Re: [PSES] Compliance engineering contacts at Plextor and Netgear

Dear All, Contact made to the relevant compliance people in Netgear and Plextor. Thanks for all your suggestions of where to look! Have a great weekend! Edward Quoting Mark Gandler markgand...@hotmail.com: Netgear: here here. Please take me off the February 21st most wanted list. Ed,

[PSES] Compliance engineering contacts at Plextor and Netgear

Hi all, I'm trying to obtain compliance related documentation for a couple of products manufactured by both Plextor and Netgear. The usual technical support channels yield nothing as this sort of request is outside the norm, as I have a project that incorporates these manufacturers products

Re: [PSES] Compliance engineering contacts at Plextor and Netgear

Typically, you would request their compliance people to submit the test certs, cb report, emc report, etc directly to the UL assessment engineer. For an end-use product that does not require professional installation, the request for complete safety and EMC documentation is a bit unusual. Brian

Re: [PSES] Compliance engineering contacts at Plextor and Netgear

You mentioned contacting customer service. I generally have good luck calling companies and asking to speak to their Quality Assurance department; often they are the same people doing compliance/certification work, or they know the right people to talk to. Asking sales people for certification

Re: [PSES] Compliance engineering contacts at Plextor and Netgear

If these products sell into the EU, the DoC will be available. Maybe on their website? The DoC has a name, title and signature- can always start with that person. // Patrick. On Feb 21, 2012 11:09 AM, Brian Oconnell oconne...@tamuracorp.com wrote: Typically,

Re: [PSES] Compliance engineering contacts at Plextor and Netgear

UL, for some components and equipment, has specific doc and construction requirements that would not be specified in the DoC. And UL would probably not accept a company-generated TCF. There is no formal requirement in North America for a mfr to provide reports to customer. Brian -Original

Re: [PSES] Compliance engineering contacts at Plextor and Netgear

...@gmail.com] Sent: 21 February 2012 16:37 To: EMC-PSTC@LISTSERV.IEEE.ORG Subject: Re: [PSES] Compliance engineering contacts at Plextor and Netgear You mentioned contacting customer service. I generally have good luck calling companies and asking to speak to their Quality Assurance department; often

Re: [PSES] Compliance engineering contacts at Plextor and Netgear

Netgear: here here. Please take me off the February 21st most wanted list. Ed, just spoke to your colleague, help is on the way, just sign the NDA. BTW, getting these type of requests for test reports and certs are pretty common. Usually doesn't involve Interpol search, simple phone call to