Yes, unfortunately I got no response.
On Tue, Apr 21, 2015 at 3:44 PM, Ian Kahn km4ik@gmail.com wrote:
Joe, have you asked Elecraft what their policy is?
73 de,
Ian, KM4IK
On Apr 21, 2015 4:42 PM, Joe Marler joe...@gmail.com wrote:
For factory assembled new products which are
For factory assembled new products which are immediately found defective or
inoperative upon receipt, and where this is confirmed by Elecraft support,
what is the repair or replacement policy? Are these submitted to the repair
queue with all other warranty repairs?
Joe, KQ1Q
I have built all of mine but I did run into some issues with defective items
(It happens)
Every time I called and it was resolved Quickly and to My satisfaction.
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Thanks Joe...I thought it was a good question.
73 de KB9BVN
On 4/21/2015 5:27 PM, Joe Marler wrote:
My question is now answered. Although the policy is not stated anywhere,
the general Elecraft practice is to expedite repairs on factory assembled
new products which are DOA. This is a
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