
>> which are continue application, restart application and close application.
>>It also indicates that a bug report is available.   That bug report is
>> a
>> text file in the DX4WIN file folder.
>>
>> I opened the bug report file and one line in it says that the Exception
>> Class is  EInOutError  and that the Exception Message is as follows:
>> Access violation at address 006BC143 in module 'dx4win.exe'. Read of
>> address 
>>
>> I can send the bug report file to Paul or .   PLEASE LET ME KNOW.
>>
>> I need some advice.  Is there a cure or should I reinstall dX4WIN  v9.03.
>> I have my license key file saved and all of my logs are saved in the cloud
>> so no problem there.
>>
>> 73
>> Jerry N9AW
>> __
>> DX4WIN mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/dx4win
>> Help: http://mailman.qth.net/mmfaq.htm
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>> Message delivered to sv1...@otenet.gr
>>
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>> Please help support this email list: http://www.qsl.net/donate.html
>>
>
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Re: [Dx4win] DX4WIN failed to start - Bug report is available - Need advice

[Jerry N9AW]

Yes, tried that first

Thanks
Jerry N9AW


On Mon, May 14, 2018 at 3:46 PM, Mike Rhodes  wrote:

> Have you turned off your computer completely (flip the switch on the power
> supply or pull the power cord)?
>
> Mike / W8DN
>
> On 5/14/2018 3:38 PM, Jerry N9AW wrote:
>
>> Thank for the help Kostas.  Here's an update on what is happening.
>>
>> 1.  When I start DX4WIN, it starts but only with the Packet window and the
>> DX Spots window.The box pops up saying "An error occurred in the
>> application" with the 3 options of continuing, restart or close.   As I
>> press the continue button multiple times the QSO Window opens but it has
>> an
>> old QSO in it.   Another Error box pops up and says "A fatal error
>> occurred
>> reading the logfile".   The logfile is in Dropbox.  I can see it there
>> with
>> File Manager and open other files in Dropbox.   When I next press the
>> Continue Application button DX4WIN logs on to my cluster node and displays
>> spots.  At that point I can also click the OK button in the Error Box that
>> is telling me A Fatal error occurred reading the logfile.   When I click
>> that OK button I can access the QSO window which now has a recent QSO in
>> it.   I can also access the FILE menu to try to open a log.
>>
>> I have several logfiles from different operations out on Dropbox.  When I
>> try to open any of them I go back to the error window that says An error
>> occurred in the application with the three options to continue, restart or
>> close.
>>
>> About your questions...
>> 1.  I did press the Send Report button so hopefully Paul will get the
>> file.
>> 2.  Dropbox is working OK for all other applications that I checked today.
>> Examples, MS Word, MS Excel, WSJT-X.
>> 3.  I only started one instance of DX4WIN.
>>
>> I am guessing I should reinstall DX4WIN at this point.  What do you think?
>>
>> Thanks again for your help Kostas.  It is much appreciated.
>>
>> 73
>> Jerry N9AW
>>
>>
>> On Mon, May 14, 2018 at 6:06 AM, kostas sv1dpi  wrote:
>>
>> You should send the bug report to Paul. This has already happened if you
>>> pressed "send report " button.
>>>
>>> Did you try if dx4win works now? If yes there is no need to re-install.
>>>
>>> I have found 2 answers (until now) in the question "why happened?"
>>>
>>> 1. You save your file or backup in dropbox or in the cloud. Sometimes the
>>> access in the cloud is too slow and dx4win gives a bug report.
>>>
>>> 2. Sometimes one more click or whatever (I don't know) dx4win tries to
>>> open 2 instances. Dx4win stops this but it gives a bug report.
>>>
>>> 73 Kostas SV1DPI
>>>
>>> Στις 14/5/2018 08:11, ο Jerry N9AW έγραψε:
>>>
>>> I tried to start DX4WIN this evening and it failed to start.  A box
 popped
 up saying  "An error occurred in the application" giving me three
 options
 which are continue application, restart application and close
 application.
 It also indicates that a bug report is available.   That bug report
 is
 a
 text file in the DX4WIN file folder.

 I opened the bug report file and one line in it says that the Exception
 Class is  EInOutError  and that the Exception Message is as follows:
 Access violation at address 006BC143 in module 'dx4win.exe'. Read of
 address 

 I can send the bug report file to Paul or .   PLEASE LET ME KNOW.

 I need some advice.  Is there a cure or should I reinstall dX4WIN
 v9.03.
 I have my license key file saved and all of my logs are saved in the
 cloud
 so no problem there.

 73
 Jerry N9AW
 __
 DX4WIN mailing list
 Home: http://mailman.qth.net/mailman/listinfo/dx4win
 Help: http://mailman.qth.net/mmfaq.htm
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 Message delivered to sv1...@otenet.gr

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 __
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> Help: 

Re: [Dx4win] DX4WIN failed to start - Bug report is available - Need advice

[Mike Rhodes]

Have you turned off your computer completely (flip the switch on the 
power supply or pull the power cord)?


Mike / W8DN

On 5/14/2018 3:38 PM, Jerry N9AW wrote:

Thank for the help Kostas.  Here's an update on what is happening.

1.  When I start DX4WIN, it starts but only with the Packet window and the
DX Spots window.The box pops up saying "An error occurred in the
application" with the 3 options of continuing, restart or close.   As I
press the continue button multiple times the QSO Window opens but it has an
old QSO in it.   Another Error box pops up and says "A fatal error occurred
reading the logfile".   The logfile is in Dropbox.  I can see it there with
File Manager and open other files in Dropbox.   When I next press the
Continue Application button DX4WIN logs on to my cluster node and displays
spots.  At that point I can also click the OK button in the Error Box that
is telling me A Fatal error occurred reading the logfile.   When I click
that OK button I can access the QSO window which now has a recent QSO in
it.   I can also access the FILE menu to try to open a log.

I have several logfiles from different operations out on Dropbox.  When I
try to open any of them I go back to the error window that says An error
occurred in the application with the three options to continue, restart or
close.

About your questions...
1.  I did press the Send Report button so hopefully Paul will get the file.
2.  Dropbox is working OK for all other applications that I checked today.
Examples, MS Word, MS Excel, WSJT-X.
3.  I only started one instance of DX4WIN.

I am guessing I should reinstall DX4WIN at this point.  What do you think?

Thanks again for your help Kostas.  It is much appreciated.

73
Jerry N9AW


On Mon, May 14, 2018 at 6:06 AM, kostas sv1dpi  wrote:


You should send the bug report to Paul. This has already happened if you
pressed "send report " button.

Did you try if dx4win works now? If yes there is no need to re-install.

I have found 2 answers (until now) in the question "why happened?"

1. You save your file or backup in dropbox or in the cloud. Sometimes the
access in the cloud is too slow and dx4win gives a bug report.

2. Sometimes one more click or whatever (I don't know) dx4win tries to
open 2 instances. Dx4win stops this but it gives a bug report.

73 Kostas SV1DPI

Στις 14/5/2018 08:11, ο Jerry N9AW έγραψε:


I tried to start DX4WIN this evening and it failed to start.  A box popped
up saying  "An error occurred in the application" giving me three options
which are continue application, restart application and close application.
It also indicates that a bug report is available.   That bug report is
a
text file in the DX4WIN file folder.

I opened the bug report file and one line in it says that the Exception
Class is  EInOutError  and that the Exception Message is as follows:
Access violation at address 006BC143 in module 'dx4win.exe'. Read of
address 

I can send the bug report file to Paul or .   PLEASE LET ME KNOW.

I need some advice.  Is there a cure or should I reinstall dX4WIN  v9.03.
I have my license key file saved and all of my logs are saved in the cloud
so no problem there.

73
Jerry N9AW
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Re: [Dx4win] DX4WIN failed to start - Bug report is available - Need advice

[Jerry N9AW]

Thank for the help Kostas.  Here's an update on what is happening.

1.  When I start DX4WIN, it starts but only with the Packet window and the
DX Spots window.The box pops up saying "An error occurred in the
application" with the 3 options of continuing, restart or close.   As I
press the continue button multiple times the QSO Window opens but it has an
old QSO in it.   Another Error box pops up and says "A fatal error occurred
reading the logfile".   The logfile is in Dropbox.  I can see it there with
File Manager and open other files in Dropbox.   When I next press the
Continue Application button DX4WIN logs on to my cluster node and displays
spots.  At that point I can also click the OK button in the Error Box that
is telling me A Fatal error occurred reading the logfile.   When I click
that OK button I can access the QSO window which now has a recent QSO in
it.   I can also access the FILE menu to try to open a log.

I have several logfiles from different operations out on Dropbox.  When I
try to open any of them I go back to the error window that says An error
occurred in the application with the three options to continue, restart or
close.

About your questions...
1.  I did press the Send Report button so hopefully Paul will get the file.
2.  Dropbox is working OK for all other applications that I checked today.
Examples, MS Word, MS Excel, WSJT-X.
3.  I only started one instance of DX4WIN.

I am guessing I should reinstall DX4WIN at this point.  What do you think?

Thanks again for your help Kostas.  It is much appreciated.

73
Jerry N9AW


On Mon, May 14, 2018 at 6:06 AM, kostas sv1dpi  wrote:

> You should send the bug report to Paul. This has already happened if you
> pressed "send report " button.
>
> Did you try if dx4win works now? If yes there is no need to re-install.
>
> I have found 2 answers (until now) in the question "why happened?"
>
> 1. You save your file or backup in dropbox or in the cloud. Sometimes the
> access in the cloud is too slow and dx4win gives a bug report.
>
> 2. Sometimes one more click or whatever (I don't know) dx4win tries to
> open 2 instances. Dx4win stops this but it gives a bug report.
>
> 73 Kostas SV1DPI
>
> Στις 14/5/2018 08:11, ο Jerry N9AW έγραψε:
>
>> I tried to start DX4WIN this evening and it failed to start.  A box popped
>> up saying  "An error occurred in the application" giving me three options
>> which are continue application, restart application and close application.
>>It also indicates that a bug report is available.   That bug report is
>> a
>> text file in the DX4WIN file folder.
>>
>> I opened the bug report file and one line in it says that the Exception
>> Class is  EInOutError  and that the Exception Message is as follows:
>> Access violation at address 006BC143 in module 'dx4win.exe'. Read of
>> address 
>>
>> I can send the bug report file to Paul or .   PLEASE LET ME KNOW.
>>
>> I need some advice.  Is there a cure or should I reinstall dX4WIN  v9.03.
>> I have my license key file saved and all of my logs are saved in the cloud
>> so no problem there.
>>
>> 73
>> Jerry N9AW
>> __
>> DX4WIN mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/dx4win
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:DX4WIN@mailman.qth.net
>> Message delivered to sv1...@otenet.gr
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>>
>
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Re: [Dx4win] DX4WIN failed to start - Bug report is available - Need advice

[Tim moore]

Mine does that weekly...any time my internet connection didn't start /work
(which out in the country where I live, happens quite often!). I just chose
the "continue application" option. the application works fine (minus
features that need internet connectivity). Then I work on getting the
internet working... and when I get that working again, all is fine.

Tim Moore

On Mon, May 14, 2018, 7:08 AM kostas sv1dpi  wrote:

> You should send the bug report to Paul. This has already happened if you
> pressed "send report " button.
>
> Did you try if dx4win works now? If yes there is no need to re-install.
>
> I have found 2 answers (until now) in the question "why happened?"
>
> 1. You save your file or backup in dropbox or in the cloud. Sometimes
> the access in the cloud is too slow and dx4win gives a bug report.
>
> 2. Sometimes one more click or whatever (I don't know) dx4win tries to
> open 2 instances. Dx4win stops this but it gives a bug report.
>
> 73 Kostas SV1DPI
>
> Στις 14/5/2018 08:11, ο Jerry N9AW έγραψε:
> > I tried to start DX4WIN this evening and it failed to start.  A box
> popped
> > up saying  "An error occurred in the application" giving me three options
> > which are continue application, restart application and close
> application.
> >It also indicates that a bug report is available.   That bug report
> is a
> > text file in the DX4WIN file folder.
> >
> > I opened the bug report file and one line in it says that the Exception
> > Class is  EInOutError  and that the Exception Message is as follows:
> > Access violation at address 006BC143 in module 'dx4win.exe'. Read of
> > address 
> >
> > I can send the bug report file to Paul or .   PLEASE LET ME KNOW.
> >
> > I need some advice.  Is there a cure or should I reinstall dX4WIN  v9.03.
> > I have my license key file saved and all of my logs are saved in the
> cloud
> > so no problem there.
> >
> > 73
> > Jerry N9AW
> > __
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> > Help: http://mailman.qth.net/mmfaq.htm
> > Post: mailto:DX4WIN@mailman.qth.net
> > Message delivered to sv1...@otenet.gr
> >
> > This list hosted by: http://www.qsl.net
> > Please help support this email list: http://www.qsl.net/donate.html
>
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Re: [Dx4win] DX4WIN failed to start - Bug report is available - Need advice

[kostas sv1dpi]

You should send the bug report to Paul. This has already happened if you 
pressed "send report " button.


Did you try if dx4win works now? If yes there is no need to re-install.

I have found 2 answers (until now) in the question "why happened?"

1. You save your file or backup in dropbox or in the cloud. Sometimes 
the access in the cloud is too slow and dx4win gives a bug report.


2. Sometimes one more click or whatever (I don't know) dx4win tries to 
open 2 instances. Dx4win stops this but it gives a bug report.


73 Kostas SV1DPI

Στις 14/5/2018 08:11, ο Jerry N9AW έγραψε:

I tried to start DX4WIN this evening and it failed to start.  A box popped
up saying  "An error occurred in the application" giving me three options
which are continue application, restart application and close application.
   It also indicates that a bug report is available.   That bug report is a
text file in the DX4WIN file folder.

I opened the bug report file and one line in it says that the Exception
Class is  EInOutError  and that the Exception Message is as follows:
Access violation at address 006BC143 in module 'dx4win.exe'. Read of
address 

I can send the bug report file to Paul or .   PLEASE LET ME KNOW.

I need some advice.  Is there a cure or should I reinstall dX4WIN  v9.03.
I have my license key file saved and all of my logs are saved in the cloud
so no problem there.

73
Jerry N9AW
__
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Home: http://mailman.qth.net/mailman/listinfo/dx4win
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:DX4WIN@mailman.qth.net
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[Dx4win] DX4WIN failed to start - Bug report is available - Need advice

[Jerry N9AW]

I tried to start DX4WIN this evening and it failed to start.  A box popped
up saying  "An error occurred in the application" giving me three options
which are continue application, restart application and close application.
  It also indicates that a bug report is available.   That bug report is a
text file in the DX4WIN file folder.

I opened the bug report file and one line in it says that the Exception
Class is  EInOutError  and that the Exception Message is as follows:
Access violation at address 006BC143 in module 'dx4win.exe'. Read of
address 

I can send the bug report file to Paul or .   PLEASE LET ME KNOW.

I need some advice.  Is there a cure or should I reinstall dX4WIN  v9.03.
I have my license key file saved and all of my logs are saved in the cloud
so no problem there.

73
Jerry N9AW
__
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Home: http://mailman.qth.net/mailman/listinfo/dx4win
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:DX4WIN@mailman.qth.net
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