You should contact SuperMicro for initial support. They have the answers for your hardware and will contact us if they need help.
Todd Fujinaka Software Application Engineer Networking Division (ND) Intel Corporation todd.fujin...@intel.com (503) 712-4565 -----Original Message----- From: Sylvain Munaut [mailto:s.mun...@whatever-company.com] Sent: Monday, August 29, 2016 12:56 PM To: e1000-devel@lists.sourceforge.net Subject: [E1000-devel] Fwd: ixgbe: Can't get link / carrier on embedded NIC of a D-1518 CPU Hi, I'm having trouble getting a link up on a ixgbe card. The hardware is a SuperMicro SYS-5018D-FN8T ( https://www.supermicro.nl/products/system/1U/5018/SYS-5018D-FN8T.cfm ) It includes a Intel® Xeon® processor D-1518 with embedded 10G Intel NICs and cs4227 phys to SFP+ ports. The optics in it is an official Intel optics FTLX8571D3BCVIT1 but I tried with some direct attach cables and some active optical tables and other optics as well with the same results. I also tried several peers, including itself (i.e. that board has two ports so I tried connecting one to the other ...) I tried both latest stable 4.4.x and 4.8.0-rc4 kernels There is no errors, just the device stays at NO-CARRIER. Even loading the module with debug=16 doesn't show anything more. Any idea what I can try ? Seems, I'm not the only one ( https://sourceforge.net/p/e1000/mailman/message/35267502/ ). This seems pretty similar to me, however there doesn't seem to be a solution :( Cheers, Sylvain PS: Originally posted on netdev, but I was pointed privately to this list which is more appropriate. -------- Debug output : 8: eth6: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc mq state DOWN mode DEFAULT group default qlen 1000 link/ether 00:25:90:5d:f8:b2 brd ff:ff:ff:ff:ff:ff bash# ethtool eth6 Settings for eth6: Supported ports: [ FIBRE ] Supported link modes: 1000baseT/Full 10000baseT/Full Supported pause frame use: No Supports auto-negotiation: No Advertised link modes: 10000baseT/Full Advertised pause frame use: No Advertised auto-negotiation: No Speed: Unknown! Duplex: Unknown! (255) Port: FIBRE PHYAD: 0 Transceiver: external Auto-negotiation: off Supports Wake-on: d Wake-on: d Current message level: 0x00007fff (32767) drv probe link timer ifdown ifup rx_err tx_err tx_queued intr tx_done rx_status pktdata hw wol Link detected: no bash# ethtool -m eth6 Identifier : 0x03 (SFP) Extended identifier : 0x04 (GBIC/SFP defined by 2-wire interface ID) Connector : 0x07 (LC) Transceiver codes : 0x10 0x00 0x00 0x01 0x00 0x00 0x00 0x00 Transceiver type : 10G Ethernet: 10G Base-SR Transceiver type : Ethernet: 1000BASE-SX Encoding : 0x06 (64B/66B) BR, Nominal : 10300MBd Rate identifier : 0x02 (8/4/2G Rx Rate_Select only) Length (SMF,km) : 0km Length (SMF) : 0m Length (50um) : 80m Length (62.5um) : 30m Length (Copper) : 0m Length (OM3) : 300m Laser wavelength : 850nm Vendor name : Intel Corp Vendor OUI : 00:1b:21 Vendor PN : FTLX8571D3BCVIT1 Vendor rev : A Optical diagnostics support : Yes Laser bias current : 21.410 mA Laser output power : 0.6035 mW / -2.19 dBm Receiver signal average optical power : 0.7226 mW / -1.41 dBm Module temperature : 41.82 degrees C / 107.27 degrees F Module voltage : 3.3114 V Alarm/warning flags implemented : Yes Laser bias current high alarm : Off Laser bias current low alarm : Off Laser bias current high warning : Off Laser bias current low warning : Off Laser output power high alarm : Off Laser output power low alarm : Off Laser output power high warning : Off Laser output power low warning : Off Module temperature high alarm : Off Module temperature low alarm : Off Module temperature high warning : Off Module temperature low warning : Off Module voltage high alarm : Off Module voltage low alarm : Off Module voltage high warning : Off Module voltage low warning : Off Laser rx power high alarm : Off Laser rx power low alarm : Off Laser rx power high warning : Off Laser rx power low warning : Off Laser bias current high alarm threshold : 13.200 mA Laser bias current low alarm threshold : 2.000 mA Laser bias current high warning threshold : 12.600 mA Laser bias current low warning threshold : 3.000 mA Laser output power high alarm threshold : 1.0000 mW / 0.00 dBm Laser output power low alarm threshold : 0.1585 mW / -8.00 dBm Laser output power high warning threshold : 0.7943 mW / -1.00 dBm Laser output power low warning threshold : 0.1995 mW / -7.00 dBm Module temperature high alarm threshold : 78.00 degrees C / 172.40 degrees F Module temperature low alarm threshold : -13.00 degrees C / 8.60 degrees F Module temperature high warning threshold : 73.00 degrees C / 163.40 degrees F Module temperature low warning threshold : -8.00 degrees C / 17.60 degrees F Module voltage high alarm threshold : 3.7000 V Module voltage low alarm threshold : 2.9000 V Module voltage high warning threshold : 3.6000 V Module voltage low warning threshold : 3.0000 V Laser rx power high alarm threshold : 1.0000 mW / 0.00 dBm Laser rx power low alarm threshold : 0.0100 mW / -20.00 dBm Laser rx power high warning threshold : 0.7943 mW / -1.00 dBm Laser rx power low warning threshold : 0.0158 mW / -18.01 dBm bash# dmesg | grep ixgbe [ 2.837788] ixgbe: Intel(R) 10 Gigabit PCI Express Network Driver - version 4.4.0-k [ 2.837885] ixgbe: Copyright (c) 1999-2016 Intel Corporation. [ 3.516335] ixgbe 0000:04:00.0: Multiqueue Enabled: Rx Queue count = 8, Tx Queue count = 8 [ 3.648453] ixgbe 0000:04:00.0: MAC: 5, PHY: 18, SFP+: 5, PBA No: 020A00-000 [ 3.648532] ixgbe 0000:04:00.0: 00:25:90:5d:f8:b2 [ 3.836240] ixgbe 0000:04:00.0: Intel(R) 10 Gigabit Network Connection [ 5.606778] ixgbe 0000:04:00.1: Multiqueue Enabled: Rx Queue count = 8, Tx Queue count = 8 [ 5.738691] ixgbe 0000:04:00.1: MAC: 5, PHY: 0, PBA No: 020A00-000 [ 5.738779] ixgbe 0000:04:00.1: 00:25:90:5d:f8:b3 [ 6.052155] ixgbe 0000:04:00.1: Intel(R) 10 Gigabit Network Connection [ 91.585568] ixgbe 0000:04:00.0: registered PHC device on eth6 [ 91.700449] ixgbe 0000:04:00.0 eth6: detected SFP+: 5 ------------------------------------------------------------------------------ _______________________________________________ E1000-devel mailing list E1000-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/e1000-devel To learn more about Intel® Ethernet, visit http://communities.intel.com/community/wired ------------------------------------------------------------------------------ _______________________________________________ E1000-devel mailing list E1000-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/e1000-devel To learn more about Intel® Ethernet, visit http://communities.intel.com/community/wired
