We currently have a good process for collecting information from product safety incidents in the field. We are now trying to develop a matrix which lists which individuals in our organization should be involved. This involvement should depend on the severity of the incident.
Types of incidences would include Reportable Injury, Property Loss, Instrument Damage, Product Recall, Upgrades in the field less than a specified amount, Upgrades in the field greater than a specified mount,, Customer Notification, etc. Is there anyone willing to share a matrix or provide suggestions/format on how the notification process is done in his/her organization? All responses are appreciated. Regards Joe Martin Compliance Engineering Applied Biosystems marti...@appliedbiosystems.com ------------------------------------------- This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Michael Garretson: pstc_ad...@garretson.org Dave Heald davehe...@mediaone.net For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org All emc-pstc postings are archived and searchable on the web at: http://www.rcic.com/ click on "Virtual Conference Hall,"
