Re: [EVDL] EVLN: 3000lb of metal, parked

[paul dove via EV]

Yes, that’s exactly why I didn’t believe the story.


Sent from AT Yahoo Mail for iPhone


On Sunday, September 17, 2023, 7:20 PM, EV List Lackey via EV 
 wrote:

The owner had no problems getting warranty repair for a battery problem.  
Her trouble started because 

1. Tesla ran a Carmax report on the car 

2. They discovered an erroneous accident report

3. Without verifying the report, they disabled the car's supercharger access

4. Tesla's service people didn't tell the owner, who didn't discover it was 
disabled until she needed to use a supercharger

5. They ignored her requests to reinstate the supercharging even when she 
proved that her car hadn't been wrecked

6. The media had to get involved before Tesla would pay attention

This raises some questions.

1. Why did Tesla service run a Carfax report in the first place?

2. Why didn't they verify the accident information before making such a 
massive change in the car's usability?

3. Why didn't they tell the owner that they'd disabled supercharging?

4. Is it really necessary to automatically disable supercharging on a 
salvaged car anyway?  

5. If Tesla can arbitrarily confiscate features that you paid for, do you 
really own your Tesla?

-

PS - The Mozilla Foundation recently issued a report on vehicle data 
privacy, ranking the generally awful privacy of several automakers.  

https://foundation.mozilla.org/en/privacynotincluded/articles/its-official-
cars-are-the-worst-product-category-we-have-ever-reviewed-for-privacy/

https://v.gd/7gdOQG

Tesla placed dead last. (Nissan was only slightly ahead of them.)

https://foundation.mozilla.org/en/privacynotincluded/tesla/

With its digital stalking and its insistence on control, Tesla looks a lot 
like an abusive spouse.

David Roden, EVDL moderator & general lackey

To reach me, don't reply to this message; I won't get it.  Use my 
offlist address here : http://evdl.org/help/index.html#supt

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    I will never be seen taking to the streets to defend my poetry. 
    The carpenter doesn't fight for his trusses. No one can fight 
    morally for his nose or his feet, his teeth, or his hair.

                                                    -- Pablo Neruda
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Re: [EVDL] EVLN: 3000lb of metal, parked

[paul dove via EV]

I have no experience with salvage cars for sure. We bought a model 3 my wife 
drove for 4 years and almost exclusively charged on 120vac with the EVSE it 
came with. We travels once or twice and used superchargers. However, I was 
under the impression if you get Tesla to inspect the vehicle they can certify 
it for supercharging. I am sure there is a fee. Also, I believe, there is a guy 
on the Tesla forum that can unlock the capability 


Sent from AT Yahoo Mail for iPhone


On Sunday, September 17, 2023, 5:38 PM, Cor van de Water via EV 
 wrote:

The Tesla owner parks her Model 3 in her *garage* and insists that she
can't drive it because it does not have Supercharging availability and
thus is worthless.
Every EV'er with even a minimal experience in charging will see the
fallacy presented here. Call it lying if you will.
Apparently the battery of the Model 3 needed replacement and the car
was not new, so it is likely that this person had experience with
charging and was pissed off with Tesla
(which I understand perfectly, my Model S also involuntarily lost Free
Lifetime Supercharging capability due to a relatively minor fender
bender that affected enough cosmetic body panels that the vehicle was
declared salvage, without affecting anything related to charging, but
alas, Tesla is very eager to remove Supercharging privileges, even if
they were essentially purchased in the sale of the vehicle.
What is even more painful is that *all* DC Fast Charging is disabled
in order to remove SuperCharging, so even public charging is limited
to the speed of Level 2 AC chargers...)
Anyway, all my EVs have no Supercharging and while it can be
convenient at times, I manage to drive my EVs fine after parking them
in my garage and charging at home, or at work. Either will result in
perfectly usable vehicles, but that will not grab headlines like the
claim of this person saying that they have a pile of unusable metal in
their garage.
Apparently the media attention solved the problem though so I hope she
is happy now.
Cor.

On Sun, Sep 17, 2023 at 12:40 PM EV List Lackey via EV
 wrote:
>
> On 17 Sep 2023 at 14:06, paul dove via EV wrote:
>
> > Stories like this are so unbelievable.
> > I have never communicated with Tesla via email.
> > Any issue with my vehicle was handled via the phone app.
> > They always respond in a timely manner
>
> Are you seriously suggesting that the Tesla owner in the news report is a
> liar?
>
> David Roden, EVDL moderator & general lackey
>
> To reach me, don't reply to this message; I won't get it.  Use my
> offlist address here : http://evdl.org/help/index.html#supt
>
> = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
>
>      There'll be one corporation, selling one little box.
>      It'll do what you want, and tell you what you want,
>      And cost whatever you've got.
>
>                    -- Greg Brown, "Where is Maria," 1996
> = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
>
> ___
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> No other addresses in TO and CC fields
> HELP: http://www.evdl.org/help/
>
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Re: [EVDL] EVLN: 3000lb of metal, parked

[EV List Lackey via EV]

The owner had no problems getting warranty repair for a battery problem.  
Her trouble started because 

1. Tesla ran a Carmax report on the car 

2. They discovered an erroneous accident report

3. Without verifying the report, they disabled the car's supercharger access

4. Tesla's service people didn't tell the owner, who didn't discover it was 
disabled until she needed to use a supercharger

5. They ignored her requests to reinstate the supercharging even when she 
proved that her car hadn't been wrecked

6. The media had to get involved before Tesla would pay attention

This raises some questions.

1. Why did Tesla service run a Carfax report in the first place?

2. Why didn't they verify the accident information before making such a 
massive change in the car's usability?

3. Why didn't they tell the owner that they'd disabled supercharging?

4. Is it really necessary to automatically disable supercharging on a 
salvaged car anyway?  

5. If Tesla can arbitrarily confiscate features that you paid for, do you 
really own your Tesla?

-

PS - The Mozilla Foundation recently issued a report on vehicle data 
privacy, ranking the generally awful privacy of several automakers.  

https://foundation.mozilla.org/en/privacynotincluded/articles/its-official-
cars-are-the-worst-product-category-we-have-ever-reviewed-for-privacy/

https://v.gd/7gdOQG

Tesla placed dead last. (Nissan was only slightly ahead of them.)

https://foundation.mozilla.org/en/privacynotincluded/tesla/

With its digital stalking and its insistence on control, Tesla looks a lot 
like an abusive spouse.

David Roden, EVDL moderator & general lackey

To reach me, don't reply to this message; I won't get it.  Use my 
offlist address here : http://evdl.org/help/index.html#supt

= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = 

 I will never be seen taking to the streets to defend my poetry. 
 The carpenter doesn't fight for his trusses. No one can fight 
 morally for his nose or his feet, his teeth, or his hair.

-- Pablo Neruda
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = 

___
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No other addresses in TO and CC fields
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Re: [EVDL] EVLN: 3000lb of metal, parked

[Cor van de Water via EV]

The Tesla owner parks her Model 3 in her *garage* and insists that she
can't drive it because it does not have Supercharging availability and
thus is worthless.
Every EV'er with even a minimal experience in charging will see the
fallacy presented here. Call it lying if you will.
Apparently the battery of the Model 3 needed replacement and the car
was not new, so it is likely that this person had experience with
charging and was pissed off with Tesla
(which I understand perfectly, my Model S also involuntarily lost Free
Lifetime Supercharging capability due to a relatively minor fender
bender that affected enough cosmetic body panels that the vehicle was
declared salvage, without affecting anything related to charging, but
alas, Tesla is very eager to remove Supercharging privileges, even if
they were essentially purchased in the sale of the vehicle.
What is even more painful is that *all* DC Fast Charging is disabled
in order to remove SuperCharging, so even public charging is limited
to the speed of Level 2 AC chargers...)
Anyway, all my EVs have no Supercharging and while it can be
convenient at times, I manage to drive my EVs fine after parking them
in my garage and charging at home, or at work. Either will result in
perfectly usable vehicles, but that will not grab headlines like the
claim of this person saying that they have a pile of unusable metal in
their garage.
Apparently the media attention solved the problem though so I hope she
is happy now.
Cor.

On Sun, Sep 17, 2023 at 12:40 PM EV List Lackey via EV
 wrote:
>
> On 17 Sep 2023 at 14:06, paul dove via EV wrote:
>
> > Stories like this are so unbelievable.
> > I have never communicated with Tesla via email.
> > Any issue with my vehicle was handled via the phone app.
> > They always respond in a timely manner
>
> Are you seriously suggesting that the Tesla owner in the news report is a
> liar?
>
> David Roden, EVDL moderator & general lackey
>
> To reach me, don't reply to this message; I won't get it.  Use my
> offlist address here : http://evdl.org/help/index.html#supt
>
> = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
>
>  There'll be one corporation, selling one little box.
>  It'll do what you want, and tell you what you want,
>  And cost whatever you've got.
>
>-- Greg Brown, "Where is Maria," 1996
> = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
>
> ___
> Address messages to ev@lists.evdl.org
> No other addresses in TO and CC fields
> HELP: http://www.evdl.org/help/
>
___
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Re: [EVDL] EVLN: 3000lb of metal, parked

[EV List Lackey via EV]

On 17 Sep 2023 at 14:06, paul dove via EV wrote:

> Stories like this are so unbelievable.
> I have never communicated with Tesla via email.
> Any issue with my vehicle was handled via the phone app.
> They always respond in a timely manner

Are you seriously suggesting that the Tesla owner in the news report is a 
liar?

David Roden, EVDL moderator & general lackey

To reach me, don't reply to this message; I won't get it.  Use my 
offlist address here : http://evdl.org/help/index.html#supt

= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = 

 There'll be one corporation, selling one little box. 
 It'll do what you want, and tell you what you want, 
 And cost whatever you've got. 

   -- Greg Brown, "Where is Maria," 1996
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = 

___
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Re: [EVDL] EVLN: 3000lb of metal, parked

[paul dove via EV]

 Stories like this are so unbelievable.
I have never communicated with Tesla via email.
Any issue with my vehicle was handled via the phone app.
They always respond in a timely manner and I have the option to call the 
service center with questions.


On Sunday, September 17, 2023 at 06:59:40 AM CDT, EV List Lackey via EV 
 wrote:  
 
 Erine Erickson loves her Tesla Model 3. But these days, the EV stays parked 
in her garage. "It´s, you know, 3,000 pounds of metal in a parking spot 
downstairs," she said ...

... When replacing Erickson´s battery, Tesla says they discovered that 
Carfax listed her car as having a salvaged title due to being totaled in a 
collision ... Carfax´s information was wrong because an insurance company 
provided incorrect information ... 

[W]ith Carfax correcting Erickson´s car from a salvage title to a clean 
title, Tesla hadn´t restored the supercharging feature and they hadn´t 
helped Erickson at all. "I wouldn´t characterize it as customer service," 
she said. "I mean, there´s not a way to email them. There´s a way to 
communicate on the app but they don´t respond."

So, On Your Side reached out to Tesla and explained the issue.  ... Tesla 
... reactivated the feature  "I´ve sent over 30 emails, every single day 
I´ve been dealing with this and rarely getting a response - it was when you 
all got involved that something finally happened," she said.

We´re glad we got Tesla to fix the issue but Tesla did not make it easy. 
Elon Musk did away with the company´s PR department.

Full story:

https://www.azfamily.com/2023/09/15/tesla-blocks-scottsdale-woman-charging-
her-car/

Shortcut URL: https://v.gd/Rp53yy

David Roden, EVDL moderator & general lackey

To reach me, don't reply to this message; I won't get it.  Use my 
offlist address here : http://evdl.org/help/index.html#supt

= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = 

    A nation of sheep will beget a government of wolves.  

                                    -- Edward R Murrow 
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = 

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[EVDL] EVLN: 3000lb of metal, parked

[EV List Lackey via EV]

Erine Erickson loves her Tesla Model 3. But these days, the EV stays parked 
in her garage. "It´s, you know, 3,000 pounds of metal in a parking spot 
downstairs," she said ...

... When replacing Erickson´s battery, Tesla says they discovered that 
Carfax listed her car as having a salvaged title due to being totaled in a 
collision ... Carfax´s information was wrong because an insurance company 
provided incorrect information ... 

[W]ith Carfax correcting Erickson´s car from a salvage title to a clean 
title, Tesla hadn´t restored the supercharging feature and they hadn´t 
helped Erickson at all. "I wouldn´t characterize it as customer service," 
she said. "I mean, there´s not a way to email them. There´s a way to 
communicate on the app but they don´t respond."

So, On Your Side reached out to Tesla and explained the issue.  ... Tesla 
... reactivated the feature  "I´ve sent over 30 emails, every single day 
I´ve been dealing with this and rarely getting a response - it was when you 
all got involved that something finally happened," she said.

We´re glad we got Tesla to fix the issue but Tesla did not make it easy. 
Elon Musk did away with the company´s PR department.

Full story:

https://www.azfamily.com/2023/09/15/tesla-blocks-scottsdale-woman-charging-
her-car/

Shortcut URL: https://v.gd/Rp53yy

David Roden, EVDL moderator & general lackey

To reach me, don't reply to this message; I won't get it.  Use my 
offlist address here : http://evdl.org/help/index.html#supt

= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = 

 A nation of sheep will beget a government of wolves.  

 -- Edward R Murrow 
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = 

___
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